2. What is Motivation?
Motivation
Individual forces that account for the direction,
level, and persistence of a person’s effort
expended at work.
• Direction - an individual’s choice when presented with
a number of possible alternatives.
• Level - the amount of effort a person puts forth.
• Persistence - the length of time a person sticks with a
given action.
3. Two types of motivation theories
– Content theories
• Focus on individual needs – that is, physiological or
psychological deficiencies that we feel a compulsion to
reduce or eliminate.
– Process theories
• Focus on the thoughts, or cognitive processes, that take
place within the minds of people and that influence their
behavior.
THEORIES OF MOTIVATION
4. THEORIES OF MOTIVATION
CONTENT THEORIES
– Abraham Maslow's Hierarchy of Needs Theory
– Douglas McGregor’s Theory X and Theory Y
– ERG Theory
– Frederick Herzberg’s Two- Factor Theory
5. PROCESS THEORIES
– Victor H Vroom Expectancy Theory
– Equity Theory
– Cognitive Evaluation Theory
– Self- Efficacy Theory
– Reinforcement Theory
7. NEED HOME JOB
SELF- ACTULISATION
Education, Religion, Hobbies,
Personal growth
Training, Advancement, Growth,
Creativity
ESTEEM
Approval of family, Friends,
Community
Recognition, High status,
Responsibilities
BELONGINGNESS Family, Friends, Clubs
Teams, Departments, Coworkers,
Clients, Supervisors, Subordinates
SAFETY
Freedom from war, poison,
violence
Work safety, job security, Health
insurance
PHYSIOLOGICAL Food, Water, Sex Heat, Air, Basic salary
9. Theory X
In this theory, management assumes employees
are inherently lazy and will avoid work if they can
and that they inherently dislike work
Theory Y
In this theory, management assumes employees
may be ambitious and self-motivated and
exercise self-control.
13. Clayton Paul Alderfer further
developed Maslow's hierarchy of needs by
categorizing the hierarchy into his ERG theory
(Existence, Relatedness and Growth).
a) Existence group: concerned with providing the basic
material existence requirements of humans.
b)Relatedness : the desire people have for maintaining
important interpersonal relationships
c) growth needs: an intrinsic desire for personal
development. These include the intrinsic component
from Maslow's esteem category and the
characteristics included under self-actualization.
14. PROCESS THEORIES
– Equity Theory
– Cognitive Evaluation Theory
– Victor H Vroom Expectancy Theory
– Self- Efficacy Theory
– Reinforcement Theory
18. Cognitive Evaluation Theory is designed to
explain the effects of external consequences on
internal motivation.
CET uses three propositions to explain how
consequences affect internal motivation:
a) External events set will impact intrinsic
motivation for optimally challenging activities
to the extent that they influence perceived
competence.
22. 4) Self- Efficacy Theory
(social cognitive or social learning theory)
Self-efficacy is the extent or strength of one's belief in
one's own ability to complete tasks and reach goals.
Self-efficacy affects every area of human behaviour. By
determining the beliefs a person holds regarding his or
her power to affect situations, it strongly influences both
the power a person actually has to face challenges
competently and the choices a person is most likely to
make.
informational aspect facilitates an internal perceived locus of causality and perceived competence, thus positively influencing intrinsic motivation.
controlling aspect facilitates an external perceived locus of causality (a person’s perception of the cause of success or failure), thus negatively influencing intrinsic motivation and increasing extrinsic compliance or defiance.
amotivating aspect facilitates perceived incompetence, and undermining intrinsic motivation while promoting disinterest in the task.