Lookink for an internship in Business Administrative / Customer Service Assistant, Post room and Data Entry Clerk jobs

1. Karima Saunders
London N9
karimasaunders@hotmail.com
M: 07956 056 484
Personal Profile: An experienced Customer Service Assistant seeking a permanent position possibly for an
administrative or receptionist role within a customer service environment.
I can prove that I have the relevant experience to manage my time and productivity.
I understand of the need to see things through to achieve any targets and sustain good customer relations.
I learn new skills well and will happily attend any training courses if required.
Key Skills
Seven years of Customer Service/Administrative experience
Proficient in IT Microsoft Office Suite i.e.: Outlook, Microsoft word, PowerPoint and Excel and Internet
Explorer and excellent attention to detail
Excellent interpersonal skills, strong organizational, administrative and analytical skills
Excellent spelling, proofreading and computer skills
The ability to remain calm in pressurised situations
Good with customers with the ability to work as part of a team and good organisational ability and reliable.
Employment
Customer Service Assistant North London Hospice Muswell Hill Branch
Jul 2014- Present
•I was responsible for stock pricing, data input and share general admin duties
•Providing an excellent customer service in the shop
I need no notice period if offered a more permanent position
Project Administrative Assistant Autus (The Hao2.eu Foundation) Internet Based
April 2015- October 2015
Booking and Setting up meeting rooms using the electronic calendar co-ordinating internal invites
Monitoring emails, taking notes in meetings and creating templates for certificates for volunteers and tables
on Google docs, testing application process working alongside the managers when handling expenses and
recording list of names on Microsoft excel spreadsheets and projects typing documents and creating folders
for documents, collecting parcels from other locations
Customer Service Assistant Aramark (London 2012 Olympics) Stratford, London
Jul 12 - Sep 12
Providing an excellent level of customer service as first point of contact
Making the customers feel comfortable and escorting them to their table
Presenting menu to customers and answer their questions about the menu items
Making recommendation in terms of food and drinks if customer asks for it
Refilling items and making pizza, labelling hot and cold food, sorting Stock in order of items in fridge and
cleaning tables, floors and counters
Graphic Designer Hao2.eu Internet Based
Jul 11- Jun 12
Creating avatars, shape as well as teleporting avatars, images and doing L.E.A.P presentations

2. Admin Assistant Transportfor London Victoria,London
Aug10 - Nov 10 (Voluntary)
Providingagreatdeal of customerservice,whilstusingthe telephone
BookingandSettingupmeetingsusingthe electroniccalendar,co-ordinatinginternalandexternalinvites,scanning
documentsontothe computer,dataentryand archiving,
CheckingMayorsapplicationof casesonthe Website andrecordingeachcase onto a Microsoft spread sheet and
auditing and conducting site visits and assist in devising presentations in Microsoft Power-Point
Store Assistant JohnLewis OxfordStreet,London
April 10 - May 10 (Voluntary)
Working in women's Wear fitting rooms
Provided outstanding, face to face Customer service, dealing with customers enquiries
Checking stock and sorting clothes
Postal Clerk LehmanBrothers Canary Wharf,London
Dec 09 - Jan 10 (Temporary)
Checking and monitoring incoming post on the computer using Microsoft Excel
Dealing with customers telephone enquiries
Postal Clerk PitneyBowes(Citigroup) Canary Wharf,London
Oct 06 - May 09
Responsible for checking incoming and outgoing post
Sort out posts according to their correct department
Delivering post and packages to customers on each floor internally and externally
Admin Clerk North Middlesex University College Hospital Edmonton, London
Feb 04 - May 05 (Work experience)
• Responsible for filing and retrieving patient records
• Photocopying documents, faxing and data entry
• Arranging files into numerical & alphabetical order
Education and Training
2013- Seetec (Certificate of Achievement) Online Microsoft Access Module (ICT Training Course)
2013 - Seetec (LSC Leading learning skills) Health and safety Certificate, Retail (Training Course) Online Food
and Hygiene Certificate
2011- Microsoft Office (Work Exp. Programme, Certification)
2011 -Training for Life, London - FIT4Life’ Self Development / Employability and Fitness Programme
(Certificate)
Enfield College 2004 - 2005
NVQ in Office Administration
Lea Valley High School 1997 - 2003
6 GCSE’s, including English and Math
Interests
My interests include Performing Arts; (I was a member of a Performing Arts School), listening to music,
keeping updated with the social and local affairs and travel.
References are available on request