1. Kurt Lewin's model of organizational change describes change as a three-stage process of unfreezing, moving to a new level of behavior, and refreezing the new behavior. 2. The Burke-Litwin model distinguishes between transactional/first-order changes that modify some organizational features while maintaining the fundamental nature, and transformational/second-order changes that fundamentally alter the organization. 3. The model also separates organizational climate, which is easier to change through employee reactions, from deeper organizational culture, and distinguishes transactional leadership that guides toward goals from transformational leadership needed for profound second-order change.