1. N A’ E L A A L D A J A N I
Address: Amman, Jordan
Mobile: +962 78 8987837
+962 79 6394204
Date of Birth: 14th
Jun. 1987
Marital Status: Single
Place of Birth: Jeddah - KSA
Nationality: Jordanian
E-mail: n.dajani@hotmail.com
PERSONAL PROFILE AND OBJECTIVES
Computer Science graduate from “Jordan University of Science and Technology”. Looking
forward to work for a reputable organization where I can apply my knowledge, my abilities and
my personal skills to achieve prosperous levels in my career.
I am willing to give total support to the organization that I am in, with the experience and
capabilities that I have, in order to achieve organization’s goals and create mutual benefits.
EDUCATION
2005 – 2009: Bachelor Degree of Computer Science from Jordan University of Science and
Technology.
 Took the complete sequence of project life cycle courses (software engineering, System
analysis, and project management), Communication skills courses, and Human Resources
Management course.
 Graduation Project was built using ASP.Net and AJAX tools with C# as a programming
language it was BBS (Bulletin Board System) for our university Using SQL Server 2005
for secured DB.
Average: 3.3, 77% rating is very good B+.
EXPERIENCE
 June, 12 – Present : Project Manager -Amman, Jordan
MarkaVIP: AM RESPONSIBLE FOR THE FOLLOWING:
 Full Project Handling and Applying Project Management Knowledge Areas
 Project Budgeting
 Project Scope Definition and Requirements Gathering
 Full Project Planning with Activities Estimation
 Reporting Projects KPIs to CEO and Projects owners
 Help develop the different project charters for all departments and cross-functional
initiatives
 Develop the Project Timelines and Work Breakdown Structures on our Netsuite Project
Management solution (OpenAir) including key activities and milestones

2.  Help prepare and conduct the kick-off of the transformation program (Stakeholder
meeting, Program introduction to employees, assignment of project team
leads/counterparts from all involved the departments, etc.)
 Develop reporting structure and documents (e.g. flash reports, management meetings)
 Follow-up with team lead on progress and escalate key issues to relevant parties and
senior management when required
 Understands and demonstrates MarkaVIP’s core values and Leadership Principles
 Carries out supervisory and management responsibilities in accordance with the
organization's policies and procedures
 Shapes the direction of the team, keeps them focused and motivated to deliver the right
results
 Solves issues by proactively identifying and provide solutions root cause barriers to
accuracy, productivity, and quality
 ability to dive deep to include root cause analysis and develop action plans in support of
driving process improvements and keep pace with our explosive growth while motivating
others to meet the challenges of a performance based culture in an extremely deadline-
driven environment
 Demonstrates ability to influence, manage, and present ideas via clear written and oral
communication
 Demonstrates emotional maturity and grace under pressure in all communications
 Overcomes time zone and geographic distance to drive cross functional initiatives and
ensure compliance with business policies
ONE OF THE MANAGED PROJECTS:
 I was assigned as project manager with program director to manage full Oracle implemantion
plan for the whole company operations , the solution included :
 OM Module
 Financial
 Procurement
 Sieble CRM implementation
 Warehouse management
 my role on the project was as the following:
 update project plan and follow up with oracle project manager on it
 coordinate all requirements gathering sessions between Markavip team and vendor
consultants
 gather and sign up all project documents from Markavip business owners and send
them Oracle consultants
 manage and follow up ,on all project change requests and issues log between the two
teams (MVIP and Oracle)
 plan team’s needs ( travel , logistics , payments , outsource communications )
 plan communication between teams , and the communication hierarchy
 Aug, 10 – May, 12 : Associate Project Manager -Amman, Jordan
RUBICON GROUP HOLDING: AM RESPONSIBLE FOR THE FOLLOWING:
 Follow up on projects
 Prepare Projects initiation documents and kick off meetings
 Develop project Work break down structure
 Develop project plan and stakeholders register
 Update Project Progress
 Resolve Human Resource allocation Conflict
 Requirements Gathering from project stakeholders
 Communicate with project Stakeholders regarding issues , updates , human resources ,
Change requests
 Work on Oracle E-business suite (ERP )

3.  Mar, 10 – Aug, 10 : System Administrator -Amman, Jordan
MedNet Jordan: am responsible for the following:
 Full Support for the Company Software and hardware.
 Responsible for the Servers in the company and their backups and their monitoring tools,
also troubleshooting them in the occurrence of any problem example on the servers (Red
hat Servers, oracle servers).
 Total support for the Servers software and the running applications in the company.
 Dec, 09 – Mar, 10: Associate Project Manager -Amman, Jordan
Transition-Tech for Software Engineering.
Three Months Volunteer work as an Associate Project Manager, I was responsible to do the
following
 Developing a Project Plan using MS Project.
 Developing Project Charter and other project Documents.
 Generating a Daily and monthly Reports for projects.
 Full project Tracking and Handling.
 Mar, 09 – Oct, 09: Customer Support Engineer – Amman, Jordan
Estarta Solutions (Cisco Systems) – Technical Assistance Center (TAC)
Wireless and AAA team gain the technical experience according to the Wireless
Technology and troubleshooting wireless networks,
 Autonomous Access points and lightweight Access Points Configurations and
troubleshooting.
 Wireless LAN Controllers (WLC) configuration and troubleshooting synchronized with
Wireless Control System (WCS).
 Access Control Server (ACS) configuration and troubleshooting.
 Mobility Anchor with roaming issues.
 Working in a whole Cisco Unified Wireless Network {CUWN} configuration and
troubleshooting.
 Soft skills in dealing with different type of customers, writing skills handling cases of
different types simple ones to most complicated urgent ones.
 Dealing with software bugs and applying workarounds on them.
 Customer relationship management , the customer satisfaction was our first priority
CERTIFICATIONS AND ACTIVITIES
 CCNA certified.
 CAPM certified, took the course at method group
 Preparing for PMP
 Took five courses of “ENJAZ” and been graduated by Queen Rania Al Abdulla.
LANGUAGES
 Arabic (native language): Speaking, reading and writing
 English (excellent and fluent): Speaking, reading and writing
 French (Poor ) :Speaking, reading and writing

4. SKILLS
 Working Using Microsoft Project Professional 2010
 Oracle ERP
 NetSuite Cloud
 Windows Server 2003 with Active Directory.
 Microsoft Visual Studio .net using (VB and C#).
 Microsoft SQL server 2005.
 Have excellent knowledge with working in structured system development methodologies (Worked using
the SDLC methodology).
 Network simulation programs (Packet Tracer).
REFERENCES
Will be provided upon request