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Brands And Brand
Management
N.Menakan BBA(Hons) in MKG
What is a Brand?
• Definition: “A brand is a product that adds
other dimensions that differentiates it in
some way from other products designed to
satisfy the same need.”
• A Brand is a name, term, sign, symbol or
design or a combination of them, which is
intended to identify the goals or services of
one seller or another seller and differentiate
them from other manufacturers…
N.Menakan BBA(Hons) in MKG
N.Menakan BBA(Hons) in MKG
N.Menakan BBA(Hons) in MKG
Brand Management
• Brand management is a function of
marketing that uses techniques to increase
the perceived value of a product line or brand
over time.
• Effective brand management enables the
price of products to go up and builds loyal
customers through positive brand
associations and images or a strong
awareness of the brand. 
N.Menakan BBA(Hons) in MKG
• While shopping or planning to shop, many of
us are stuck with a particular brand.
For example:
I wear only Woodland shoes, I buy only
Blackberry trousers, I like only Apple laptop,
I like only Apple Phone etc.
N.Menakan BBA(Hons) in MKG
Brand management manages both the
aspects:
• i.e. Tangible such as quality of products,
packaging, price, etc…
And 
• Intangible which includes the emotional
connections with your products/services.
N.Menakan BBA(Hons) in MKG
Why Do Brands Matter?
Consumers:
• Identification of Source of Product
• Assignment of Responsibility to Product Maker
• Risk Reducer
• Search cost Reducer
• Promise, Bond, or Pact with Maker of Product
• Symbolic Device
• Signal of Quality
N.Menakan BBA(Hons) in MKG
Why Do Brands Matter? (2)
Manufacturers:
• Means of Identification to Simplify Handling or
Tracing
• Means of Legally Protecting Unique Features
• Signal of Quality Level to Satisfied Customers
• Means of Endowing Products with Unique
Associations
• Source of Competitive Advantage
• Source of Financial Returns
N.Menakan BBA(Hons) in MKG
Can Anything Be Branded?
• Physical Goods
• Services
• Retailers and Distributors
• Online Products and Services
• People and Organizations
• Sports, Art and Entertainment
• Geographic Locations
• Ideas and Causes
N.Menakan BBA(Hons) in MKG
Branding Challenges And Opportunities
• Savvy Customers
• Brand proliferation: Using brand name to introduce
newer extensions of brand.
• Media Fragmentation: The emergence of interactive
and non traditional media, promotion and other
communication alternatives.
N.Menakan BBA(Hons) in MKG
• Increased Competition
• Increased costs: Cost of introducing a new
product has increased. It makes it difficult to
match the investment and level of support
that brands were able to receive in previous
years.
• Greater Accountability
N.Menakan BBA(Hons) in MKG

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Brand management

  • 2. What is a Brand? • Definition: “A brand is a product that adds other dimensions that differentiates it in some way from other products designed to satisfy the same need.” • A Brand is a name, term, sign, symbol or design or a combination of them, which is intended to identify the goals or services of one seller or another seller and differentiate them from other manufacturers… N.Menakan BBA(Hons) in MKG
  • 5. Brand Management • Brand management is a function of marketing that uses techniques to increase the perceived value of a product line or brand over time. • Effective brand management enables the price of products to go up and builds loyal customers through positive brand associations and images or a strong awareness of the brand.  N.Menakan BBA(Hons) in MKG
  • 6. • While shopping or planning to shop, many of us are stuck with a particular brand. For example: I wear only Woodland shoes, I buy only Blackberry trousers, I like only Apple laptop, I like only Apple Phone etc. N.Menakan BBA(Hons) in MKG
  • 7. Brand management manages both the aspects: • i.e. Tangible such as quality of products, packaging, price, etc… And  • Intangible which includes the emotional connections with your products/services. N.Menakan BBA(Hons) in MKG
  • 8. Why Do Brands Matter? Consumers: • Identification of Source of Product • Assignment of Responsibility to Product Maker • Risk Reducer • Search cost Reducer • Promise, Bond, or Pact with Maker of Product • Symbolic Device • Signal of Quality N.Menakan BBA(Hons) in MKG
  • 9. Why Do Brands Matter? (2) Manufacturers: • Means of Identification to Simplify Handling or Tracing • Means of Legally Protecting Unique Features • Signal of Quality Level to Satisfied Customers • Means of Endowing Products with Unique Associations • Source of Competitive Advantage • Source of Financial Returns N.Menakan BBA(Hons) in MKG
  • 10. Can Anything Be Branded? • Physical Goods • Services • Retailers and Distributors • Online Products and Services • People and Organizations • Sports, Art and Entertainment • Geographic Locations • Ideas and Causes N.Menakan BBA(Hons) in MKG
  • 11. Branding Challenges And Opportunities • Savvy Customers • Brand proliferation: Using brand name to introduce newer extensions of brand. • Media Fragmentation: The emergence of interactive and non traditional media, promotion and other communication alternatives. N.Menakan BBA(Hons) in MKG
  • 12. • Increased Competition • Increased costs: Cost of introducing a new product has increased. It makes it difficult to match the investment and level of support that brands were able to receive in previous years. • Greater Accountability N.Menakan BBA(Hons) in MKG