Turning Employee Survey Data Into Action

Monster
MonsterMonster
For more best practices on talent management and employee engagement, visit monsterthinking.com,[object Object],We Conducted the Survey, Now What? Turning Data Into Action®,[object Object],Presented by:,[object Object],Chris Dustin,[object Object],Executive Vice President of Consulting,[object Object],HR Solutions, Inc.,[object Object],August 11, 2011,[object Object],http://www.facebook.com/monsterww,[object Object],@monster_works ,[object Object],@monsterww ,[object Object],http://www.monsterthinking.com/,[object Object],http://www.youtube.com/user/MonsterVideoVault,[object Object]
Agenda,[object Object],Why Employee Surveys Are Valuable,[object Object],The Importance of Action Planning,[object Object],What is Employee Engagement and Why Does It Matter?,[object Object],Turning Data Into Action®,[object Object],Action Planning Process,[object Object],Action Planning Best Practices,[object Object],Final Thoughts,[object Object],Q & A,[object Object]
Why Employee Surveys Are Valuable,[object Object]
The Benefits of Employee Surveys,[object Object],Give employees a voice,[object Object],Uncover Employee Engagement levels,[object Object],Capitalize on opportunities for improvement,[object Object],Identify company strengths,[object Object],Retain high performers,[object Object],Source: HR Solutions’ Research Institute,[object Object]
The Importance of Action Planning,[object Object]
The Importance of Action Planning,[object Object],Only 35 percent of employees believe their organization’s Employee Survey will result in change at their organization,[object Object],Source: HR Solutions’ Research Institute,[object Object]
The Importance of Action Planning,[object Object],When organizations do not act on the survey results, they see…,[object Object],[object Object]
Employees badmouth the organization
Employee Disengagement worsen
Employees question the future direction of the organization
Employees pursue other job opportunitiesAs long as real change and action have taken place in direct response to what employees raised through the survey, employees will believe that they have been heard, and that the survey was a credible and valuable communication tool.,[object Object]
What Is Employee Engagement and Why Does It Matter?,[object Object]
What is Employee Engagement?,[object Object],Engaged Employeesshare a strong desire to be part of the value that the organization creates.,[object Object],These are the employees who:,[object Object],[object Object],commitment to the organization that employs them,[object Object],[object Object]
 Have an eager desire to accept some portion of ownership for their own level of EngagementCreate a Magnetic Culture®,[object Object],A Magnetic Culture® is one that draws talented employees to the workplace, empowers them, and sustains an environment in which they are less likely to leave.,[object Object]
Engaged is…,[object Object]
Disengaged is…,[object Object]
HR Solutions’ Engagement Transformation Model,[object Object]
Levels of Engagement,[object Object],73 percent of the American workforce is NOT Engaged.,[object Object],Three Types of Employees:,[object Object], ENGAGED,[object Object],[object Object], AMBIVALENT ,[object Object],[object Object]
 They are not likely to volunteer for extra assignments or lead roles. 
 They often feel unappreciated and unimportant.  DISENGAGED,[object Object],[object Object],Employee Engagement ,[object Object],in the Workplace:,[object Object],Source: HR Solutions’ Research Institute,[object Object]
Key Areas of Focus Post-Survey,[object Object],Recognition,[object Object],Career Development,[object Object],Direct Supervisor/Manager Leadership Abilities,[object Object],Strategy and Mission – Especially the Freedom and Autonomy to Succeed and Contribute to the Organization’s Success,[object Object],Job Content – The Ability to do what I do Best,[object Object],Senior Management’s Relationship with Employees,[object Object],Open and Effective Communication,[object Object],Co-worker Satisfaction/Cooperation – The Unsung Hero of Retention,[object Object],Availability of Resources to Perform the Job Effectively,[object Object],Organizational Culture and Shared/Core Values,[object Object],[object Object]
Corporate Social Responsibility
Work/Life Balance
Workplace FlexibilityDetermination of key drivers based on survey responses in HR Solutions’ National Normative Database, representing over 3.3 million employees at more than 2,400 organizations,[object Object]
Effective Action Planning Leads to Return on Engagement™ (ROE),[object Object],What is ROE?,[object Object],An engaged, productive workforce leads to a higher bottom line,[object Object],Engaged employees are 3.5 times more likely to stay with their employer, reducing employee turnover costs ,[object Object],Engaged employees are more likely to recommend/speak positively of their organization to friends and family,[object Object],Satisfied employees are linked to satisfied customers at a correlation coefficient of .85,[object Object],Source: HR Solutions’ Research Institute,[object Object]
Turning Data Into Action®,[object Object]
Turning Data Into Action®,[object Object],Analytics,[object Object],What do you do with the data?,[object Object],Highlights,[object Object],Opportunities for improvement,[object Object],Focus groups,[object Object],Correlation analyses,[object Object],Business impact analyses,[object Object]
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Turning Employee Survey Data Into Action