Keynote - Randy Newell of IBM


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Randy Newell of IBM provided this in-depth look at the importance of developers, their work, and (by extension) ours in our society.

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Keynote - Randy Newell of IBM

  1. 1. Randy NewellIBM SoftwareTrusting the Future of Businessto Enterprise DevelopersIt’s Serious Business © 2012 IBM Corporation
  2. 2. IBM Software2 © 2012 IBM Corporation
  3. 3. IBM SoftwareFor over 100 years, IBM has transformed industries and advancedthe world’s most critical systems Pioneering the science Making the world The modern of information work better corporation The new tools of work The meaning of work The nature of work itself3 © 2012 IBM Corporation
  4. 4. IBM SoftwareThe world is changing and becoming more… INTERCONNECTED INSTRUMENTED INTELLIGENT The resulting explosion of information creates a need for a new kind of intelligence… …to help build a smarter planet4 © 2012 IBM Corporation
  5. 5. IBM SoftwareThere is an explosion of data and real-world events 2 Billion Internet users in 2011 1.3 Billion RFID tags in 2005 30 Billion RFID tags in 2010 4.6 Billon Mobile phones world wide Capital market Twitter process data volumes grew 7 terabytes 1,750% 2003-06 of data every day World Data Centre for Climate Facebook process 220 Terabytes of Web data 10 terabytes 9 Petabytes of additional data of data every day5 © 2012 IBM Corporation
  6. 6. IBM SoftwareA smarter approach is needed to overcome these challenges U.S. companies and retailers lose $40 billion annually due to inefficient supply chains In North America, up to 22 percent of total port volume is empty containers. The Port of Jersey has 100,000 empty containers sitting in storage – worth nearly $200 million $11.5B worth of produce is wasted in India because of outdated post-harvest infrastructure Congested roadways cost $78 billion annually in the form of 4.2 billion lost hours and 2.9 billion gallons of wasted gas6 © 2012 IBM Corporation
  7. 7. IBM Software More interconnected, more instrumented, more intelligent Software is the invisible thread enabling systems-of-systems Software and systems delivery has fiscal and societal impact7 © 2012 IBM Corporation
  8. 8. IBM SoftwareCreating desired fiscal and societal outcomes INTERCONNECTED Healthcare INSTRUMENTED INTELLIGENT8 © 2012 IBM Corporation
  9. 9. IBM SoftwareHealthcare delivery becoming mission-critical system-of-systemsKey objectives around efficiency, quality, innovation Primary Care Specialists Physician Electronic PersonalINTERCONNECTED Health Plans Health Record Health Record INTERCONNECTED INSTRUMENTED INSTRUMENTED Patient INTELLIGENT INTELLIGENTPharmacy / Surgery LabsEmployers Care Emergency Providers Department Medical Devices Imaging, Pumps, Robotics Remote Emergency Monitoring Services State & Central Programs Remote Telehealth Data Diagnosis Consultation9 © 2012 IBM Corporation
  10. 10. IBM SoftwareEmergency services system-of-systems1. Implanted medical device generates event that notifies cardiac center Enabled by:  Heart disease is the leading cause of death  200,000 lines of software code in the device  Last year, heart disease cost the U.S. more  Wireless transmissions (alarm signal, than stream from device) data $316 billion  Monitors and sensors (event duration,  With congestive heart failure cases, 30–50% thresholds) of patients are readmitted within 3 months  GPS for location of implanted device Patient Remote Cardiac Monitoring and Center Data Diagnosis10 © 2012 IBM Corporation
  11. 11. IBM SoftwareEmergency services system-of-systems2. Cardiac center notifies ambulance dispatch and on-call specialist Enabled by:  Patient whose heart has short-circuited  Wireless alarm to ambulance dispatch has six minutes to live analysis based on data – GPS location, initial patient from device, EHR  National standard is four-minute response  Handheld device of cardiac specialist time to 90% of all emergencies – Today’s handheld has more computing power than the first NASA space shuttle Electronic Health Record Ambulance Cardiac Dispatch Specialists Patient Remote Cardiac Monitoring and Center Data Diagnosis11 © 2012 IBM Corporation
  12. 12. IBM SoftwareEmergency services system-of-systems3. Ambulance dispatch prioritizes response based on patient criticality, location,and ambulance readiness Enabled by:  Most ambulance services–report that only  Ambulance queuing system analyzes available 10% ofsituational true life or death situations health, calls are data  Decision support of false– selects are due  More than 80% system alarms resources (fire, air Ambulance Fleet to human Inventoryetc.) support, error  Assign ambulance based on vehicle service Electronic readiness, onboard staffing skills Health Record Ambulance Cardiac Dispatch Specialists Ambulance Transport Patient Remote Cardiac Monitoring and Center Data Diagnosis12 © 2012 IBM Corporation
  13. 13. IBM SoftwareEmergency services system-of-systems4. Ambulance en route to patient – receives health information,best routing, traffic management support Enabled by:  There arepatient’s electronic health record  Access to 8,500 ambulance collisions per  year in the U.S. Real-time communications with cardiac center, specialists, emergency department  Ambulance transport costs range  Route optimization based on patient location Ambulance Fleet from $300–$700, plus $10 per mile Inventory (GPS), traffic information Electronic  Integration with traffic management system Health Record Ambulance Route Traffic Control Cardiac Dispatch Optimization Management Specialists Ambulance Transport Patient Remote Cardiac Monitoring and Center Data Diagnosis13 © 2012 IBM Corporation
  14. 14. IBM SoftwareEmergency services system-of-systems5. Ambulance arrives on-site, providing real-time patient informationto virtual team (ER, specialists) Enabled by: • 50-plus million lines of code in the vehicle • –1,000 software components,minutes 10 different Response time of five each with doubles the survival rate interfaces –10,000 interfaces to track, update, test, deploy and Ambulance Fleet maintain forInventory 15 – 20 years the next Electronic • Integration with vehicle monitoring system Health Record • Real-time data transfer Route Ambulance of patient vitals toControl Traffic virtual Cardiac Dispatch Optimization Management Specialists team Ambulance Transport Patient Remote Cardiac Emergency Monitoring and Center Room Data Diagnosis14 © 2012 IBM Corporation
  15. 15. IBM SoftwareOne industry, thousands of systems-of-systems scenarios INTERCONNECTED INSTRUMENTED INTELLIGENT Primary Care Specialists Physician Electronic Personal Health Plans Health Record Health Record Patient Pharmacy / Surgery LabsEmployers Care Emergency Providers Department Medical Devices Imaging, Pumps, Robotics Remote Emergency Monitoring Services State & Central Programs Remote Telehealth Data Diagnosis Consultation15 © 2012 IBM Corporation
  16. 16. IBM Software Braking software glitch contributes to recall of hundreds of thousands of vehicles worldwide - Associated Press16 © 2012 IBM Corporation
  17. 17. IBM Software Software patch prevents thousands from filing tax returns electronically – $2.4 million to fix - ZDNet17 © 2012 IBM Corporation
  18. 18. IBM Software Software may have been factor in deaths of hundreds in ambulance response prioritization - © 2012 IBM Corporation
  19. 19. IBM Software AA better approach to software better approach to addressing complexity and innovation and systems delivery19 © 2012 IBM Corporation
  20. 20. IBM SoftwareSoftware is key to addressing these challenges, transformingthe planet and making businesses smarter Smarter energy Smarter Smarter Smarter Smarter and utilities government healthcare transportation solutions for retail Smarter banking Smarter Smarter Smarter Smarter insurance telecommunications chemical & electronics petroleum20 © 2012 IBM Corporation
  21. 21. IBM SoftwareInnovation is increasingly being driven by software Mobile banking will be Today, electronics drive the most widely used banking about 80% of the automotive channel by 2020, if not sooner industry’s functional innovation, and software is the key to most of it Source: Mobile banking: A catalyst for improving bank performance, Deloitte, 2010;21 and Jürgen Mössinger (2010), Software in Automotive Systems, IEEE Software, March/April 2010. © 2012 IBM Corporation
  22. 22. IBM SoftwareTransforming software and systems delivery bringsabout dramatic business results Volt was designed and engineered Reliance reduced development in 29 months! time by 50% Traditional Design and Engineering Traditional IT application development Software-driven transformation Software-driven transformation 0 24 48 72 96 120 New Services and Features (Development Timeline) Reliance reduced development New Technology Design and Engineering costs by 50% (Timeline in Months) Customer / Agent Service (Development Costs) Reliance Life Insurance A Reliance Capital Company22 © 2012 IBM Corporation
  23. 23. IBM SoftwareAnswering the needs of developers 1 Technology solutions to drive new levels of integration, collaboration and optimization 2 Community and skills initiatives that empower developers and extend the development ecosystem23 © 2012 IBM Corporation
  24. 24. IBM SoftwareOver the last three years, IBM has transformed its software portfolioto address clients’ business and IT needs by…Industries Banking Energy Government Healthcare Education Traffic Retail Communi- cationsFunctions/roles Marketing Finance Human Supply chain Executive IT CMO CFO resources CSCO CEO CIO CHROBusiness and IT needs Turn Deepen Enable Deliver Accelerate Optimize IT Manage risk, information engagement the agile enterprise product and and business security and into insights with customers, business mobility service infrastructure compliance partners and innovation employees24 © 2012 IBM Corporation
  25. 25. IBM SoftwareThree tenets of transforming software and systems delivery Integrate Collaborate Optimize Connecting process Unifying teams Simplifying governance and information Projects, and Plans, scope, Software, data, and tools organizational cultures and measures Realized benefits: • Improved quality and time-to-market • Reduced risk and cost • Tighter alignment to business priorities25 © 2012 IBM Corporation
  26. 26. IBM SoftwareSoftware-driven innovation for IT organizationsLifecycle capabilities Business Planning and Alignment STRATEGIC VALUE Measure business effectiveness of projects | Prioritize IT investments Understand business value of IT | Manage risk and impact of change Integrated Application Lifecycle Management Enterprise Collaboration across teams, roles, platforms and geographies Modernization  Customizable processes  Visibility and transparency Modernize for collaboration and integrate REDUCED COSTS  Project planning linked multi-platform  Single version of truth to execution development Design, Development and Deployment Requirements | Architecture | Modeling | Change and Configuration Development | Testing | Deploy and Release | Operations Open Platform for Data and Tools Integration and Automation26 © 2012 IBM Corporation
  27. 27. IBM SoftwareThe Jazz architectureExtensible framework that dynamically integrates and synchronizes people,processes, and assets associated with software development projects  Open choice and rich integration In- house toolUniform Resource Identifiers Standard Interfaces Requirement DOORS Subversion“I can link any resource to any “Each tool can evolveother resource, regardless of independently withoutwhere the resource lives!” Test Case breaking integrations!” Work Item RTC HPQCOpen Standards for the Lifecycle Integration Services Dashboard“Each domain can create standards “Each vendor can evolve Discoverywithout having to wait on the others their tool to exploit the Process Mgmtor get the whole industry to agree!” services that are valuable Project Mgmt User Auth Open Services for Lifecycle Collaboration to customers like me!” open community. open interfaces. open possibilities  Evolutionary and incremental adoption27 © 2012 IBM Corporation
  28. 28. IBM SoftwareOpen Services for Lifecycle Collaboration (OSLC)OSLC allows lifecycle tools to access and link to resources where the data lives28 © 2012 IBM Corporation
  29. 29. IBM SoftwareOSLC @ Eleven workgroups operating today 338+ registered community members (up from 70 people since June 2009) Individuals from 34+ different companies have participated in OSLC workgroups (up from 5 companies since June 2009) 2.0 implementations starting to roll out Individuals represented from: Accenture Lender Processing Services APG Northrop Grumman Black Duck Oracle Boeing QSM BSD Group Rally Software Citigroup Ravenflow EADS Shell Emphasys Group Siemens Empulsys Sogeti Ericsson SourceGear/Teamprise Fokus Fraunhofer State Street Galorath Tasktop (Eclipse Mylyn) General Motors Thales Health Care Services Corp Tieto IBM TOPIC Embedded Systems Institut TELECOM UrbanCode Integrate Systems WebLayers29 © 2012 IBM Corporation
  30. 30. IBM SoftwareIBM has set the bar for software and systems delivery platforms “For the 6th time in 7 years, [IBM] Rational has achieved the top overall ranking in our 2011 Users’ Choice Survey on Software Development Platforms.” 2011 Users Choice Survey, Software Development Platforms, Evans Data Corporation “Providing developers with a superior development environment and tools is an essential strategic element of technology adoption and directly correlates to the eventual success of platforms and vendors.” “With Rational, IBM has set the bar very high and continues to raise it as the product line evolves and grows to meet changing demands in the marketplace.” Janel Garvin, CEO of Evans Data Corp.30 © 2012 IBM Corporation
  31. 31. IBM Software Milestones that matter: IBM Software Acquisitions31 © 2012 IBM Corporation
  32. 32. IBM SoftwareAnswering the needs of developers Technology solutions to drive new levels of integration, collaboration and optimization 2 Community and skills initiatives that empower developers and extend the development ecosystem32 © 2012 IBM Corporation
  33. 33. IBM SoftwareIBM developerWorks drives skills and collaboration Breadth and depth of developerWorks audience ILLUSTRATED BY 2011 TECH TRENDS RESPONDENTS 4,000 93 IT professionals countries 25 22 industries roles developerWorks by the numbers 4 million 1 million 40,000 34 7 local language unique visitors Registered resources in dW industry sites account for a month users technical library awards 33% traffic33 © 2012 IBM Corporation
  34. 34. IBM SoftwaredeveloperWorks knowledge pathsOnline learning resource for structured roadmaps and essential resourcesdeveloperWorks knowledge paths Modular, one-stop shop for skills building Content of different types grouped for a particular topic System tracks signed-in users’ skill learning progress and provides ability to resume at later time 35 knowledge paths – expanding translations 39% of IT professionals stated they are “extremely Sample topics include likely” to use an “online, self-paced, instruction and  Agile software development hands-on format to acquire new skills. Source: 2011 Skills Survey  Basics of Linux system administration  Build RESTful web services with Java technology  Cloud computing: Fundamentals  Migrating from Oracle to DB2  Using NoSQL and analyzing big data34 © 2012 IBM Corporation
  35. 35. IBM SoftwareAgile transformation zone Community hub provides entry point for Agile practices Cross-capability, cross-industry and cross-platform IBM led, open to external contributions from customers and partners Four content themes: – Early adoption – Scaling agile – Tales from the Trenches – Agile executive Rich content – articles, webcasts, videos, learning resources, tweets, etc.35 © 2012 IBM Corporation
  36. 36. IBM SoftwareUsing transparency to drive customer satisfactionRational RFE Community: Inviting users to be a part of the IBM development team Organic, web-driven approach to gather request for enhancements (RFEs) View into the “black box” of the IBM software development process “…The open sharing of RFEs that IBM is now doing is a vital step in the right IBM teams can triage, accept or reject RFEs, direction… With the increased exposure providing reasons why to the requestors and interest, it benefits us all, as the most and the community popular RFEs will be delivered more quickly.” - Fidelity Investments More critical clients have created their own secure groups and forums By the numbers  10-15% reduction in submitted RFEs due to lack of duplication  89% of all Rational RFEs come in via the RFE Community  100% of all RFEs receive initial response in 60 days36 © 2012 IBM Corporation
  37. 37. IBM SoftwareTraining and certification Training: – 45%: Traditional classroom training (private and public) – 30%: Self-paced virtual training – Balance: Instructor-led online, web-based, technical conferences 122,650 certifications awarded in 2011 (up nearly 20% YTY) 79 new certification exams, 64 new mastery tests 59,462 business partner certifications/mastery skills that counted towards the premier/advanced level37 © 2012 IBM Corporation
  38. 38. IBM Software2011 IBM Global Tech Trends Survey forecasts the futureOver 4,000 IT professionals, from 93 countries, 25 industries provided theirpredictions about Business Analytics, Mobile, Cloud, Social businessWhat we learned…Developers predict skills focus: Skills to maximize business analytics ROI Automation (49%) and streamlining processes (46%) are the two top BA focus areas in the next two years Android skills needed more than ever 70% of organizations will be developing on it in the next 2 years Demand in Cloud skills 75%+ of organizations will engage in cloud computing in the next 2 years  People for a Smarter Planet Facebook page helped reach emerging markets: Social application skills 43% of organizations plan to deploy social business – 388,862 post views software internally, and 41% will deploy externally – Top age demographic for men and woman was 18-24 year olds Security and privacy skills The top concern for mobile, cloud, and social business – Top countries in order: India, Egypt, U.S., Brazil, U.K., Malaysia, Jordan, Germany, Canada, and Cloud and mobile – the power combo Saudi Arabia 51% will be leveraging cloud to power their mobile strategy38 © 2012 IBM Corporation
  39. 39. IBM Software2011 IBM Global Tech Trends Survey: Using what we learnedThree key initiatives for 2012 Cloud teaching topics for academic faculty – New area of our Academic Initiative site to help professors teach Cloud skills to students – Includes articles, course materials, and a private cloud environment for use at universities The Great Mind Challenge – U.S., Feb. 2012 – Through the Spring semester, students will look at the challenge of developing a social business strategy for IBM business partner GBS – 80 teams competing from 11 institutions, including Duke, Notre Dame, Pace, Purdue and San Jose State University 2011 Tech Trends Report for Cognos Mobile is now live on the Apple AppStore – March 2012 – Engaging users by allowing them to manipulate result data on the iPad39 © 2012 IBM Corporation
  40. 40. IBM SoftwareThe IBM Academic InitiativeSupported by a worldwide community of IBM volunteersMission Partner with schools, colleges and universities to drive open standards Better educate millions of students for a more competitive IT workforceOfferings No charge access to IBM technology and tools Course materials and curriculum Education: Faculty and IT staffOur goal New skills for 21st Century40 © 2012 IBM Corporation
  41. 41. IBM SoftwareThe Great Mind Challenge Global Students build skill-building technical and program where business skills students compete while solving real for prizes world problems North America  “Get Social. Do Business” launched Q1 2012  Cross-disciplinary with a focus Introduces Collaboration on MBA students students to the between power of IBM IBM, products and the business developerWorks partners, platform and faculty41 © 2012 IBM Corporation
  42. 42. IBM SoftwareThe Great Mind Challenge: IndiaBreaking records while building skills 200,000 student registrations (up from 44,000 in 2008) 53,000 teams 2,200 colleges and universities 24,000 faculty registrations Ranked No. 1 activity conducted by any corporation on campus (AC Nielsen) Featured in India’s largest software development contest: Limca Book of Records42 © 2012 IBM Corporation
  43. 43. IBM SoftwareSystem z Academic Initiative ProgramAccess to mainframes worldwide for teaching (no fee) School Enablement – global • 45 courses / modules, z/OS mastery exams, coupons, professor seminars, ambassadors, funding and support worldwide, job board, faculty awards • – global job board to connect students with employers • Skills Help Desk to assist clients and community Student Mainframe Contests - global • 7 years • 32 countries • 44,000-plus students • 4,021 schools Awareness – academic and industry • Roundtables, conferences, and seminars Expanding worldwide43 © 2012 IBM Corporation
  44. 44. IBM SoftwareIBM Master the Mainframe ContestWorldwide totals: 7 years, 32 countries, 4,000+ schools, 44,000+ students!44 © 2012 IBM Corporation
  45. 45. IBM SoftwareCreating the closed loop Change measure of success – % of students getting jobs Collaboration of: – Employers (including hiring managers) – Faculty – Students – IBM (Academic Initiative and technical experts) Citi, DTCC, Fidelity, JPMC Facilitate hiring45 © 2012 IBM Corporation
  46. 46. IBM Software “Bank of America is building a new generation of talent to support our infrastructure. We’ve hired students from colleges and universities enrolled in IBM’s Academic Initiative.” Kim Grim Senior Vice President, Mainframe Engineering Bank of America “The students from those schools enrolled in IBMs initiative have the knowledge and skills ready to support the IBM System z server.” “For the past 18 months, Citigroup has actively pursued job creation opportunities in mainframe computing. IBMs Master the Mainframe Contest offers a great resource to secure candidates and helps the company get critical skills as quickly as possible.” Martin Kennedy Managing Director Citigroup Contact: © 2012 IBM Corporation
  47. 47. IBM Software© Copyright IBM Corporation 2012. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind,express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall havethe effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBMsoftware. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilitiesreferenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or featureavailability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business MachinesCorporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. 47 © 2012 IBM Corporation
  48. 48. IBM Software48 © 2012 IBM Corporation