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Teko Design + Business

Social Media in The Perfect Storm


            October 03, 2012 and January 8, 2013




             Find this presentation at:

      http://www.slideshare.net/petersvarre/
Comments: @petersvarre

                          Hash tag: #denperfektestorm




www.denperfektestorm.dk
Has your organization worked
 with social media initiatives
    within the last year?




                   Source: socialsemantic.eu
Central coordination and
       targeted planning


      Sporadic initiatives
    and no clear planning


           We are testing


A couple of employees are
    testing without a clear
                  deadline


                     Other




                              Source: socialsemantic.eu
The Result
Time to get serious!
Social Media is a
 Perfect Storm
Core business




Organization      Communication
Core business
What is a perfect storm?
Digitization


User Creation
Non-professionals
                           create products


            North West:                          North East:
          Mass-                                The Eye of the
      customization                            Perfect Storm



Physical                                                        Digital
economy                                                        Economy



            South West:                          South East:
           Traditional                   Digital Professional
            economy                            services



                          Only professionals
                           create products
An example:



   The Travel Business
There once was a
 travel agency:
• Purchase of flight tickets,
      hotel bookings etc.

=   • Customization of trip

    • Find the cheapest trip

    • Trip advice
Non-professionals
                          create products




           Customization of                   Trip advice
           trip



Physical                                              Digital
economy                                              Economy




           Purchase of flight
                                              Price comparison
           tickets, hotel
                                              (Find the cheapest
           bookings etc.
                                              trip)

                         Only professionals
                          create products
The perfect storm as a
conveyor belt of innovation
          ideas
Non-professionals
                               create products

  •   Is there a potential for user                •   Is there a potential for user
      creation?                                        creation?
  •   Can you create the                           •   Is there sufficient motivation
      production and supply chain                      to sustain long term user
      flexibility which is required                    creation?
      for mass customization?



Physical                                                              Digital
economy                                                              Economy



                                                   •   Is the business becoming
                                                       digital?
  Traditional business                             •   Are there relevant devices?
          area                                     •   Are people comfortable with
                                                       going digital?
                                                   •   Is the market free or
                                                       monopolized?

                              Only professionals
                               create products
It is all
  about

Timing!
Exercise
Think of a business idea (maybe something you are working on).
             Where is it situated in the Storm? Why?
Communication
The old world
                                        Recipient
                                        Consumer

                    Media
Organi-               TV     Communi-
          Message
zation              Radio      cation
                    Papers
Non-professionals
            create products




Physical                         Digital
economy                         Economy




           Only professionals
            create products
Non-professionals
            create products




Physical                         Digital
economy                         Economy




           Only professionals
            create products
CANON



            Wikipedia                  User
                                     reviews
                        CANON
Facebook
                        Website                    Blogs




                                           EDB
           Twitter
                                          priser
                         Pinterest
CANON



            Wikipedia                  User
                                     reviews
                        CANON
Facebook
                        Website                    Blogs




                                           EDB
           Twitter
                                          priser
                         Pinterest
CANON



            Wikipedia                  User
                                     reviews
                        CANON
Facebook
                        Website                    Blogs




                                           EDB
           Twitter
                                          priser
                         Pinterest
CANON



            Wikipedia                  User
                                     reviews
                        CANON
Facebook
                        Website                    Blogs




                                           EDB
           Twitter
                                          priser
                         Pinterest
CANON



            Wikipedia                  User
                                     reviews
                        CANON
Facebook
                        Website                    Blogs




                                           EDB
           Twitter
                                          priser
                         Pinterest
CANON



            Wikipedia                  User
                                     reviews
                        CANON
Facebook
                        Website                    Blogs




                                           EDB
           Twitter
                                          priser
                         Pinterest
CANON



            Wikipedia                  User
                                     reviews
                        CANON
Facebook
                        Website                    Blogs




                                           EDB
           Twitter
                                          priser
                         Pinterest
CANON



            Wikipedia                  User
                                     reviews
                        CANON
Facebook
                        Website                    Blogs




                                           EDB
           Twitter
                                          priser
                         Pinterest
The conversation takes
place without the companies
But
   companies
can become part
     of this
  conversation
3   basic rules
Choose the right platform
Speak the language
Be interesting
How do you become interesting?
Do platforms exist and can we
                             use them?




                          Communication
                             strategy




                                       Are your services interesting or
Can you speak the language?
                                       can you make them interesting
                                       (to some or some of the time)?
Involvement
High

       • Co-creation of products



       • Involvements in products



       • Creation of new involving product



       • Creation of involving campaign



       • Traditional one-way communication
Low
Co-creation of products
Kakofoni

Den Digitale Kakofoni

Digital Kakofoni

Kakofoniens Tidsalder

Kakofoniens Stemme

Forstå Kakofonien

Stil ind på Kakofonien
Involvement in products
Creation of new
involving product
Creation of involving
           campaign
On Twitter, @Alyssa_Milano wrote "Are
you flirting with me, @oldspice guy?"
DIY
www.denperfektestorm.dk
Denperfektestorm.dk
                   peter@petersvarre.dk
        www.linkedin.com/in/petersvarre
          www.facebook.com/petersvarre
            www.twitter.com/petersvarre
         www.slideshare.net/petersvarre
           www.youtube.com/petersvarre
    www.foursquare.com/user/petersvarre
www.kommunikationsforum.dk/peter-svarre
               www.gplus.to/petersvarre

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Teko Presentation

  • 1. Teko Design + Business Social Media in The Perfect Storm October 03, 2012 and January 8, 2013 Find this presentation at: http://www.slideshare.net/petersvarre/
  • 2. Comments: @petersvarre Hash tag: #denperfektestorm www.denperfektestorm.dk
  • 3. Has your organization worked with social media initiatives within the last year? Source: socialsemantic.eu
  • 4. Central coordination and targeted planning Sporadic initiatives and no clear planning We are testing A couple of employees are testing without a clear deadline Other Source: socialsemantic.eu
  • 6.
  • 7. Time to get serious!
  • 8. Social Media is a Perfect Storm
  • 11. What is a perfect storm?
  • 13. Non-professionals create products North West: North East: Mass- The Eye of the customization Perfect Storm Physical Digital economy Economy South West: South East: Traditional Digital Professional economy services Only professionals create products
  • 14. An example: The Travel Business
  • 15. There once was a travel agency:
  • 16. • Purchase of flight tickets, hotel bookings etc. = • Customization of trip • Find the cheapest trip • Trip advice
  • 17. Non-professionals create products Customization of Trip advice trip Physical Digital economy Economy Purchase of flight Price comparison tickets, hotel (Find the cheapest bookings etc. trip) Only professionals create products
  • 18. The perfect storm as a conveyor belt of innovation ideas
  • 19. Non-professionals create products • Is there a potential for user • Is there a potential for user creation? creation? • Can you create the • Is there sufficient motivation production and supply chain to sustain long term user flexibility which is required creation? for mass customization? Physical Digital economy Economy • Is the business becoming digital? Traditional business • Are there relevant devices? area • Are people comfortable with going digital? • Is the market free or monopolized? Only professionals create products
  • 20. It is all about Timing!
  • 22. Think of a business idea (maybe something you are working on). Where is it situated in the Storm? Why?
  • 24. The old world Recipient Consumer Media Organi- TV Communi- Message zation Radio cation Papers
  • 25. Non-professionals create products Physical Digital economy Economy Only professionals create products
  • 26. Non-professionals create products Physical Digital economy Economy Only professionals create products
  • 27. CANON Wikipedia User reviews CANON Facebook Website Blogs EDB Twitter priser Pinterest
  • 28.
  • 29. CANON Wikipedia User reviews CANON Facebook Website Blogs EDB Twitter priser Pinterest
  • 30.
  • 31. CANON Wikipedia User reviews CANON Facebook Website Blogs EDB Twitter priser Pinterest
  • 32.
  • 33. CANON Wikipedia User reviews CANON Facebook Website Blogs EDB Twitter priser Pinterest
  • 34.
  • 35. CANON Wikipedia User reviews CANON Facebook Website Blogs EDB Twitter priser Pinterest
  • 36.
  • 37. CANON Wikipedia User reviews CANON Facebook Website Blogs EDB Twitter priser Pinterest
  • 38.
  • 39. CANON Wikipedia User reviews CANON Facebook Website Blogs EDB Twitter priser Pinterest
  • 40.
  • 41. CANON Wikipedia User reviews CANON Facebook Website Blogs EDB Twitter priser Pinterest
  • 42.
  • 43. The conversation takes place without the companies
  • 44. But companies can become part of this conversation
  • 45. 3 basic rules
  • 46. Choose the right platform
  • 47.
  • 48.
  • 50.
  • 52. How do you become interesting?
  • 53.
  • 54. Do platforms exist and can we use them? Communication strategy Are your services interesting or Can you speak the language? can you make them interesting (to some or some of the time)?
  • 55. Involvement High • Co-creation of products • Involvements in products • Creation of new involving product • Creation of involving campaign • Traditional one-way communication Low
  • 57. Kakofoni Den Digitale Kakofoni Digital Kakofoni Kakofoniens Tidsalder Kakofoniens Stemme Forstå Kakofonien Stil ind på Kakofonien
  • 58.
  • 59.
  • 61.
  • 62.
  • 63.
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  • 74. On Twitter, @Alyssa_Milano wrote "Are you flirting with me, @oldspice guy?"
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  • 76. DIY
  • 78. Denperfektestorm.dk peter@petersvarre.dk www.linkedin.com/in/petersvarre www.facebook.com/petersvarre www.twitter.com/petersvarre www.slideshare.net/petersvarre www.youtube.com/petersvarre www.foursquare.com/user/petersvarre www.kommunikationsforum.dk/peter-svarre www.gplus.to/petersvarre