1. 10 years working experience in OMAN,SUDAN [Africa]and YEMEN.
27th August 2003 to 20th August 2004, working in OMAN AL RAFAA TRADING &
CONTRACTING LLC . 2006 May to August 29th 2012 worked in in Sudan Africa, Hyundai Motors.[El
BarBary Engineering and Ahmed Hafez El BarBary].25th
July2013 to 10th
September 2013 Elie Group
Sudan.25th
April 2014 to 6th
April 2015 Alwatary Trading & Agricultural Dev Co [HONDA MOTORS
DEALER YEMEN ]
EXPERIENCE SUMMARY out of INDIA
Monitor & control the daily activities of the Workshop floor and ensure that all
works are carried out according to company standards.
Ensure technical and process support to all staff and customers to ensure the “Fix it
Right” ratio is maximized.
Coordinate activities of personnel conducting receiving, servicing and testing of vehicles
and maintenance of equipments & tools.
Ensure maximum Productivity by correct utilization of Manpower, Machinery &
Facility..
Analyze Customer Complaints & Repeat Repairs. Plan & Implement Preventive
Measurements.
Ensure the maximum possible Sale of labour & Parts.
Assist Head - Customer Service in system planning & development
Customer complaints handling and resolution. Have hands on Experience in all model of
Hyundai &HONDA passanger cars. Sohc,dohc,v6,v8,vgt,crdi petrol and diesel engines
TROUBLE SHOOT AND OVERHAULING hydraulic and electronic power
steerings,manul and auto transmissions,all type brakes,all type suspensions,clutch
systems,electrical and a/c systems,trouble shooting jobs,vehicle scaning and diagnosis
troubles. Troubleshooting Procedures, Troubleshooting Test…. Diagnose the vehicle
technical complaints & Guide technicians for proper jobs.
Prepare body repair estimates, take approval from insurance companies & Supervise
accident body repairs.
Repair Order Processing & Workshop Scheduling
Work follow up & Quality Control
Prepare estimate for additional repairs & obtain customer approval through Service
Advisors.
Support on warranty related jobs.
Support Service Advisors for Customer complaint handling.
Monitor & Minimize Repeat complaints.
.
Attend & Resolve Repeat concerns.
Monitor, Control workflow & follow up with Customers.

2. Repeat repair analysis.
and control the activities of the Service, Body shop, Spare parts, Customer Relation &
Warranty departments to exceed budgets, ensuring optimum use of all personnel and
facilities resource.
Maintain quality standards & procedures as per manufacturer norms.
Ensure customer satisfaction for enhanced business levels and Customer retention.
Manage the maintenance and upkeep of the workshop equipments to maximize utilization
and minimize downtime. & Initiate procurement of additional equipments in line with
business growth.
Summary
A growth driven self-motivated professional offering over 16 years of rich experience in
passenger car servicing and handling different roles Technician,service adviser,technical
adviser,oprations manager,.... coupled with high level of confidence and commitment to
contribute both top and bottom line growth of the organization in INDIA & ABROAD.
Seeking a Middle/Upper service position in AUTOMOBILE DIVISION the domain of
Technician,service adviser,technical adviser,Mechanical service incharge….
Have hands on Experience
Working experience in all model of Hyundai &HONDA passanger cars. Sohc,dohc,v6,v8,vgt,crdi
petrol and diesel engines TROUBLE SHOOT AND OVERHAULING hydraulic and
electronic power steerings,manul and auto transmissions,all type brakes,all type
suspensions,clutch systems,electrical and a/c systems,trouble shooting jobs,vehicle scaning
and diagnosis troubles. Troubleshooting Procedures, Troubleshooting Test…..
OBJECTIVE
To work with an establishment which shall be able to utilize my capabilities and experience gained in last
several years in the areas of automobile vehicles servicing ,Internal Control ,Compliance and Risk
Management in a positive and result oriented manner and to grow along with the establishment.Presently
working in Hyundai dealer service center as a service incharge.
Key responsibility:

3. Inspect motor vehicle in operation, road test motor vehicle, and test
automotive systems and components using computerized diagnostic
and other testing devices to diagnose and isolate faults. Adjust, repair or
replace parts and components of automotive systems including fuel
system, brakes, steering and suspension, engine and drive train,
emission control and exhaust, cooling and climate control, and electrical
and electronic systems using hand tools and other specialized
automotive repair equipment. Supervise and manage workshop operations . Reduce
wastage and control in-house running cost .
Name : BIJUMON K. G.
Father’s Name : K. S. Gopalan
Permanent Address : Kaniyarkudy House,
Kunnappilly P. O., Chalakudy (Via)
Thrissur Dist., Kerala,
. India - 680 311.
Telephone No. : Mob: 0091-8606198259 and 9544049609
Date of Birth : 02-03-1975
Nationality : Indian. Passport No – N0200876.

4. Marital Status : Married
Religion : Hindu, Ezhava
Educational Qualifications : Passed T.H.S.L.C. (Technical High School
Leaving Certificate) [3 years course].Passed I.T.I
Mechanic Motor Vehicle trade. National Trade Certificate.
: Automobile engineering
Experience : 16 years experience in New Generation Car
Maintenance.
One year working experience in MUSCAT (OMAN) .
6 years working in Sudan Africa[Hyundai
Motors].1Year
2015 Alwatary Trading & Agricultural Dev Co [HONDA MOTORS DEALER YEMEN ]
AUTOMOBILE PROFESSIONAL
1998 to 2003, working in Autoline Services, Maruti Service Point & all Car Service
Centre, Kochi.
: 27th August 2003 to 20th August 2004, working in
OMAN AL RAFAA TRADING & CONTRACTING
LLC as a Supervisor (Vehicles Division).
October 2004 to May 2006 Autoline Service All Car Service Centre, Kochi.
May 20th 2006 to May20th 2008 working in Elbarbary Engineering SUDAN, Africa
(Hyundai Motor’s Dealership Service Centre)
Khartoum Bahry.
.May 2008 to August 29th
2012 working in Ahmed Hafez Elbarbary Co Ltd,[Hyundai
division] SUDAN Africa .Khartoum Bahry.
25th
July2013 to 10th
September 2013 Elie Group Sudan. Mechanical service in charge.
September 2012 to till now : Kannan Automobiles Murigoor Chalakudy as a Operations Manager
[Floor in charge]. 25th
April 2014 to 6th
April 2015 Alwatary Trading & Agricultural Dev Co
[HONDA MOTORS DEALER YEMEN ]
Languages Known : Malayalam,Hindi, English & Arabic
Additional Qualifications : Computer Knowledge
…Skype ID – bijuvini1.

5. * Holding Sudan & Indian Driving licenses
Details of References can be provided when ever required.
DECLERATION:
I do here by declare that all the statements made in this resume are truly complete and correct to the
best of my knowledge and belief .If selected I shall do my work most conscientiously.

6. * Holding Sudan & Indian Driving licenses
Details of References can be provided when ever required.
DECLERATION:
I do here by declare that all the statements made in this resume are truly complete and correct to the
best of my knowledge and belief .If selected I shall do my work most conscientiously.