- This document is a resume for Mark D. Graybill outlining his professional and educational experience. - It details his experience as a manager and software engineer working on projects in the medical, defense, and aviation industries, with skills in areas like project management, software development, and leadership. - His background includes over 30 years of experience in roles of increasing responsibility, and he currently works as a manager and software engineer at the Mayo Clinic while also serving as a reservist in the Air Force.

1. M A R K D. G R A Y B I L L
Rochester, MN 55902 (507) 269-7257 Mark@Graybill.com
Summary
 Management – Accomplished hands-on manager and strategic planner. Proponent of industry best
practices. Realistic project manager with history delivering as promised. Experienced with Agile.
 Leadership – Decisive leader with a track record of successfully leading small teams. Extensive
training and experience in leadership and teaming principles. Able to merge diversity into strength.
 Communications – Seasoned and efficient communication, presentation, and facilitation skills. Able
to develop relationships with clients, colleagues and staff at any level. Motivated and skilled writer.
Professional Experience
Mayo Foundation (Rochester, MN) 2008 – Present
Contractor (CTG) to Senior Analyst/Programmer (FTE)
 Duties: Project estimation, software engineering, clinical systems customer support.
 Skills: C#, C++, Delphi, SQL, image processing, OOA&D
 Accomplishments:
- Consistently delivered projects as promised (production ready on time).
- Landmark product quality and customer satisfaction.
- Mentored acting lead that contributed promotion to Lead A/P (as per my annual review).
- Developed scanning application and barcode reading to replace expensive vendor software.
Vital Images, Inc. (Minnetonka, MN) 2006 –2008
Manager, Server Solutions – left to work at Mayo
 Duties: Management/leadership; strategic planner; project management; culture and team builder.
 Skills: MS Project, Agile/Scrume, FDA, ClearQuest/Case, C#, C++, DICOM, SQL, OOA&D
 Accomplishments:
- Developed processes/policies for efficient operations, repeatable engineering, and innovation.
- Developed strategic plan resulting in increased productivity and greater customer satisfaction.
- Strengthened relationship w/ Japanese partner & delivered as promised for landmark product.
- Created workgroups for SWE best practices, knowledge mgt, & advancing technology.
- Initiated and lead cross-functional relationships w/ marketing, sales, and support.
- Mentored team technically to overcome long-standing defects.
- Using unique skills successfully lead team in Agile development practices (Scrum).
- Facilitated monthly team building for my team of 8 and once for engineering dept. of 60.
- Had member of my team be recognized as the departments most productive engineer.
Tiger Team, Inc. (Self-Employed/Independent Consultant) 1997 – 2006
Business Administration, Project Mgr, Lead Software Engineer – left for advancement
 Clientele: BAE Systems (defense), Medtronic, Guidant (now Boston Sci), Ingersoll-
Rand, August Technology (now Rudolph Technologies), Lockheed-Martin (ATM), Mayo
Clinic, Deluxe Corporation, United Healthcare Corp., Novus Services, Chicago Cutlery
 Skills: MS Project, Agile/Scrume, FDA, MilStd, CMML5, ISO9001, Embedded, C#, C/C++,
Delphi, DICOM/HL7, SQL, OOA&D, Java, Web (HTML, Javascript, PHP, various internet IRC)
 Significant Project Domains:
- FDA class II (CAD/imaging) & III medical device (implants: neurostimulator, pacemaker)
- Air Traffic Mgt. (3D geom. space/imaging)
- Robotics (defense, silicone wafer inspection/img proc.)
- Operating System (OS/2)

2. United Healthcare Corp (Golden Valley, Minnesota) 1996 – 1997
Project Mgr, Lead Software Engineer – left proactively due to merger downsizing
 Advanced tech dept.., international consulting, 3-tier C/S, Unix & Windows platforms.
Keane, Inc. (IBM: Florida & Minnesota) 1993 – 1996
Asst. Project Mgr, Lead Software Engineer, Trainer – left due to product cancellation (OS/2)
 Operating system development, client/server, numerous platforms.
Self Employed (Texas, Florida, Minnesota) 1990 – 1993
Business Administrator, Project Mgr, Programmer, Technician, Sales – left for opportunity
 Business software, hardware systems, networks.
United States Air Force (Non-commissioned officer) 1981 – 1990, 2005 – Present
Team Building/Safety Program Manager – currently employed as a reservist (2005-Present)
 Developed/facilitated 2010 & 2011 team building (half day) for squadron of 200.
 Outstanding rating (highest) in recent inspection (2010) & Airman of the Year Nominee.
Computer Systems Manager – left originally due to career field downsizing (1981-1990)
 Programer, network spec., DBA, trainer, lead, manager, second line manager.
Education and Training
Doctor of Philosophy in General Psychology w/ Cognitive/Instructional Track
Grand Canyon University (2014).
Masters of Arts in Industrial/Organizational Psychology (focus on leadership and teams)
Northcentral University
Corporate Management & Leadership Training
Government: Management Information Systems, Leadership schools (3 total, 2 in-residence).
Commercial: Blessing-White, CPI, Crucial Conversations, Dale Carnegie, Emotional
Intelligence, DiSC, Foundation of Management Skills, Leading Your Cross-
Generational Team, Myer-Briggs, Situational Leadership, Social Types, UMN
CCE Leadership Seminar, UMN CCE Budgeting Seminar.
Professional Community
Agile Alliance
Association for Computing Machinery
Community
Diversity Council – Member of Board of Directors (governance, oversight, strategy)
Volunteer Math Teacher – Public K-12
Youth Volunteer – Y-Mentor
Awards
International Directory of Distinguished Leadership – Nominated for inclusion (8th ed. 1999)