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Curriculum Vita
Rajan Redkar
Mobile:+919049034868/+919764996171
E-mail:rajanredkar@gmail.com SKYPE ID:rajan.redkar
Summary:
I am Automobile Engineering having 18 years rich experience in the field of automobiles repairs, fleet
management, Workshop management, Transportation, Hiring of Light and Heavy vehicles. I am highly
proficient in Garage-Time-Man-Machine-Inventory Management activities, Cost control, Budgeting,
documentation, Reporting, improving productivity & safety of the company.
Transport Manager. (From May 2012 –Present)
Varun Beverages Ltd, Arlem, Goa - (Pepsi largest bottlers in India, Mozambique, Srilanka
& Nepal)-FMCG.
Roles & Responsibilities:
 Responsible for the Fleet Management of Goa ,Kolhapur & Sawantwadi Zone and handling Fleet
of about 150 vehicles and ten forklifts .
 New vehicle purchase and Designing of Upper Structure based on logistics Requirement and
Modification of Existing Body structure.
 Directthe activitiesof staff inrelationtotransportationoperationsincludingdispatching,
routing& trackingtransportationvehicles.
 Budgetpreparation&ensuresthe costof operationsiskeptwithinthe sanctionedexpenditure
budgets by Monitoringvehicle logbook, Vehicle KMPL&tyre life CPK.
 Ensuresproperfleetmanagement &driverstrainingtoimprove the utilizationandavailabilityof
the fleet,reduce downtime andreduce maintenance cost. Tracking vehicle onGPS.
 NegotiationwithtransportvendorsforfreightsFixationandfreightcalculationforlocal
transporters.
 To ensure thatall requiredvehicleregistrationsandstatutorycompliancesincludingfitness
certificates,insurances,permits,roadtax &PUC are maintained/renewedwell withinthe
stipulateddue dates.
 To supervise the staff dutyrosterforTransportexecutive&Driversandto monitorovertimes.
 To prepare variousMIS Reportsrelatingtothe departmentonschedule asprescribedbythe
Managementfromtime totime.
 To ensure control onexpensesof the departmentandkeepthemwithinthe targetssetoutin
the budgets.
Professional work experience:
Fleet Manager. Sept’08 – April 2012.
GVKEmergency Managementand Research Institute, Goa.
(108 Ambulances)
Roles & Responsibilities: manage all fleet activities (including maintenance and purchasing)
Recruit, interview, select, train, motivate, coach, and mentor mechanics, Responsible for the
purchasing of all parts at the local level for fleet maintenance, Execution of PM schedule,
Warranty and inventory control management, Investigation of vehicular accidents and personal
injuries associated with fleet.
Major activities involved:
 Handling fleets of Light commercial vehicles, mechanics, drivers, Fleet executives.
 Maintaining the Uptime and monitoring to minimized the downtime for repairs.
 To ensure that preventive maintenance schedules are carried out periodically.
 Inspection of vehicle log books, fuel records, drivers driving license validity.
 Regularly monitoring Insurance policies and other statutory process.
 Manage and maintain the commercial fleet to ensure safety and efficiency.
 Coordinate with Vehicle dealer & Manufacturers for preventive Maintenance.
 Prepare Fleet budgets & MIS reports and submit to Head of operations.
 Providing training for drivers on safe driving and maintenance of vehicles.
 Liaisons with Government officials.
 Prepare drivers duty rosters.
 Identifyandimplementcostsavingopportunitiesandutilizeefficiency initiatives in the area of
vehicle usage and fuel consumption across the Group.
 Tracking of vehicle using AVLTS & GPS.
 Key Learning’s & Achievements:
 Promoted from Fleet executive to Fleet Manager.
 Launch of automatic vehicle tracking and locating system in Goa.
 Major cost saving in fleet maintenance.
 No major accidents due to defensive driving training program conducted by me.
 Proper utilization of fleet for emergencies trip.
 Uptime achieved 99.8%.
Hindustan Motors Ltd, Gujarat Dec’2006 - August’2008
Designation: Territory Service Manager -Automobiles for Gujarat & Madhya Pradesh.
Major activitiesinvolved:
 Dealerhandling&resolvingservice relatedissueswithHeadOffice.
 LookingaftercustomersupportactivitiesforCommercial.
 Developmentof channel partnersforproductsupport.
 Networkexpansion.(Dealerships/ASC‘s)
 Lookingaftercustomersupportactivities.
 Customersatisfactioninitiativestoimprove CSI.
 Dealershipandservice Centre profitabilityandworkingcapital management.
 Customercomplainthandlingandresolution.
 Providingtrainingfortechnicians.
 Sendingproductfailure reports.
 Warranty settlementandWarrantyAuditsof the Dealerships.
 ConductingService Campsatthe Dealership.
Key Learning’s& Achievements:
 Network expansion done in Gandhinagar-One dealer appointed.
 Handled one more state Madhyapradesh along with Gujarat.
 Resolved long pending customer issues related to product.
 Achieved dealer’s workshop revenue targets.

DPC MOTORS-(Mahindra dealer) Arlem, Goa. From “July 2005 to December 2006”
Designation: Assistant Service Manager-Automobiles.
Roles & Responsibilities: Responsible for the customer-focused and efficient operation of the
dealership'sservice department.Tooperate the departmentatmaximumproduction, controlling costs,
building a loyal clientele, maintaining good employee relationships, setting and obtaining sales
objectives and maintaining service records.
Major activitiesinvolved:
 Sellingandpromotingthe servicesofferedbythe business.
 Managementdayto day aspectsof the businessunit
 Managing workshopjobsandprojects.
 Liaisingwithcustomersandsuppliers.
 Ensuringthe continuousimprovementandqualityof service.
 Monitorhighcost expenditure.
 Trainingof technician.
 Warranty claimshandling.
 Sparesparts inventorycheck.
 Monitoringandachievingcustomersatisfactionindex.
Al Yousuf motors LLC Dubai, U.A.E. From “Oct 2002 to April 2005”
Designation:Service Advisor-Automobiles.
Roles& Responsibilities:
 Greetedcustomers,scheduledserviceappointmentsandreceivedvehicle information.
 Handledcustomercomplaintsandensuredhighcustomersatisfactionstandards.
 Promotedthe service facilitiestoincrease repeatbusiness.
 Performedaftersalesfollow upsanddevelopedstrongrelationships
 Ensuringthe highestlevelsof customersatisfaction
 Leadinga teamof technicianstoperformqualitymaintenance andrepairsinatimelyfashion
 Schedulinganddistributionof worktoeffectmaximumoutput.
 Promote the shopand itsservicesthroughexceptional customerinteractions.
 Manage consistent salesgrowthandprofitability.
M/s.Goa Motors Ltd.(Hyundai Motors dealer) Goa, India. From “Sept 2000 to Sept 2002”
Designation: Service Advisor-Automobiles.
Roles& Responsibilities: Provide timely, proficient and accurate service to customers seeking vehicle
maintenance in a customer friendly and sales oriented manner.
M/s. FOMENTO CORP.(Yamaha motors dealer)Goa, India. From “Feb 1996 to Sept 2000”
Designation: Service Supervisor-Automobiles.
Roles& Responsibilities:Toorganizes, support,directs,coachesanddevelopsthe Mechanical Customer
Service Advisors and Service Technicians to achieve high levels of customer satisfaction and revenue
growth.Accountabilitynotonlyincludesserviceprocessdevelopment,monitoringandtracking,but also
includes training and expense accountability for the service organization.
Completedprojectonautomaticdippingof Headlightsfromhighbeamtolow beamforsafetypurpose.
Completed project work on power steering system for Tata cars.
Project work done during studies:
 Ability to quickly learn new technical systems and processes
 Ability to negotiate pricing with vendors.
 Familiarity in preventative maintenance programs.
 Excellent Organizational and interpersonal skills.
 Strong organizer, team builder and manager.
 Proficiency in MS OFFICE (word, excel & power point).
 Customer relationship managing skills.
 Good trainer and motivator.
 Automobile workshop management skills.
1996- Passed Diploma in Automobile Engineering (Four year full time course) with First Class
Distinction grade from Fr. Agnel Polytechnic Verna–Goa.
1991- Passed SSC from Model English high school with second class.
2011- Passed Master’s Program in Business Administration (MBA-Operations)
(Correspondence) specialization in Operation management through India Institute of Business
Management studies-Mumbai.
2005- Passed Diploma in Logistics and Supply Chain Management with First Class ALCMS.
Date of Birth: 24th
September 1974.
PresentAddress: House no:1301
Agalli,Gogol,Fatorda,Margao, Goa-India-403602.
Contact Details– Mobile +91 9049034868, Residence-+91 8322759503.
Marital Status – Married Children’s: One Daughter.
Rajesh Naik Gaonkar.
Training & Placement officer
Don Bosco College of Engineering, Fatorda, Margao, Goa.
Contact no: +919763338653.
Professional Educational:
Personal Details:
Core Competencies:
References:
Management courses:
RR

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RR

  • 1. Curriculum Vita Rajan Redkar Mobile:+919049034868/+919764996171 E-mail:rajanredkar@gmail.com SKYPE ID:rajan.redkar Summary: I am Automobile Engineering having 18 years rich experience in the field of automobiles repairs, fleet management, Workshop management, Transportation, Hiring of Light and Heavy vehicles. I am highly proficient in Garage-Time-Man-Machine-Inventory Management activities, Cost control, Budgeting, documentation, Reporting, improving productivity & safety of the company. Transport Manager. (From May 2012 –Present) Varun Beverages Ltd, Arlem, Goa - (Pepsi largest bottlers in India, Mozambique, Srilanka & Nepal)-FMCG. Roles & Responsibilities:  Responsible for the Fleet Management of Goa ,Kolhapur & Sawantwadi Zone and handling Fleet of about 150 vehicles and ten forklifts .  New vehicle purchase and Designing of Upper Structure based on logistics Requirement and Modification of Existing Body structure.  Directthe activitiesof staff inrelationtotransportationoperationsincludingdispatching, routing& trackingtransportationvehicles.  Budgetpreparation&ensuresthe costof operationsiskeptwithinthe sanctionedexpenditure budgets by Monitoringvehicle logbook, Vehicle KMPL&tyre life CPK.  Ensuresproperfleetmanagement &driverstrainingtoimprove the utilizationandavailabilityof the fleet,reduce downtime andreduce maintenance cost. Tracking vehicle onGPS.  NegotiationwithtransportvendorsforfreightsFixationandfreightcalculationforlocal transporters.  To ensure thatall requiredvehicleregistrationsandstatutorycompliancesincludingfitness certificates,insurances,permits,roadtax &PUC are maintained/renewedwell withinthe stipulateddue dates.  To supervise the staff dutyrosterforTransportexecutive&Driversandto monitorovertimes.  To prepare variousMIS Reportsrelatingtothe departmentonschedule asprescribedbythe Managementfromtime totime.  To ensure control onexpensesof the departmentandkeepthemwithinthe targetssetoutin the budgets. Professional work experience:
  • 2. Fleet Manager. Sept’08 – April 2012. GVKEmergency Managementand Research Institute, Goa. (108 Ambulances) Roles & Responsibilities: manage all fleet activities (including maintenance and purchasing) Recruit, interview, select, train, motivate, coach, and mentor mechanics, Responsible for the purchasing of all parts at the local level for fleet maintenance, Execution of PM schedule, Warranty and inventory control management, Investigation of vehicular accidents and personal injuries associated with fleet. Major activities involved:  Handling fleets of Light commercial vehicles, mechanics, drivers, Fleet executives.  Maintaining the Uptime and monitoring to minimized the downtime for repairs.  To ensure that preventive maintenance schedules are carried out periodically.  Inspection of vehicle log books, fuel records, drivers driving license validity.  Regularly monitoring Insurance policies and other statutory process.  Manage and maintain the commercial fleet to ensure safety and efficiency.  Coordinate with Vehicle dealer & Manufacturers for preventive Maintenance.  Prepare Fleet budgets & MIS reports and submit to Head of operations.  Providing training for drivers on safe driving and maintenance of vehicles.  Liaisons with Government officials.  Prepare drivers duty rosters.  Identifyandimplementcostsavingopportunitiesandutilizeefficiency initiatives in the area of vehicle usage and fuel consumption across the Group.  Tracking of vehicle using AVLTS & GPS.  Key Learning’s & Achievements:  Promoted from Fleet executive to Fleet Manager.  Launch of automatic vehicle tracking and locating system in Goa.  Major cost saving in fleet maintenance.  No major accidents due to defensive driving training program conducted by me.  Proper utilization of fleet for emergencies trip.  Uptime achieved 99.8%.
  • 3. Hindustan Motors Ltd, Gujarat Dec’2006 - August’2008 Designation: Territory Service Manager -Automobiles for Gujarat & Madhya Pradesh. Major activitiesinvolved:  Dealerhandling&resolvingservice relatedissueswithHeadOffice.  LookingaftercustomersupportactivitiesforCommercial.  Developmentof channel partnersforproductsupport.  Networkexpansion.(Dealerships/ASC‘s)  Lookingaftercustomersupportactivities.  Customersatisfactioninitiativestoimprove CSI.  Dealershipandservice Centre profitabilityandworkingcapital management.  Customercomplainthandlingandresolution.  Providingtrainingfortechnicians.  Sendingproductfailure reports.  Warranty settlementandWarrantyAuditsof the Dealerships.  ConductingService Campsatthe Dealership. Key Learning’s& Achievements:  Network expansion done in Gandhinagar-One dealer appointed.  Handled one more state Madhyapradesh along with Gujarat.  Resolved long pending customer issues related to product.  Achieved dealer’s workshop revenue targets.  DPC MOTORS-(Mahindra dealer) Arlem, Goa. From “July 2005 to December 2006” Designation: Assistant Service Manager-Automobiles. Roles & Responsibilities: Responsible for the customer-focused and efficient operation of the dealership'sservice department.Tooperate the departmentatmaximumproduction, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records. Major activitiesinvolved:  Sellingandpromotingthe servicesofferedbythe business.  Managementdayto day aspectsof the businessunit  Managing workshopjobsandprojects.  Liaisingwithcustomersandsuppliers.  Ensuringthe continuousimprovementandqualityof service.  Monitorhighcost expenditure.  Trainingof technician.  Warranty claimshandling.  Sparesparts inventorycheck.
  • 4.  Monitoringandachievingcustomersatisfactionindex. Al Yousuf motors LLC Dubai, U.A.E. From “Oct 2002 to April 2005” Designation:Service Advisor-Automobiles. Roles& Responsibilities:  Greetedcustomers,scheduledserviceappointmentsandreceivedvehicle information.  Handledcustomercomplaintsandensuredhighcustomersatisfactionstandards.  Promotedthe service facilitiestoincrease repeatbusiness.  Performedaftersalesfollow upsanddevelopedstrongrelationships  Ensuringthe highestlevelsof customersatisfaction  Leadinga teamof technicianstoperformqualitymaintenance andrepairsinatimelyfashion  Schedulinganddistributionof worktoeffectmaximumoutput.  Promote the shopand itsservicesthroughexceptional customerinteractions.  Manage consistent salesgrowthandprofitability. M/s.Goa Motors Ltd.(Hyundai Motors dealer) Goa, India. From “Sept 2000 to Sept 2002” Designation: Service Advisor-Automobiles. Roles& Responsibilities: Provide timely, proficient and accurate service to customers seeking vehicle maintenance in a customer friendly and sales oriented manner. M/s. FOMENTO CORP.(Yamaha motors dealer)Goa, India. From “Feb 1996 to Sept 2000” Designation: Service Supervisor-Automobiles. Roles& Responsibilities:Toorganizes, support,directs,coachesanddevelopsthe Mechanical Customer Service Advisors and Service Technicians to achieve high levels of customer satisfaction and revenue growth.Accountabilitynotonlyincludesserviceprocessdevelopment,monitoringandtracking,but also includes training and expense accountability for the service organization. Completedprojectonautomaticdippingof Headlightsfromhighbeamtolow beamforsafetypurpose. Completed project work on power steering system for Tata cars. Project work done during studies:
  • 5.  Ability to quickly learn new technical systems and processes  Ability to negotiate pricing with vendors.  Familiarity in preventative maintenance programs.  Excellent Organizational and interpersonal skills.  Strong organizer, team builder and manager.  Proficiency in MS OFFICE (word, excel & power point).  Customer relationship managing skills.  Good trainer and motivator.  Automobile workshop management skills. 1996- Passed Diploma in Automobile Engineering (Four year full time course) with First Class Distinction grade from Fr. Agnel Polytechnic Verna–Goa. 1991- Passed SSC from Model English high school with second class. 2011- Passed Master’s Program in Business Administration (MBA-Operations) (Correspondence) specialization in Operation management through India Institute of Business Management studies-Mumbai. 2005- Passed Diploma in Logistics and Supply Chain Management with First Class ALCMS. Date of Birth: 24th September 1974. PresentAddress: House no:1301 Agalli,Gogol,Fatorda,Margao, Goa-India-403602. Contact Details– Mobile +91 9049034868, Residence-+91 8322759503. Marital Status – Married Children’s: One Daughter. Rajesh Naik Gaonkar. Training & Placement officer Don Bosco College of Engineering, Fatorda, Margao, Goa. Contact no: +919763338653. Professional Educational: Personal Details: Core Competencies: References: Management courses: