2. Summary
Marcel Kok
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§ > 20 years of Supply Chain Management experience
(line & support functions) in FMCG, High Tech, Consumer Electronics
& Consumables
§ > 9 years of project management, consultancy & recruitment
experience
§ International experience (Spain, Belgium & Germany)
§ Ability to communicate clear and open with all levels in & outside a
company
§ High performance with excellent people skills
§ Integer, creative, humor, ownership
§ ‘What you see is what you get’
4. 1. Introduction
Marcel Kok
4
25-‐09-‐13
» My name is Marcel Kok. I have more then 20 years
Supply Chain Management experience (line and
support management functions) in FMCG, High Tech,
Consumer Electronics, Healthcare & Chemicals.
My specialty is to improve the
balance between people &
processes in order to increase
effectiveness and efficiency of
supply chains.
My work best can be described as 'high performance
with excellent people skills'. I am integer, creative,
and demonstrate real ownership. I am able to
communicate clear and open with all levels in &
outside a company.
I would like to talk more with you about what I can
offer you to increase the level of your supply chain.
5. Summary
2. Career Timeline
5
25-‐09-‐13
9 Years Line functions
5 Years Staff Functions
9 Years Consultancy &
interim management
> 20 years
Supply Chain
expertise
Comprehensive
Supply Chain
Management
knowledge @
shippers & LSP’s
6. 2. Career Timeline
Responsibility & achievements (I)
Process Improvers
Managing partner
Owner supply chain consultancy, interim management
and executive search company (6 FTE; HBO+).
ü Succesfully closed 9 long term interim management
assignments
ü Succesfully closed 9 long term consultancy
assignments.
ü Repeating customer assigments ( > 1): 85%
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Ewals Cargo Care
Manager Warehouse
Responsible for daily operation of a 3 shift FMCG
EDC / LDC warehouse operation for a Korean
multinational (120 FTE; MBO/HBO).
ü Improved delivery performance (equiv. daily 50-70
FTL) from 94% of 99,8% (target 99,5%).
ü Decreased customer complaints to less then 1,5% of
total volume (target 2,0%).
Ewals Cargo Care
Manager Engineering & Quality
Responsible for EU related engineering solutions &
maintain quality standards (12 FTE; HBO+).
ü Trained EU country management (>40 FTE) in
operational management techniques.
ü Re-engineered Barcelona warehouse operation
(automotive).
ü Development & roll out of TQM (16 countries).
Philip Morris
Manager Productivity & Quality Support
Responsible for productivity improvement
projects & Quality Assurance (40 FTE; MBO/HBO+).
ü Development & implementation of plant re-organization
(450 FTE).
ü Developed multiple long term factory & logistics
solutions for ‘factory master plan’. Investment budget >
250 mio € / 8 years period.
7. 2. Career Timeline
Responsibility & achievements (II)
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Koninklijke Textiel Groep Twenthe
Logistic manager
Responsible for textile manufacturing, printing, storage &
delivery.
ü Purchase and quality control of fabrics
ü Stock control standard semi manufactured product
Philip Morris
Supervisor storage & distribution
Responsible for planning, storage, returns & JIT
delivery of tobacco to make-pack plant and to export
department.
ü Improved tobacco delivery performance from 99,6 to
99,8%. (0,2% = +/- 250K €)
ü Installed self steering process department (15 FTE;
MBO/HBO).
Philip Morris
Supervisor Quality Support
Responsible for quality assurance total tobacco factory (26
FTE; MBO/HBO+)
ü Implemented self steering teams (reduction FTE’s from
32 to 26)
ü Implemented integral KAM care system (>1950 FTE)
ü Implemented SAP incident & registration system
Breda University of Applied Sciences
Bachelor
Transport Studies.
ü Thesis: ‘logistic improvement of metal company based on
theory of constraints (E. Goldratt)’
Final grade 9.
ü Graduated 1990.
ü Lecturer (ass) for 3 months after graduation
8. 3. My experience / knowledge
Training & education: Process & People oriented (I)
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25-‐09-‐13
‘ Slimmer Leiding
geven’ (smarter leadership)
2011 (People)
Process auditor
ISO 9001-2000
2003 (Process)
Finance for non-financials
2000 (Process)
Leadership
development program
1999 (People)
Business Administration
(post HBO)
2000-1998 (Process)
AIB : Consolidated
Standards for Inspection
2012 (Process)
Customer Transition &
Integration
(Project management)
2009 (Process)
Lean – Six Sigma
(Green Belt)
2005 (Process)
9. 3. My experience / knowledge
Training & education: Process & People oriented (II)
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1998 (People)
Effective leadership
program
ISO 9002 auditor
1997 (Process)
Self steering teams &
role as manager
1996 (People)
LEAN
(Single Minute Exchange of Die)
1990 (Process)
Consultancy &
training skills
1990 (Process)
Enlarging personal
effectiveness
1997 (People)
Analytical technique
to find disturbances
1998 (Process)
10. Timeline
Tool
Kit
2
4. Project Experience5. Project Experience
Successfully completed projects (I)
Product developme
2011
Project leader
Set up & develop pallet
management product
DC Building
2013-2011
Senior Project manager
Project ‘Trafalgar’: Build and
start up state of the art
warehouse. See details case
study
Merger & integration
2011
Senior Project manager
Integration perishable
company in LSP
Customer transition &
Integration
2013 - 2012
Customer Transition &
Integration manager
Implement 3 blue chip FMCG
companies
11. Timeline
Tool
Kit
2
4. Project Experience5. Project Experience
Successfully completed projects (II)
Warehouse &
distribution
reorganisation
2011
Senior Project manager
Reorganisation warehouse
& distribution site (60 FTE)
Continuous
Improvement progr
2010
Continuous improvement
program manager FMCG
Improvement development
& Implementation
Reorganization
TD department
2010
Senior Project manager
Reorganization Technical
Support department (45 FTE)
Refurbishment high
bay warehouse
2011
Project support
Refurbishment high bay
warehouse FMCG
(50.000 pallets)
12. Timeline
Tool
Kit
2
4. Project Experience5. Project Experience
Successfully completed projects (III)
Warehouse
improvement
2007
Senior Consultant
Implementation
improvement proposals
warehouse (200 FTE)
Warehouse
integration
2007
Senior Project leader
Warehouse integration project
(> 500 FTE)
Roster planning
2008
Project leader
Advice & implementation
roster planning government
(120 FTE)
Business unit start up
2009
Senior Project leader /
Business Unit manager a.i.
Start up business unit Returns
& Implementation of 3 return
centres (> 350 FTE)
13. Timeline
Tool
Kit
2
4. Project Experience5. Project Experience
Successfully completed projects (IV)
Warehouse
improvement
1992
Warehouse manager a.i.
Implementation
improvement proposals
warehouse ( > 12 FTE )
Warehouse &
Transport
improvement
2004
Senior Consultant
Advice & development
information system delivery
performance & advice warehouse
operations (> 60 FTE)
Quality
management
2005
Quality Control manager a.i.
Interim manager quality control
(Site Tilburg > 120 FTE)
Operations
management
2006
Operations manager a.i.
Run day to day operations
for major high tech
customers (Site Apeldoorn >
750 FTE)
14. 5. Case Study / Project Testimonial
How I successfully concluded project 'Trafalgar’
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Results
§ Warehouse build within
scope, time & cost
§ Customers implemented
according to plan
§ Certifications:
ü AIB certification ‘superior’
ü BREEAM certification ‘good’
My role: Senior project manager Assignment: “ build & start up of a state of the art warehouse “
Solution
§ Fully automatic high bay
warehouse (35.000 plts)
§ Low bay warehouse
(11.000 plts)
§ 2 Fully automated layer pickers
§ AIB norm used during design
§ Design building: environmenal
friendly solutions
Challenge
§ Build & start up a multi client
distribution centre in the
Netherlands
§ Implement 3 blue chip FMCG
customers
§ American Institute of
Bakery (AIB) Certificate
§ BREAAM Certificate
15. 5. My experience / knowledge
IT skills
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25-‐09-‐13
Office ERP WMS
TMS
CRM/
Other
Very
good
Not
Basics
16. 5. My experience / knowledge
Languages
GERMAN
Expandable
good basic knowledge
ENGLISH
fluent in spoken
and written
DUTCH
Mother tongue
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25-‐09-‐13
17. Contact
informa?on
Thank
you
for
your
a,en.on.
Marcel Kok
mkok0434.@gmail.com
nl.linkedin.com/in/marcelkok/
+31 (0)6 202 95 665
Trocaderostraat 9
6213 AD Maastricht
The Netherlands
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