The curriculum vitae of Claudia Lanteri, president od Slow Tourism Alto Adige

1. Curriculum Vitae Lanteri Claudia
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INFORMAZIONI PERSONALI Claudia Lanteri
Via C. Battisti 12 a 39100 Bolzano
0471/263965 0039 328 6368782
claudialanteri@gmail.com
www.lanteri.info
Skype: claudialanteri
Sex female | Date of bitrth 30/09/1967| Nationality italian
WORK EXPERIENCE
From 2016 President and P.M. in Slow Tourism Alto Adige
http://www.slowtourism-italia.org/associazioni-regionali/slow-tourism-trentino-alto-adige/
From 2015 Project manager for European Project Fondazione Paolo di Tarso
www.paoloditarso.it
From 2014 Project manager for South Tyrol Metaphora
www.metaphora.it
From 2011: Free consultant
From 2011 to 2018 Director Cooperativa sociale C.S.I. TRE (www.csitre.com)
CSI stands for "Cluster and social innovation," The purpose of the cooperative is to create
business opportunity for profit and non-profit organization with a 'perspective of social
innovation and territorial marketing
16/4/2009 - 31/10/2010 Volksbank - Project Manager "optimization of processes
In 2009 Volksbank decided to give primary importance to the “process –vision”. My group has
introduced a banking software, one of the world's leading program and has revolutionized the
way of introducing new products / services in the Bank. Full process control from A to Z
(especially with regard to the costs and risks associated with the process) has already given
its first results in the rationalization of time spent by people in the branches and will give the
desired results in 2011 in the field of product- standardization.
14/01/2008 - 15/04/2009: Volksbank - Head of Virtual Banking Office
My Office was responsible for the business of credit and debit cards, website, internet
banking, mobile banking and pda banking
01 /01/1999 - 13/01/2008: Sparkasse (BZ) - Marketing Service
1999 - 2001: development of bank-strategy in the new sales channels: phone banking,
internet banking, e-commerce and self service and coordination of their birth and growth.
2002: project leader of the project “from a static to a dynamic web-site” .2004 - 2008: analysis
of the target, benchmark and introduction of new services for customers with traditional
marketing tools (advertising, events, sponsoring ...) and innovative (web marketing), putting
into practice the new techniques learned in the ' University of Bolzano.
01/09/1996 - 31/12/1998 Sparkasse (BZ) – Head of Home – Banking

2. Curriculum Vitae Lanteri Claudia
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Sparkasse Bozen wanted to move from a passive attitude towards customers to a proactive
approach, providing customers with the assistance of qualified experts in the area that had
to be coordinated by a professional and competent person. For this reason, they proposed
me to move to Bolzano to become responsible of that office.
01/01/1990 - 30/07/1996 Quercia Software SpA - (Vr)
Installation of home-banking and cash management programs, training and
courses for companies, telemarketing experience.
01/01/1987 - 31/12/1990 Cassa di Risparmio di Vr.Vi.Bl.An
Master “Management and International Markets” - 2000 - 2005 LUB - Bolzano.
Degree in Economy University of Verona – March 1996
Scientific Degree - July 1986 - Scientific Liceum Galileo Galilei, Verona
European Project Planning
Milan 07 -11 May 2013
Master Project Planning with specialization on topics of 2020
organized by Eurogiovani with certificate. Creation of a European project to be
included in the list of European Project managers
Innovation manager
Bolzano January - June 2018
Training held by Massimo Andriolo from GIMI, (www.giminstitute.org).
one of the most prestigious institutions for the definition of innovation standards and
certification of innovation skills.
Exam passed for: level 1 (Innovation Associate) and 2 (Innovation Master
Project manager
Bolzano gennaio – giugno 2018
Training held by Claudio Bartoloni from ISIPM.
Certification obtained (issued by ISIPM® (Italian Institute of Project Management)
- ISIPM-Base Project Management Certification certifying possession of the fundamental
skills of Project Management
- ISIPM-Av® (advanced) which certifies the knowledge of the processes according to the
guidelines of the UNI ISO 21500 standard and on the skills in the application of project
management techniques, also on the supporting software tools
Quality in training
2019 - Course held by TÜV Italia: certification body, inspection,
testing and training with final certification of INTERNAL AUDIT ACCORDING TO ISO
EDUCATION AND TRAINING

3. Curriculum Vitae Lanteri Claudia
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Multimedia & AI
2021-2023 4 level of certification of the Training “Social Media Training” of Luca La Mesa
(He teaches Marketing & Social Media in Universities in Italy and abroad) + 2024 integration
of Artificial intelligence – 100 hours
2023 – Training how to make a TIK TOK story – 24 h.
2023 – On line training – how to use AI – 44 h.
2022 – How to create a platform with Wordpress – 40 h.
EUROPEAN PROJECTS
I’ve written and been Project manager of the following projects:
2021 -Title: LIVING AND INNOVATIVE MUSEUM - LIM4ALL (Creative Europe)
Countries involved: Italy Greek and Spain
2022 - DIGICREA-E (Erasmus+ KA210)
Countries involved: Italy and Spain
2022 -DIGIVET4YOUNG (Erasmus+ KA210)
Countries involved: Italy and Spain
2018 - RURALSHIP (Erasmus+ KA105)
Countries involved: Italy, Spain, N. Macedonia, Crotia, Greek, Jourdan
2020 - EFYRA- Europe for citizens
Countries involved: Croazia, Italy, North Macedonia and Serbia
2022 - SOCIAL CROWDFUNDING FOR ENTREPRENEURS (Erasmus+ KA105)
Countries involved: Italy, Croatia, Spain, N. Macedonia, Greek
2022 - RURAL ENTREPRENEURSHIP FOR ALL Erasmus+ KA210)
Countries involved: Italy and Lithuania
2015- Title: AD VILLAGE - Adopt a village Codex: COS TOUR 2015 -3-04
Countries involved: Italy Spain Slovenia
2014 -Title: MDR (Mediterranean Diet Route) Codex: 127-gent-pa-7722
Countries involved: ITALY SPAIN PORTUGAL GREEK CYPRUS SLOVENIA CROATIA
2014 - Title: African democracy 2.0 Codex: EUROPEAID/135-333/DH/ACT/MULTI
Countries involved: Italy, Lebanon, Libya Tunisia Morocco
2014- Title: E.M.IO: Euro Mediterranean Intermediary Organisation K: COS –WP2014-4-05
Countries involved: Italy, Spain, Morocco, German, Jourdan
2013 - Title: Stain of Mediterranean Codex: EUROPEAID/134491/C/ACT/MULTI
Countries involved: Italy, Spain, Algeria, Morocco, Tunisia
PERSONAL SKILLS

4. Curriculum Vitae Lanteri Claudia
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Mother tongue(s) Italian
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English C1 C1 C1 C1 C1
Replace with name of language certificate. Enter level if known.
German C1 C1 C1 C1 B1
Replace with name of language certificate. Enter level if known.
Levels: A1/2: Basic user - B1/2: Independent user - C1/2 Proficient user
Common European Framework of Reference for Languages
Communication skills Excellent interpersonal and communication skills gained in multicultural environment (South
Tyrol, Austria, England, Georgia, Spain, Bulgaria, Romania, Greece and America) during
training course in Europe and work experience. Experiences in customers’satisfaction
acquired working in Marketing and online banking office of two Banks. Excellent ability in
writing texts, translating a text from a complex to a simple form (for a web use). Good ability
to transform a concept in an infographic or powerpoint, graphic image or video. Ability to
make concepts simple in a training contest paying attention to different needs and level of
trainees.
Organisational / managerial skills Excellent project management abilities acquired with ISIPM certification and with managing
of European projects. Good innovation abilities acquired through the GIMI certification and
put in practice in my daily consultant to corporates. Good problem-solving skills acquired
during the projects I’ve coordinated (organization of marketing campaign, exhibitions, launch
of new products, European projects...). Good ability to coordinate and motivate people and
to understand the dynamic of a group to reach strategic goal (when I was team leader).
Good organizational and strategic skills achieved as team leader collaborating to the strategic
decision of the strategic Board of my Bank and as corporate consultant.
Job-related skills In my experience with social corporate, I’ve acquired the sensibility to work with disabled and
problematic people understanding strength and weakness of single person or a group. Three
years of analysis of banking process and the ERP course has given me an analytical mind.
Working in banks has given me a financial approach to the world, the social corporate has
given me an “ethical” approach and the experience and study in marketing has given me a
commercial approach to life. The three aspect together give me the “key” for reaching my
personal and professional goals.
Computer skills Good knowledge of the pc world (how to manage a computer, antivirus and cleaning system,
protection, spyware, best programme…)
Good knowledge of system of elaborating data (excel and acess), Word and programs for
presentation (powerpoint, video builder like picasa or videomaker, sequence of image to
create a video, special effects …)
Newsletter system like rapidmail, mailup or sendblaster
Creation of web site with google site, wix, wordpress
Creation of surveys with google o quicksurveys
Knowledge of the most important social media (facebook, linkedin, twitter…) and their
professional use for advertising campaign
Use of statistics with google analitycs
Use of microsoft project
Knowledge of the general function of an ERP system
Creation of blog with wordpress or overblog

5. Curriculum Vitae Lanteri Claudia
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European projects Partecipation as responsible of the group
Valgreen – Epralima
Portugal 4/11 March 2017
Erasmus + KA2 Project – 2016 – ES01-KA202 - 024575
Objective: training future professionals who are responsible for the sustainable management
of the environment
Innoyouth – Saragoza
SP – 12/20 Aprile 2018
Objective: improve skills for young for job empowerment
Partecipation to KA1 project as trainer
Youthworkers Academy
Dublin – IR + Georgia (5/12 June 2018 19/26 August)
Objective: implement skills of Youth workers Participate to the implementation of the
manual: https://issuu.com/home/published/press_release.docx
On the spot
Alsótold, Hungary from 11-21 October 2018
Objective: Tools and methods on the prevention of dropout and the empowerment of
endangered young people
Ka2unveiled
Mollina Malaga - November 2018
Objective: write KA2 projects
https://www.salto-youth.net/tools/european-training-calendar/training/ka2-unveiled-an-in-depth-view-of-
erasmus-key-action-2.7505/
“Noone’s left out”
Gauja, Latvia from March 31 to April 7 2019
Project no.2018-3-LV02-KA105-002322
Obkect: contact making event
Brand Yourself”
from 22 - 30 August of 20199 in El Toboso – Spain
Objectives: an exchange of ideas and experience between the projects’ through innovative
working groups that will fight against exclusion caused by the unemployment.
The power of entrepreneurship
10 -18 September 2019 Sanok – Poland
The aim is to stimulate reflection on the project, youth entrepreneurship and the fight
againstyouth unemployment.