Intro to HIT2633

1. CARL ALBERT STATE COLLEGE COLLEGE
HEALTH INFORMATION TECHNOLOGY PROGRAM
A PRACTICAL GUIDE FOR SUCCESS IN THE COURSE
HIT 2633
INSURANCE PROCEDURES FOR THE MEDICAL
OFFICE
COURSE INSTRUCTOR: SARAH HOPSON, RHIA M.S.
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2. LEARNING OUTCOMES
• EXPLAIN USABILITY AND ACCESSIBILITY OF HEALTH
INFORMATION BY PATIENTS, INCLUDING CURRENT
TRENDS AND FUTURE CHALLENGES
• EXPLAIN ACCOUNTING METHODOLOGIES
• ASSESS HOW CULTURAL ISSUES AFFECT HEALTH,
HEALTHCARE QUALITY, COST AND HIM
• EXPLAIN VENDOR/CONTRACT MANAGEMENT
• IDENTIFY GUIDELINES UNIQUE TO THE INDIAN
HEALTH SYSTEM
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3. INTRODUCTION
REGARDLESS OF WHAT CAREER PATH YOU ARE CHOOSING
IN HEALTHCARE, EACH ROLE MUST MASTER CRITICAL
THINKING SKILLS. IN ORDER TO PREPARE YOU FOR REAL
WORLD EXPERIENCE, DO NOT EXPECT EVERY TEST
QUESTION TO BE MULTIPLE CHOICE OUT OF TEXTBOOK
QUESTIONS!
The HIM profession is more than sending out a bill for payment.
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4. COURSE MATERIALS
TO BE SUCCESSFUL, YOU WILL NEED THE
CURRENT MATERIALS FOR THE COURSE AND
THE ABILITY TO DO INTERNET RESEARCH
WITH HIGH SPEED INTERNET CAPABILITY.
NOTE: YOU WILL BE REQUIRED TO HAVE A
WEB CAM TO COMPLETE A MINIMUM OF ONE
EXAM A SEMESTER IN BLACKBOARD STARTING
FALL 2016.
CURRENT TEXTBOOKS:
14TH
EDITION OF INSURANCE HANDBOOK FOR THE MEDICAL OFFICE BY
MARILYN FORDNEY 1-4

5. CONTACT INFORMATION
YOU CAN REACH ME VIA EMAIL AT:
SSHOPSON@CARLALBERT.EDU
SEE THE “MY INSTRUCTOR” TAB IN THE
COURSE FOR ADDITIONAL CONTACT
INFORMATION.
FOLLOW THE INSTRUCTIONS IN THE COURSE
FOR APPROPRIATE COMMUNICATION!
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An instructor is not a mind reader so we don’t know the difference between a student struggling
with course material, having a personal issue or simply dropping out of the course without
formally doing so. It’s the student’s responsibility to have timely communication!

6. COURSE EMAIL
• THE COURSE EMAIL TAB WILL SHOW YOU
MESSAGES THAT OCCUR WITHIN THE
COURSE AND COURSE MEMBERS.
• THIS CAN BE HELPFUL FOR GROUP
ASSIGNMENTS, HOWEVER, PLEASE FOLLOW
NORMAL GUIDELINES FOR EMAILING YOUR
INSTRUCTOR FROM YOUR STUDENT EMAIL.
THIS WILL ENSURE A TIMELY RESPONSE TO
YOUR EMAILS AS THE COURSE EMAIL MAY NOT
BE CHECKED AS FREQUENTLY AND DOES NOT
SUPPLY AND AUTOMATIC NOTIFICATION TO
YOUR INSTRUCTOR.
Don’t forget to ALWAYS use your student email
for correspondence! Do not use your personal email
address for correspondence!
•Note: More assignments will open as the semester progresses, but working
ahead is helpful!

7. COURSEWORK
•ALL COURSEWORK IS FOUND IN BLACKBOARD
UNDER THE “START WORKING” TAB
•YOU MAY BE PROVIDED WITH A COURSE
SCHEDULE OR “COURSE OVERVIEW” TO GIVE
YOU AN OVERALL LAYOUT OF ALL THE
COURSEWORK FOR THE SEMESTER. THIS WILL
BE LOCATED IN THE INFO/ REQUIREMENTS
TAB IN YOUR COURSE IN BLACKBOARD.
REGARDLESS OF THE ANTICIPATED DUE DATES ON THE COURSE OVERVIEW, ALL
ASSIGNMENTS ARE DUE ON OR BEFORE THE DATE AND TIME LISTED FOR EACH
ASSIGNMENT!

8. COURSEWORK CONT
•DUE DATES AND TIMES MAY VARY, WATCH
CAREFULLY!
•LATE WORK, IF ACCEPTED WITH PRIOR APPROVAL,
WILL ONLY BE ACCEPTED TWICE IN THE SEMESTER
AND POINTS DEDUCTED ACCORDINGLY. THERE IS NO
AUTOMATIC ACCEPTANCE OF LATE WORK.
•ASSIGNMENTS VARY IN REQUIREMENTS FROM
GROUP ASSIGNMENTS, TO RESEARCH PAPERS,
ESSAYS, COURSE PROJECTS, ONLINE EXAMS, ETC.
FOLLOW THE INSTRUCTIONS CAREFULLY!
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9. PROCTORED EXAMS
•EXPECT TO HAVE AT LEAST ONE EXAM
DURING THE SEMESTER PROCTORED.
• >YOU WILL BE GIVEN ADDITIONAL INFORMATION
AHEAD OF TIME AS THE COURSE PROGRESSES.
• >PROCTORU, OR OTHER PROCTORING COMPANY,
EXAMS REQUIRE A MANDATORY WEBCAM FOR
COMPLETION.
• -YOU ARE NOT ABLE TO TEST ON SMART PHONES.
• -YOU SHOULD CONSISTENTLY USE THE SAME TYPE OF DEVICE FOR
TESTING – DESKTOP COMPUTER VS TABLET, ETC.
“I CAN’T GET INTO MY TEST BECAUSE IT REQUIRES A PASSWORD AND I DIDN'T KNOW WHAT A
PROCTOR WAS” IS NEVER AN ACCEPTABLE EXCUSE TO MISS AN EXAM

10. FORUM DISCUSSIONS
•SEE THE COURSE NETIQUETTEFORUMS ALLOW STUDENTS IN
THE ONLINE ENVIRONMENT TO EXCHANGE INFORMATION LIKE
THAT IN THE CLASSROOM.
•ALL STUDENTS ARE EXPECTED TO PARTICIPATE IN THE
FORUMS, WHICH ARE FOUND UNDER THE “DISCUSS” TAB IN YOUR
BLACKBOARD COURSE.
•DISCUSSION FORUM ASSIGNMENTS WILL BE POSTED UNDER START
WORKING TAB AND LINKED TO THE CORRESPONDING TOPIC FOUND
IN THE DISCUSS TAB. POINTS WILL BE ASSESSED ACCORDINGLY
AND WILL SHOW UP IN THE MY GRADES SECTION. NOT
PARTICIPATING NEGATIVELY IMPACTS YOUR GRADE!
• SECTION IN THE INFO/REQUIREMENTS TAB FOR GUIDELINES
ON APPROPRIATE POSTINGS. YOU ARE EXPECTED TO USE
APPROPRIATE GRAMMAR, SPELLING AND COMPLETE
SENTENCES!
•EXPECT “POST-FIRST” TOPICS THAT WILL ONLY ALLOW YOU TO
SEE OTHER POSTS IN THE COURSE ONLY AFTER YOU HAVE
FIRST POSTED YOUR OWN RESPONSE.
•FORUMS NOT COMPLETED BY THE DEADLINE ARE ZEROS AND
ARE NOT MADE UP AS LATE WORK.

11. GRADEBOOK
NOTE: BLACKBOARD WILL LIKELY SHOW YOU YOUR SCORE OUT OF COMPLETED
WORK, NOT THE TOTAL IN THE COURSE. FOR EXAMPLE, IF YOU TOOK TWO TESTS
WORTH 50 POINTS AND YOU SCORED A 40 ON BOTH, THEN YOU WOULD HAVE AN
80% SHOWING (80 POINTS OUT OF 100 POINTS). THE SYSTEM IS SHOWING WHAT YOU
LITERALLY EARNED ON THE WORK COMPLETED, BUT DOESN'T REFLECT THE
TOTALITY OF POINTS IN THE COURSE. SO IF THE COURSE TOTAL WAS 500 POINTS
FOR 10 ASSIGNMENTS, THEN TECHNICALLY, YOU'VE GOT A 16% IN THE COURSE (80
OUT OF 500 POINTS TOTAL), WHICH IS AN F INSTEAD OF AN A IN THE WHOLE
COURSE (80 OUT OF ONLY 100 POINTS IS FOR 2 TESTS, NOT ALL 10 ASSIGNMENTS).
The “My Grades” tab contains all the assignments for the course and
shows the overall grade as it is calculated.
•Each assignment is weighted individually and will show it’s
contribution to the overall grade in the course.
•The final exam (and midterm if applicable) will be weighed heavier
than the other assignments in the course.
•Contact your instructor if you find discrepancies.

12. COURSE ANNOUNCEMENTS
•ANY ANNOUNCEMENTS WILL BE POSTED UNDER THE
COURSE ANNOUNCEMENTS LINK IN THE LEFT SIDED
NAVIGATION PANE IN BLACKBOARD FOR THE
INDIVIDUAL COURSE. THIS WILL NOTIFY YOU OF ANY
UPDATES IN THE COURSE OR HELPFUL INFORMATION
SUCH AS UPCOMING EVENTS. YOU SHOULD CHECK FOR
NEW ANNOUNCEMENTS EACH TIME YOU LOG IN.
•THE COURSE WELCOME TAB AND INFO/REQUIREMENTS
TAB WILL INCLUDE A VARIETY OF INFORMATION. YOU
MUST REVIEW ALL TABS AND INFORMATION IN THE
COURSE; THE WELCOME PAGE IS THE DEFAULT TAB.
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13. RESOURCES
THE INFO/REQUIREMENTS TAB WILL HOUSE:
THE COURSE SYLLABUS, THE COURSE OVERVIEW, AND THE
CONTENT MAPPING FOR CAHIIM ACCREDITATION
THE COURSE COMMUNICATION EXPECTATIONS INCLUDING
COURSE AND EMAIL COMMUNICATION, AND NETIQUETTE.
YOU WILL ALSO FIND ADDITIONAL SUPPLEMENTAL MATERIAL
HERE FOR ADJUNCTS TO THE COURSE, EXTRA WEBLINKS AND
ADDITIONAL PLAGIARISM EXAMPLES AND CITATION RESOURCES.
ANY ADDITIONAL INSTRUCTIONS SPECIFIC TO THE COURSE AND
OTHER USEFUL INFORMATION MAY BE FOUND HERE.
•THE “CLASS HINTS” TAB HAS ADDITIONAL SUGGESTIONS TO BE
SUCCESSFUL IN THE COURSE, INCLUDING EXAMPLES OF
ACCEPTABLE WORK!! INCOMPLETE SENTENCES AND POOR GRAMMAR
IS NOT APPROPRIATE!

14. TECH SUPPORT
• INFORMATION FOR CONTACTING TECH SUPPORT IS LISTED ON THE WEBSITE IN
VIKECONNECT AND YOU CAN SUBMIT A SUPPORT TICKET FOR ASSISTANCE.
• PLEASE CONTACT THEM WITH ISSUES REGARDING TECHNICAL PROBLEMS.
• THERE IS ADDITIONAL INFORMATION UNDER YOUR STUDENT TAB IN VIKECONNECT.
• INFORMATION FOR CONTACTING BLACKBOARD HELP IS AVAILABLE IN THE COURSE.
• PLEASE CONTACT MICHAEL MARTIN FOR TECHNICAL BLACKBOARD ISSUES.
• CONTACT SARAH BROWN IF YOU HAVE VIRTUAL CAMPUS QUESTIONS.
• CONTACT YOUR INSTRUCTOR FOR ISSUES IN THE COURSE.
• IF YOU ACCIDENTLY GOT KICKED OUT OF AN EXAM OR YOU CANNOT SEE AN
ASSIGNMENT, CONTACT YOUR INSTRUCTOR.
• CONTACT YOUR PROGRAM DIRECTOR FOR ISSUES IN THE PROGRAM.
• DO NOT EMAIL EVERYONE ENROLLED IN THE COURSE IN THE FACULTY ROLE. THERE ARE
REASONS THERE MAY BE MORE THAN ONE FACULTY PERSON A COURSE THEY ARE NOT
TEACHING. YOU WILL NOT GET YOUR QUESTIONS ANSWERED FASTER BY THOSE NOT
TEACHING.

15. ACADEMIC HONESTY
• FOR YEARS I HAVE OPERATED ON THE UNDERSTANDING THAT AS LONG AS I WAS
ABLE TO TRACK DOWN A SOURCE WITH A GIVEN CITATION, I WOULD NOT BURDEN
STUDENTS WITH WORRYING ABOUT FORMAL MLA AND APA CITATION FORMATS.
AFTER ALL, I’M NOT AN ENGLISH PROFESSOR, NOR YOU AN ENGLISH MAJOR.
• UNFORTUNATELY EVERY SEMESTER I AM BECOMING MORE AND MORE BURDENED
WITH ACADEMIC HONESTY VIOLATIONS FROM BLATANT PLAGIARISM TO
INADEQUATE CITATIONS THAT LEAVES ME NO WAY OF DISTINGUISHING WHAT
SOURCE CAME FROM WHERE, IF REFERENCES ARE EVEN LISTED TO BEGIN WITH.
• YOU WILL NOW BE REQUIRED TO FORMALLY CITE ALL YOUR WORK, OR GET A ZERO.
I CAN NO LONGER SPEND EXTENSIVE AMOUNTS OF TIME RESEARCHING THIS
INFORMATION, WRITING UP ACADEMIC HONESTY VIOLATIONS AND TEACHING THE
BASICS OF GRAMMAR AND ENGLISH WHEN MY TIME SHOULD BE SPENT TEACHING
HEALTH INFORMATION TECHNOLOGY. USE THE RESOURCES POSTED IN THE
COURSE, AS WELL AS THE LIBRARY, IF YOU NEED ASSISTANCE!
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16. DISABILITY GUIDELINES
IF YOU NEED SPECIAL ACCOMMODATIONS, REVIEW THE
INFORMATION IN THE COURSE REGARDING THE ADA STATEMENT.
CONTACT INFORMATION IS LISTED UNDER THE “WELCOME” TAB
IN THE COURSE UNDER THE “ADA-STUDENT DISABILITY SERVICES”
LINK.
YOU WILL NEED TO MAKE THE APPROPRIATE ARRANGEMENTS AND
PROVIDE THE NECESSARY INFORMATION TO THE ADA
REPRESENTATIVE SO THAT YOUR INSTRUCTOR CAN MAKE
APPROPRIATE AND NECESSARY ACCOMMODATIONS.
If you take a look at Medicare, there are things we could do, not just tort reform but truly reform the whole
reimbursement system which will help in terms of reducing costs and creating the right kind of incentives for
savings.
John Hoeven
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17. SUCCESS
• THE ONLY REASON TO FAIL THIS CLASS WOULD BE LACK OF
WORK COMPLETION AND PARTICIPATION.
• DO THE ASSIGNMENTS YOURSELF, AS CHEATING WILL BE
REVEALED DURING YOUR EXAMS AND CAN BE REASON FOR
DISMISSAL FROM THE PROGRAM. IT IS NECESSARY TO DO THE
WORK YOURSELF AS THE NATIONAL EXAM IS COMPREHENSIVE
FROM ALL YOUR COURSEWORK.
• PLEASE REVIEW THE ACADEMIC HONESTY POLICY IN THE
STUDENT HANDBOOK.
• HINTS FOR SUCCESS IN THE CLASS AND EXPECTATIONS ARE
LOCATED HERE IN THE “CLASS HINTS” TAB IN THE COURSE.
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18. SUMMARY
“THE PRICE OF SUCCESS IS HARD
WORK, DEDICATION TO THE JOB AT
HAND, AND THE DETERMINATION
THAT WHETHER WE WIN OR LOSE,
WE HAVE APPLIED THE BEST OF
OURSELVES TO THE TASK AT HAND.”
~VINCE LOMBARDI
•REFERENCE: HTTP://WWW.BRAINYQUOTE.COM/QUOTES/TOPICS/TOPIC_SUCCESS.HTML#QTVQD1HT8S8PSDCG.99
Your success depends on you!