1. CURRICULUM VITAE
Mohamed Adel Abo El-Einin Mansour
9-Alaa Elden-st-Shopra Msr
Cairo – Egypt
Telephone: (+20) 38792634
Mobile: (+20) 01006232004 &01227766764
Seeking a challenging position which brings out my creativity & where I can utilize
my knowledge & further develop my skills & experiences
2008-2009 Al Gzera Institute El Moktam, cairo
Institute: Computer (Management Information Systems)
BA of Management Information System.
“Website for the Library of Alexandria”.( Internet site for the Library of Alexandria
Library shows landmarks and details inside sections, the site was carried out using
Dreamweaver and Front page ).
SAP User at Zeina Group
Create Sales Order
Create Purchase Requisition & Purchase Order
Technical Support & Network support at Zeina Group From
(3/2014 – Till Now)
Installing and configuring computer systems
Diagnosing and solving hardware/software faults
Logging customer/employee queries
Analyzing call logs to spot trends and underlying issues
Installing new software
Installing new hardware (servers, printers, computer work stations etc.)
Setting up user accounts, permissions and passwords
Overseeing security of all systems, especially the internet
Installing anti-virus protection
Fixing network faults
Technical support for people using the network
2. Training staff on new systems
Day to day admin and monitoring of network use
Planning future improvements
Suggesting IT solutions to business problems
Making sure all IT meets industry standards
Supervising helpdesk staff
Sales Support at Zeina Group from (11/2012 – 2/2014)
Processing new sales leads
Managing the correspondence between the sales team and their clients
Monitoring customer accounts
Providing data and reports to help the sales team
Keeping track of sales targets
Customer accounts at Nouval Group from (6/2009 – 10/2012 )
Working with spreadsheets, sales and purchase ledgers and journals.
Calculating and checking to make sure payments, amounts and records are
Sorting out incoming and outgoing daily post and answering any queries.
Managing petty cash transactions.
Controlling credit and chasing debt.
Reconciling finance accounts and direct debits.
Computer Maintenance at El wekala Import and export from (2002-2008
During the summer vacation and during the study)
Maintenance work of the computer software & hardware.
Compilation of the new machines.
Maintenance work on all types of CD.
Delegate Maintenance at Softpro (2001 -2002 During the summer vacation
Maintenance of working as a representative of the company.
Arabic: Native Language.
English: Good (Reading – Writing – Speaking).
Good knowledge of all access points And routers (Aruba , D-link , 3Com )
With a good knowledge of tuning companies and FortiGate
3. Microsoft office application (Word - Excel - power point )
Good knowledge in using the internet.
Good knowledge about PHOTOSHOP.
Operating Systems: Win xp , Win 7 , Win8.1 , Win Server , DOS
Maintenance (Hardware & Software )
Creative, adaptable and fast learner.
Able to work under pressure on own initiative.
Problem solving and result oriented.
Dedicated to work and able to maintain high quality standards.
Ability to manage resources effectively and deliver quality and professional
Date of birth: 17-11-1986.
Place of birth: Cairo - Egypt.
Marital status: Married.