Kareem Sayed Ibrahim is seeking a challenging position in a reputable multinational company where he can utilize his skills and experience. He has a bachelor's degree in English and work experience as a senior sales executive and sales executive at Land Mark stores and as a customer service representative at Carrefour. He has strong computer, communication, and customer service skills and is proficient in English, Arabic, and has taken an Italian course.

1. KARIM SAYED IBRAHIM
12, el bahnsawy-Oroba,Maryotya.Haram
Mobile: (+2) 0112-088-5588
E-mail: kareem.sayed87@hotmail.com
OBJECTIVES
Seeking for a challenging position in a multinational & reputable company
where my skills, knowledge and work experience can be well utilized and
provides a high quality work output for the company.
EDUCATION BACKGROUND
2004-2009 El Madina Acadamy Cairo, Egypt
 Bachelor degree in International language English department.
 The total grade is very good.
2001-2004
 General certificate of secondary education from Ahmed Lotfy school.
WORK EXPERIENCE
Jul 2015– Till Today Land Mark (Center point store) Senior Sales Executive
Job description and responsibilities:
 In charge of toys and nursery section.
 Selling toys and nursery products in the store to meet the sales target.
 Responsible for the team target and make sure the full adherence of the company
policy.
 Responsible for the team attendance, appearance and attitude.
 Responsible for putting the team schedule.
 Submit request from warehouse about the needed products.
 Daily check list for the floor.
 Responsible for the home delivery requests made by the customers.
 Submit monthly report to be sent to the store manager and area manager.
 To receive the needed products from the warehouse.
 Make market survey monthly to be sent to the area manager and inventory control.
 Responsible for the sales team evaluation and train the new hire.
 Handle the customer complaints and suggestions.

2. Feb 2014 – Jul 2015 Land Mark (Center point store) Sales Executive
Job description and responsibilities:
 Selling the section products to meet the sales target.
 Upselling the new products and new offers.
Jan 2011 – Jan 2014 Carrefour Customer Service Representative
Job description and responsibilities:
 Selling the store products.
 Responsible for receiving the open day cash.
 Handle any problem may face the customers.
 Responsible for refund money to the customers.
SKILLS
Computer Skills:
 Proficient user in Microsoft office applications (excel, word, and
PowerPoint) and internet skills.
Personal Qualities:
 Well Organized & fast learner.
 High ability to deal with foreign customers.
 Make good communication with other people.
 Make good presentation.
 Ability to travel in and out of Egypt.
 Listen carefully to others.
 Hard worker.
 Ability to work under extreme pressure.
 Punctual and respect deadlines.
 Reliable and loyal.
 Ambitious.
Language Skills:
 Native language Arabic
 Very Good command of both written and spoken English.
TRAINING AND COURSES
 Customer service course (In house training) in the current company.
 Training course in Oracle (ERP system) in house training.
 Coash body training (In house training)
 English course at AUC (Levels 5 and 6)
 Italian course at Russian Cultural Institute (Level 1).
PERSONAL DATA
Date of birth: April 10th, 1987.
Place of birth: El Giza.
Nationality: Egyptian.
Marital status: Married.
Military service: Finished
References Furnished Upon Request