SlideShare a Scribd company logo
1 of 19
Download to read offline
Professional Certificate in
Human Resources Management
Introduction to Management
Mahesh Weeratunge
Certified Professional Marketer
MBA (UK), CPM(APMF), MAPMF, PG. Dip(M) SL, Dip M(SL), MSLIM
Snr. Lecturer, Examiner, Corporate Trainer and Practitioner
The nature of management is to motivate and
coordinate others to cope with divers and far
reaching challenges…
New Era of Management – Richard L Daft
Mahesh Weeratunge 2
Nature of Management
Management consists in guiding human and
physical resources in to dynamic, hard-hitting
organization unit that attains its objectives to
the satisfaction of those served and with a
high degree of morale and sense of
attainment on the part of those rendering the
service.
—Lawrence A. Appley
Mahesh Weeratunge 3
Definitions of Management
Management is the coordination of all
resources through the process of planning,
organizing, directing and controlling in order
to attain stated objectives.
—Henry L. Sisk.
Mahesh Weeratunge 4
Definitions of Management
Management is principally the task of
planning, coordinating, motivating and
controlling the efforts of others towards a
specific objective.
—James L. Lundy
Mahesh Weeratunge 5
Definitions of Management
Management is the art and science of organising and
directing human efforts applied to control the forces
and utilize the materials of nature for the benefit of
man.
—American Society of Mechanical Engineers
Mahesh Weeratunge 6
Definitions of Management
Management is guiding human and physical
resources into dynamic organizational units which
attain their objectives to the satisfaction of those
served and with a high degree of morals and sense
of attainment on the part of those rendering service
- American Management Association
Mahesh Weeratunge 7
Definitions of Management
Management is a multipurpose organ that manage a
business and manages managers and manage
workers and work
- Peter Drucker
Mahesh Weeratunge 8
Definitions of Management
 The Four Management Functions
◦ Planning – defines as where organization wants to be in future and
how to get there
◦ Organizing – Assigning and grouping task, delegating authority,
allocating resources
◦ Leading – creating shared culture and values, communicating goals
for people to perform
◦ Controlling – monitoring employee activities, determining the right
tract to achieve objectives.
Mahesh Weeratunge 9
What do managers DO?
Performance
by achieving
Objectives
Integrating
the
Management
Functions
Resources
and
Capabilities
Mahesh Weeratunge 10
Process of Management
I P O
 Organization is a social entity that is goal directed
and deliberately structured.
◦ Social entity means being made up of two or more people.
◦ Goal Directed means design to achieve some outcome.
◦ Deliberately structured means that tasks are divided and
responsibility for their performance is assigned to
organization members
Mahesh Weeratunge 11
An Organization
 What Does Matter for Organization’s
Performance.
◦ Effectiveness of the approach
◦ Efficiency of work
 How does it measure
◦ KPI set in the organization
 What is KPI?
◦ Key Performance Indicators
Mahesh Weeratunge 12
An Organization
Manager
need
Management Skills
in achieving
KPIs
Mahesh Weeratunge 13
What does manager need to
achieve KPI
 Conceptual Skills
◦ Think Strategically to take the broad, long term view
and to identify, evaluate and solve complex problems.
 Human Skills
◦ Working with people, motivating people, leading people
etc.
 Technical Skills
◦ Proficiency in performing a specific task.
Mahesh Weeratunge 14
Management Skills
 Ineffective communication skills and practice
 Poor work relationships/interpersonal skills
 Person – job mismatch
 Failure to clarify direction or performance expectation
 Failure to adapt and break old habits
 Breakdown of delegation and empowerment
 Lack of personnel integrity and trustworthiness
 Inability to develop corporation and teamwork
 Inability to lead and motivate others
 Poor planning practices/reactionary behavior
Mahesh Weeratunge 15
Why Managers Fail?
Mahesh Weeratunge 16
Management Levels
From Individual Identity To Manager Identity
Specialist, Performs specific task Generalist, coordinates divers tasks
Gets things done through own effort Get things done through others
An individual actor A network builder
Works relatively independently Works in highly independent
manner
Mahesh Weeratunge 17
Individual Performer to
Manager
 The roles are divided in to three
conceptual categories.
◦ Informational – managing by information
◦ Interpersonal – managing through people
◦ Decisional – managing through action
Mahesh Weeratunge 18
Manager Roles
How the manager’s job is
changing?
 Changing technology (digitization).
 Increased security threats.
 Increased emphasis on ethics.
 Increased competitiveness.

More Related Content

What's hot

Skills To Make You An Effective Manager
Skills To Make You An Effective ManagerSkills To Make You An Effective Manager
Skills To Make You An Effective ManagerSamuli Pahkala
 
Presentation of manager's roles
Presentation of manager's rolesPresentation of manager's roles
Presentation of manager's rolesPoycie Marie
 
Leadership training extension bat
Leadership training extension batLeadership training extension bat
Leadership training extension batSSCT-Mainit Campus
 
TRANSACTIONAL AND TRANSFORMATIONAL LEADERSHIP
TRANSACTIONAL AND TRANSFORMATIONAL LEADERSHIPTRANSACTIONAL AND TRANSFORMATIONAL LEADERSHIP
TRANSACTIONAL AND TRANSFORMATIONAL LEADERSHIPSantosh Meka
 
Best practices power point
Best practices power pointBest practices power point
Best practices power pointTammy Lukiah
 
Human Resource Management
Human Resource ManagementHuman Resource Management
Human Resource ManagementSaurabh Bharti
 
human resource management
human resource managementhuman resource management
human resource managementAnkita Sharma
 
Organisational behavior
Organisational behavior Organisational behavior
Organisational behavior Payal Deep
 
9.Human resource management (6 key qualities of an hr manager) m A Lecture By...
9.Human resource management (6 key qualities of an hr manager) m A Lecture By...9.Human resource management (6 key qualities of an hr manager) m A Lecture By...
9.Human resource management (6 key qualities of an hr manager) m A Lecture By...Mr.Allah Dad Khan
 
Transactional and transformational leadership
Transactional and transformational leadershipTransactional and transformational leadership
Transactional and transformational leadershipAglaia Connect
 
Transactional leadership
Transactional leadershipTransactional leadership
Transactional leadershipAglaia Connect
 
Transactional vs transformational leadership
Transactional vs transformational leadershipTransactional vs transformational leadership
Transactional vs transformational leadershipSreekanth Narendran
 
Training Department - Leadership and Management competency
Training Department - Leadership and Management competencyTraining Department - Leadership and Management competency
Training Department - Leadership and Management competencyLaurence Yap M.A. (UM) CHRM
 
Essential qualities of a manager
Essential qualities of a managerEssential qualities of a manager
Essential qualities of a managerrobinson casimir
 

What's hot (20)

Skills To Make You An Effective Manager
Skills To Make You An Effective ManagerSkills To Make You An Effective Manager
Skills To Make You An Effective Manager
 
Managerial Skills
Managerial SkillsManagerial Skills
Managerial Skills
 
Presentation of manager's roles
Presentation of manager's rolesPresentation of manager's roles
Presentation of manager's roles
 
Role of managers
Role of managersRole of managers
Role of managers
 
Leadership training extension bat
Leadership training extension batLeadership training extension bat
Leadership training extension bat
 
TRANSACTIONAL AND TRANSFORMATIONAL LEADERSHIP
TRANSACTIONAL AND TRANSFORMATIONAL LEADERSHIPTRANSACTIONAL AND TRANSFORMATIONAL LEADERSHIP
TRANSACTIONAL AND TRANSFORMATIONAL LEADERSHIP
 
Best practices power point
Best practices power pointBest practices power point
Best practices power point
 
Human Resource Management
Human Resource ManagementHuman Resource Management
Human Resource Management
 
Role of manager
Role of managerRole of manager
Role of manager
 
LEADERSHIP
LEADERSHIPLEADERSHIP
LEADERSHIP
 
human resource management
human resource managementhuman resource management
human resource management
 
Organisational behavior
Organisational behavior Organisational behavior
Organisational behavior
 
9.Human resource management (6 key qualities of an hr manager) m A Lecture By...
9.Human resource management (6 key qualities of an hr manager) m A Lecture By...9.Human resource management (6 key qualities of an hr manager) m A Lecture By...
9.Human resource management (6 key qualities of an hr manager) m A Lecture By...
 
Transactional and transformational leadership
Transactional and transformational leadershipTransactional and transformational leadership
Transactional and transformational leadership
 
Transactional leadership
Transactional leadershipTransactional leadership
Transactional leadership
 
Leadership
LeadershipLeadership
Leadership
 
Transactional vs transformational leadership
Transactional vs transformational leadershipTransactional vs transformational leadership
Transactional vs transformational leadership
 
Training Department - Leadership and Management competency
Training Department - Leadership and Management competencyTraining Department - Leadership and Management competency
Training Department - Leadership and Management competency
 
Essential qualities of a manager
Essential qualities of a managerEssential qualities of a manager
Essential qualities of a manager
 
Organzation development
Organzation development Organzation development
Organzation development
 

Similar to Introduction to management

Introduction to management & organizational environment
Introduction to management & organizational environmentIntroduction to management & organizational environment
Introduction to management & organizational environmentParveen Kumar Singh
 
Johnson Kachidza And Regina Kachidza | Leadership Skills For Your Startup Growth
Johnson Kachidza And Regina Kachidza | Leadership Skills For Your Startup GrowthJohnson Kachidza And Regina Kachidza | Leadership Skills For Your Startup Growth
Johnson Kachidza And Regina Kachidza | Leadership Skills For Your Startup GrowthJohnsonKachidza1
 
Management and Leadership
Management and LeadershipManagement and Leadership
Management and LeadershipRIN RAVUTH
 
Leadership Skills For Your Startup Growth - Patrick Henry Entropic
Leadership Skills For Your Startup Growth - Patrick Henry Entropic Leadership Skills For Your Startup Growth - Patrick Henry Entropic
Leadership Skills For Your Startup Growth - Patrick Henry Entropic Patrick Henry Entropic
 
Management Concepts
Management ConceptsManagement Concepts
Management Conceptsarmgr
 
management1-160303092600.pdf
management1-160303092600.pdfmanagement1-160303092600.pdf
management1-160303092600.pdfRavi narayana
 
Leadership and empowerment
Leadership and empowermentLeadership and empowerment
Leadership and empowermentSowie Althea
 
Nature of Management
Nature of ManagementNature of Management
Nature of ManagementPie GS
 
Foundation of management principles.pptx
Foundation of management principles.pptxFoundation of management principles.pptx
Foundation of management principles.pptxvinoth656550
 
Leadership vs Management.pptx
Leadership vs Management.pptxLeadership vs Management.pptx
Leadership vs Management.pptxRaymondEspiritu4
 
Department of Management Sciences.docx
Department of Management Sciences.docxDepartment of Management Sciences.docx
Department of Management Sciences.docxkinzatanveer
 
The concept of management / Tayyaba Khalid
The concept of management / Tayyaba KhalidThe concept of management / Tayyaba Khalid
The concept of management / Tayyaba KhalidTayyabaKhalid19
 
I am sharing _Management_LEADERSHIP (1)_ with you.pptx
I am sharing _Management_LEADERSHIP (1)_ with you.pptxI am sharing _Management_LEADERSHIP (1)_ with you.pptx
I am sharing _Management_LEADERSHIP (1)_ with you.pptxMarvenJuadiong2
 
Leadership skills & competencies ppt
Leadership skills & competencies pptLeadership skills & competencies ppt
Leadership skills & competencies pptNeena Reddy
 
Unit 1 Introduction to mgmt.pdf
Unit 1 Introduction to mgmt.pdfUnit 1 Introduction to mgmt.pdf
Unit 1 Introduction to mgmt.pdfsharadhumagain1
 

Similar to Introduction to management (20)

Management
ManagementManagement
Management
 
Introduction to management & organizational environment
Introduction to management & organizational environmentIntroduction to management & organizational environment
Introduction to management & organizational environment
 
Johnson Kachidza And Regina Kachidza | Leadership Skills For Your Startup Growth
Johnson Kachidza And Regina Kachidza | Leadership Skills For Your Startup GrowthJohnson Kachidza And Regina Kachidza | Leadership Skills For Your Startup Growth
Johnson Kachidza And Regina Kachidza | Leadership Skills For Your Startup Growth
 
Management and Leadership
Management and LeadershipManagement and Leadership
Management and Leadership
 
Leadership Skills For Your Startup Growth - Patrick Henry Entropic
Leadership Skills For Your Startup Growth - Patrick Henry Entropic Leadership Skills For Your Startup Growth - Patrick Henry Entropic
Leadership Skills For Your Startup Growth - Patrick Henry Entropic
 
project leadership in SIBPM
project leadership in SIBPMproject leadership in SIBPM
project leadership in SIBPM
 
Leadership and Motivation
Leadership and MotivationLeadership and Motivation
Leadership and Motivation
 
Management Concepts
Management ConceptsManagement Concepts
Management Concepts
 
management1-160303092600.pdf
management1-160303092600.pdfmanagement1-160303092600.pdf
management1-160303092600.pdf
 
Leadership and empowerment
Leadership and empowermentLeadership and empowerment
Leadership and empowerment
 
Nature of Management
Nature of ManagementNature of Management
Nature of Management
 
Foundation of management principles.pptx
Foundation of management principles.pptxFoundation of management principles.pptx
Foundation of management principles.pptx
 
Leadership vs Management.pptx
Leadership vs Management.pptxLeadership vs Management.pptx
Leadership vs Management.pptx
 
Department of Management Sciences.docx
Department of Management Sciences.docxDepartment of Management Sciences.docx
Department of Management Sciences.docx
 
The concept of management / Tayyaba Khalid
The concept of management / Tayyaba KhalidThe concept of management / Tayyaba Khalid
The concept of management / Tayyaba Khalid
 
MANAGEMENT PPT.pptx
MANAGEMENT PPT.pptxMANAGEMENT PPT.pptx
MANAGEMENT PPT.pptx
 
I am sharing _Management_LEADERSHIP (1)_ with you.pptx
I am sharing _Management_LEADERSHIP (1)_ with you.pptxI am sharing _Management_LEADERSHIP (1)_ with you.pptx
I am sharing _Management_LEADERSHIP (1)_ with you.pptx
 
Mona presentation
Mona presentationMona presentation
Mona presentation
 
Leadership skills & competencies ppt
Leadership skills & competencies pptLeadership skills & competencies ppt
Leadership skills & competencies ppt
 
Unit 1 Introduction to mgmt.pdf
Unit 1 Introduction to mgmt.pdfUnit 1 Introduction to mgmt.pdf
Unit 1 Introduction to mgmt.pdf
 

More from Mahesh Weeratunge

Apparelindustry srilanka-170524170648
Apparelindustry srilanka-170524170648Apparelindustry srilanka-170524170648
Apparelindustry srilanka-170524170648Mahesh Weeratunge
 
Business Presentation Skills for Corporate Personality
Business Presentation Skills for Corporate PersonalityBusiness Presentation Skills for Corporate Personality
Business Presentation Skills for Corporate PersonalityMahesh Weeratunge
 
DISTRIBUTION STRATEGIES AND CHANNEL DEVELOPMENT
DISTRIBUTION STRATEGIES AND CHANNEL DEVELOPMENTDISTRIBUTION STRATEGIES AND CHANNEL DEVELOPMENT
DISTRIBUTION STRATEGIES AND CHANNEL DEVELOPMENTMahesh Weeratunge
 
PRODUCT, SERVICE AND BRANDING
PRODUCT, SERVICE AND BRANDINGPRODUCT, SERVICE AND BRANDING
PRODUCT, SERVICE AND BRANDINGMahesh Weeratunge
 
CONSUMER AND ORGANIZATION BUYER BEHAVIOUR
CONSUMER AND ORGANIZATION BUYER BEHAVIOURCONSUMER AND ORGANIZATION BUYER BEHAVIOUR
CONSUMER AND ORGANIZATION BUYER BEHAVIOURMahesh Weeratunge
 
SEGMENTATION, TARGETING AND POSITIONING
SEGMENTATION, TARGETING AND POSITIONINGSEGMENTATION, TARGETING AND POSITIONING
SEGMENTATION, TARGETING AND POSITIONINGMahesh Weeratunge
 
ANALYSING MARKETING ENVIRONMENT
ANALYSING MARKETING ENVIRONMENTANALYSING MARKETING ENVIRONMENT
ANALYSING MARKETING ENVIRONMENTMahesh Weeratunge
 

More from Mahesh Weeratunge (12)

Apparelindustry srilanka-170524170648
Apparelindustry srilanka-170524170648Apparelindustry srilanka-170524170648
Apparelindustry srilanka-170524170648
 
Business Presentation Skills for Corporate Personality
Business Presentation Skills for Corporate PersonalityBusiness Presentation Skills for Corporate Personality
Business Presentation Skills for Corporate Personality
 
DISTRIBUTION STRATEGIES AND CHANNEL DEVELOPMENT
DISTRIBUTION STRATEGIES AND CHANNEL DEVELOPMENTDISTRIBUTION STRATEGIES AND CHANNEL DEVELOPMENT
DISTRIBUTION STRATEGIES AND CHANNEL DEVELOPMENT
 
PRICING STRATEGIES
PRICING STRATEGIESPRICING STRATEGIES
PRICING STRATEGIES
 
PRODUCT, SERVICE AND BRANDING
PRODUCT, SERVICE AND BRANDINGPRODUCT, SERVICE AND BRANDING
PRODUCT, SERVICE AND BRANDING
 
CONSUMER AND ORGANIZATION BUYER BEHAVIOUR
CONSUMER AND ORGANIZATION BUYER BEHAVIOURCONSUMER AND ORGANIZATION BUYER BEHAVIOUR
CONSUMER AND ORGANIZATION BUYER BEHAVIOUR
 
SEGMENTATION, TARGETING AND POSITIONING
SEGMENTATION, TARGETING AND POSITIONINGSEGMENTATION, TARGETING AND POSITIONING
SEGMENTATION, TARGETING AND POSITIONING
 
MARKETING RESEARCH AND MIS
MARKETING RESEARCH AND MISMARKETING RESEARCH AND MIS
MARKETING RESEARCH AND MIS
 
ANALYSING MARKETING ENVIRONMENT
ANALYSING MARKETING ENVIRONMENTANALYSING MARKETING ENVIRONMENT
ANALYSING MARKETING ENVIRONMENT
 
INTRODUCTION TO MARKETING
INTRODUCTION TO MARKETINGINTRODUCTION TO MARKETING
INTRODUCTION TO MARKETING
 
Basics in HR Management
Basics in HR ManagementBasics in HR Management
Basics in HR Management
 
Challenge Your Dreams..
Challenge Your Dreams..Challenge Your Dreams..
Challenge Your Dreams..
 

Recently uploaded

Exploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisExploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisCIToolkit
 
The Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsThe Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsCIToolkit
 
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentFrom Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentCIToolkit
 
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONHOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONsivani14565220
 
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBusiness of Software Conference
 
Adapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingAdapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingCIToolkit
 
Operations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfOperations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfcoolsnoopy1
 
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsDigital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsHannah Smith
 
The Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsThe Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsCIToolkit
 
Characteristics of professional in professional ethics
Characteristics of professional in professional ethicsCharacteristics of professional in professional ethics
Characteristics of professional in professional ethicsmourale176
 
How Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesHow Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesMassimo Canducci
 
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...dsnow9802
 
Leveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementLeveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementCIToolkit
 
The Final Activity in Project Management
The Final Activity in Project ManagementThe Final Activity in Project Management
The Final Activity in Project ManagementCIToolkit
 
Overview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentationOverview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentationPMIUKChapter
 
Flowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of FlowchartsFlowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of FlowchartsCIToolkit
 
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational DesignManagement 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational Designshakkardaddy
 
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Nagarjuna Reddy Aturi
 
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsMind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsCIToolkit
 

Recently uploaded (19)

Exploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisExploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram Analysis
 
The Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsThe Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data Insights
 
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentFrom Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
 
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONHOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
 
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
 
Adapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingAdapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-Making
 
Operations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfOperations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdf
 
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsDigital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
 
The Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsThe Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data Sets
 
Characteristics of professional in professional ethics
Characteristics of professional in professional ethicsCharacteristics of professional in professional ethics
Characteristics of professional in professional ethics
 
How Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesHow Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human Resources
 
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
 
Leveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementLeveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous Improvement
 
The Final Activity in Project Management
The Final Activity in Project ManagementThe Final Activity in Project Management
The Final Activity in Project Management
 
Overview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentationOverview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentation
 
Flowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of FlowchartsFlowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of Flowcharts
 
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational DesignManagement 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
 
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
 
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsMind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
 

Introduction to management

  • 1. Professional Certificate in Human Resources Management Introduction to Management Mahesh Weeratunge Certified Professional Marketer MBA (UK), CPM(APMF), MAPMF, PG. Dip(M) SL, Dip M(SL), MSLIM Snr. Lecturer, Examiner, Corporate Trainer and Practitioner
  • 2. The nature of management is to motivate and coordinate others to cope with divers and far reaching challenges… New Era of Management – Richard L Daft Mahesh Weeratunge 2 Nature of Management
  • 3. Management consists in guiding human and physical resources in to dynamic, hard-hitting organization unit that attains its objectives to the satisfaction of those served and with a high degree of morale and sense of attainment on the part of those rendering the service. —Lawrence A. Appley Mahesh Weeratunge 3 Definitions of Management
  • 4. Management is the coordination of all resources through the process of planning, organizing, directing and controlling in order to attain stated objectives. —Henry L. Sisk. Mahesh Weeratunge 4 Definitions of Management
  • 5. Management is principally the task of planning, coordinating, motivating and controlling the efforts of others towards a specific objective. —James L. Lundy Mahesh Weeratunge 5 Definitions of Management
  • 6. Management is the art and science of organising and directing human efforts applied to control the forces and utilize the materials of nature for the benefit of man. —American Society of Mechanical Engineers Mahesh Weeratunge 6 Definitions of Management
  • 7. Management is guiding human and physical resources into dynamic organizational units which attain their objectives to the satisfaction of those served and with a high degree of morals and sense of attainment on the part of those rendering service - American Management Association Mahesh Weeratunge 7 Definitions of Management
  • 8. Management is a multipurpose organ that manage a business and manages managers and manage workers and work - Peter Drucker Mahesh Weeratunge 8 Definitions of Management
  • 9.  The Four Management Functions ◦ Planning – defines as where organization wants to be in future and how to get there ◦ Organizing – Assigning and grouping task, delegating authority, allocating resources ◦ Leading – creating shared culture and values, communicating goals for people to perform ◦ Controlling – monitoring employee activities, determining the right tract to achieve objectives. Mahesh Weeratunge 9 What do managers DO?
  • 11.  Organization is a social entity that is goal directed and deliberately structured. ◦ Social entity means being made up of two or more people. ◦ Goal Directed means design to achieve some outcome. ◦ Deliberately structured means that tasks are divided and responsibility for their performance is assigned to organization members Mahesh Weeratunge 11 An Organization
  • 12.  What Does Matter for Organization’s Performance. ◦ Effectiveness of the approach ◦ Efficiency of work  How does it measure ◦ KPI set in the organization  What is KPI? ◦ Key Performance Indicators Mahesh Weeratunge 12 An Organization
  • 13. Manager need Management Skills in achieving KPIs Mahesh Weeratunge 13 What does manager need to achieve KPI
  • 14.  Conceptual Skills ◦ Think Strategically to take the broad, long term view and to identify, evaluate and solve complex problems.  Human Skills ◦ Working with people, motivating people, leading people etc.  Technical Skills ◦ Proficiency in performing a specific task. Mahesh Weeratunge 14 Management Skills
  • 15.  Ineffective communication skills and practice  Poor work relationships/interpersonal skills  Person – job mismatch  Failure to clarify direction or performance expectation  Failure to adapt and break old habits  Breakdown of delegation and empowerment  Lack of personnel integrity and trustworthiness  Inability to develop corporation and teamwork  Inability to lead and motivate others  Poor planning practices/reactionary behavior Mahesh Weeratunge 15 Why Managers Fail?
  • 17. From Individual Identity To Manager Identity Specialist, Performs specific task Generalist, coordinates divers tasks Gets things done through own effort Get things done through others An individual actor A network builder Works relatively independently Works in highly independent manner Mahesh Weeratunge 17 Individual Performer to Manager
  • 18.  The roles are divided in to three conceptual categories. ◦ Informational – managing by information ◦ Interpersonal – managing through people ◦ Decisional – managing through action Mahesh Weeratunge 18 Manager Roles
  • 19. How the manager’s job is changing?  Changing technology (digitization).  Increased security threats.  Increased emphasis on ethics.  Increased competitiveness.