This assessment will provide an implementation analysis of current practices and the effective use of the JD Edwards EnterpriseOne software solution. The Mitchell & Associates investigation focuses on both the effective use of technology, and whether the technology employed is meeting the current and/or future needs of the organization. Several process areas are targeted depending on which JD Edwards EnterpriseOne modules are in use. Technical implementation issues are also addressed. System software configuration, software limitations, user access, and training issues are used to develop an action plan to close the gap between the current situation and original objectives.

1. D
S Y S T E M A S S E S S M E N T S
M
A
A
Mitchell
A s s o c i a t e s &
INTERNATIONAL
INTEGRATION
S P E C I A L I S T S
JD EDWARDS
S O L U T I O N S
Headquarters
Mitchell & Associates, Inc.
200 Centennial Ave
Suite 200
Piscataway, NJ 08854 USA
Telephone
1.732.699.0020
Fax:
1.732.699.0021
Web
www.maa-imcs.com
Email
info@maa-imcs.com
Purpose
This assessment will provide an implementation analysis of current
practices and the effective use of the JD Edwards Software Solution. The
investigation focuses on both the effective use of technology, and whether
the technology employed is meeting the current and/or future needs of the
organization. Several process areas are targeted depending on which JD
Edwards modules are in use. Technical implementation issues are also
addressed. System software configuration, software limitations, user
access, and training issues are used to develop an action plan to close the
gap between the current situation and original objectives.
Duration
The typical high level System Assessment can be completed during a four-
week period. Three weeks are required at the client site by a senior
professional. A detailed system assessment typically takes twice as long.
Methodology
Staff Interviews
• Senior Management. Identify important savings that were originally
intended from the implementation and their overall feelings on the actual
success of the project. In addition, senior management can give an
indication of some of the problem areas.
• Supervisors. Supervisory personnel in all the various disciplines—
maintenance, inventory, purchasing, accounts payables, etc.—are
interviewed. Here the problems that really affect getting the job done will
surface and an idea of additional functionality that may be required can
be identified.
• Project Team Members. Review system configuration with project team
members to understand the decisions made during the implementation
and the reasons behind them. Revisit any configuration decisions made
based on time or budget constraints.
Aim for success,
not perfection.
We are born to
succeed, not fail.
- Dr. David A. Burns
TUNING YOUR JD EDWARDS SOLUTION FOR OPTIMUM
PERFORMANCE AND LONG-TERM SUCCESS

2. S Y S T E M A S S E S S M E N T S
M
A
A
Aim for success,
not perfection.
We are born to
succeed, not fail.
- Dr. David A. Burns
Headquarters
Mitchell & Associates, Inc.
200 Centennial Ave
Suite 200
Piscataway, NJ 08854 USA
Telephone
1.732.699.0020
Fax:
1.732.699.0021
Web
www.maa-imcs.com
Email
info@maa-imcs.com
JD EDWARDS
S O L U T I O N S
• End Users. System acceptance, ease of use, level of training, and
extent of use of the system can be identified among other issues. (Note
that these interviews are usually the most informative and help identify
the real problems.)
Resource Loading Study
• Perform a high-level resource loading study to determine actual
resource availability as it compares to actual workload.
Information Management and Use Review
• IS Support/System Administration—system security, response time,
level of training, type of support problems, software deficiencies (bugs).
• System Configuration—this is a critical area of the post implementation
assessment as it gives an early indication of how well the system is
tailored to match the client’s business needs.
• Hardware Design—a review of the existing hardware architecture and
actual hardware on site can help resolve some of the frustrations
usually experienced by personnel. Review can reveal a lack of printers,
printing problems, or slow response, for example.
• Data Quality—a review of the integrity of the actual data in the
database will give an indication of any problems with the collection and
data entry process.
• Data Use—a review of the way in which data is used to identify
problems with operations and how decisions are made to prevent
recurrence or to improve the various processes.
Deliverables
Feedback and Action Planning
Results Documentation and Feedback—based on the above evaluation; a
detailed report on findings, conclusions, and recommendations is
prepared.
Identify current gap or potential based on findings and original objectives.
Mitchell & Associates experience with best practices and JD Edwards is
used to suggest the performance gap.
Validate the report findings and recommendations with all personnel to
ensure that all documentation is both factual and realistic.
Present the report to management and key personnel and seek agreement
on the analysis.
Develop an action plan based upon approved recommendations and
establish a schedule for implementation.
INTERNATIONAL
INTERGRATION
S P E C I A L I S T