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ADACH Education Strategy Development Nancy Proctor, Head of Mobile Stategy & Initiatives  Smithsonian Institution Mobile Strategy ‘out of the box’
Think Different Fast!
Access Enables All
 
What is a museum? in the age of social media
The Museum as Distributed Network
The Museum is a Social Network
From Fortress to Berza
The Museum is Social Media Edward Hoover , 2010, from Flickr.
Why mobile? ,[object Object],[object Object],[object Object],Photo CC licensed: http://www.flickr.com/photos/jdlasica/138927384/
At least half of the Museum’s platforms  are already mobile.
So if we want to meet our audiences where they are ,[object Object]
Mobile is a great vehicle http://www.youtube.com/watch?v=6ILQrUrEWe8
Fraunhofer Institute, Kunstmuseum Bonn:  ‘Beat Zoderer’ exhibition (Listen project) 2003 Fraunhofer Institute, Kunstmuseum Bonn:  ‘Beat Zoderer’ exhibition (Listen project) 2003 It’s NOT about the Technology
Mobile is personal and  social
Mobile in the Strategy
1. Stand on the shoulders of giants ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Audience Research to Date http://wiki.MuseumMobile.info/research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Know your audiences ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Minority of Visitors Use Technologies in the Galleries 2006 study by Randi Korn & Associates at SFMOMA BUT  they use technology everywhere else: WWW = Whatever, Whenever, Wherever
Question mapping in the gallery: What do they want to know? ,[object Object],[object Object],[object Object]
3. Align with Core Mission Metrics ,[object Object],[object Object],[object Object]
Mission Statement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Plan 2010: Reimagining the Smithsonian  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mission:     SI:  Increase and diffusion of knowledge.   AA:  Be  the  resource and facilitator for experiencing, understanding   and engaging with American art in the US and the world. Objectives:     Repeat visitors; Membership sales; Integration into the curriculum http://wiki.museummobile.info/museums-to-go/experience-design/mobile-interpretation-worksheets
4. Design experiences and content (also outside the audiotour box) Means thinking about content & experience http://museummobile.info/archives/297 http://wiki.museummobile.info/museums-to-go/experience-design/mobile-interpretation-worksheets
Which content modalities? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Narrowcast/ Offline  or Networked Networked only
ArtBabble Multi-modal Interface http://www.artbabble.org/video/meet-william-christenberry
The Voice of the Museum ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Audiences Speak ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
5. Choose the platform(s) Audio player Multimedia player Cellphone Personal media player Smart Mobile Browser phones Mobile App Soundtrack x x (x) X X X Soundbite X X X x X X Interactive X X X Link X X X Feedback X X X Social media X X
Platform considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Platform Strategy http://smithsonian-webstrategy.wikispaces.com/NASM+Mobile+Website
What will SI Mobile look like? ,[object Object],[object Object],[object Object],[object Object],[object Object]
An iterative process
Transparency
What works ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Learning through Teaching ,[object Object]
Tate Modern Study 4-25 June 2005 ,[object Object],[object Object],[object Object],[object Object],Remembering, Saving
Oral History http://travelblog.viator.com/10-things-we-love-about-abu-dhabi/
Sharing content & experiences creates ambassadors
Learning through Txt Message
Crowdsourcing http://photocitygame.com/smithsonian/ http://www.gipuzkoa2.net/
Micro-volunteering Save Outdoor Sculpture! & Wikipedia Saves Public Art
AR & LBS http://stedelijk.medialab.hva.nl/
Enhanced reading Laboratory for Visual Learning, Harvard-Smithsonian Center for Astrophysics See forthcoming  Journal of Special Education Technology   http://gizmodo.com/5491048/the-barnes--noble-ereader-ipad-app-is-on-the-way-but-will-apple-maim-it
Revenues: what doesn’t (quite) work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ Even the revolutionaries can’t predict what will happen.” ,[object Object],[object Object],[object Object],[object Object],[object Object],Nancy Proctor, ProctorN@si.edu http://www.shirky.com/weblog/2009/03/newspapers-and-thinking-the-unthinkable/

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