Tamara Karlova: Trust-oriented project management (UA) Ukraine Online PMDay 2022 Autumn Website - https://pmday.org/online Youtube - https://www.youtube.com/startuplviv FB - https://www.facebook.com/pmdayconference

1. Trust-orientedproject
management
TamaraKarlova
lasoft.org

2. Organisation trust upgrade
lasoft.org

3. TOP-5 growth points
lasoft.org

4. 5. Performers boost
4. Partner you can trust
3. Communication is a king
2. Go to international recruitment
1. Business to people like people
to people
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5. Growth point #1
Business to people like
people to people
lasoft.org

6. Reorganizes processes from HR
to project
Realizing that people are our top priority
(both team members and stakeholders)
lasoft.org

7. Preservation of the team spirit of each
individual team
Going offline is a celebration
People learn to support each other
More flexibility in our work
lasoft.org

8. Control of working hours of employees
Changing communication skills in a new
environment
Reduction of people
The risk of missing anyone from the team
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9. Growthpoint#2
Gotointernational
recruitment
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10. HiringpeopleoutsideofUkraine,learning
theirbehaviorandculture,peculiarities
ofcooperationwiththem
Theneedtoadapttothetimezonesofnotonlyclients,
butalsoteammemberslocatedinotherlocations
Searchandcooperationwithcandidates
fromabroad
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11. Recruiting has become more diversified
due to candidates from different countries
Clients were encouraged to have an employee
in their time zone, sometimes because of the
time difference it seemed that work on the
project was performed 24 hours a day.
lasoft.org

12. Support the natural growth of
the company (both quantitatively
and qualitatively)
lasoft.org

13. Growthpoint#3
Communication
isaking
lasoft.org

14. Regular (practically daily) meetings with the company's management
There has been more planned communication (syncs, 1x1s, etc.) due
to online work and the impossibility of small communication and
small talk during breaks in the office - and accordingly, greater
flexibility in planning meetings
Online study
Creating different motivational points for the team,
search for common interests
Staying in touch and active communication with
team members have become a major necessity
lasoft.org

15. The effectiveness of communication has increased
Regular 1x1 allowed to determine the condition of a person,
whether he/she needs support (psychological or material),
and the Business Continuity Plan brought a significant
amount of predictability
Self-organized teams, supported
by the customers and the company
lasoft.org

16. In conditions of remote work, a culture of trust
to the employee is implemented
To support our people and notice "red" signals in time
Made it possible to maintain the productivity of the team
and even deliver the planned functionality on time
Team members have become more independent,
they do not need to be monitored
lasoft.org

17. Growthpoint#4
Partneryou
cantrust
lasoft.org

18. Close relations with clients
Transition from "client-customer"
to "client-partner" relationship
lasoft.org

19. The client trusts the delivery of the
process more and does not try to
control every step
The clients did not refuse
to continue cooperation
lasoft.org

20. We kept the trust of clients
Some clients have recommended
us to others (+NPC)
Increasing the portfolio of projects
Keep existing clients and expand
the portfolio with new clients
lasoft.org

21. Growth point #5
Performers boost
lasoft.org

22. Virtual community for communication
and culture sharing in the company by
using Workplace (chats, calls, official
and unofficial announcements)
Knowledge Library (in the Workplace)
Various tools for online meetings
lasoft.org

23. Effectiveness of processes
Increase of performance
Remote work is more interesting
to a part of candidates
lasoft.org

24. Support each other
Public online speaking
as a part of life
Continuous study
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25. Results of implementation
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26. +22
new employees
after 24.02.22
+5
new contracts
0
fires
0
termination
of contracts
lasoft.org

27. lasoft.org
Дякуємо за перегляд!
address
7, Muchna St., Lviv, Ukraine
Franklina Delano Roosevelta st., 8,
90-57 Lodz, Poland
mail
info@lasoft.org
website
lasoft.org
phone
+38 096 392 21 48
+48 730 715 590
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Thank you!
Let us know if you need some more information
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