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Managing forTechnical Excellence 
Rich McCabe 
Agile Coach 
Copyright © 2014 Richard McCabe and Santeon, Inc.
?
How does a(technically dubious) 
Managerpromote technical excellence?
How Should We Promote 
Management Excellence? 
Training 
Best practice 
standards 
Auditors 
Mentor/Coach Pair Management 
Community 
of Practice 
Goals & 
Metrics
How we promote technical excellencedepends somewhat on 
what it is… 
What is technical excellence, anyways?
Technical Excellence is … 
Best 
practices 
Metrics of … 
Business Product 
Outcomes Characteristics 
Creative 
response to 
complexity 
Following 
the 
rules 
A culture of 
ongoing investment in evolving practice 
Do and improved outcomes 
Assess 
Plan 
Work done 
by experts
Finally—promoting technical excellence… 
FIRST – Want it 
Hire for it 
Communicate 
LAST – Prioritize for it 
Promote not prescribe
Resources of Interest 
•JurgenAppeloManagement 3.0--Chapters 10-11 
•Tom DeMarco 
oSlack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency 
o“Mad About Measurement” from Why Does Software Cost So Much? And Other Puzzles of the Information Age 
Rich McCabe 
rich.mccabe@santeon.com 
703-424-5895 
www. santeon.com 
11700 Plaza America Drive, Suite 810Reston, VA 20190 
Copyright © 2014 Richard McCabe and Santeon, Inc.

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Rich McCabe Presents: Managing for Technical Excellence PM Reston Luncheon 17 Sept 14

  • 1. Managing forTechnical Excellence Rich McCabe Agile Coach Copyright © 2014 Richard McCabe and Santeon, Inc.
  • 2. ?
  • 3. How does a(technically dubious) Managerpromote technical excellence?
  • 4.
  • 5. How Should We Promote Management Excellence? Training Best practice standards Auditors Mentor/Coach Pair Management Community of Practice Goals & Metrics
  • 6. How we promote technical excellencedepends somewhat on what it is… What is technical excellence, anyways?
  • 7. Technical Excellence is … Best practices Metrics of … Business Product Outcomes Characteristics Creative response to complexity Following the rules A culture of ongoing investment in evolving practice Do and improved outcomes Assess Plan Work done by experts
  • 8. Finally—promoting technical excellence… FIRST – Want it Hire for it Communicate LAST – Prioritize for it Promote not prescribe
  • 9. Resources of Interest •JurgenAppeloManagement 3.0--Chapters 10-11 •Tom DeMarco oSlack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency o“Mad About Measurement” from Why Does Software Cost So Much? And Other Puzzles of the Information Age Rich McCabe rich.mccabe@santeon.com 703-424-5895 www. santeon.com 11700 Plaza America Drive, Suite 810Reston, VA 20190 Copyright © 2014 Richard McCabe and Santeon, Inc.