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.expressing ideas and feelings
.Passing information
Latin ‘ Communis’and Communicare which means to
share
It is the sharing of idea and knowledge between a sender
and a receiver
 Builds interpersonal communication skills for a better
team work
 Leads to optimum results in the work place
 Ensure professionalism with a right attitude by
expressing when necessary ,controlling emotions to
fulfill the objectives.
 Verbal: oral as well as written
 Formal and informal
 Interpersonal and intrapersonal
 Group communication
 PUBLIC Communication
 Mass Communication
 Oral: telephonic, face to
face,conference,seminars,workshops,meetings
 Written: letters,memos,reports
 advantages of oral and written communication:
 Diversity of the message
 Group communication is possible
 Large amount of information can be expressed through
written or spoken message
 Records can be maintained and message can be drafted
accurately
 Language becomes a barrier among different
cultures and creed
 Consumes much time and energy
 Undergoes a long channel as a result at
times in case of oral communication message
may be distorted
 Communication without the aid of language
through signs and symbols. it is the language of the
body where the eyes,hands,legs,body movements,
sitting or standing posture, expression of the face
enable one to communicate with the other
 Advantage:
 Consumes less time and energy
 Enhances the impact of the spoken message
 Lacks versatility
 Not possible when two persons are sitting in a different
place
 May lead to ambiguity in understanding of the message
 Communication that takes place with a prior consent with
a proper notice where venue is mentioned though periodic
meetings ,notices,circulars,seminars ,conferences
 Advantage:
 Passes long line of authority. Ensures authority,
accountability of the executive in charge
 Develop intimate relations between immediate boss and
subordinates
 Responsibility of the persons involved
 uniform
 Long line of authority involved ,delay time
 Inability to bypass official channels
 Costly
 Informal communication takes place outside the
formally prescribed and planned network or
channel. Unlike formal communication which is
deliberate or documented is spontaneous and off the
records. It is beyond organized hierarchy
 It has no set of rules and regulations or no
particular directions.
 Spontaneous,faster,no hierarchical
constraints,multi directional
 Strengthens social dimensions
 Cathartic: employees discharge their
emotions
 Help in bypassing the official channels
 Very time consuming
 Distortion of the message
 Create misunderstanding
 No responsibility
 When communication occurs between two or more
than two individuals that lead to build relationship
for smooth flow of work it is interpersonal
communication
 Human brain is constantly working. When
communication takes place in the mind of the
person which may project he or she may be calm or
in a turmoil reflects in the communication.
 Listening: active and passive
 Speaking: face to face ,electronic devices
 Reading: Loud. Silent/Extensive and Intensive
 Writing: Official correspondence
 Letter, memos,circulars,notice,agenda
Technical communication ; Principles and Practice
Meenakshi Raman and Sangeeta Sharma
OUP
 Ms Rimni Chakravarty
 Asst.Professor
 DESH
 SIT

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Technical communication

  • 1. .expressing ideas and feelings .Passing information Latin ‘ Communis’and Communicare which means to share It is the sharing of idea and knowledge between a sender and a receiver
  • 2.  Builds interpersonal communication skills for a better team work  Leads to optimum results in the work place  Ensure professionalism with a right attitude by expressing when necessary ,controlling emotions to fulfill the objectives.
  • 3.  Verbal: oral as well as written  Formal and informal  Interpersonal and intrapersonal  Group communication  PUBLIC Communication  Mass Communication
  • 4.  Oral: telephonic, face to face,conference,seminars,workshops,meetings  Written: letters,memos,reports  advantages of oral and written communication:  Diversity of the message  Group communication is possible  Large amount of information can be expressed through written or spoken message  Records can be maintained and message can be drafted accurately
  • 5.  Language becomes a barrier among different cultures and creed  Consumes much time and energy  Undergoes a long channel as a result at times in case of oral communication message may be distorted
  • 6.  Communication without the aid of language through signs and symbols. it is the language of the body where the eyes,hands,legs,body movements, sitting or standing posture, expression of the face enable one to communicate with the other  Advantage:  Consumes less time and energy  Enhances the impact of the spoken message
  • 7.  Lacks versatility  Not possible when two persons are sitting in a different place  May lead to ambiguity in understanding of the message
  • 8.  Communication that takes place with a prior consent with a proper notice where venue is mentioned though periodic meetings ,notices,circulars,seminars ,conferences  Advantage:  Passes long line of authority. Ensures authority, accountability of the executive in charge  Develop intimate relations between immediate boss and subordinates  Responsibility of the persons involved  uniform
  • 9.  Long line of authority involved ,delay time  Inability to bypass official channels  Costly
  • 10.  Informal communication takes place outside the formally prescribed and planned network or channel. Unlike formal communication which is deliberate or documented is spontaneous and off the records. It is beyond organized hierarchy  It has no set of rules and regulations or no particular directions.
  • 11.  Spontaneous,faster,no hierarchical constraints,multi directional  Strengthens social dimensions  Cathartic: employees discharge their emotions  Help in bypassing the official channels  Very time consuming
  • 12.  Distortion of the message  Create misunderstanding  No responsibility
  • 13.  When communication occurs between two or more than two individuals that lead to build relationship for smooth flow of work it is interpersonal communication  Human brain is constantly working. When communication takes place in the mind of the person which may project he or she may be calm or in a turmoil reflects in the communication.
  • 14.  Listening: active and passive  Speaking: face to face ,electronic devices  Reading: Loud. Silent/Extensive and Intensive  Writing: Official correspondence  Letter, memos,circulars,notice,agenda
  • 15. Technical communication ; Principles and Practice Meenakshi Raman and Sangeeta Sharma OUP
  • 16.  Ms Rimni Chakravarty  Asst.Professor  DESH  SIT