My resume outlining of my work history in senior client management and business development positions.

1. NICHOLAS J. TUCKER
Wilmette, Illinois 60091
847-208-7913 | njtuckersr@ameritech.net
LinkedIn : www.linkedin.com/in/NJTuckerSr
SUMMARY
My diverse business background contributions to increasing sales and related customer-facingfunctions. I see the context and
benefits of relationships to build business. I have a resourcefulness to effect change. Not just a visionary, but I can get staff
working.Flexibilitybetweenapplicationsandideas;whereIcanmakementalleapsinbusinessandtechnologyfor the longview.
WORK EXPERIENCE
ARGOSYUNIVERSITY,Chicago,IL. 09/2015– 03/2016
Outreach Representative
 Worked in partnershipwithemployersto support careerpathdevelopment.Customized courseworkofferingsto meet
the needsof the employed adultlearner.
 Marketededucationalprogramsto the businesscommunityandcolleges,foremployeecareerdevelopmentinthe
greaterChicagoarea.
 Conductedresearch todevelopmarketingmaterialsand relatedemployeecareerdevelopmentpresentations.
 Plannedandmanagedeventsand workedto buildlong-term partnershipsintheChicagoarea.
CHICAGO COOKWORKFORCEPARTNERSHIP,Chicago,IL. 2012– 2015
Business Relations Specialist
 501(c)3 served as the administratoroffederal workforcefundsfor Chicago andCookCounty; to engageinthe
regionalbusinesscommunityto identifyopportunitiesto facilitatetax crediteligibilityfor employersto hire dislocated
workerswith on the jobtraining; includingveterans,underservedyouth and formallyincarcerated.
 Facilitated/implementedstrategic jobplacementandlayoff aversion initiatives, as a result of the mandatedadvance
noticeof closingsandlayoffs - WARN Act.
 Liaisingwiththe Departmentof HousingandEconomic DevelopmentandtheBureau of EconomicDevelopmentto
supportworkforce developmentfor thosein public housing.
AIM SPECIALTYHEALTH,Deerfield,IL. 02/2012– 10/2012
Referral Specialist
 Clinicaloperations;utilizationmanagement;specializedinpreauthorizationofhightech imagingandrelatedservices;
to delivered application(electronichealthrecords/practicemanagementsystems)support to end users inhealthcare
provider facilitiestoefficientlyandeffectively fulfill businessobjectivesefficientlyandeffectively.
BUSINESS& CAREERSERVICES, INC.,Arlington Heights,IL. 08/2011– 10/2011
Career Advisor
 CareerAdvisor. Contractedemploymentwith501(c)3,throughUSDepartmentof Laborto administertheWorkforce
Investment Act (WIA) program inNorthernCookCounty. Managedeliveryof employmentandtrainingservices. WIA
program inNorthernCookCounty demonstrateditssuccessin helpingtheunemployedobtainemployment.
BlueCrossBlueShield (Health CareServiceCorp.),Chicago,IL. 1999– 2009
 SeniorProjectLeader,Research &Advisory/OfficeoftheCIO (03/2007-10/2009)
ManagedResearch&Advisory Services deliverablesto IT andseniormanagement. Partneredwithinternalcustomers
andvarious businessunits, i.e. software developmentprocessandprojectmanagement;to helpdefinebusiness
requirements;tobe evaluated by researchservices professionalstodeliver suitablesolutionssupportingdefined
businessoutcomes.
 ChangeControl/ProblemManagementAnalyst (06/2001-03/2007).Chairedweeklymeetingsforprocess
improvementsin reporting,trackingandupdating allIT systems.

2.  FirstLevel Help DeskTechnician(08/1999-03/2001).SupportedconsolidationofmultipleHelpDesksto improve
first calltriageof internalclientissues.Documentedcallresolutionprocedurestoenableconsolidationprocess.
US ExpatriateExperience,Hong Kong,PRC 1995– 1998
Executive Director/International Consultant
Executive search,orientation&relocationandconsultingindustries,ona “localhire”basis;providingassistancefor expatriate
andnationalsin Asia Pacific.
 Recruited6nationalsand4 expatriatesin seven monthsfor US multinationals jointventuresin China.
 Provided outplacementandcareerdevelopmentassistanceforexpatriateandnationalsinAsia Pacific fororientation
andrelocationorganization
Industrial Supplyand MachineTool IndustryExperiences
DirectorSalesand Marketing,ProductManager,SalesEngineerand Technical SalesRepresentative.
Midwestbasedoperationsof US andinternationalmachinetoolandassociatedconsumableproductsmanufacturers.
 Recommendedpurchaseofcurrencycontractfor$4.7 million,savingcompany20%intotal productcostand
increasingprofitsby12%. Developedsales/distributiontrainingprogramsresultingin30%salesincreasein18months.
 Planneddepartmentalrestructuring.Wrotepositiondescriptions,recruitedandselectedpotentialcandidatesto
implementreorganizationofsalesdepartment.
 Establishedteam selling,resulting inincreasedorderfrom $68,300 to $2.05million.Re-negotiated$4.3milliongrant
loanrepayment.
 LobbiedUSSenator to obtained$296,000grantto re-establishlost marketshare of U.S. builtproducts.
 Restructuredsalesforce,increasingbusiness31%intwoyears.
EDUCATION and TRAINING
 BA, BusinessAdministration;MonmouthCollege,Monmouth,IL
 AA, LiberalArts, KendallCollege,Evanston, IL
 Job Development,WorkforceDevelopment,WIA (WorkforceInvestment Act) certification,ChicagoJobsCouncil
 IllinoisworkNetPortal andCertified IllinoisworkNetAdvisor, IL Dept. of CommerceandEconomicOpportunity
 Conversant in MicrosoftOfficeSuite(Word, Excel,PowerPoint,VISIO & Access)
 SalesforceCRM
VOLUNTEERING
 Business& CareerServices,Inc., PowerEmploymentWorkshopFacilitator,ArlingtonHeights,IL, 2009 – 2015.
Facilitatedall-dayworkshops,at locallibrariestoassist thosein transition. ModulesforGoalSetting, Strategiesto Find
Your Next Job, SocialMedia,ResumeandInterviewing.
 Chairof the Boardof Trustees,managingafaithbasedorganization’sendowmentinexcessof$2.33M
PROFESSIONAL AFFILIATIONS, ETC.
 KendallCollegeAlumni BoardAssociation
 IllinoisworkNet’sOutstandingVolunteerAward in 2011& 2015 for the Power EmploymentWorkshop
 CommunityService Award; Manfor allSeasonsand Vision KeeperAwards
 MemberofNationalEagleScoutAssociation,lifetimemember