The case talks about how miscommunication and misjudgment can even tarnish the image of most successful firms or organizations. How students were hired for a job that was not even there in the company.

1. Recruitment Fiasco
Case Study
S U B M I T T E D B Y :
Itika Vashistha-20DM087
Kartik Yadav-20DM100
Kavita Choudhury-20DM103
MohdMahir Shaikh20DM124
Mrinal Mukund20DM126
Nikhil Takkar20DM143

2. OVERVIEW OF THE CASE
•The case talks about CITPI Ltd, an information technology and
consulting company which had won many prestigious awards for
being the best employer where the attrition rate was very low and
the average tenure of people employed in the company was more
than 7 years.
•The case also talks about how even with a proper laid out
scientific method of recruitment, there was a total mess up while
recruiting students from TTC College of Engineering and
Management.

3. QUESTION 1
Discuss the major issues highlighted in the case study.
•Mr. Swami went on for the recruitment process without confirming about the deal
which they were previously talking about. He himself assumed that the deal will take
place.
•Mr Ganesh did not review Mr Swami’s work and blindly trusted whatever he did.
•Mr Sampat also blindly trusted Mr Swami because of the good rapport they had
and asked students to opt out of the placement process.
•Mr Sampat took very long to take any kind of action.

4. In your opinion could Mr. D. Ganesh have taken some measures to avoid
the embarrassment caused to CITPR? Justify your option with relevant
arguments.
•Before the recruitment process, Mr Ganesh could have discussed with Mr Swami
about the number of vacancies and the type of students required for the job
positions.
•Even after the recruitment process, Mr Ganesh did not bother to check or review
the number and type of students Mr Swami hired for the various job positions.
•Had it been the case the Mr Ganesh had reviewed the whole process he would
have noticed that there were no requirements of 25 net professionals to the
company.
QUESTION 2

5. QUESTION 3
Elucidate the serious omissions by Mr. Swami related to the campus
recruitment drive at TTC College of Engineering and Management.
• Mr. Swami omitted the proper forecasting of the personnel needed in the
organization. He went on recruitment process just on the assumption that they
will get into a contract with the overseas company.
• HR department need to forecast jobs but those forecasts should be made on
some reliable assumption and not on mere oral conversations.

6. QUESTION 4
Do you think the actions taken against Mr. Swami and Mr. Sampat were
justified? Substantiate your stance with reasons.
•The actions taken against Mr Swami and Mr Sampat are justified.
•CITPI Ltd. was well known for its recruitment process and Mr Swami’s action dented the
trust that people have in this company.
•Firing Mr Swami would give out a message that the company does not tolerate such kind of
blunders that would tarnish the image of the company.
•As far as Mr Sampat is concerned, he was little at fault as he trusted Mr Swami on an
information given out on an informal chat and asked students to drop out of the placement
process.
•Mr Sampat took too long to take any action or reach to higher authorities about the same.

7. THANK YOU