The HR manager at CITPR Ltd. did not follow proper HR processes, resulting in 25 students from TTC College of Engineering and Management being told they were denied final placement after being selected in a campus interview. By not having proper HR planning and delaying communication, the HR manager put the students' careers in jeopardy. Following only verbal commitments without official action can cause serious problems for participants. The case study aims to understand the importance of HR planning, recruitment processes, supervision of important matters, and HR communication to avoid such situations.

1. RECRUITMENT FIASCO AT CITPR LTD.
This case study can be used to discuss the concepts of HR Planning, Recruitment Processes and
HR Communication. Mr. Swami, HR Manager, CITPR Ltd., found himself in big trouble
after not following the HR process carefully.This resulted in a highly chaotic situation placing
the careers of 25 students ofTTC College of Engineering and Management (TTC) in a quandary
when CITPR Ltd., after selecting them in the campus interview, denied them final placement.
Overlooking HR planning, delaying the communication and initiating official action based on
oral communication poses a serious problem to the participants. Would the students be left in
a lurch by CITPR Ltd. and TTC College? How far is it justifiable to take decisions based only
on verbal commitment?
Pedagogical Objectives
• To understand the importance of HR Planning and what can be the repercussions of not
following the steps
• To understand the recruitment process and policies
• To understand the need for supervision in important matters
• To understand the concept of HR communication
Case Positioning and Setting
This case study can be suitably used for:
• MBA program in Human Resource Management course – To sensitize the
participants/students to the acquisition function of HRM
• MDPs/EDPs – for HR Professionals – To acquaint them with concepts of HR Planning,
Recruitment processes and HR communication
ABSTRACT
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