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Needs Assessment

Slide show on how to conduct a needs assessment prior to training.

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Needs Assessment

  1. 1. Needs Assessment Michael Roberts, The Arizona Republic
  2. 2. Needs Assessment A needs assessment is a process that describes a discrepancy between the actual state of skills, knowledge or behavior and a desired state. A needs assessment describes the performance gap and in doing so determines the appropriate response to improve performance. A needs assessment describes where we are, where we want to be, and how to get there.
  3. 3. Learning objectives • When and why to conduct a needs assessment • Role of “the client” • How to gather assessment information • How to analyze the information • How to link assessment to effective training
  4. 4. Rosie’s Diner
  5. 5. Rosie’s Diner