1. Miss Katherine Ellwood
Address: 44 Ford Park Road, Plymouth PL4 6NU
Mobile:07454977722
Email: csrolypoly@googlemail.com
Profile: I am a mature, positive and hardworking individual, who always strives to achieve the
highest standard possible. I possess excellent communication skills and I have the ability and
experience to relate to a wide range of people. I enjoy learning new skills and work well under
pressure. I have customer service, warehousing, sales, retail experience.
Key Skills:
● Communication
● Teamwork
● Organisation
● Problem Solving
● Confidence
● Self-Motivated
Specialist Skills
 Experience of Ecommerce sites such as Magento
 Experience of Multi-channel stock management platforms such as Store feeder.
 Experience of Amazon, EBay, and Rakuten sales platforms.
 Good Knowledge of Excel, Word, PowerPoint etc.
Previous Experience:
● Sales Experience- Sales face to face and via telephone.
● Customer Service- Dealing with customers and various problems that customers may
have.
● Business Admin- Experience in Filing and general business administration as well as PA
work for a managing director.
● Bespoke order systems and card processing systems.
● Trade Experience- experience working on a trade counter and dealing with trade
customers.
● Warehouse experience- including picking and packing, order systems, unpacking of
products, logistical experience.
● PA to Managing Director- Experience in PA work for a managing director of a business.
Education:
● Plymouth City college and Efficient Lighting LTD, Business Admin and Customer Service
Apprenticeship Level 2- Aug 2013- Passed
● Public services Level 2 Diploma- Pass - 2012-2013
● Maths GCSE-D

2. ● Math functional Skills Level 2 - Pass
● English GCSE-C
● English Functional skills Level 2- Pass
● Level 2 ASDAN Active Citizenship- Pass
● Science Tec- Pass
Other qualifications:
● Duke of Edinburgh Bronze Award.
Personal: Date of birth: 01/11/1995
Marital Status: Single
Nationality: White British
Eligible to work in the UK: Yes
Driving Licence: Learning to drive. Provisional Licence
Interests:
● Walking
● Swimming
● Travelling
● Cooking
● Sports
Work experience:
Efficient Light- August 2013-Jan 16
Job roles- customer service, warehousing work, word processing, database, Amazon, online
business, emails, sales. PA to Director,
Shirley Valentines Taverna – June 2012- July 2013
Waitressing, Face to Face Contact with customers, Waiting Tables, Cleaning tables and
preparing for next customer.
Nutkins Pre School – unsure of dates- 1 week work experience through Tor Bridge High.
- Helping with the day to day activities of the nursery.
References:Available on Request.