IBM Software Story


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IBM is world’s largest business software company. IBM software is (1) Fueled by expertise, (2) Built for change, (3) Ready for work.

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IBM Software Story

  1. 1. George Mattathil -5/18/2011The IBM Software StoryHelping the Planet to Become Smarter © 2011 IBM Corporation
  2. 2. IBM Software StoryOur world is becoming smarter Instrumented Interconnected Intelligent2 © 2011 IBM Corporation
  3. 3. IBM Software StoryAcross the globe we must confront a crushing set of challenges10 billion 15 petabytesNumber of marketplace data Amount of data are created everymessages handled by global trading day – eight times the volumesystems each day, placing these housed in all U.S. librariessystems under extreme stress1400B kWh 78%Energy wasted by consumers Percentage of CIOs who want toannually due to insufficient improve the way they use andconsumption information manage their data 80%US$4 trillion Percentage of digital data growthAverage daily volume in the world’s that is predicted to be unstructured2currency marketplaces and require significant effort to understand and analyze3 © 2011 IBM Corporation
  4. 4. IBM Software StorySoftware is key to meeting these challenges, transforming the planetand making businesses smarter Smarter Energy & Smarter Smarter Smarter Smarter Solutions Utilities Government Healthcare Transportation for Retail Smarter Banking Smarter Insurance Smarter Smarter Smarter Telecommunications Chemical and Petroleum Electronics4 © 2011 IBM Corporation
  5. 5. IBM Software Story IBM software improves patient health – while saving millions Smarter healthcare The Louisiana Rural Health Information Exchange, with the help of IBM Business Partner Carefx, created a web healthcare portal to enable 24 rural hospitals and a major urban medical center to share records and improve patient care through telemedicine. The result is improved patient care with 93% less duplicate testing, shorter hospital stays and fewer admissions, saving millions of dollars.5 © 2011 IBM Corporation
  6. 6. IBM Software Story IBM software helps to keep more kids in school Smarter education Hamilton County Department of Education in Tennessee used predictive analytics to identify students at risk of dropping out. As a result, it achieved the best No Child Left Behind results its history and reduced its annual drop-out rate by 25%.6 © 2011 IBM Corporation
  7. 7. IBM Software StoryHow is IBM software helping deliver better business outcomes?Massive investments, leading innovationsIBM changed the mix of the business IBM investment has shifted the company toward software  More than $8Bin acquisitions and $9Bin R&D from 2007-2009 42%  $20Bin future acquisitions 25% 37%  53 software acquisitions since 2001 40% 37% 42%  40 innovation centers, 80 R&D labs, 33k developers, 30k+ partners  Focus on software 35% 23% 16% solutions&business 2000** 2006 2009 processtransformation Software Services Hardware/financingSegment Pre-tax Income7 © 2011 IBM Corporation
  8. 8. IBM Software StoryAs the world’s largest business software company,IBM is helping organizations of all sizes tackle their most importantbusiness challenges* Information Business and analytics integration and optimization Product and People service innovation Risk, security Business and compliance infrastructure and services8 © 2011 IBM Corporation
  9. 9. IBM Software StoryThese business challenges are interdependent—and IBM softwarecan address them holistically Information Business People Product and Business Risk, security and analytics integration service infrastructure and and innovation and services compliance optimization IBM software is optimized to work together in integrated solutions and architected on open standards that allow it to work with other software and hardware.9 © 2011 IBM Corporation
  10. 10. IBM Software Story IBM solutions are built on a core set of software capabilities* Application Infrastructure Enterprise Content Management Application Lifecycle Management Enterprise Marketing Management Asset Management Enterprise Modernization Business Analytics Information Governance Business Process Management Information Integration and Federation Business Service Management Network and Service Assurance Cloud and Virtualization Management Security Commerce Social Business Application Development Complex and Embedded Systems Social Collaboration Connectivity and Integration Storage Management Data Management Systems Management Data Warehousing Unified Communications Design and Development Web Experience Enterprise Architecture and Portfolio Management10 © 2011 IBM Corporation
  11. 11. IBM Software StoryThe real value arrives when the software capabilities are delivered inan industry context through IBM Industry Frameworks Accelerate Solution Design Retail-specific assets Marketing and IT Systems Customer and Management Operations Reduce Project Risk Reusable implementation patterns and support for industry standards Integration Optimization Store and Analytics Business Flexibility Channels and Finance Collaboration Administration Choice of business applications Security and services from IBM and IBM Resiliency Business Partners Merchandising Supply and Product ROI Chain Management Build a differentiated retail capability and business value— one project at a time Example: IBM Retail Industry Framework11 © 2011 IBM Corporation
  12. 12. IBM Software StoryMoosejaw Mountaineering revs retail madness with a multi-channeland social commerce solution built on the IBM Retail IndustryFrameworkBusiness value Next Social retailing  Build ―love the 4 Point of Sale & self service madness‖ culture  ―Endless aisle‖  Deliver product 3 Cross-channel integration reviews and specs  Re-engineer fulfillment 2 Single view of customer and merchandising  Rapid order delivery  Create community1 Multi-channel eCommerce  Foster loyalty Established web presence  Redefine brand Delivered greater customer satisfaction  Transform and unify Stickier promotions shopping experience Gained market share Increased efficiency and revenue12 © 2011 IBM Corporation
  13. 13. IBM Software StoryIBM software is… Fueled by Built for Ready for expertise change work Business solutions Prepared Proven  Deep industry knowledge  Designed to help predict and  Robust  Built knowledge on how embrace change  Industrial strength business & the world work into  Solves short-term challenges  Ready to scale our software. and opens door to future  Efficient opportunities  Secure & & & Technology advantage Open Dedicated  Deep knowledge of software  Flexible  Personal service applying software  Heritage of integrating  Easily integrated with current to clients’ biggest challenges hardware, software and systems and future technology, within  Working with clients to anticipate and beyond the organization the needs of their business13 © 2011 IBM Corporation
  14. 14. IBM Software StoryIBM software delivers unmatchedcapabilities, integrated into industrysolutions, that yield quantifiable businessbenefits while making the planet smarter.14 © 2011 IBM Corporation
  15. 15. IBM Software Story Trademarks and notes IBM Corporation 2010  IBM, the IBM logo, and are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with the appropriate symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the web at ―Copyright and trademark information‖ at  IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce.  ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.  Other company, product, and service names may be trademarks or service marks of others.  References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. 1 Based on IBM estimates. 2 IBM, “IBM Announces Smart Analytics and Transactional Systems to Draw Key Insights from Vast Amounts of Data,” news release, April 7, 2010, http://www- 3 Steve Lohr, “I.B.M. to Help Clients Fight Cost and Complexity,” The New York Times, June 14, 2009, computing/15blue.html?_r=215 © 2011 IBM Corporation
  16. 16. IBM Software StoryTrademarks and notesIBM Corporation 2011 IBM, the IBM logo, IBM Project Financing, and are registered trademarks, and other company, product, or service names may be trademarks or service marks of International Business Machines Corporation in the United States, other countries, or both. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at Other company, product, and service names may be trademarks or service marks of others. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. IBM and IBM Credit LLC do not, nor intend to, offer or provide accounting, tax or legal advice to clients. Clients should consult with their own financial, tax and legal advisors. Any tax or accounting treatment decisions made by or on behalf of the client are the sole responsibility of the customer. IBM Global Financing offerings are provided through IBM Credit LLC in the United States, IBM Canada Ltd. in Canada, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates and availability are based on a client’s credit rating, financing terms, offering type, equipment type and options, and may vary by country. Some offerings are not available in certain countries. Other restrictions may apply. Rates and offerings are subject to change, extension or withdrawal without notice.16 © 2011 IBM Corporation