1. PRIVATE & CONFIDENTIAL
CURRICULUM VITAE
Name : YEONG Siew Lai Rachel
Address : Block 104 Commonwealth Crescent,
#04-144, Singapore 140104
Contact No. : 9873 4773 (Mobile) 6758 1322 ext. 13 (Office)
Gender : Female Age : 36
Date of Birth : 31 October 1972 Marital Status : Single
Citizenship : Singapore Race : Chinese
PERSONALITY PROFILE
Organised, meticulous, self-disciplined, confident, determine person and work well under
pressure, deadlines and with different people, capable of prioritise at work and discipline
myself to cope in varied work environments and conforming to multifarious job fits.
EDUCATION BACKGROUND
Bachelor’s Degree
Field of study : Human Resource Management & Industrial Relations
Major : Human Resource Management & Industrial Relations
Institute / University : Curtin University of Technology, Australia
Graduation Date : July 2008
Diploma
Field of study : Business Studies / Business Administration
Major : Business Administration
Institute / University : The Association of Business Executives, UK
Graduation Date : June 2000
Diploma Level I
Field of study : Business Studies / Business Administration
Major : Business Administration
Institute / University : The Association of Business Executives, UK
Graduation Date : December 1993
Certificate
Field of study : Business Studies / Business Administration
Major : Business Administration
Institute / University : The Association of Business Executives, UK
Graduation Date : June 1992
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2. PRIVATE & CONFIDENTIAL
Secondary
Number of credit(s) : Five (5) GCE ‘O’ Level Credit with English (C6)
School : Queensway Secondary School
Graduation Date : December 1990
EMPLOYMENT HISTORY
Zingrill Holdings Pte Ltd
Designation : Human Resource Manager (01 Jul 08 to current)
Assistant HR Manager (01 Dec 05 to 31 Aug 08)
HR & Admin Executive (15 Feb 02 to 30 Nov 05)
Position Level : Manager / Senior Management
Specialization : Human Resource Generalist
Industry : Food & Beverage
Duration : 15 Feb 02 to current
Work Description:
1. Organisation Development
Consult, advises, identifies and evaluate with management team on work structure,
job design and manpower forecasting. Identify HR needs and develops strategy to
resolve and address needs.
2. Training
Provides direction, advises and identify employees’ training needs/programmes and
source the appropriate courses for future advancement job opportunities. Work
closely with the training team to drive the Approved Training Organisation programme
supported by the Workforce Development Agency (WDA).
3. Employee Relations
Works through conflict to ensure problems are addressed and strengthen working
relationship.
Manage employee relations issue, develop and implement programs for continuing
effective usage and communications of ongoing performance management processes.
4. HR Supports
Acts as business and HR partner to all levels in the review and monitoring of all HR
processes development and implementation to ensure complete legal compliance.
Implement appropriate compensation practices/package in consistent with company
policies and directions.
Directs, recommends and proactively communicates appropriate local implementation
of HR policies, practices and initiatives. Provide input in the development of
initiatives and programmes and ensure specific HR needs are met.
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3. PRIVATE & CONFIDENTIAL
5. HR Operations
Ensure appropriate record keeping/data integrity is maintained. Encourage others to
seek opportunities for different and innovative approaches to addressing problems and
opportunities; facilitating the implementation and acceptance of change within the
workplace. Foster continuous improvement by analysing processes, monitoring
effectiveness, and recommending changes and enhancements when necessary. Drive
employee involvement initiatives.
6. HR Recruitment
Ensure the quality of personnel hired and the effectiveness of recruiting and selection
techniques fit the business objectives and goals through creative recruitment. Actively
participates with management team in the assessment and selection process for key
position.
Concorde Hotel Singapore (currently known as Holiday Inn Atrium)
Designation : Finance Secretary cum Payroll Officer
Position Level : Confidential
Specialization : Administration, Simple Accounting, Payroll
Industry : Hotel
Duration : Sep 1996 – May 2001
Work Description:
Provide administrative assistance to the Financial Controller and the Finance Department.
Assist the Financial Controller in the hotel yearly budget.
Administer compensation for Head of Departments and part timers.
Apply tax deduction from the respective Government bodies for tax relief on overseas
seminars or trade show, licences from respective Government bodies for events and
operations.
Administer and review yearly insurance policies and other related policies and review
proposals, negotiate prices with vendors and recommend to Management for approval.
SMI Hospitality (Services) Pte Ltd
Designation : Confidential Secretary
Position Level : Confidential
Specialization : Administration, Simple Accounting
Industry : Hotel / Hospitality
Duration : May 1995 to Feb 1996
Work Description:
Provide administrative assistance to the Operation Manager.
Assist the Administration Officer in the areas of Personnel and administrative duties and also
to cover his duties during his absent.
Provide administrative assistance to service accommodation located at Mandarin Gardens.
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4. PRIVATE & CONFIDENTIAL
Holiday Inn Park View, Singapore
Designation : Banquet Secretary (Jul 1994 to May 1995)
Engineering Secretary (Jan 1992 to Jul 1994)
Position Level : Confidential
Specialization : Administration, Tele-marketing
Industry : Hotel
Duration : Jan 1992 to May 1995
Work Description:
Provide administrative assistance to the Department Head.
Attend to customer’s enquiries on banquet functions and to help out during big banquet
function, such as Secretary’s week.
Cover the F&B Secretary duties during her absent.
Unique Corporation Pte Ltd
Designation : Engineering Clerk
Position Level :
Specialization : Administration
Industry : Construction / Import & Export
Duration : Jan 1991 to Oct 1991
Work Description:
Provide administrative assistance to the Project Manager. Prepare bi-monthly foreign
employees’ payroll worksheet. Prepare quotations for clients.
TOP SKILLS
(Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic
functionalities; Beginner - Just started using or learning the skill)
Skill Years Proficiency
Microsoft Office >5 Advanced
PayMaster Payroll Software >5 Advanced
(Proficiency: 0 = Poor - 10 = Excellent)
Language Spoken Written
English 10 8
Chinese / Mandarin 10 5
OTHER INTEREST
• Travelling
• Reading
• Concert / theatre play
• Going to gymnasium / Yoga
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5. PRIVATE & CONFIDENTIAL
MISCELLANEOUS
Expected Salary : S$5,500.00
Willing to travel : Yes
Willing to relocate : Will consider
Possess Own Transport : No
Availability : One (1) month
REFERENCES
Stephen Koh
Relationship : Friend
Position : Head of Human Resources, SE Asia
Company : ESEC AG
Contact No. : 9762 9454
Email : stephen.koh@oerlikon .com
Wong Wai Sim
Relationship : Friend
Position : Finance Manager
Company : Holiday Inn Atrium, Singapore
Contact No. : 6731 7103 / 9767 0273
Email : waisim.wong@hiatrium.com
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