1. paola alessandra pavan via e. bellosio15 I-20138 milano, mobile +393407413003 paolaalessandra.pavan@gmail.com
paola alessandra pavan
born in vigevano, on 2.11.64
living in milano, via eugenio bellosio 15
curriculum studiorum
1983 diploma at language lyceum - novara, liceo leopardi - vote 60/60
1985 diploma in public relations course degree – milano, iulm university
1989 goldmann-cegos seminar – milano, “sales technics”
1995 dupont italia seminar – milano, “your customer”
1997 nmc france sa seminar – parigi, “proaktiv management”
2003 mercuri international seminar – milano, “consultative selling”
2008 hay group – paris, “performance management seminar”
2010 agsg – milano “customer satisfaction and retention”
2013 iocap - milano, “effective communication in business”
2013 sda bocconi – “management in architecture” (project management credits)
foreign languages: good level in english and french – beginners level in german and spanish
associate member arel real estate ladies, italy
personal characteristics
-strong communication skills, based on personal culture and standing
-self-starter with a high level of energy, enthousiasm, passion for my work
-ability to multi task (i.e. from business proposals to customers, to day-to-day admin practices) and work
under pressure
-positive attitude influencing customers and internal team and colleagues
-strong interpersonal skills: emphasis on relationships, team leading and building
-organized and structure - minded in order to control commercial actions and relevant results
-high standard in written and verbal communication skill
future objectives
-strengthen my commercial attitude and my managing position in a company which supports original
ideas, customer-oriented growth culture and appreciates competence, proactivity, personal
responsibility and commitment.
-contribute personally in the growth of a company knowledge-based and promoting its working culture
through creating trends and standard to become milestones in its market environment
-reach high standard results and relevant higher income

2. paola alessandra pavan via e. bellosio15 I-20138 milano, mobile +393407413003 paolaalessandra.pavan@gmail.com
professional track
from 12/08 kinnarps italia srl – design&office furniture manufacturer
sales, global, key accounts manager
-direct report to global account intl’ direction
-introduction of kinnarps approach to global customers and architectural atelier all over Italy
-responsible for expanding kinnarps’ market position in Italy
-management of incoming projects (leading a team of 4 people) from hunting opportunities to
developing presentation, offer, installation and customer survey consequent satisfaction analysis
-management of existing global agreements
-responsible for achieving budget results and commitments
-implementation of new global agreements (2 new agreements in 2012 with Italian mother companies
developing subsidiaries abroad)
-2014 turnover €3.000.000 approx
from 02/08 desso Italia srl – milano – manufacture and distribution for flooring textile solutions
country manager italy
-direct report to commercial director south- europe
-start up company I have fully organized from commercial and administrative side
-recruitment of commercial profiles territory (10 people; 2 direct sales reps and 8 agents)
-successful search and opening of dedicated location (showroom and office) for the new born Italian
branch opened oct08
from 02/03 steelcase italia spa – milano - architecture, furniture, technology for office buildings
global alliance manager
-direct report to global alliance manager and to emea resposnsible manager
-care and development of relationships with multinational clients (microsoft, ibm, accenture, vodafone,
unicredit)
- influencing architects and engineers to spread corporate steelcase approach to working
environment, to create prescriptions customized to company products range
-responsible for achievement of Italy commercial objective in terms of turnover and margin through
hunting selected projects
-cooperation with dealers all over Italy to develop and close hunted projects
-tailor made organisation of events and meetings in the steelcase worklife milano, dedicated to
different architectural ateliers or specific customers
-2006 turnover €12.000.000
from 03/98 interface italia srl – milano – design&technical carpet solutions, raised flooring systems
global alliance manager
-direct report to country manager
-leading mixed sales net (5 direct sales people and 7 agents)
-development of professional relationships and collaboration with influencers (architects, interior
designers, engineers) in italy to create favourable prescriptions in office buildings
-care of relationship on a corporate level for multinational customers (ibm, cisco, motorola, regus, ras,
vodafone, cartasì)
-creation of corporate agreement for italian customers on a national basis (credem, unicredit)
-2001 turnover € 7.200.000

3. paola alessandra pavan via e. bellosio15 I-20138 milano, mobile +393407413003 paolaalessandra.pavan@gmail.com
from 02/95 nmc sa – agrate – architectural elements for building decoration
sales manager italia business unit decoration
- direct report to emea sales&mktg manager
-responsible for start up and development of decoration business unit: identifying market of reference,
relevant sales strategy, creating marketing tools to promote business (i.e. catalogues and price lists)
-selection and management of sales net of 14 agents
-planning and implementation of commercial and marketing actions
-1997 turnover € 8.000.000
from 03/92 sadun srl – seregno – finishing products for interior design
responsible for turnkey customers italy
-direct report to company owner
-management of 3 junior accounts for north italy
-care of relationship with custom-made furniture producers
-promotion actions to architects, interior designers and hotel chains
-1994 turnover € 2.300.000
from 05/1990 rexite spa – cusago – production and commercialisation of furnishing accessories
sales representative
-directly reporting to owners of the company
-responsible for direct sales to key accounts (i.e. banks, insurance companies)
-cooperation with importers and distributors in france, uk, Benelux
-management of indirect sales organization (8 agents)
-development of relationships with interior designers and architects for prescriptions to key accounts
-turnover 1990 € 3.400.000
from 04/1985 luisa spagnoli spa – milano – production and sales of ladies fashion garments
sales representative for foreign buyers
-management of relationship and sales to buyers of foreign dept stores (bloomingdale, macy’s)
@ flagship store milano-galleria
other information
pc: lotus notes, microsoft windows office package solutions (xls, word, ppt)
my arrangement in the company: quadro contratto commercio + bonus on target and margin results
benefits: company car + laptop + mobile phone + company credit card
please deal with my personal data following to law196/03. thanks.