This document is a resume for Kristianne Jule S. Alba detailing her career objective, 12+ years of experience in customer service, marketing, sales, accounts, logistics and administration roles. It provides an overview of her educational background including a Bachelor's degree in Business Administration. The resume also outlines her professional experience holding various positions from Operations Executive to Customer Service Representative between 2005-2017 for companies in the UAE, Philippines, Qatar and Saudi Arabia.

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KRISTIANNE JULE S. ALBA
Address: Satwa, Dubai
Mobile Number: +971-528090482
E-mail Address: twixedkris0606@gmail.com
CAREER OBJECTIVE:
To be part of a well-established organization where my valued experience, knowledge and skills
will be sharpened and advanced for a continuous growth and development. To be a contributing
team member, key player in achieving the company’s objective with greatest dedication to the
assigned task.
SUMMARY:
o 12+ years of extensive exceptional track record in the field of Customer Service, Marketing
and Sales, Accounts, Logistics and Administrative role.
o Well-versed in verbal and written English communication skills.
o Typing speed of 50 wpm.
o Advanced Microsoft office skills.
o Excellent Office Administration skills.
o Has a strong inter-personal and intra-personal relationship.
o Flexible, can handle a multi-task and work in a fast phase work environment.
o Extremely committed and motivated.
o Highly organized and keen on details.
o Fast-learner and competitive.
o Possess strong customer service skills.
o Able to work in a dynamic team environment.
o Meets deadline on time.
EDUCATIONAL BACKGROUND:
Degree: Bachelor of Science in Business Administration, Major in Marketing
College: Ateneo de Davao University
Year Graduated: March 2003

2. Resume of Kristianne Jule S. Alba
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VISA STATUS: Visit Visa
EXPIRY DATE: May 2017
PROFESSIONAL EXPERIENCE:
Positions Held : Operations Executive
Company Name : Wetar Building Materials LLC
Period : June 2016 to December 2017
 Primary task is to manage all local purchase orders,
warehouse logistics tasks, delivery and inventory.
Positions Held : Sales and Administration Executive
Company Name : MAXONS GENERAL TRADING LLC
Period : February 2015 to May 2016
Positions Held : Accounts & Logistics Assistant
Company Name : MARS Chemical Marketing & Distribution Co. (Doha, Qatar) in partnership of
BCI Group of Companies (Basic Chemical Group in Dammam, Saudi Arabia)
Period : November 2012 to November 2014
Positions Held : Administrative Officer/ Customer Service & Sales Representative
Company Name : Orchid Cybertech Services Inc. (Philippines)
Period : August 2008 to March 2012
Positions Held : Accounts Manager/ Purchaser and Mileage Customer Specialist (United
Airlines) AIRLINE INDUSTRY IN U.S.
Company Name : Dolly Varden Business Development Corp.; and IBM Daksh Philippines
Period : July 2007 to August 2008 (Contractual)
Position Held : Customer Service Representative
Company Name : Teleperformance (Philippines)
Period : July 2005 to February 2007
Position Held : Restaurant Supervisor
Company Name : Trellis Grill (Philippines)
Period : August to December 2004

3. Resume of Kristianne Jule S. Alba
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Position Held : Professional Sales Representative
Company Name : DDU Pharmalink (Philippines)
Period : October 2003 to July 2004
ON THE JOB TRAINING:
Positions Held : Customer Service Representative/Secretary
Company Name : Makro Store; and Bismac (Philippines)
Period : April 2002 to April 2003
SKILLS:
o Typing speed of 50 wpm.
o Using a variety of software packages such as Microsoft Office programs:
- MS Word, Excel, PowerPoint, Outlook and Publisher to produce
correspondence, documents and maintain records, spreadsheets,
and databases.
o Knowledgeable in Cisco phone system
o Knowledgeable in Avaya phone system
o Analytical and problem solving skills
o Multi-tasking
o Time management skills
o Effective organizational skills
o Decision making skills
o Customer Service
o Product Knowledge
o Quality Focus
o Documentation skills
o Resolving Conflict
o Analyzing Information
o Problem Solving
o Liaising with staff in other departments and with external contacts
o Organizing and storing paperwork, documents and computer-based information;
o Photocopying and printing various documents