CITPR Ltd. case study and TTC college

1. GROUP – 3
Recruitment Fiasco
at
CITPR Ltd.

2. Team
Jagdish Prasad Sinha20DM088
Jayant Narbhar
Leela Krishna
20DM090
20DM098
Manish Jindal
20DM112
Kartik Balaji
20DM114
Muskan Sharma20DM128

3. BACKGROUND
• Established in 1984
• IT and Consultancy firm
• Employee base of 10000
• 22 clients across the globe

4. EVENTS
01
02
03
04
Recruitment Process begins
Mr. Sampat contacts Mr. Swami and shares details of the batch.
He informs that the placement process starts in the first week of
December.
Seletion of 25 students
Mr. Swami tells Mr. Sampat that he has selected 25 students this year.
The selected students were informed by a congratulatory mail.
They were not allowed to sit for interviews after that.
Matter becomes serious
No official communication from CITPR creates a problem for
Mr. Sampat and those 25 students.
The matter was escaleted and reached the top management.
Corrective Measures
Mr. Swami was fired from his job.
Mr. Ganesh was critized in the board meeting.
Mr. Sampat was issued a show-cause notice and a
no increment for a year.

5. Question 1
Discuss the major issues highlighted in the case study.
25 students selected by CITPR Ltd. were denied employment in the company.
These students were not allowed to sit for other interviews without any official communication from CITPR.
Mr. Sampat waited for more than a month to receive any formal response from Mr. Swami before taking up the
matter seriously.
Mr. Ganesh agreed with Mr. Swami to recruit students on pure assumption basis.
Poor coordination/communication gap among the employees of CITPR.

6. Question 2
In your opinion could Mr. D. Ganesh have taken some measures to avoid the
embarrassment caused to CITPR?
Mr. Ganesh, being the HR Director could have stopped Mr. Swami from recruiting .net professionals on an
assumption basis.
He should not have given a free hand to Mr. Swami as his late interference caused damage to company’s reputation
in terms of its HR practices.
If the firm was not in search of any new recruits, he may have missed the recruiting drive.
He should have responded to the mails on time and communicated with the college even after the delay of 20 days,
rather than leaving them waiting.

7. Question 3
Elucidate the serious omissions by Mr. Swami related to the campus recruitment
drive at TTC College of Engineering and Management.
Also list down the lapses committed by Mr Sampat
Omissions by Mr. Swami:
 Recruiting decisions must be made after considering the certain vacancies of a company.
 The results should have been declared via official mails.
 Lack of professionalism by not responding to the mails of Mr. Sampat.
Lapses committed by Mr. Sampat:
 Asked for the names of selected candidates in an informal manner.
 Students were not allowed to sit for other interviews by Mr. Sampat, without any official communication from
CITPR.

8. Question 4
Do you think the actions taken against Mr. Swami and Mr. Sampat were justified?
Substantiate your stance with reasons.
Mr. Swami: NOT JUSTIFIED
 He was an excellent recruiter and was working with CITPR for a long time.
 Even the HR director, Mr. Ganesh was extremely satisfied by his working style.
 Firing a person from his job without due consideration is not justified.
Mr. Sampat: JUSTIFIED
 He did a big mistake which was directly related to the careers of 25 students.
 He did not allow them to sit for interviews despite the fact that no formal communication was made.
 He also took unfair advantage of his friendly relations with Mr. Swami that ultimately led to the recruitment
fiasco.

9. THANKS!