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                                the story of a story

Loukas Petrounias
Executive Director, Solid Communications
Visiting Speaker@Panteion University




                          Εργαστήριο Διαφήµισης και Δηµοσίων Σχέσεων
                           Τµήµα Επικοινωνίας Μέσων και Πολιτισµού
                                     Πάντειο Πανεπιστήµιο
23 ΙΟΥΝΙΟΥ ’73
ΠΑΝΤΕΙΟ 1991
ΔΗΜΟΣΙΟΓΡΑΦΟΣ 1994 - 1997
SPOT JWT 1998 - 2004
SOLID 2004 -



@loukastwits

http://www.facebook.com/
loukas.petrounias

http://gr.linkedin.com/in/
loukaspetrouniascv
1story
• Μια άναρχη προσπάθεια απόδοσης της
   δηµιουργίας µιας διαφηµιστικής ιδέας

• Μέσα από 11 εικόνες που θα
   δηµιουργήσουµε µαζί, θα
   προσπαθήσουµε να οδηγήσουµε µια ιδέα
   στο όνειρό της : να ακουστεί!

• Το αποτέλεσµα θα κρίνει την επιτυχία της

• Δεν θα πληρωθείτε

• Ότι ακούσετε από εµένα είναι σαφέστατα
   υποκειµενικό

• Δουλειά µου θα είναι να σας ακούω
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                    Τα εργαλεία µας
ti einai diafimisi?
τί είναι διαφήµιση;
#o_gamos_tou_koutrouli
1900 - 1940
Killers vs Poets
The reason why

The writer of an unsigned 1902 editorial in Printers' Ink spoke for
the majority, noting: "More attractive than fine pictures, more
potent than fine language, are the Why and Wherefore of the
goods-the Reasons.“
“Killers” and “Poets”

Hard-sell advocates frequently criticized "poets" for desiring
personal recognition for their creativity.
Conversely, soft-sell advocates often criticized "killers" for their lack
of creativity.
A period of “experimental”
               discovery
1905: the University of Pennsylvania offered a course in "The
Marketing of Products"

1908: Harvard Business School opens

1908: Northwestern University opens its School of Commerce, which
will later become the Kellogg School of Management, home to
influential marketing professor Philip Kotler
1950’s

“After World War II
society had to settle
back for a moment
before it picked up
the 20th century.” 
Stella Blum
Marketing for the
   masses…
The birthday of the bathroom
              break.
July 1, 1941, the first day the Federal Communications Commission
allowed TV stations to switch from experimental to commercial
broadcasts. NBC New York affiliate WNBT becomes the first of 22
FCC licensees to air sponsored programming.
Marketing “theories”

More of the consumer viewpoint and of economic analysis
were introduced .

The concept of marketing was being reformulated .
The birth of USP

The president of N.W. Ayer and Son observed in 1941 that
advertising "cannot create a single point of superiority in a product
or add a single virtue to its manufacturer. What advertising can do is
to speed up the process of getting a good product well and
favorably known."
Rise of MadMan

Leo Burnett’s strategic thought:

Reason-why advertising > symbols

Identify those symbols, those visual
archetypes, that would leave
consumers with a "brand picture
engraved on their consciousness."
Ultimate question continues…

In the 1950s, a slim majority continued to argue that advertising's
role was to sell products directly, with remarks similar to those of
hard-sell advocates from forty years earlier.
Hierarchy of needs
Maslow's Hierarchy of Needs model was developed between
1943-1954 , and first widely published in Motivation and
Personality in 1954 . At this time the Hierarchy of Needs model
comprised five needs. Maslow's most popular book is Toward a
Psychology of Being (1968), in which more layers were added.
60’s
“Don't trust
anybody
over thirty!”
Jack
Weinberg
Question of “ethics”
Rise of cynicism


“What is the difference between unethical and ethical advertising?
Unethical advertising uses falsehoods to deceive the public; ethical
advertising uses truth to deceive the public. ” Vilhjalmur
Stefansson”
First trial

In 1968, a creative team at BBDO, New York, slips some marbles
into a bowl of Campbell's vegetable soup to keep the vegetables
from sinking to the bottom. This seemingly innocent effort sparks a
Federal Trade Commission probe and becomes the basis for the
FTC's efforts to eliminate false ads with a practice that allows it to
demand "corrective advertising" from an advertiser that has made a
false claim.
McDonald’s TV spot 60’s
70’s
“The battle is in the consumers
              mind”
A new approach: Positioning

Beginning in 1969 two young marketing guys, Jack Trout and Al
Ries , wrote, spoke and disseminated to the advertising and PR
world about a new concept in communications called positioning .
Brand image?

Lee Clow, in 1971: "Why isn't the persona of the brand considered a
real difference? Is it because it's too esoteric?"
80’s


 "You'll never look at music the
 same way again" MTV
The search for “cool”
Emotion is the king!


Edward de Bono (1985)
"Emotions are an essential part of our thinking ability and not just
 something extra that mucks up our thinking"
Invention of ROI

"I know that half of my advertising budget is wasted, but I'm not
sure which half.“
                John Wanamaker
Emergence of relationship
      marketing

      CRM
      Customer value
      Brand loyalty
      Long term brand investment
Consumer radar

Introduction of “guerilla” marketing methods.
90’s
Brand is the king

1993 The Brand Asset Valuator of advertising agency Young &
Rubicam measures Brand Value by applying four broad factors .
Need for integration

Mark Tungate, the Paris-based author of Fashion Brands: Branding
Style From Armani to Zara.
   "Advertisers today can be more subtle because they are safe in
the knowledge that a single image does not have to stand alone.
The Web site and the store are equally parts of the brand
experience. "
Long live consumerism

“It is our job to make women unhappy with what they have. ”
B. Earl Puckett, 1992
The new buzz!

Introduction of “viral” marketing
2000’s
And the era of “dialogue”…
80% of CEO’s believe of believe their brand provides a
superior customer experience

8% of their customers agree

(Bain & Company)
It’s a pull, not a push
mechanism
“Agencies are struggling and it has nothing
to do with the the economic crisis, They
are struggling to reinvent themselves
because in order to survive in the digital
world, they are going to have to reverse
everything they know. Push is now pull,
monologue is now dialogue and image is
now all about authenticity. Plus,
consumers now act as brands’ moral
compass and they increasingly co-author
the stories brands’ tell.”

                       Cannes Lions 2010
“Consumers are much more interested in
their own lives than they are in brands. And
they are much more interested in brand
than they are in the advertising of the
brands. The way to take advantage of that
was not through the traditional areas where
creatives sought ideas; focusing on a
product or the corporate image of the client.
Instead, look at “how brands fit into
consumers’ lives.”

Malcom Hunter,
chief strategy officer for Aegis Media
The average engagement between consumer and brand
     across segments, channels and categories is
                   6.5 seconds
                               DRAFTFCB, Cannes Lions 2010
References

• Tuğçe Esener http://www.linkedin.com/in/tugceesener -
   Slideshare presentation

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Communication Strategy - Advertising prologue (1)

  • 1. 1story.tumblr.com the story of a story Loukas Petrounias Executive Director, Solid Communications Visiting Speaker@Panteion University Εργαστήριο Διαφήµισης και Δηµοσίων Σχέσεων Τµήµα Επικοινωνίας Μέσων και Πολιτισµού Πάντειο Πανεπιστήµιο
  • 2. 23 ΙΟΥΝΙΟΥ ’73 ΠΑΝΤΕΙΟ 1991 ΔΗΜΟΣΙΟΓΡΑΦΟΣ 1994 - 1997 SPOT JWT 1998 - 2004 SOLID 2004 - @loukastwits http://www.facebook.com/ loukas.petrounias http://gr.linkedin.com/in/ loukaspetrouniascv
  • 3. 1story • Μια άναρχη προσπάθεια απόδοσης της δηµιουργίας µιας διαφηµιστικής ιδέας • Μέσα από 11 εικόνες που θα δηµιουργήσουµε µαζί, θα προσπαθήσουµε να οδηγήσουµε µια ιδέα στο όνειρό της : να ακουστεί! • Το αποτέλεσµα θα κρίνει την επιτυχία της • Δεν θα πληρωθείτε • Ότι ακούσετε από εµένα είναι σαφέστατα υποκειµενικό • Δουλειά µου θα είναι να σας ακούω
  • 4. 1story1story@gmail.com 1story.tumblr.com dropbox.com Τα εργαλεία µας
  • 5.
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  • 7. ti einai diafimisi? τί είναι διαφήµιση;
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  • 15. The reason why The writer of an unsigned 1902 editorial in Printers' Ink spoke for the majority, noting: "More attractive than fine pictures, more potent than fine language, are the Why and Wherefore of the goods-the Reasons.“
  • 16. “Killers” and “Poets” Hard-sell advocates frequently criticized "poets" for desiring personal recognition for their creativity. Conversely, soft-sell advocates often criticized "killers" for their lack of creativity.
  • 17. A period of “experimental” discovery 1905: the University of Pennsylvania offered a course in "The Marketing of Products" 1908: Harvard Business School opens 1908: Northwestern University opens its School of Commerce, which will later become the Kellogg School of Management, home to influential marketing professor Philip Kotler
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  • 29. 1950’s “After World War II society had to settle back for a moment before it picked up the 20th century.”  Stella Blum
  • 30. Marketing for the masses…
  • 31. The birthday of the bathroom break. July 1, 1941, the first day the Federal Communications Commission allowed TV stations to switch from experimental to commercial broadcasts. NBC New York affiliate WNBT becomes the first of 22 FCC licensees to air sponsored programming.
  • 32.
  • 33. Marketing “theories” More of the consumer viewpoint and of economic analysis were introduced . The concept of marketing was being reformulated .
  • 34. The birth of USP The president of N.W. Ayer and Son observed in 1941 that advertising "cannot create a single point of superiority in a product or add a single virtue to its manufacturer. What advertising can do is to speed up the process of getting a good product well and favorably known."
  • 35. Rise of MadMan Leo Burnett’s strategic thought: Reason-why advertising > symbols Identify those symbols, those visual archetypes, that would leave consumers with a "brand picture engraved on their consciousness."
  • 36. Ultimate question continues… In the 1950s, a slim majority continued to argue that advertising's role was to sell products directly, with remarks similar to those of hard-sell advocates from forty years earlier.
  • 37. Hierarchy of needs Maslow's Hierarchy of Needs model was developed between 1943-1954 , and first widely published in Motivation and Personality in 1954 . At this time the Hierarchy of Needs model comprised five needs. Maslow's most popular book is Toward a Psychology of Being (1968), in which more layers were added.
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  • 51. Rise of cynicism “What is the difference between unethical and ethical advertising? Unethical advertising uses falsehoods to deceive the public; ethical advertising uses truth to deceive the public. ” Vilhjalmur Stefansson”
  • 52. First trial In 1968, a creative team at BBDO, New York, slips some marbles into a bowl of Campbell's vegetable soup to keep the vegetables from sinking to the bottom. This seemingly innocent effort sparks a Federal Trade Commission probe and becomes the basis for the FTC's efforts to eliminate false ads with a practice that allows it to demand "corrective advertising" from an advertiser that has made a false claim.
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  • 66. “The battle is in the consumers mind”
  • 67. A new approach: Positioning Beginning in 1969 two young marketing guys, Jack Trout and Al Ries , wrote, spoke and disseminated to the advertising and PR world about a new concept in communications called positioning .
  • 68. Brand image? Lee Clow, in 1971: "Why isn't the persona of the brand considered a real difference? Is it because it's too esoteric?"
  • 69.
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  • 76. 80’s "You'll never look at music the same way again" MTV
  • 77. The search for “cool”
  • 78. Emotion is the king! Edward de Bono (1985) "Emotions are an essential part of our thinking ability and not just something extra that mucks up our thinking"
  • 79. Invention of ROI "I know that half of my advertising budget is wasted, but I'm not sure which half.“ John Wanamaker
  • 80. Emergence of relationship marketing CRM Customer value Brand loyalty Long term brand investment
  • 81. Consumer radar Introduction of “guerilla” marketing methods.
  • 83. Brand is the king 1993 The Brand Asset Valuator of advertising agency Young & Rubicam measures Brand Value by applying four broad factors .
  • 84. Need for integration Mark Tungate, the Paris-based author of Fashion Brands: Branding Style From Armani to Zara. "Advertisers today can be more subtle because they are safe in the knowledge that a single image does not have to stand alone. The Web site and the store are equally parts of the brand experience. "
  • 85. Long live consumerism “It is our job to make women unhappy with what they have. ” B. Earl Puckett, 1992
  • 86. The new buzz! Introduction of “viral” marketing
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  • 100. And the era of “dialogue”…
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  • 103. 80% of CEO’s believe of believe their brand provides a superior customer experience 8% of their customers agree (Bain & Company)
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  • 107. It’s a pull, not a push mechanism
  • 108. “Agencies are struggling and it has nothing to do with the the economic crisis, They are struggling to reinvent themselves because in order to survive in the digital world, they are going to have to reverse everything they know. Push is now pull, monologue is now dialogue and image is now all about authenticity. Plus, consumers now act as brands’ moral compass and they increasingly co-author the stories brands’ tell.” Cannes Lions 2010
  • 109. “Consumers are much more interested in their own lives than they are in brands. And they are much more interested in brand than they are in the advertising of the brands. The way to take advantage of that was not through the traditional areas where creatives sought ideas; focusing on a product or the corporate image of the client. Instead, look at “how brands fit into consumers’ lives.” Malcom Hunter, chief strategy officer for Aegis Media
  • 110. The average engagement between consumer and brand across segments, channels and categories is 6.5 seconds DRAFTFCB, Cannes Lions 2010
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  • 114. References • Tuğçe Esener http://www.linkedin.com/in/tugceesener - Slideshare presentation

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