Jagadeesh Edaven Padikkal is seeking assignments in automobile organizations. He has over 11 years of experience in customer relations, service, repair, and vehicle maintenance, including 7 years and 5 months of experience in the Gulf region. He is skilled in handling customer needs, preparing estimates, customer follow-up, training subordinates, and coordinating promotions. He has expertise in coordinating sales teams and improving performance, efficiency, and customer care. He is also experienced in motivating and training workforces to deliver quality service.

1. Jagadeesh Edaven Padikkal
E-mail: jdeesh22@gmail.com Mobile: 0091 9497804474
Seeking Assignments in Well Professionally reputed Automobile Organizations
Synopsis
 A seasoned professional with over 11 years including 7 years and 5 months Gulf of rich
and diverse experience in Customer Relation, Service, Repair and Maintenance of
Vehicles.
 Adroit at handling Customers Needs; preparing of economical repair estimates, Customer
follow up and post repair feedback, Periodic Reports, Imparting training to the
subordinates and Co-ordinating & organising promotion, recall and branding activities.
 In-depth knowledge of co-ordinating a cohesive Sales Team with demonstrated abilities
in optimising and improving performance, efficiency and customer care.
 An enterprising Co-ordinator, Service Advisor with abilities in motivating and training
the workforce & enabling them to deliver quality services to clients and implement a
Service ethos across the business.
Areas of Expertise & Employment Graph
Ford Motors – From November 2016 to Present
Work Shop Supervisor
Abu Dhabi Motors – From December 2015 to August 2016.
PDI and Logistic Supervisor
Amana Toyota India (Kerala) – TOYOTA - From October 2013 to August2015
Customer Relation Manager.
Arabian Automobiles DUBAI – From Jan 2013 to August 2013
Senior Vehicle Mechanic Supervisor (Work Shop Controller)
Al Futtaim Motors UAE – From Jan 2010 to December 2012
PDI and Logistic Coordinator
Al Futtaim Motors UAE - From July 2008 to December 2009
Express Service Controller
Al Futtaim Motors UAE - From March 2006 to July 2008
General Technician
Kutturkaran Engine Rebuilders (Kerala) – From Sept 2004 to August 2005
Floor in Charge

2. Educational Credentials
3 Year Diploma in Automobile Engineering Board of Technical Education
Karnataka
(Dr T M A Pai Polytechnic/MIT Manipal -INDIA) 2001-2004
Secondary school leaving Certificate Kerala Board
1999-2000
IT Skills & Training attended
I T Skills
• SAP R/3 Module. – Super User and End User Trainer.
• MS office overview & fundamentals in 1999
• ORACLE –System in Automobile Use.
• CTDMS-Centralized Toyota Dealer Management System
• I CROPE- Intelligent customer relation optimization program.
Training
• BMW Basic Training – Abu Dhabi.
• Customer relation Manager Training in Toyota Kirloskar Motors -India.
• Basic technical training in Al Futtaim Training center-Dubai.
• Pro technician training in Al Futtaim training Center-Dubai.
• Basic telephonic conversation in Al Futtaim Training center-Dubai.
• Customer handling skill training in Arabian Automobiles-Dubai.
Languages Known
English – Excellent skill in reading, writing and Communication
Hindi – Good in reading, writing and Communication
Malayalam - Excellent skill in reading, writing and Communication.
Arabic - Converse sufficiently
Personal Details
Date of Birth : 22/11/1983
Nationality : Indian
Driving License : Valid UAE licence
Marital Status : Married
――