1. PHILIP ALMEDA VASQUEZ
Unit 702, Al Owais Building, Al Rigga Road, Deira DUBAI, H: (+971) 55-222-1528 | C: (+971) 56-414-4147 |
philip_av@yahoo.com
Executive Profile
Operations Manager who is dedicated to continuous process improvement in the face of rapidly
evolving and changing markets with extreme results-orientation and proactivity in addressing and
resolving problems. A dependable manager, bringing management experience and a willingness
to take on added responsibility to meet tight deadlines with enthusiasm as a team player and a
strong work ethic coupled with advanced complex problem solving skills. Dedicated Operations
Manager demonstrating effective leadership in all aspects of the job - excels at cutting costs and
streamlining operations.
The applicant has various trainings and exposures on:
Project Management Internal Audits
Innovation Financial Analysis
Root Cause Analysis Network Development
Potential Problem Analysis Investment and Returns
Innovative executive and marketing professional experienced in high-volume, multi-unit, retail and
business operations who desires a high-level position in a professional corporate environment.
Skill Highlights
- Small Business Development
- Project Management
- Leadership/Communication skills
- Product Development
- Product Line Expansion
- Business Operations Organization
- New Product Delivery
- Human Resources
- Negotiations Expert
- Employee Relations
- Self-motivated
- Market Research and Analysis
- Customer-oriented
Core Accomplishments
Project Management:
- Initiated PROJECT INNO which resulted in current restaurant theme and streamlined
processes of Chowking Philippines.
- Reduced capital spending by 20% as the leader of a cross-functional project team.
- Current Proponent of PROJECT INNO-Me for Middle East operations that will streamline
process, tasks and procedures in the restaurant
- Instrumental in creating, driving and implementing Project Ben 10, Project Noel, Project
Red, Project Sunshine and Project Emperor

2. Professional Experience
Operations Systems Manager Jun 2016 to Current
Chowking Orient Restaurant － UAE and Oman
Reason for Leaving: Currently employed
- Responsible for creation of strategic positioning for the brand.
- Formulation of internal processes to ensure replicable results.
- Develop systems and processes that will improve brand competitiveness.
- Responsible for creation of strategic positioning for the brand.
- Formulation of internal processes to ensure replicable results.
- Develop systems and processes that will improve brand competitiveness.
- Ensure succession planning for stable organization.
- Implement out-of-the-box Business Continuity Plan.
- Initiated rollout of new enterprise software solution for sales reporting.
- Partnered successfully with cross-departments to produce Project Inno-Me
- Spearheaded cross-functional initiative to achieve process streamlining
- Strengthened company's business by leading implementation of Project Ben 10, Project Noel,
Project Red, Project Sunshine, Project Emperor .
- Trained, coached and mentored staff to ensure smooth adoption of new program
- Developed and rolled out new policies.
Senior Area Manager Jun 2014 to Jul 2016
Chowking Orient Restaurant － Dubai, United Arab Emirates
Reason for Leaving: Promotion
- Responsible for the over-all delivery of business results on sales, profit, people development
- Ensure quality systems are running in all restaurants
- Act as company liaison to government offices.
- Develop network through scientific and entrepreneurial processes.
- Ensure execution of standard operating procedures
Area Manager 4 March 2004 to Jun 2014
Fresh N' Famous Foods Inc. – Manila, Philippines
Reason for Leaving: Overseas Job
- Responsible for the over-all delivery of business results on sales, profit, people development
and quality systems.
- Ensure business growth both for existing stores and in terms of network development.
- Responsible for OGSM formulation, calibration and execution in all levels of operations.
- Ensure Talent Succession though proper talent development/acquisition.

3. Store In Charge Mar 2004 to Feb 2005
Coffee Beanery Ltd., TCBY, A&W Restaurant and Sterling Fastfood Company Sterling
Fastfood － Doha, Qatar
Reason for Leaving: Chowking Philippines offered new post and the need for professional
growth was inevitable.
- Responsible for total operations in Airport including sales development, airport liaison
and flight monitoring.
- Responsible for production management based on flight schedules and passenger arrivals
- Responsible for sales monitoring.
- Responsible for training of new staff.
Store Manager Jun 2001 to Feb 2004
Fresh N' Famous Foods Inc
Reason for Leaving: Overseas employment
- Responsible for delivery of store results on FSC, Sales, and Profit.
- Responsible for monitoring key performance index of assistant managers.
- Responsible for strategic store planning.
- Responsible for profit delivery through putting in place store systems that yield better results
- Responsible for flawless standard execution in the store.
Management Trainee Nov 2000 to Jul 2001
Fresh N' Famous Foods Inc
Reason for Leaving: Promotion to next level
- Responsible for learning acquisition
- Responsible for handling shifts that include manpower scheduling and control, production
planning, product gold standard delivery, gold service delivery.
- Responsible for shift management
Education
Bachelor of Arts, Behavioral Science
University of Santo Tomas － Manila City, Manila, Philippines
Dean's Lister
College Editor
Skills
Calibration, Coaching, Crisis Management, Customer Service, Delivery Process, Service Image,
Leadership, Network Development Processes, Production Management, Profit Management,
Promotion and Sales Development, Strategic Positioning

4. Personal Information
Permanent Address : Lot 11 Block 18 Jasper St, Monte Claro Homes,
Barangay Sabang, Lipa City 4217
Birthdate : March 6, 1978
Birth Place : San Jose, Occidental Mindoro
Height : 5'5.5" ft.
Weight : 140 lbs.
Gender : Male
Civil Status : Married
Nationality : Filipino
Interests
- Reading books on science and books of interest
- Writing poems
- Skillful on people management
- Skillful on operating computer applications
- Skillful on effective communications
Trainings and Seminars
Management Trainee Program
November 21 – January 19, 2001
Michelle Cruz, Training Manager
Employer-Employee Relations Seminar
April 11-12, 2002
Angelito Santiago, HRD Manager
The Seven Habits of Highly Effective People Stephen Covey
June 5, 2002 – June 7, 2002
Arcee Santos
Effective Salesmanship Seminar
June 26 – 27, 2002
Cielo Bantolo
Crisis Management Seminar
January 15 – 17, 2003
Ted James Mendoza
Interaction Management 1
September 3 – 5, 2003
Development Dimensions International

5. Customer Relations Management
September 15 – 17, 2003
Becoming A Coffee Expert
November 25 – 29, 2004
Merweb Hotel
Reeves Vas
Effective Field Coaching
Juy 18-19, 2006, Jollibee Center Pasig City
Michelle D. Cruz/Manuel Luis Manalang
Opening Team Managers’ Training Program
August 17, 2006, Jollibee Center PasigCity
Michelle D Cruz/ Emely Sales
Partnership: Creating Synergy
September 25-27, 2007, Karina Bldg, Pasig City
Angelito C. Snatiago/Ma. Theresa A. Gulay
Targeted Selection
October 2-3 and 7, 2008, Karina Bldg, Pasig City
Angel C. Santiago/Rhodelia Duerme
Performance Coaching Skills Workshop
November 24-25, 2008, Jolibee Center, Pasig City
Angel C. Santiago/ Myra S. Lapus
FSC Audit Tool Simulation Training
May 22-25, 2009, Jollibee Plaza, Pasig City
Ramon Acero
Network Development Process Workshop
August 9, 10, 12, 2009 Jollibee Center Pasig City
Barry C. Marcelo/Ramon L. Quaison
Breakthrough Coaching Certification
December 11, 2009 Jollibee Center Pasig City
Juan Alfonso D. Suarez/May Soriano
FSC and QSR Process Certification
May 12 – July 12, 2011, Jollibee Plaza Pasig City
Arnie H. Reyes
8 Pillars of Growth and Profit Strategy
March 19, 2012 Jollibee Center Pasig City
MansMith and Fileders Inc./ Josiah Go/Chiqui Escareal-Go
Service Image Integration
November 5-7, 2012 Jollibee Center Pasig City
Karen Agustin-Ostrea

6. Putting the WOW in Your Customer Service
November 16, 2012, Legend Villas Pasig City
Binky Ocaya/Merril Yu
LIFO (Life Orientations Seminar)
December 12-15, 2012, Tagaytay City
Matthew DY/JWS
Internal Assesor’s Course
July 2012-December 2012, Jollibee Plaza Pasig City
Wally T. Mateo
Discovering Your Purpose
August 30, 2013, Oakwood Hotel Pasig City
Pierre Monserrate/JV Tence
Disney Institute Custom Solutions
January 28-29, 2014 Jollibee Center Pasig City
Disney Institute Hongkong
Authentic Leadership
March 17-18, 2014, Oakwood Hotel Pasig City
Pierre Monserrate/ Annabelle Narciso