1. Pendo Jones
2328 Warrensville Center Rd Cleveland OH 44118 Email: pendojones@yahoo.com Phone:
316-518-829
OBJECTIVE
Seeking an Internship position that contributes to the betterment of customer service and
reputation of company in marketplace, with a desire to move in financial marketing.
SUMMARY
Hard working business management graduate with proven leadership and organizational skills.
Enthusiastic individual with increasing entrepreneurship experience. Self-motivated
entrepreneur who has started two successful retail stores, a fashion magazine and an online
clothing store.
QUALIFICATIONS
Experienced with creative sales techniques, and innovative marketing. Excellent
communication, organizational, interpersonal, and proven ability to drive sales. Technical
proficiency includes Microsoft word, Excel, PowerPoint, Outlook and Internet Explorer
EDUCATION
Cleveland State University Cleveland, Ohio
Bachelor of Business Administration May 2015
 Financial Management
 International Marketing
 Managerial Accounting
 Retail Marketing
 Applied Management
 Entrepreneurship and Business Planning
 Consulting to the Entrepreneurial Firm
 Financial Reporting
PROJECTS
Advertising:
Created an advertising campaign for PJfashion hair magazine and PJfashion clothing store;
analyzing marketing strategies and developing slogans for local media commercial.
Consumer Behavior:
Conducted consumer analysis for fashion products and determine what works for different
skin tones.
Research:
Currently designing and implementing market search for PJfashion Website to increase sales
and customer base.
Public Relation
Developed campaigns for the non-profit African organization KIWOHEDE to raise awareness
regarding young girls’ early pregnancies, one-on-one meeting with girls, writing press
releases, and designing and producing an informational brochure.

2. WORK EXPERIENCE
HERTZ
Customer Sales Representative
Cleveland Airport Ohio
September 2015-Present
Primary job is to rent cars to clients, but also may offer them other types of products, such as
car upgrades, GPS systems or additional insurance, process paperwork greeting clients as they
arrive, answering the telephone, handling client questions or complaints and working to
resolve overdue car rentals.
CLEVELAND STATE UNIVERSITY Fashion Organizer Cleveland, Ohio
September 2014
Devise efficient fashion design plans and foster new fashion concepts; fashion coordination,
management, and promotional activities
PJFASHION STORE AND MAGAZINE
Owner
Africa
December 2012-Present
Processes payments by totaling purchases; processing checks, cash, and store or other credit
cards. Keeps clientele informed by notifying them of preferred customer sales and future
merchandise of potential interest. Contributes to team effort by accomplishing related results
as needed.
FOREVER 21 STORES
Sales Specialist and Customer service
Beachwood Ohio
April 2012-Dec 2013
Greet customers as they walk in and offer assistance in selecting apparel and accessories,
while promoting sales through positive customer service efforts