1. Career Point Cares
CONSUMER BEHAVIOUR OF
TOOTHPASTE
Minor 2 Assignment
Marketing Management in Industry (SML413)
Submitted to Submitted by
Ms. Mobina Akhtar Kartik Maniktala (BBA, K12664)
(Assistant Professor) Bhuvnesh Malooka (B.Com, K13006)
Shivangi Rawlani (B.Com, K12625)
2. Career Point Cares
OBJECTIVES
To understand -
consumer
behavior
consumer
buying process
product
attributes that
influence the
consumer
buying behavior
3. Career Point Cares
INTRODUCTION
INDUSTRY PROFILE
Oral care huge
opportunities
Traditional
products,neem
Increasing
awareness
COMPANY PROFILE
Patanjali Ayurved Limited,
FMCG
Acharya
Balkrishna and Baba
Ramdev
Herbal products
Profit for charity,
444 products
DANT KANTI “Prakarti Ka Sach”
4. Career Point Cares
SWOT ANALYSIS
STRENG
TH
WEAKNE
SS
Competitors
Colgate,
Closeup
Variety,
Colgate
has 25
varietie
s
Color & taste
9. Career Point Cares
CONSUMER DECISION PROCESS
1 Problem
recognition
2
Information
search
3
Alternative
evaluation
4 Purchase
5 Post
Purchase
Behavior
Consumer
Decision
Process
10. Career Point Cares
CONSUMER FEEDBACK
• Positive- Have used the product
• Negative- Different thinking about ayurvedic products
• Neutral- Have not used product, toothpaste don’t matter and
ingredients are good
0%
10%
20%
30%
40%
50%
60%
Positive Negative Neutral
Percentage