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Complacency
The document discusses various topics related to innovation, creativity, and organizational change. It provides quotes and stories on topics such as: 1) Applying existing knowledge in new ways is often the source of new ideas, not new information. Standing still is the fastest way to move backwards in a rapidly changing world. 2) Benchmarking is about using best practices to stimulate radical innovation, not just incremental improvements. Problems cannot be solved by thinking within the framework that created them. 3) Obstacles will always appear when taking your eye off the goal. No company can afford complacency in today's competitive world. The future depends on decisions made in the present.
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Complacency
- 1.
- 2. Introduction s It’s notwhat we know, it’s how we use what we know that counts! “Applied common sense” s We all have within ourselves, reserves of energy that we will never use, nor do we even realise its existence s Most new ideas do not depend on new information, but on putting together old information in a new way!
- 5. Standing still......... s Standing still is the fastest way of moving backwards in a rapidly changing world s Innovation is the central issue in economic prosperity - Michael Porter
- 6. Failures of imagination s Forecasters in 1948 estimated “only a dozen or so very large corporations will be able to take advantage of the computer”. IBM made an early decision not to market the computer because it could never prove profitable.
- 7. Some food forthought s The ability to learn faster than the competition is often the only sustainable competitive advantage a company can have. Arie de Geus. s There is no such thing as a failed experiment, only experiments with unexpected outcomes. Buckminster Fuller.
- 8. Benchmarking Benchmarking is aboutimproving competitive position, and using best practice to stimulate radical innovation rather than just seeking minor, incremental improvements on historical performance
- 9. Don’t keep agood person down s As long as you keep a person down, some part of you has to be down there to hold him down, so it means you cannot soar as you otherwise might. Marian Anderson.
- 10. A goal isa dream taken seriously! s Ifyou can dream it, you can do it! s Curiosity has its own reasoning for existing. Albert Einstein. s You are the best until proven wrong
- 11. Every new ideais born drowning s A new idea is at its most vulnerable during the first moments of life. In any important relationship, one negative comment outweighs ten positives.
- 13. Solving problems..... s Problems cannot be solved by thinking within the framework in which the problems were created. Albert Einstein s A problem is a chance for you to do your best. Duke Ellington
- 14. A ship inthe harbour s A ship in the harbour is safe, but that is not what ships are built for. William Shedd s People cannot discover new oceans until they have the courage to lose sight of the above
- 15. Risktaking s The troubleis, if you don't risk anything, you risk even more. Erica Young s The greatest waste of our natural resources is the number of people who never achieve their potential.
- 17. The ability tothink in opposites s The ability to think in opposites so that opposing ideas occur in the mind simultaneously is an important property for creativity
- 18. Yesterday’s successes s“ Becareful of yesterday’s successes, because success taste so good it dulls the appetite for risk. Alvin Toffler
- 19. A new setof eye glasses s Instead of pouring knowledge into people’s heads, we need to help them grind a new set of eyeglasses so that we can see the world in a new way. J S. Brown
- 20. The northern pike story s An interesting experiment was performed using a fish tank capable of being divided in half by a clear glass partition s A Northern Pike was put in one half of the tank.
- 21. The northern pikestory (continued) s A number of small fish, normally food for the northern pike, were placed in the other half s The Northern Pike could see the small fish plainly and it repeatedly crashed its snout against the clear glass partition in an attempt to get at the small fish s After a time the Northern Pike gave up, having learned it was of no use s The experimenter then removed the clear glass partition
- 22. The northern pikestory: learning points s The small fish continued to swim in one half of the tank and the Northern Pike in the other, making no attempt to cross into the other half of the tank s What the Northern Pike experienced in the past dictated how it reacted in the future
- 23. Obstacles s Obstacles always show up when you take your eye off the goal.
- 24. “ A Grizzlystory” s An American took his Japanese friend for a ride through the woods s The buggy broke down and they decided to walk s After some time they were confronted by a big grizzly bear s The Japanese immediately started taking his takkies out of his knapsack
- 25. The Grizzly story:part 2 s The American said: “Hey, that won’t help - you can’t out-run a grizzly bear” s To which the Japanese replied “I don’t have to out-run the bear - all I have to do is to out-run you”
- 26. The meaning ofthe story No company, however well established, can afford to develop a sense of complacency in the present, highly competitive industrial world.
- 27. Career stages Growth HIGH Maintenance PER- Establishment FORM- ANCE Decline Trial Exploration Stagnation NEEDS 20 25 30 35 45 50 60 AGE
- 28. Sources of complacency The absence of a major and visible crisis Human nature Low overall with its capacity for performance denial standards Complacency A lack of sufficient Too much happy performance talk feedback “Kill-the- messenger-of - bad- news” or low - confrontation culture
- 29. Enthusiasm..... s The real secret of success is enthusiasm s Enthusiasm is the yeast that make your hopes rise to the stars s Enthusiasm is the sparkle in your eye, the grip in your hand, the irresistible surge of your will and energy to execute your ideas s Enthusiasts are fighters .... they have fortitude and they have staying qualities s Enthusiasm is at the bottom of all progress
- 32. The success formulae P = F(M x A x E) Where F = function P = PERFORMANCE M = MOTIVATION A = ABILITY E = ENVIRONMENT
- 33. Five kinds of companies s 1. Those that make things happening s 2. Those that think they make things happen s 3. Those that watch things happen s 4. Those that wonder what's happening s 5. Those that don’t know anything is happening
- 34. The future........ s The Future is a matter of choice, not chance. You are where you are because of decisions you took - or didn’t take - sometime in the past. The shape of tomorrow depends entirely on how you act, right now
- 35. Ask questions....... The ‘silly’question is the first intimation of some totally new development. Alfred North Whitehead