Management Theories: Human relations and behavioral science

1. Management Theories-
Human relations and Behavioral science
Presented by
Abdelrahman Alkilani

2. Objectives
By the end of this presentation, you’ll be able to:
Define the human relations theory
Know the origin of human relations theory
Define the behavioral science
Differentiate between the Human relations theory
and the Behavioral science.

3. Human Relations
Began in 1940s
Attention focused on the effect individuals have on
the success or failure of an organization
The chief concerns are individuals, group process,
interpersonal relations, leadership, and
communication.
Mayo, Lewin, and Moreno were the leaders for the
human relations era.

4. Human Relations
The Hawthorne Studies
 by Elton Mayo and others (1924-1932).
Studied the effect of physical conditions on productivity.
But they couldn’t find any relation in between.
They found that other people’s behavior improves when
you give them some kind of extra attention.

5. Human Relations
Conclusion of the Hawthorne Studies
Other people’s behavior improves when you give them
some kind of extra attention.
The employee should be viewed as a whole person not
only as producing unit.
The informal groupings of workers must not be
neglected. As they provide employees with the support
needed to increase output.

6. Behavioral Science
1950s
Much scientific, classic, and human relations
management theory had been accepted without
scientific validation.
Behavioral science emphasizes the use the scientific
procedures to study the psychological, sociological,
and anthropological aspects of human behavior in
organization.

7. Behavioral Science
Stress the importance of maintaining a positive
attitude toward people, training mangers, fitting
supervisory actions to the situations, meeting
employees’ needs, and promoting employees’ sense
of achievement.
Advocate situational approach

8. Behavioral Science
Example:
If an employee took too long to complete daily reports, the
behavioral management approach to this problem would
be to :
1. Remove any distractions that interfere with the report
writing.
2. set reasonable goals for gradually reducing the time it
takes to write a report.
3. Reinforce improvement by giving rewards

9. Summary
Human relations and behavioral science theories deal
with the human factor.
Human relations concern on how people relate and
interact within a group.
Behavioral Science Management is a further
refinement of human relations approach.
 It focuses on the individual behavior of employees.

10. References
Ruth M. Tappen, (Fourth edition). Nursing Leadership
and Management concepts and Practice.
Ann mariner Tommy. (Eighth edition). Nursing
Management and leadership.

11. Thanks