Online Reputation Management

1. Compare services +
capabilities of well known
ORM companies
IN CLASS WORK

2. Review Pro
Services

3. Review Pro
What Are They Offering ?
Reputat
ion
Survey
Increas
e
Reputat
ion
Manage
ment
Social Media Monitoring

4. Trust You
Services

5. Trust You
What Are They Offering ?
Marketi
ng:
Increas
e Hotel
Ranking
Social Media Monitoring

6. Comparing both Companies
Review PRO Trust You
- Influence the hotel
ranking online sites
- Manage the hotel
content on internet
- Catch guest satisfaction
survey to improve
reputation
- Media Monitoring
- Conference
- Deep customer analisis
This two platform are similar make a choice is
difficult, to do the best choice will be to test the
platforms during a month

7. Why is important to ROI
To get Return On Investment in
business there is many Way .
Manage is online reputation
became a key success factor. By
manage online reputation we
mean « be visible to attract new
guest will increase direct sales »

8. Why Chose Trust you
Trust you is better than review pro
because they propose multiple and full
services link to each other. The only
point missing compare to review pro is
the online conference like Webinar.
Also the platform look more intuitive

9. Relation Between social media & ORM
ORM manage all type of online tools, social
media is part of this tools. Social Media will
diffuse the information to the target and nd if
content is relevant it will be share and it will
increase yours business visibility

10. ORM in hotel
WebSITE
Direct link
to social
media
Embed trip
advisor
comment
Share youtube
Video