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IT Shades
Engage & Enable
T-Bytes
Platforms & Applications
January Edition 2021
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates..................................................................................................................................................7
3. Rewards and Recognition Updates...................................................................................................................18
4. Customer Success Updates................................................................................................................................26
5. Partnership Ecosystem Updates........................................................................................................................42
6. Environmental & Social Updates......................................................................................................................49
7. Miscellaneous Updates.......................................................................................................................................52
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Financial, M & A Updates
Platforms & Applications Industry
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Financial, M&A Updates
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TPG Takes Majority Stake In HR Software Company Greenhouse With $500
Million Investment
Private equity giant TPG has closed on a $500 million investment into HR software startup Greenhouse, taking a majority stake in the
company following a year when it both laid off employees and reported surging revenue. Through one its funds, TPG Growth, and its
impact investing arm, the Rise Fund, the private equity firm poured $47 million fresh capital into Greenhouse, people with knowledge
of the deal tell Forbes, valuing the startup at close to $820 million post-money. In addition, TPG spent close to $450 million buying
shares from existing investors — including Benchmark and Thrive Capital — and Greenhouse’s executives and employees, the people
said. The investment is a loud endorsement of Greenhouse after a turbulent year for the startup, which provides software to companies
to track job applicants and bolster recruiting efforts. After the Covid-19 pandemic hit the United States in March, Greenhouse laid off
almost a quarter of its employees as it watched hiring plummet across the entertainment, hospitality and travel industries. But after
seeing a spike in hiring activity across the technology industry, Greenhouse reported revenue growth of 30% year-over-year during
2020, says CEO Daniel Chait, who added that Greenhouse has since resumed hiring and now has about 300 employees. That surge in
growth prompted negotiations in the last months of 2020 with TPG’s impact investing arm to take a majority stake in the company,
TPG and Greenhouse would not disclose Greenhouse’s revenue figures or whether the company is profitable, nor would they share the
size of TPG’s stake after the most recent deal. People with knowledge of the deal said that existing investors had sold a portion of their
stake, while maintaining an undisclosed minority stake. In addition, employees and executives will also be given the option to sell
shares. The Greenhouse investment also caps a busy period for the Rise Fund, a $5 billion venture investment firm which TPG launched
in 2016 to focus on investments in companies that aim to meet a criteria of sustainability goals set by the United Nations, and is backed
by well-known activists such as U2 frontman Bono and tech leaders like Reid Hoffman, the co-founder of LinkedIn. This week, the fund
announced it would also be taking a majority stake in Element Markets, a company that advises corporations on meeting renewable
energy goals. In the meantime, with millions of people losing jobs every month, including almost 1 million in the past week according
to figures released Thursday, it remains unclear whether the U.S. will experience a hiring surge in the next 12 months, or if employers
will be slower to rebuild their workforces — an outcome that will affect Greenhouse’s bottom line. TPG’s Zappert, who will be joining
Greenhouse’s board, alongside two other TPG appointments, is understandably bullish on a hiring comeback, saying Greenhouse now
is on track for the public markets within 2 years.
Executive Commentary
“Many of those companies who took the foot off the gas in March and April, ultimately saw that the growth was still there,” says
a partner at TPG Growth, who led the Greenhouse investment. “It only increased our conviction that if they perform really well in
a year that was the most affected we’ll see in our lifetimes, what would it look like in a normal year.”
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Description
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Financial, M&A Updates
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IFS Growth Outperforms Market In 2020 With 26% Increase In
Software Revenue
Some of the key milestones for IFS in 2020 included:
• The acquisition of Clevest that has increased the depth of IFS’s service management proposition
• The launch of IFS Remote Assistance, that won Business Innovation of the Year at the Technology Excellence Awards
• Growth in IFS’s ecosystem, now with over 8,000 customers and partners having participated in paid-for and free training
• The IFS Community growing to over 5,000 active contributors
• The launch of the IFS Voice of the Customer program that has helped IFS achieve the highest customer satisfaction scores
compared to industry peers (according to Gartner Peer Insights).
Financial and Operational Highlights for FY 2020, growth YoY:
• FY2020 software revenue was MSEK 5,092, an increase of 26 percent versus 2019
• FY2020 recurring revenue was MSEK 4,081, an increase of 43 percent versus 2019
• FY2020 cloud revenue increased 60 percent versus 2019
• FY2020 net revenue was MSEK 7,211, an increase of 14 percent versus 2019
• In addition, service business license revenue grew 105 percent versus 2019 while aerospace and defense license revenue grew 37
percent.
Additional highlights:
• IFS added close to 200 new logos across its core industries, including Carlsberg, Panasonic, BRITA, LKAB, Savoye, Marshall
Aerospace & Defence Group, MRO Logistics, Groupe Beneteau, Lely, De Havilland Aircraft Canada, Mitutoyo and Séché
Environnement.
• The partner Ecosystem grew 28 percent versus 2019 and participated in over 30 percent of implementations.
• IFS held its leader status in the Gartner Magic Quadrant for Field Service Management, maintaining this position every year since
2014. Also in 2020 IFS was named a Leader in the IDC MarketScape for SaaS and Cloud- Enabled Large Enterprise ERPApplications,
a Gartner Peer Insights Customer Choice Cloud ERP for Product-Centric Enterprises, a Gartner Peer Insights Customer Choice for
EAM Applications and a Leader in the IDC MarketScape for SaaS and Cloud-Enabled EAM Applications.
Executive Commentary
IFS CEO commented: “I think that every CEO will have been affected one way or another by 2020. Like many, we had to adapt
as individuals and as a business, but the passion this team has for customers continued to shine. I am hugely proud of that. I am
also really proud to see that a significant part of our license revenue has come from new logos, customers who have moved away
from their legacy vendor; this combined with our performance in recurring revenue points the performance of a very strong
business. 2021 will be a hugely important year for IFS as we launch IFS Cloud on March 10th."
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Key Financial Highlights
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Financial, M&A Updates
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Banyan Treatment Centers Uses Insights from Sage Intacct to Save $1 Million
Annually
Sage, the market leader in cloud business management technology, announce that
Banyan Treatment Centers is saving $1 million annually through improved spend
management as a result of deploying the Sage Intacct financial management system.
After replacing its legacy accounting software with Sage Intacct, Banyan’s finance
team shortened its monthly close process by 40 percent, increased efficiency by 35
percent, and reduced total cost of ownership by $300,000. Banyan is a national drug
treatment and mental health rehabilitation organization. As the company made
acquisitions and grew from a small business with five locations into a larger
corporate structure spanning fourteen facilities across seven states, it needed robust
multi-entity, accrual-based accounting, For more information on the results Banyan
Treatment Centers achieved with the Sage Intacct financial management solution.
Banyan is a national drug treatment and mental health rehabilitation organization. As
the company made acquisitions and grew from a small business with five locations
into a larger corporate structure spanning fourteen facilities across seven states, it
needed robust multi-entity, accrual-based accounting.
Executive Commentary
“We were looking for consolidation capabilities and better visibility into our cash
balances since money was moving in and out of the business very, very fast,” said
chief financial officer at Banyan Treatment Centers. “We considered several
other market-leading solutions, but ultimately felt Sage Intacct was the right
choice to support a future-proof transition and quickly get our metrics out of
Excel spreadsheets.We've saved a million dollars from having better visibility,
since we can now be highly efficient in how we're spending our money. With
Sage Intacct, we know about so many business trends that were simply
impossible to track before amidst our constant growth and spending increases.”
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Financial, M&A Updates
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MRI Software Acquires AMTdirect, a Provider of Lease and Facilities
Management Solutions
MRI Software, a global leader in real estate technology, has acquired AMT
direct, a North Carolina-based provider of lease accounting, lease
administration and facilities management solutions for corporate occupiers
and lessees. Clients across a wide range of industries use AMT’s
technology to organize and manage their lease portfolios while ensuring
compliance with global lease accounting standards, such as FASB, IASB,
and GASB. The acquisition further reinforces MRI’s commitment to the
occupier sector and increases its market presence. MRI’s solutions serve the
needs of all parties in a building, covering property owners, operators and
tenants. The company now serves approximately 2,000 occupier clients
worldwide. MRI will continue to support AMT users without interruption.
Kirkland & Ellis served as MRI’s legal advisor. AMTdirect was an
investment held by Luminate Capital Partners.
Executive Commentary
“Today’s businesses require technology to adapt to the changing nature
of work,” says Chief Executive Officer of MRI Software. “Commercial
tenants must efficiently manage their space to provide a safe, flexible
experience for employees, while also strategically managing their leases
to maintain compliance with new lease accounting standards.”
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Financial, M&A Updates
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Avidxchange Acquires Core Associates To Become A Leader In Accounts Payable
Automation For The Construction Industry
AvidXchange, the leading provider of accounts payable (AP) and payment automation solutions for the
middle market, has acquired Core Associates, the makers of TimberScan and complementary AP solutions
trusted by more than 30,000 users nationwide. Through this acquisition, AvidXchange is now one of the
foremost AP automation providers for the construction market, offering the only complete purchase-to-pay
solution for Sage 300 CRE (formerly Timberline), Sage 100 Contractor, Acumatica and Sage Intacct
Construction accounting systems. As an AvidXchange company, Core Associates will continue to offer
TimberScan to help customers in the construction industry, including contractors, commercial developers
and property managers, eliminate manual AP tasks and shift to electronic invoicing. By integrating
TimberScan with AvidPay, customers will benefit from fully automated processes from procurement
through payment in a single solution, enabling greater efficiency and visibility coupled with the ability to
approve invoices and payments from anywhere, at any time. All Core Associates’ customers will have
access to the AvidPay Network of 680,000 suppliers to facilitate more efficient payment processing and
give construction businesses multiple electronic payment options. E-payments eliminate the need to receive
paper checks, which helps reduce check fraud while creating higher rebate potential to offset cashflow
challenges. The support of AvidXchange’s live, hands-on supplier services team also means contractors and
developers can focus more on jobs and less on back-office paperwork, minimizing the need to spend time
on manual tasks like fielding inquiries on outstanding bills and maintaining supplier payment preferences.
Financial Technology Partners LP and FTP Securities LLC (“FT Partners”) served as the exclusive financial
and strategic advisor to AvidXchange in this transaction.
Executive Commentary
“There is no better way to start 2021 than by welcoming Core Associates customers, partners and
employees to AvidXchange,” said CEO and Co-Founder of AvidXchange. “With this acquisition,
existing Core Associates users and new customers will benefit from the combination of TimberScan’s
purpose-built AP automation platform and e-payments processed through the AvidPay Network to
transform the way they pay bills.”
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Financial, M&A Updates
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Visma increases acquisition focus; appoints M&A Manager for Finnish market
Visma, the largest SaaS company in Northern Europe, will continue to
pursue an active acquisition strategy in addition to strong organic growth,
and has strengthened its global acquisition team with a local Finnish M&A
Manager. 2020 was a record year for Visma globally in terms of
acquisitions, with over 30 companies joining the Visma family. In addition
to the Nordic countries, expansion continued in the Benelux region, with
the acquisition of several financial management Software as a Service
(SaaS) companies. Visma will continue to implement an active acquisition
strategy also this year and has strengthened its global Mergers &
Acquisitions (M&A) team by recruiting a M&A manager in Finland. Anssi
Puolakka, M.Sc., has been appointed to the position in December. Anssi has
previously held M&A positions at KONE and Total Specific Solutions
(TSS). At TSS, Puolakka was responsible for software acquisitions and
investments in Finland, Denmark and the Baltic countries.
Executive Commentary
“Visma provides a good home for growing SaaS companies and an
opportunity to accelerate growth. The acquired company will be
allowed to continue operating independently, but as part of a larger
business entity with extensive experience and expertise in the various
stages of growth. I would like to welcome Anssi to Visma’s M&A team
to strengthen the mapping and execution of acquisitions in the
strategically important Finnish market,” says Visma's Head of M&A.
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Solutions Updates
Platforms & Applications Industry
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Solution Updates
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Finastra’s Fusion Invest moves to the cloud
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Solution Description
Finastra announced that its investment management solution Fusion Invest is now available to customers through the cloud – helping
asset managers digitally transform their operations and benefit from increased agility and improved operational efficiency.
Implementing Fusion Invest in the cloud means asset managers can access all the tools they need to support their investment
management requirements, with no need to worry about deploying hardware on premise. It also provides increased agility to scale
and grow and to access innovative new products and services from Finastra and its partners in areas such as portfolio management
and reporting, available through the FusionFabric.cloud open developer platform. Fusion Invest is designed to help portfolio and
investment managers perform better in a market that is becoming ever more complex and highly regulated. It offers maximum
transparency and supports collaboration throughout the investment process, ensuring the investment team, portfolio managers, risk
department, and operations are optimally aligned. The latest version also supports the transition from LIBOR to alternative risk-free
rates. In addition, Fusion Invest offers a competitive edge to insurance asset managers – offering pre-trade accounting metrics and
solvency capital ratio, yield projections and support for IFRS9.
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Solution Updates
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Jersey Electricity Energised by Infor and Progressive TSL
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Solution Description
Energy division embarks on digital transformation journey with cloud-based Infor EAM and mobile solutions, Infor announced that Jersey Electricity has commenced a roll-out of a
cloud-based Infor EAM solution across its generation and distribution teams in conjunction with Infor UK channel partner Progressive TSL. Jersey Electricity plc is a vertically integrated
power utility dealing in the importation, generation, transmission, and distribution of sustainable, low-carbon energy. It is the sole supplier of electricity in Jersey, part of the British Channel
Islands, serving around 50,000 domestic and commercial customers. Jersey Electricity is a long-standing user of Infor’s best-in-class enterprise asset management system, Infor EAM, to
manage JE’s power generation assets. JE recognised the value of moving its existing Infor solution to the cloud, introducing the Infor EAM Mobile application, and extending Infor EAM into
other areas of its business. Infor implementation partner Progressive TSL is an Infor EAM expert and specialist in the energy sector. Progressive TSL worked with Infor and the JE team to
develop a business case highlighting the benefits to Jersey Electricity of extending and enhancing its existing Infor solution.
Key benefits include:
• Infor EAM Mobile – enables operatives working in the field to access and update key data from the central Infor EAM system in real time
• Additional Infor EAM functionality – incorporating not only maintenance but also Infor EAM’s procurement and inventory management features – streamlining processes and driving
efficiencies
• Extension into other JE teams – the benefits of Infor EAM will be extended from the energy generation team to the JE distribution team
• Infor Cloud – enables a fully managed service, ensuring JE is always on the latest software version and able to benefit from Infor’s continued investment and development of the Infor
EAM application
Over the coming months, Progressive TSL will be rolling out Infor EAM 11.6, Infor EAM Mobile and Infor OS operating service across JE’s energy generation and distribution teams. This
new solution will be fully integrated with JE’s existing systems.
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Solution Updates
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All New Mint iOS App Launched to Empower Financial Freedom
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Solution Description
Intuit Inc. launched a significantly updated Mint experience to help people effortlessly manage their finances. The new Mint app provides a major design refresh, new features such as subscription monitoring, an advanced
month-over-month view of net worth and spending, and personalized Mintsights™ in a powerful and free all-in-one app.
The refreshed Mint app includes:
• Trend Visualizations: Users will now have immediate access to key trends right from the overview. They will see how their net worth changes over time and easily track month-over-month spending so they can assess
and adjust against their goals.
• In-Product Mintsights: Personalized insights, newly available in-app, will now offer more relevant guidance based on an individual’s unique financial situation and goals, such as alerting you when your bills increase
or opportunities to adjust your budgets to save more based on your historical and current spending. Mintsights are personalized for each user and provide suggestions based on prior activities to help people save money
and pay down debt faster.
• Automatic Subscription Tracking: Users can seamlessly see subscriptions they’ve purchased by connecting any bank or credit card used to pay for subscriptions. Mint will now allow customers to set up an automatic
notification if any of those subscriptions increase or decrease in price.
• Bulk Edit and Improved Categorization: Categorizing transactions is even easier in the Mint app, with the option to bulk edit multiple transactions at once, and customize your categories.
• New This Month tab: Immediate access to all your spending, trends, and budgets with a single tap to quickly and easily monitor your spending behaviors.
• Income Tracking: In addition to tracking your monthly expenses against your budget, users can also now track your paychecks, interest income, rental income, and reimbursements.
• Improved Usability: Users will no longer have to scroll to access critical financial information such as: notifications, credit score, and accounts.
Mint has empowered millions of people to take control of their money and improve their financial outcomes regardless of their situation. In addition to significant product upgrade, Mint has also made continuous
improvements over the last year to features our customers care about most: categorization accuracy, account connectivity, and better recommendations and insights based on machine learning technology and behaviors
over time.
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Solution Updates
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Croatia Osiguranje Goes Live With Sapiens Iditsuite For Its New Digital
Brand Laqo
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Solution Description
Sapiens International Corporation, A leading global provider of software solutions for the insurance industry,
announced that Croatia osiguranje, a leading Croatian insurer that has been operating in the region for over135 years,
has launched a successful go-live with LAQO, a full digital solution for motor insurance. The go-live of LAQO, with
Sapiens IDITSuite for P&C, is the first of three stages of the full digital program, and is already yielding positive
results for CROSIG. In the next phases, Sapiens’ solutions enhance the insurer’s entire property & casualty (P&C)
business, including digitalizing claims handling. Sapiens’technology is expected to further increase the productivity of
CROSIG’s sales force and speed up its time to market, while optimizing and simplifying business operations.
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Solution Updates
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Sugar CRM Launches SugarPredict to Take the Guesswork Out of Sales
with AI for All
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Solution Description
Sugar CRM Inc., the innovator of time-aware CX, announced the launch of Sugar Predict, the first data-fueled AI for CRM. SugarPredict delivers new levels
of prediction accuracy without the time, cost, and technical expertise typically required for companies to take advantage of AI. Fifty-two percent of sales
leaders say their CRM is costing them lost revenue, according to new research from SugarCRM that examines the lack of customer visibility that plagues
most companies. The quality and consistency of the data entered by CRM users can create challenges for basic AI systems. SugarPredict takes a different
approach by enriching customer data with additional attributes that results in more comprehensive and consistent AI models. SugarPredict provides accurate
predictions, even with limited first-party data, while diligently guarding the privacy and security of company and customer information. As the first of many
SugarPredict-powered capabilities in Sugar Sell, the technology is being used to take the guesswork out of lead prioritization, lead Ideal Customer Profile
(ICP) alignment, and opportunity-to-close-won scoring. SugarPredict analyzes historical account, deal, and company data to accurately predict which leads
are most likely to become customers. Lead scoring is based on similarity to historical conversions (converted leads or closed-won opportunities), while ideal
customer profile matching identifies leads that are similar to a company’s past and current customer bases. SugarPredict leverages Sugar’s time-aware CX
platform which provides a full historical record of all change events related to customers and customer-facing processes. SugarPredict for sales force
automation, marketing automation, and customer service applications is based on technology from last summer’s acquisition of Node.io. SugarPredict is free
for Sugar Sell customers and will roll out to Sugar Market and Sugar Serve customers later this year.
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Solution Updates
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Temenos Transforms Corporate Banking with End-to-End, Cloud-Native
Corporate Lending Platform
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Solution Description
Temenos, the banking software company, announced its next-generation end-to-end corporate lending platform, designed to help banks digitally transform their entire corporate
banking business to reduce cost and drive operational efficiencies, improve customer experiences, and create offers for customers that are tailored to individual corporate needs. The
microservices-based platform helps banks automate their heavily manual and complex processes and enables the bank’s corporate lending teams to access the right data at the right
time to make faster and smarter decisions. Temenos’corporate lending platform enables banks to evaluate loan applications more rapidly, structure complex corporate deals and handle
negotiations in a transparent and efficient manner. It also allows banks to assess credit risk to maximize the performance of their product portfolio and capital, as well as help corporate
customers access the right credit facilities for their needs. The digital corporate lending platform also enables banks to manage lending for both corporates and SMEs, further
streamlining systems and processes. Corporate banks often have complex IT architectures with data residing in multiple system siloes, resulting in time consuming, heavily manual
processes and poor data utilization. Temenos’ end- to -end corporate lending solution helps banks streamline their disparate systems into a centralized platform with consolidated
processes and pricing, embedded analytics and real-time dashboards, to offer fully automated digital services. Temenos’ enhanced corporate loan origination capabilities help banks
manage the entire loan lifecycle, from pre-screening to underwriting, due diligence, document capture, credit administration, acceptance and closing. This enables banks to aggregate
and analyze the information they need to take decisions faster on complex corporate credit arrangements and process commercial loans with effective risk management. These
corporate loan origination capabilities are based on Temenos Infinity, the market-leading digital banking platform, which utilizes industry standard workflow management and business
rules solutions to handle complex case management. During the pandemic, many banks reported loan application volumes that were eight to 10 times their typical level[1]. The
difficulty to process these volumes was exacerbated by the complex underwriting challenge in a fast-moving environment and the process requirements of government-backed schemes
that, given their novelty, remain manual for most banks.
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Solution Updates
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Temenos Hits Milestone of 60 Challenger Bank Clients, Confirming Status
as Technology Provider of Choice
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Solution Description
Temenos, the banking software company, announced that it has exceeded 60 challenger bank clients, confirming its status as the technology provider of choice for this growing segment. With the rich functionality of
Temenos’ integrated front-to-back SaaS offering, challenger banks can launch rapidly, scale fast, provide differentiated services to customers and grow profitably. A raft of digital banks – such as Alba, Alpian, Banco del
Sol, Flowe, FlowBank, Lunar, Next Commercial Bank, Pepper, Varo Bank and WeLab Bank – have selected Temenos’ cloud-native, cloud-agnostic technology, joining the 3000+ Temenos customers around the globe
including 41 out of the top 50 banks that run Temenos. News of Temenos exceeding the 60-bank milestone comes as the company launches new functionality designed specifically to cater to this fast-growing segment.
Temenos Infinity helps challengers deliver frictionless onboarding experiences for SMEs, while offering robust protection from fraud with financial crime mitigation, risk and compliance software. These enhancements
directly address the need – which increased during the pandemic – for banks to offer more products and services to SMEs digitally through multiple channels. Risk and compliance is a significant area of focus for banks
because the vetting process and credit decision-making takes place digitally. Temenos also offers Explainable AI models to allow banks to accelerate digital onboarding, conduct eligibility checks and process loans for
SMEs to help them access funding faster. Temenos Infinity cuts the time to onboard SMEs by up to 75%, strengthening their relationship with the bank. The multi-currency account is a new feature within Temenos
Transact, the market-leading core banking product. Temenos multi-currency account is designed to be used like a current account allowing day-to-day transactions in many foreign currencies. This highly competitive
product is aimed at customers who want to save in a foreign currency, receive money in multiple currencies, use their card in different countries and manage properties abroad. This functionality enables challengers to
offer differentiated services and has already been adopted by digital banks such as Alpian and Flowbank. Temenos’Sandbox gives banks self-service access to experience the modern technology and functionality. Sandbox
empowers challenger banks to adopt a growth-oriented, early-stage strategy to launch products incrementally and validate new propositions with their customers. With Sandbox, challengers can innovate using Temenos’
SaaS-first, cloud-agnostic technology. Challenger banks benefit from Temenos’pre-configured platform with pre-packaged products and services. Temenos Country Model Banks provides localized banking functionality
from account opening to lending and mortgages, including local and regulatory compliance requirements, allowing challengers to deploy the technology faster without customization. This reduces development time and
accelerates time to market. Temenos also enables banks to deploy an elastically scalable full stack solution across multiple cloud providers. Temenos SaaS technology enables challengers to elastically scale based on
business demand and service new customers at any growth rate. Challenger banks can create hyper-efficient cost models and in turn pass on the benefits to their customers. Varo Bank, for example, estimates that it services
customers at 25% of the total costs incurred by a traditional bank.
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Temenos Enterprise Pricing Offers Banks Core-Agnostic, SaaS Solution for
Rapid Launch of Personalized Products and Services
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Solution Description
Temenos, The banking software company, announces its next-generation Temenos Enterprise Pricing solution, which enables banks to design, manage and price
innovative products, services and product bundles using their own and third-party products. Temenos Enterprise Pricing can be deployed on Temenos Transact or on any
third-party core, helping larger banks burdened with complex, siloed legacy systems gain faster time to value as they start their modernization program. The powerful,
enterprise-wide pricing engine supports hyper-personalization of products and services, and accelerates time to market for all products, increasing the bank’s profitability.
Larger banks are typically operating on large legacy technology stacks often with multiple core capabilities and disparate systems or product silos. These banks are
struggling to compete with fintechs and neobanks, whose agility allows them to rapidly launch differentiated products and attract new customers. Developing and
taking-to-market new products and pricing bundles across geographies, business lines and multiple, core banking systems requires a transformation program that banks
cannot solve in-house. With Temenos Enterprise Pricing banks can address their immediate operational efficiency needs and start an incremental modernization journey.
With Temenos Enterprise Pricing banks can deliver innovative products and pricing bundles with competitive pricing based on the customers’ or entire households’
relationships with the bank and their behaviors to provide tailored rewards and promotions. Temenos enables banks to create products and pricing structures both across
digital channels and within the banking core, making it the only technology provider capable of helping banks implement this approach through the entire value chain.
Temenos Enterprise Pricing also gives banks greater control over the fees they apply, centralizing product data from multiple legacy systems and disconnected
applications. Banks gain better visibility of the product and pricing portfolio across the enterprise, which in turn reduces revenue leakage and optimizes profitability. This
transparent pricing across products and services benefits the customer and the bank.
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Maplesoft launches new online math environment dedicated to teaching
and learning
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15
Solution Description
Maplesoft announced the release of Maple Learn, a new online environment designed specifically for teaching and learning math and for solving math problems from high school to second year
university. Maplesoft is the developer of the powerful math software Maple, which is used by mathematicians, educators, students, engineers, and scientists around the world. Maple Learn is an online
version of Maple that is focused specifically on the needs of teaching and learning math. While marks the official launch, over 5000 people have already used Maple Learn during its public beta this
fall. Instructors can use Maple Learn as an engaging environment that helps students learn math, whether they are in the classroom or involved in remote learning. Maple Learn provides great flexibility
in problem-solving, allowing the educator to combine steps worked out by hand with computations performed by Maple Learn. This allows educators to focus their instruction time and students’
attention where it is needed most. In addition, instructors can create interactive explorations of mathematical expressions with a simple click of a button, enabling students to develop their conceptual
understanding of concepts by watching the effects of changing parameters. In addition to being a demonstration and problem-solving tool, educators can also provide illuminating graphs, computations,
explanations, and interactive explorations all together in a single online document that is easy to share with their students. Users only need a web browser and internet connection to create, access, and
interact with Maple Learn documents. For students, Maple Learn provides an opportunity to solve a problem or create a graph instantly, such as when they are checking their homework, or to work
out problems in the same way they would do on paper. When needed, students can then use Maple Learn to check individual steps to help them track down where they went wrong. And if they want
more help, students can easily share their work with a classmate, tutor, or teacher. No matter where that person is located, they will be able to see everything the student has done, making it significantly
easier to assist students who are at a physical distance. Maple Learn is the latest member in the Maplesoft product family. Maplesoft’s flagship product, Maple, combines the world’s most powerful
mathematics engine with an easy-to-use interface, a sophisticated programming language, education-specific features, and extensive connectivity and documentation tools. Students who initially use
Maple Learn, with its exclusive focus on teaching and learning, will be able to transition to Maple if and when their needs grow. Complementary to both products is the free Maple Calculator App,
which allows students to graph and solve problems on their phone, but also to move those problems into Maple or Maple Learn for deeper investigation.
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Workday Launches COVID-19 Vaccine Management Solution to Enable
Organizations to Protect and Support Their Workforce
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Solution Description
Workday, Inc. A leader in enterprise cloud applications for finance and human resources, announced a vaccine management solution that provides leaders with the
insights needed to help ensure the health and safety of remote and on-site workers. As the core HR system for some of the world's largest organizations, Workday
offers a unique ability to combine real-time HR data with immunization information, providing customers with the knowledge needed to successfully navigate
through the challenges of COVID-19. With a customer community representing more than 45 million workers, Workday is supporting global organizations as they
manage their people and finances throughout the pandemic. The vaccine management solution expands on the Workday Return to Workplace offering and helps
enable organizations to securely access worker immunization insight, plan return to workplace scenarios, support worker well-being, and establish new operating
models to adapt as vaccines become available. In addition, Workday offers customers configurability to control and securely manage the data and protect their
employees’ privacy.
Helping to Create a Healthier Workforce and Providing a Safer Workplace
The new Workday vaccine management solution provides global HR and business leaders with the speed, flexibility, and security to manage vaccine-related
initiatives, specifically enabling customers to, Additionally, the Workday vaccine management solution supports specific needs in healthcare and other essential
services industries to help customers streamline complex vaccine reporting and management. This includes the complexities of single and multi-dose vaccines,
recalls, or even emerging requirements that can easily be tracked and reported on, enabling site planning, vaccination scheduling, and compliance.
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Transfinder in the News: Transfinder Targets Next-Generation of Parent
Communications Via Smarter Apps
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Solution Description
On the heels of announcing its 23rd consecutive year of revenue growth, Transfinder CEO Antonio Civitella said the company’s strategy
for the remainder of 2021 and beyond is to become an “all-in-one” solution for school district clients, which includes offering evolved
school bus and student tracking apps to parents. During an interview on Friday with School Transportation News, Civitella attributed
much of last year’s success to Routefinder PLUS, which was launched last April to advance the company’s flagship browser-based
routing system that uses artificial intelligence to build safe routes and bus stops. Attendees of STN’s Bus Technology Summit last
September voted it the “Most Innovative Software.” Civitella likened Routefinder PLUS to the center of a wheel, a metaphor for
Transfinder’s core competencies. But as the company moves forward, additional spokes of the wheel will begin to fill in with advanced
parent apps, communication solutions and GPS. He added that the ability of school districts to report the locations of their school buses
and when students scan on and off the bus have become “a must.” Civitella explained that Transfinder employs smart servers that not only
keep client data secured and separate but also detect high demand usage and allocate different servers in different locations to provide
customers with the data they need, when they need it. And Transfinder is able to keep costs down as a result.
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Implications for HR and total reward professionals
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It is time for legacy total reward approaches to be redefined. Savvy HR professionals recognize the need to demonstrate agility in making real-time,
business-critical decisions to safeguard and engage their workforces, while embracing cost-efficient and digital solutions to monitor and track program
enhancements and to support long-term value creation. To achieve these objectives, availability and access to HR and reward data has become critical. Fragmented
total reward data—which is typically spread across disparate and bespoke systems—has long frustrated attempts to promote seamless, integrated, and digital access
throughout the performance year. However, forced thinking around the re-imagination of work is accelerating interest in digital reward management solutions that
can connect directly into a company’s HR suite, integrating ad-hoc and legacy manual processes while digitally documenting appropriate levels of review and
authorization.
This need for real-time access to reliable HR data includes total reward insights:
• The demand for customized and personalized total reward programs that can support remote, office and hybrid workers are increasing
• Cost reduction and administrative optimization have become major driving forces in potential total reward redesign for certain industries adversely impacted
by COVID-19
• An ever-increasing focus on diversity and inclusivity, both financial and non-financial data is required to ensure total reward adjustments do not adversely
impact particular groups of employees
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Blackline Sweeps Trustradius Awards Taking 1st Place In All Financial
Close Categories
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Accounting automation software leader BlackLine, Inc. has taken first place in all financial close categories in the ‘Best
of Finance Software 2021 Awards’ presented last week by TrustRadius, a leading B2B software peer reviews platform.
TrustRadius awards provide unbiased recognition of B2B technology products based entirely on customer feedback.
BlackLine was the only company recognized in the financial close space, having received strong acclaim from the
BlackLine user community for the functionality and usability of its cloud platform, as well as the company’s industry
leading customer support. Each month, over a million B2B technology buyers, more than 50 percent from large
enterprises, use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Here’s what
users across multiple industries are saying about BlackLine’s Customer Support, Usability and Feature Set at
TrustRadius.com, giving top ratings across the board for customer support, usability and a diverse feature set – marking
BlackLine as a clear favorite of the industry.
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Comarch receives the TISAX certification
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TISAX stands for “Trusted Information Security Assessment Exchange", which is an exclusive certificate created for the
automotive industry to protect intellectual property (prototypes) and guarantee secure communication between the clients
and their external suppliers. From 2018, every company that provides services to customers on the German automotive
market must obtain this certificate. TISAX standards can also be applied to other industries. This makes Comarch fully
compliant with the rules regarding secure information exchange, data protection, data encryption, etc. Because the TISAX
certification is not limited to Comarch ICT but applies to every Comarch branch located in Krakow, Poland, it creates
brand-new opportunities for other business units as well. Thanks to TISAX, Comarch now has a greater chance of finding
new clients on the German market, building long-lasting relationships with our clients, and making communication in its
supply chain much more effective and transparent.
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ESO Recognized as a Top Austin Workplace, Making Built In Austin’s
List of Top 100 Best Places to Work in Austin
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Austin, Texas – ESO, the leading data and software company serving emergency medical services, fire departments,
hospitals, and state EMS/trauma offices, announced its inclusion on Built In Austin’s list of Top 100 Best Places to Work
in Austin. Additionally, ESO was named one of the top ten midsize companies to work for in Austin, as well as one of the
best paying companies. The annual awards include companies of all sizes, from startups to enterprise, nationally and in the
eight largest tech markets. Built In determines winners for Best Places to Work based on an algorithm, using company data
about compensation, benefits and cultural programs. To reflect the attributes candidates are searching for on Built In today,
this year’s program weighted criteria more heavily, like remote opportunities and programs for diversity, equity and
inclusion. Tech professionals rely on Built In’s Best Places to Work lists to discover employers that align with their
preferences, passions and values. Since its inception three years ago, the award has expanded in reach, from online views
of tens of thousands to just under 1 million views.
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Sage wins Best Feature Set and Usability awards from TrustRadius for
Sage Intacct cloud financial management system
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Sage, the market leader in cloud business management solutions, announced TrustRadius has recognized Sage Intacct with two
2021 “Best Of” Awards for Best Feature Set and Best Usability. These new attribute-focused awards, based on user review scores,
recognize solutions whose core strengths best match what buyers are looking for in 2021. In the awards for Best of Finance
Software, the Sage Intacct cloud financial management system earned First Place in the Accounting category for both the Feature
Set and Usability attribute segments. To win, each nominated organization had to receive at least 10 TrustRadius reviews in the
past year that featured a specific mention of their product’s customer support, feature set, or usability. Winners also had to rank
in the top three positions of their category in terms of what percentage of positive responses they earned this year. TrustRadius
has been issuing Top Rated awards across hundreds of business technology categories for several years. Based solely on user
satisfaction ratings, the Top Rated award is an indication of overall customer advocacy. These new awards provide a way to not
only showcase customer satisfaction, but also demonstrate why customers are so satisfied with a particular product.
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Sapiens Wins Two Celent Xcelent Awards In The Life Illustration Systems
Category In North America
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Sapiens Americas, a wholly owned subsidiary of Sapiens International Corporation, a leading global provider of software solutions
for the insurance industry, announced that Sapiens IllustrationPro has won Celent’s XCelent awards for both the Advanced
Technology and Breadth of Functionality categories. This recognition follows the recent win of Sapiens UnderwritingPro for Life &
Annuities in the Breadth of Functionality category for New Business and Underwriting Systems, North America. Sapiens
IllustrationPro for Life & Annuities is a cloud-based, point-of-sale illustration and quoting solution, offering a fully responsive,
modern and intuitive user experience for both the life and annuities as well as health markets. ACORD®-compliant, it offers
straight-through processing, from point-of-sale to application e-submission and is supported by a needs analysis suite.
IllustrationPro’s calculation engine handles complex product illustrations and multichannel distribution, enabling carriers to serve
multiple marketing segments with a single deployment. Research and advisory firm Celent analyzed 10 illustration systems and
determined awards based on the Celent ABCD Vendor View, a resource for identifying premier technology solutions serving the
insurance and financial industries.
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Valamis Recognized as a Core Leader in 2021 Fosway 9-Grid™ for
Learning Systems
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Valamis, the global leader in digital learning technologies and workforce development, announced that it has once
again been listed in the 2021 Fosway 9-Grids™ for Learning Systems. Valamis was recognized as a Core Leader, with
a strong track record of enterprise win rate, customer delivery and advocacy. The annual research has advanced
Valamis from a Core Challenger to Core Leader status, demonstrating its ongoing growth in 2020. The Fosway 9-Grid
™ is an annual market analysis of the Learning Systems market. The multi-dimensional model compares the relative
position of solutions and providers based on their Performance, Potential, Market Presence, Total Cost of Ownership,
and Future Trajectories across the market.
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Zerto Receives 2020 Backup and Disaster Recovery Award from Cloud
Computing Magazine
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Zerto, an industry leader in cloud data management and protection, announced that TMC, a global, integrated media company, has
named Zerto as a 2020 Cloud Computing Backup and Disaster Recovery Award winner, presented by TMC’s Cloud Computing
Magazine. The Cloud Computing Backup and Disaster Recovery Award recognizes technologies and vendors that have built cloud
solutions that empower businesses small or large to remain active and productive under even the most challenging conditions,
minimizing lost business opportunities. Zerto provides the only cloud data management and protection platform that enables
enterprises to mobilize, protect, and recover applications across public and hybrid clouds without downtime or data loss. Zerto has
thousands of customers utilizing the cloud—whether private, public, or hybrid cloud environments—for disaster recovery (DR),
backup, or data mobility. Zerto has doubled year-over-year the number of cloud deployments, seeing tremendous growth from its
platform. Many organizations are turning to Zerto when their current DR solution doesn’t meet business SLA requirements for
RTO/RPO needs, when they are utilizing cloud to reduce real estate costs of an on-premises DR target, or when they are using cloud
for backup.
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Amdocs Selected by WINDTRE to Accelerate Cloud-Based Modernization
of its Monetization Platforms
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As part of the implementation on the public cloud, the 5G-ready Amdocs Optima solution based on open source
technologies will further improve WINDTRE’s performance, operability and business agility. Amdocs, a leading provider
of software and services to communications and media companies, announced that WINDTRE, a leading mobile operator
in Italy and among the main alternative carriers in the fixed-line market, has selected Amdocs Optima, deployed on the
public cloud, to modernize its monetization stack. The project will provide WINDTRE with a modern 5G-ready billing
solution based on open source and cloud technologies for all post-paid consumer and enterprise customers, across all lines
of business, further improving WINDTRE’s agility, flexibility and time to market. In the planned implementation of the
monetization system entirely on the public cloud, Amdocs will enable the transformation of WINDTRE’s IT into a
cloud-native, open and dynamic infrastructure, enhancing the overall experience for WINDTRE’s customers.
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Carrefour chooses SurveyMonkey’s CX solution GetFeedback to optimize
its customer experience at scale
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SurveyMonkey , a leader in agile software solutions for customer experience, market research, and survey feedback, announced
that Carrefour Group has selected GetFeedback to strengthen its customer experience program in the countries where it operates
across the globe. GetFeedback combines the power of Usabilla and GetFeedback, which SurveyMonkey acquired in 2019.
Building an agile CX program enables organizations to identify friction points in the customer journey, iterate quickly, and deliver
meaningful experiences that enhance customer satisfaction and retention. GetFeedback is extremely easy to deploy and use,
which allows organizations to seamlessly capture actionable, in-the-moment feedback and quickly resolve customer concerns.
Carrefour joins organizations like Orange, Accor, Intermarché, PSA, TF1, France Télévisions, which also leverage GetFeedback
to set up their CX program to quickly understand and act on customer insights. In addition to a deep Salesforce integration and
advanced email capabilities, GetFeedback brings together two agile solutions that allow you to collect feedback on different
digital channels without hampering the buying experience or impacting conversion rates.
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Europe's Largest Iron Ore Producer Lkab Selects IFS As Part Of Its Journey
Toward The Digital Mine
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IFS cloud solution to empower 4,000+ LKAB staff and partners as part of a historic transformation journey, To achieve carbon dioxide-free production
by 2045, leading mining and minerals group LKAB recently launched one of the largest industrial investment plans in Swedish history. With
digitalization and automation as key enablers for realizing its sustainability and productivity goals, the company has chosen enterprise applications
company IFS to deliver a state-of-art enterprise asset management (EAM) solution capable of helping the company set a new world standard for
data-driven mining. Established in 1890, state-owned LKAB produces 80 percent of the iron ore in Europe and operates the biggest underground iron
ore mine in the world. To reach its productivity and environmental goals, the company has embarked on a holistic digital transformation journey to
ensure business process transparency, consolidation and harmonization of processes and data, as well as access to high-quality insights to drive
improved decision-making. Launching a comprehensive evaluation process, LKAB scanned the market for a best-in-class EAM solution that could
support its mission-critical mining operations while offering an open architecture for easy integrations. Another key consideration was to equip its
workforce with intuitive, easy-to-use mobile technology to ensure a positive user experience. Based on its robust capabilities in key areas such as
maintenance and logistics, as well as its RESTful APIs based on the OData standard and browser-based user interface, LKAB opted for a cloud-based
solution from IFS. The IFS solution will be used by some 4,000 LKAB employees working in Sweden, England and Norway.
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IFS To Propel Major Transformation Project For India’s Largest Defense
Manufacturer
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IFS, the global enterprise applications company, has signed a contract with Tech Mahindra, a leading provider of digital
transformation, consulting and business reengineering services and solutions and the prime contractor for Hindustan
Aeronautics Limited, to enable HAL’s Project Parivartan Program, a US$ 54 million (Rs 400 crore) business transformation
project. Dubbed Project Parivartan and conceived as a comprehensive business transformation exercise, the initiative will
involve large-scale implementation of technological enhancements to establish new work processes based on industry best
practice. The comprehensive IFS solution will replace a large number of disparate business systems in HAL with a central,
consolidated platform that will empower staff with easy access to accurate data. The project will also provide enhanced
inventory visibility and purchasing power, powerful financial capabilities and group-level consolidation. The ERP solution
from IFS will support business-critical processes, including maintenance, repair, overhaul (MRO), manufacturing, supply
chain management, human capital management (HCM), and finance.
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Altshuler Shaham Selects Sapiens For The Operation And Automation Of Its
Provident And Pension Funds
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Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced that it has been
selected to automate and operate Altshuler Shaham’s provident and pension funds for the next three years. Altshuler Shaham, Israel’s largest
investment house and fastest growing provident and pension funds, reported massive growth in both assets and number of members during
the first 3 quarters of 2020. As part of its strategic decision to enter the operations sector, Sapiens recently acquired Tiful Gemel company and
its activities, which include the management and operation of provident and pension funds. Altshuler Shaham can now benefit from Sapiens’
significant presence and extensive experience in the field of life insurance, long-term savings and pensions, both in Israel and globally.
Together with Tiful Gemel, Sapiens provides added value to ensure Altshuler Shaham’s continued growth. Tiful Gemel is an Israeli company
immaterial to Sapiens’ revenue or profits. Despite the COVID-19 crisis, Altshuler Shaham continued to grow in 2020, showing an increase of
approximately 112 percent in the number of pension fund members in the third quarter compared to a corresponding quarter last year. The
company’s pension fund assets under management also grew by 98 percent of the total of NIS 7.3 billion on November 30, 2019 to a total of
NIS 15.73 billion as of November 30, 2020, making Altshuler Shaham’s pension fund the largest among the investment houses in Israel.
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Bank of Khyber Transforms to Temenos Core and Digital Banking Platform
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Bank of Khyber which is a leading bank in Khyber Pakhtunkhwa, Pakistan, with 175 branches, successfully went live with Temenos Transact the next generation core banking,
Temenos Infinity digital banking platform, Financial Crime Mitigation and Analytics. The implementation was carried out by Temenos’ Middle East implementation partner
based in Pakistan, National Data Consultant. Temenos’ technology will support the bank in offering differentiated retail, SME and corporate banking products, including
accounts, time deposits and loans for both Islamic and conventional banking. Temenos’ agile and fully integrated architecture enables Bank of Khyber to quickly roll out new
functionality and services. NdcTech’s expertise in the Pakistan market helped to comply with local requirements and best practices. Temenos’ digital banking platform supports
Bank of Khyber’s strategic objectives to increase its market share and drive sustainable growth by optimizing its banking operations and reducing operational costs. Temenos
open API technology will help Bank of Khyber to provide digital experiences to its customers. Bank of Khyber selected Temenos and NdcTech as its partners for its strategic
initiatives to accelerate its digital transformation process. Temenos’ and NdcTech expertise in Pakistan Model Bank approach delivers pre-configured, localized functionality
and best practices, reducing the need for customization and decreasing timescales for delivery. Temenos partner NdcTech worked closely with Bank of Khyber to deliver a
hybrid onsite/remote implementation, providing expert support and consultation to ensure a smooth implementation and successful go live for the bank despite the Covid-19
emergency. The implementation of Temenos core and digital platforms involved the integration of Bank of Khyber’s legacy systems and was concluded timely after a complex
migration and thousands of functional tests had been carried out on the new system. The bank opted for a co-existence approach and migrated first 20 branches as part of the
go live and will complete the migration for rest of the branches by the first half of the upcoming year.
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Ahli Bank, Oman, Becomes SunTec’s 50th Customer for its Indirect Taxation
Solution
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SunTec, the world’s #1 relationship-based pricing and billing company and the provider of #1 GST and VAT compliance solution for Banks
and Financial Services in GCC and India, has partnered with Ahli Bank, Oman, to provide its GCC VAT compliance solution. The win is a
landmark one for SunTec as it marks the 50th customer for its indirect taxation solution. SunTec has garnered 24 customers in India and this
is the 26th customer in the Middle East to acquire the solution. VAT is likely to be introduced in Oman in early 2021 and Ahli Bank has taken
the proactive step of adopting a VAT compliance solution to ensure operational efficiency, enhance revenue, and augment customer
experience. SunTec’s GCC VAT compliance solution based on the Xelerate platform will enable the bank to smoothly comply with GCC VAT
regulations and manage potential regulatory changes with ease. The single end-to-end solution helps automate the entire VAT compliance
process including centralized rule-based tax determination, input tax recovery, tax invoice, reconciliation, corrections, adjustments,
statements, and regulatory reporting. SunTec GCC VAT Compliance solution is architected to meet the unique needs of banks and financial
services firms and can easily integrate with existing IT systems. The solution is designed to process all taxable transactions across business
lines and applications, reduce cost of compliance, mitigate potential risk of compliance violations, penalties, and reputational risk.
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PROS Solutions Transform Cathay Pacific Group Travel Sales
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PROS®, a provider of AI-powered solutions that optimize selling in the digital economy, announced Cathay Pacific has completed
implementation and has gone live with SaaS-based PROS Group Sales Optimizer with OneSearch to drive strategic and optimized pricing in
group travel as a next step in its comprehensive digital transformation strategy. With PROS, Cathay Pacific can manage group bookings,
pricing, contracts and policies in one location with speed and accuracy designed to boost productivity and profitability for the airline while
significantly improving the end-to-end group travel booking experience. Established in 1946, Cathay Pacific has a rich history of connecting
the world through its home in Hong Kong. The Hong Kong icon is a founding member of the oneworld® global alliance and is a Skytrax
5-Star airline. Tour groups are an important revenue stream for Cathay Pacific, and to capitalize on this market, the airline is taking the steps
to circumvent the back-end labor intensive and time consuming processes associated with booking group travel. PROS Group Sales Optimizer
and other PROS airline solutions leverage AI innovations and dynamic pricing science, allowing airlines to more effectively learn about their
customers, to optimize revenue while personalizing and dynamically pricing offers, and to more easily deliver those offers across all channels.
Labor-intensive processes that used to take days or weeks, such as pricing and booking for group passengers, now take minutes.
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GO chooses Cerillion for digital BSS programme
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Cerillion, An innovator in digital monetisation and customer management solutions, announced a major new project with GO, Malta's leading
communications provider, which will see them upgrade their core business support system platform to Cerillion 8.2 and implement additional
Cerillion modules including the Convergent Charging System and Enterprise Product Catalogue. GO chooses Cerillion for digital BSS
programmeAs part of its wider digital transformation strategy, GO is future-proofing its BSS for the next generation of data services and
digital ecosystems. By moving to Cerillion 8.2, GO will benefit from the open standards-based architecture, including TM Forum Open APIs
and 3GPP compliant charging, as well as the intrinsic advantages of a pre-integrated product suite with seamless end-to-end business
processes. Due to the functional depth and breadth of the Cerillion suite, GO will also be able to decommission a number of peripheral
systems, creating further operational efficiencies. The adoption of Cerillion’s Enterprise Product Catalogue as part of the upgrade will deliver
a step change in time-to-market, enabling GO to rapidly build, test and deploy new products and multi-play packages based on reusable
components and templates. The implementation of the Convergent Charging System provides GO with the foundation to monetise a new wave
of data-centric services and digital commerce.
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ICE Norway to Deploy Amdocs Advanced Network Analytics and Rollout Optimization
Systems to Help Accelerate Business Progress and Increase Market Share
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Amdocs a leading provider of software and services to communications and media companies, announced the signing of a multi-year agreement with ICE Norway
for the deployment of Amdocs ActixOne and Amdocs TechInsights software solutions to support its network expansion and digital transformation initiatives. ICE
has a range of mobile service offerings and is in the midst of a significant network buildout program for its existing and newly acquired 5G spectrum. Amdocs
systems will help automate activities for planning, building, launching, monitoring and optimizing RAN (Radio Access Network) sites. Additionally, Amdocs'
analytics-driven platform will aid in predicting network issues and prioritizing remediation actions based on key business parameters. Service providers across the
world continue to have fragmented network deployment and operations processes, often supported by ad-hoc tools, scripts and manual steps. Yet, in order to
address market demands, operators are executing a range of digitalization strategies to implement new software systems and methodologies that significantly
automate and streamline the network rollout and optimization activities across multiple departments and teams.
Supporting Resources
• Learn more about Amdocs Network Rollout Solutions
• Get timely updates on Network Automation, SDN/NFV, 5G, RAN and Cloud Networks at Amdocs Open Network
• Keep up with Amdocs news by visiting the company’s website
• Subscribe to Amdocs’ RSS Feed
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Agemark stays with Sage graduating to Sage Intacct and growing Business
by 250 Percent
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Sage, the market leader in cloud business management solutions, announced that Agemark, one of the nation’s most trusted senior living providers, turned to the
Sage Intacct financial management solution for comprehensive visibility into business performance. By upgrading from on-premises Sage 50 software and
optimizing its use of Sage Intacct, the organization adopted mature, standardized financial practices. This allowed Agemark to only grow finance headcount 20
percent even as its network grew exponentially from 10 to 25 assisted living and memory care communities across six states. Agemark is known for creating
innovative programming that provides quality lifestyles to seniors and their families. The organization operates several services with various income streams,
including multiple levels of resident care, residential rental fees, investment partnerships, property ownership, and facility management. These evolving business
models, along with Agemark’s constant growth, require complex accounting workflows and reporting that were impossible to support using the company’s
previous accounting system. With this robust foundation in place, Agemark’s finance team easily supported the business as it more than doubled in size, achieving
the following results Gained unprecedented visibility into key operational and financial performance indicators: Using Sage Intacct’s dimensions, Agemark
compares and contrasts data specific to various departments, locations, and vendors, as well as different types of services, employees, customers, and rooms. The
finance team rapidly produces hundreds of custom reports each month, such as rent roll and occupancy snapshots, weekly live budgets for each community
director, and profitability forecasts for new facilities. This insight ensures more informed, proactive decision-making throughout the business.
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Bank of Prairie du Sac selects Finastra’s Fusion Phoenix core to improve
customer experience and support growth strategy
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37
Finastra announced that Bank of Prairie du Sac, a community bank outside of Madison, WI, will upgrade its core
operating system to Fusion Phoenix to future-proof its technology. The open, modern core built on Microsoft
technology, cloud delivery, and seamless integration with other technologies provided by Finastra, will improve the
end-customer experience and support the bank’s growth strategy, with technology that can evolve with its changing
needs. Seamless integration with the other Finastra solutions used by the bank – including Fusion Digital Banking,
Fusion LaserPro, and others – will not only generate increased efficiencies, but also provides peace of mind that the
core migration will be smooth. In addition, these integrations will result in an enterprise suite of solutions that provides
more actionable insight via a 360-degree view of the customer and makes common tasks even more efficient.
Description
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KBC Bank chooses Finastra for LIBOR transition
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38
KBC Bank, a Belgium-based bank with operations across Europe, US and Asia Pacific, has chosen Finastra to help manage its transition through the
upcoming interbank references rates changes. It has selected Fusion Loan IQ Alternate Reference Rates (ARR) module to manage new rates and to expand
its lending business. The bank has also opted for the Fusion LIBOR Transition Calculator to help calculate rates ahead of the transition period. Fusion Loan
IQ is Finastra’s solution for commercial lending, powering 71% of all syndicated loans around the world. It alleviates the high costs of system and process
redundancy within commercial lending operations, as well as increasing transparency, improving risk management and simplifying entry into new markets
or business lines. The latest version of the solution, enhanced to support ARR, provides banks with core capabilities to issue new loans using the replacement
rates, allowing them to begin to transition their existing LIBOR portfolio safely. Fusion LIBOR Transition Calculator will help KBC Bank manage the
transition before the ARR module is rolled out. It enables market participants to calculate their own ARR or Risk-Free Rates (RFR) and interest accruals. The
calculator service independently accesses the ARR/RFR from external official sources, such as the Federal Reserve Bank of New York, for the secured
overnight financing rate.It then calculates compounded in arrears rates and daily non-cumulative compounded rates, along with corresponding interest
accrual amounts for a set of inputs. Depending upon the rate method chosen, the calculator has the flexibility to calculate the daily compounding rates for the
whole period or only for the end date. It follows Finastra’s Fusion Loan IQ ARR calculations, which gives market participants consistent and accurate results.
Description
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Richmond University Medical Center Modernizes Interoperability with
Infor Healthcare’s Cloverleaf
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39
Infor to securely connect clinical and business healthcare systems in the cloud, Infor announced that Richmond University Medical Center in
Staten Island, New York, has selected Infor Cloud Cloverleaf™ to increase interoperability across its network of healthcare services and
providers. Specifically, the organization will deploy the cloud-based iteration of Infor Cloverleaf in order to increase clinical data liquidity, to
contribute to improved care outcomes, and to contribute to lower healthcare costs for patients. By moving interoperability to the cloud,
RUMC will be able to focus more time on care outcomes and business outcomes, less time managing servers and applications, begin
leveraging FHIR and API-based data exchange, and benefit from being on the latest version of Cloverleaf with routine upgrades. Infor
Cloverleaf will enable data interoperability and integration across clinical applications, both inside and outside of the organization, through
support of proprietary and traditional data formats and protocols as well as newer web-based API standards such as FHIR. The Infor
Cloverleaf Integration Suite is an innovative foundation for clinical interoperability, supports many protocols for communication and can
transform messages between various industry-standard data formats. Cloverleaf acts as a common hub through which systems communicate,
which can reduce organizations’ needs for expensive point-to-point connections.
Description
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Milsoft Expands Its Relationship with SugarCRM to Deliver on Customer
Experience for Utilities
For any queries, Please write to marketing@itshades.com
40
SugarCRM Inc., the innovator of time-aware CX, announced that Milsoft Utility Solutions, a utility software solution provider to
more than 1,100 utilities, consultants, universities, and research labs, is expanding its relationship with Sugar to leverage a unified
CRM and Service platform to better serve customer needs. Based in Abilene, Texas with facilities in Florida and Missouri, Milsoft
develops, sells, and supports an industry-leading Engineering and Operations (E&O) System for electric utility planning, analysis,
operations, and management, as well as popular software for Interactive Voice Recognition (IVR), Customer Information and
Workforce Management systems for the broader municipal and service markets. The Milsoft E&O System enables electric utilities to
achieve optimum economy, efficiency, productivity, reliability, safety, and customer service and features a suite of seamlessly
integrated software solutions with central operations data and workflow management. Milsoft customers have complex planning and
strategy needs. Milsoft benefits from Sugar’s unified solutions that bring its sales and customer success teams together while enabling
everyone to stay aligned on projects and deliverables that contribute to delivering the ultimate customer experience.
Description
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Arab Investment Bank Selects Temenos to Drive Digital Growth and
Financial Inclusion
For any queries, Please write to marketing@itshades.com
41
Temenos, the banking software company announced that Arab Investment Bank has selected Temenos to power its digital customer experience. Arab Investment Bank chose the
market-leading capabilities of Temenos Infinity and Temenos Payments to improve performance, drive its digital growth strategy and provide a boost to financial inclusion for millions of
Egyptians. Arab Investment Bank, which is among one of the fastest growing banks in Egypt, provides personal and business banking products as well as investment and Islamic banking
services. With Temenos Infinity, the bank has embarked on a digital transformation journey to make banking and financial services easier, faster and more accessible for all Egyptians. Egypt
has an adult population of over 67 million and while over 90 per cent have a mobile phone, only 1 in 3 has a bank account and less than 6 per cent made digital payments in the last year. Arab
Investment Bank already uses Temenos Transact as its core banking technology. Now, with Temenos Infinity, the bank benefits from the leading omnichannel digital banking product covering
customer engagement from acquisition, to account servicing, through to long-term retention. Using both products, the bank is able to achieve an end-to-end digital banking transformation and
market-leading cost-income ratio. The performance benefits will be seen in higher customer growth, lower cost of marketing, improved front office efficiency with increased STP rate and
reduced asset write-offs with Explainable AI lending. Temenos Infinity accelerates time-to-market for new products and deliver a seamless, multi-experience digital journey for its customers.
With Temenos Infinity, Arab Investment Bank will offer a seamless digital experience to its customers across digital touchpoints for all retail banking products, reducing client onboarding to
just minutes. With its deep analytics, Temenos Infinity the leader in driving customer acquisition and digital banking engagement and enables banks to increase digital revenues 5x and cut
customer onboarding time by 75%. Built on a microservices architecture, Temenos Infinity is the most open and agile SaaS product allowing banks to continuously extend and expand their
solution for all or portions of the customer lifecycle. Digital payments is also a strategic growth area for Arab Investment Bank and with Temenos Payments, the bank benefits from a truly
comprehensive, universal platform for efficient payment execution and distribution – removing the need for a different system for different payment types.
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Partner Ecosystem Updates
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Partner Ecosystem Updates
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Amdocs Expands Agreement with Capita to Support the Expansion of London’s Ultra-Low
Emission Zone (ULEZ) and its Journey to the Cloud on Microsoft Azure
For any queries, Please write to marketing@itshades.com
42
Amdocs , a leading provider of software and services to communications and media companies, announced that it has expanded its
agreement with Capita plc, a consulting, transformation and digital services business, to support the growth of Transport for London’s
Ultra Low Emission Zone, and its migration to the cloud on Microsoft Azure. TfL is planned to expand Ultra Low Emission Zone,
introduced in April 2019, out to the North/South Circular from October 2021, as a result of TfL’s increasing commitment to help clean
up the city’s toxic air which, according to TfL, has been linked to thousands of premature deaths in London each year1. As part of the
agreement with Capita, Amdocs will provide charging and settlement implemented on Microsoft Azure cloud, as well as testing
services to provide Capita with greater end-to-end quality assurance.
Supporting Resources
• Keep up with Amdocs news by visiting the company’s website
• Subscribe to Amdocs’ RSS Feed and follow us on Twitter, Facebook, LinkedIn and YouTube
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Finastra and HCL partner to provide Digital Treasury as a Service in the cloud
For any queries, Please write to marketing@itshades.com
43
Finastra, one of the world’s largest fintechs, announced a partnership with HCL Technologies, a leading global technology company, to
provide treasury management technology in the cloud to smaller banks across Northern Europe, North America, India and the Philippines.
The partnership brings to market a new Digital Treasury as a Service offering, which enables banks to manage their treasury operations
more efficiently and effectively. Powered by Finastra’s Fusion OPICS treasury software and hosted on Microsoft Azure, HCL’s Digital
Treasury as a Service is ideal for banks with a more focused target market. Fusion OPICS, used by over a hundred banks worldwide,
provides cost-effective support for global treasury trading operations, compliance and risk management and enables banks to transform
and automate core treasury operations. HCL’s Digital Treasury as a Service will encapsulate its contemporary digital and cloud
transformation services such as FENIX 2.0, CyberSecurity Fusion Center and ElasticOps for an evergreen, scalable and one-stop-shop
treasury solution. Historically, many banks have been reliant on manual processes for treasury management, which can be error prone and
impede growth and agility. With Digital Treasury as a Service, banks will be able to tap into affordable technology that optimizes treasury
operations and produces cost savings.
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TPG Growth and The Rise Fund Make Major Investment in Greenhouse
Software
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44
TPG Growth and The Rise Fund announced that they have signed a definitive agreement to partner with Greenhouse, the leading hiring software company used
by over 4,000 businesses, as a majority investor. TPG Growth, the middle-market and growth equity platform within TPG, and The Rise Fund, the global impact
investing platform managed by TPG, will jointly invest in Greenhouse to accelerate product innovation, grow into new markets, and enhance solutions aimed at
accelerating diversity, equity and inclusion in hiring. Financial terms of the transaction were not disclosed. The transaction, which is expected to close during the
first half of 2021, is subject to customary closing conditions. Greenhouse’s software and structured hiring approach helps companies realize the benefits of
improved diversity, equity and inclusion in their hiring practices. Greenhouse has won numerous awards including Glassdoor #1 Best Place to Work and Inc.
Magazine Best Workplace for three consecutive years. Founded as a part of TPG Growth in 2016, The Rise Fund platform works with growth-stage, high potential,
mission-driven companies that are driving measurable social and environmental impact alongside business performance. The investment in Greenhouse adds to a
number of other successful joint TPG Growth and The Rise Fund investments in tech-enabled solution providers like C3.ai, a multi-sector, big data aggregation
and analytics platform focused on AI and IoT to optimize energy consumption; EVERFI, the leading social impact education innovator; and CLEAResult, the
largest third-party energy efficiency program administrator and solutions provider to utilities in North America. Goldman Sachs acted as exclusive financial
advisor and Cooley LLP acted as legal counsel to Greenhouse in relation to this transaction. Vinson & Elkins LLP acted as legal counsel to TPG.
Description
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Click-Ins Partners With Sapiens To Provide Automated Ai-Based Vehicle
Damage Inspection And Accelerate Claims Management
For any queries, Please write to marketing@itshades.com
45
Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, and Click-Ins, a rapidly growing next-generation AI
SaaS vehicle damage inspection and assessment platform, announced a partnership that will provide carriers with a comprehensive solution to accelerate claims
management. Click-Ins joins Sapiens’ robust partner ecosystem, which enables carriers to seamlessly and easily implement third party solutions, providing them
a significant competitive advantage. Sapiens’API-based platform and open architecture ensures that providers can easily choose the building blocks they need to
integrate all elements within their ecosystem, offering full digital enablement. Click-Ins solutions support end to end processing, automation and claims
management and settlement. Through a seamless integration with Sapiens’ CoreSuite for P&C, carriers of all sizes can harness the benefits of AI to enable agility,
speed and truly digital, yet simplified, claims experiences. Click-Ins automates vehicle inspections for a smart, digital experience, enabling carriers to detect,
analyze and process vehicle damage, with the click of any digital camera. Click-Ins works to increase automation, reduce human errors, fraud and risk, and increase
customer satisfaction. Based on AI, deep learning, 3D modeling, applied mathematics and computer vision, Click-Ins enables accurate recognition and analysis of
external damages to all types of vehicles. The solution captures and processes digital pictures of damaged vehicles and transforms them into damage reports and
damage repair estimates. Sapiens CoreSuite for Property & Casualty is a highly integrated, flexible, digital offering that combines best-in-class policy, billing and
claims solutions into a seamless end-to-end system, giving carriers the competitive edge. Sapiens’ market-leading, purpose-built platform is available as a full
solution suite or as independent best of breed offerings.
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Temenos Extends Partnership with Schroders for Wealth Front Office
For any queries, Please write to marketing@itshades.com
46
Temenos the banking software company, announced that Schroders Wealth Management in Switzerland has selected Temenos Wealth Front Office to automate and enhance its
advisory business. Schroders Wealth Management will deploy the state-of-the-art portfolio management system on its existing Temenos Transact core banking platform to
provide intuitive and powerful capabilities for relationship managers, advisers and portfolio managers. Supported by Temenos, Schroders Wealth Management looks after £65.7
billion of assets for its clients worldwide, from offices in the UK, Channel Islands, Switzerland, Singapore and Hong Kong. With Temenos Wealth Front Office, Schroders
Wealth Management benefits from standardized advisory processes. The solution includes dashboards for relationship managers and portfolio managers, client and investment
profiling, investment proposal process, advanced order generation, comprehensive pre- and post-trade compliance checks, flexible benchmarking and performance reporting.
It also provides a broad range of portfolio modelling and rebalancing tools, covering a wide range of assets, in a user-friendly and highly intuitive user experience. Temenos
Wealth Front Office was a natural choice for the bank because of its real-time, out-of-the-box integration with Schroders’ existing Temenos Transact core banking system. The
combination of Temenos Wealth Front Office and Temenos Transact creates an end-to-end wealth management platform with rich functionality, spanning back-office processing
through to front-office portfolio management. Schroders Wealth Management has been a long-time Temenos client and Temenos Transact for its core banking technology has
helped the bank to cut costs by a third, simplify its IT landscape by 63%, build customized services, and improve service quality. Temenos was recognized as the ‘Most
Innovative Banking Technology Partner of the Year’ in the Private Banking & Wealth Management Awards and cited for its capacity to deliver digital client experiences while
driving considerable efficiency gains for banks from a single front-to-back platform.
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WideOrbit Partners With PremiumMedia360 to Streamline Electronic Material
Instructions
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47
WideOrbit, the market leader in broadcast TV and Radio inventory and revenue workflow management, has partnered with PremiumMedia360, a leading advertising data automation company,
to empower media agencies, TV stations, and cable and national networks to pass Electronic Material Instructions directly between buyer and seller systems. Automated, direct communication
of Electronic Material Instructions is a critical component of streamlining TV operations for changing TV content. The partnership addresses a vital issue in broadcast operations. Currently,
when media teams send material instructions – the precise details about which ad creatives to run, and when – media buyers and sellers must exchange instructions through a patchwork of
emailed PDFs, spreadsheets, and other files. The recipients must manually transpose the information into their own systems’ fields and formats and then input those files into their respective
systems. Across the typical dozen-or-more rounds of back-and-forth between agencies, stations, and networks, this work consumes thousands of hours in manual drudgework every year, and
is a leading cause of errors, including the wrong spots running at the wrong times, leaving agencies responsible for the resulting penalties. In the coming years, these challenges stand to become
more deeply entrenched as the amount of instructions buyers and sellers exchange grows exponentially to accommodate the explosion of TV content and outlets, including streaming and OTT,
as well as dynamic, on-the-fly creative changes. To address these issues, WideOrbit has integrated WO Traffic and WO Network — the broadcast industry’s most widely-installed, end-to-end
ad management platforms — with PremiumMedia360. PremiumMedia360’s system ingests and transposes electronic material instructions directly from agency systems into the Electronic
Material Instructions module for WO Traffic or WO Network, with zero manual input, and station users can access all trafficking information and deliver return confirmation directly from
within the WideOrbit user interface. Through PremiumMedia360’s existing integrations with agency-side systems, including Mediaocean Spectra, agencies have the same capabilities on their
end. As a result, buyers and sellers are now able to access and automatically deliver full, accurate material instructions entirely within the workflow tools they already use – significantly freeing
agencies’ and sellers’ time and resources and eliminating costly errors.
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Zonar and Transfinder Ink Partnership to Bring New Technology to School Bus
Fleets
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48
Zonar, the leader in smart fleet technology, and Transfinder, the national leader in intelligent transportation systems, have entered into a strategic
partnership to equip school district bus fleets with smart fleet management and routing solutions. As a Zonar reseller in the United States and Canada
under a new reseller agreement, Transfinder will sell Zonar solutions along with its school bus routing and transportation management technologies.
This partnership integrates Transfinder technologies seamlessly with Zonar APIs, leveraging its GPS data and EVIR® and for Transfinder’s Routefinder
and Servicefinder solutions. The compatibility will ensure school and district transportation fleets benefit from more accurate and efficient route
optimization, increased fleet safety and ridership visibility, and improved maintenance shop productivity. For Transfinder, the partnership with Zonar
marks a technical and corporate evolution – moving beyond being a routing company and to becoming an all-in-one solution for school transportation
departments. Zonar’s GPS technology is a key component that works seamlessly with Transfinder solutions, including Routefinder, Transfinder’s
award-winning routing software, and the Transfinder driver app Wayfinder. One of the largest school districts in the U.S. uses both Zonar and
Transfinder technologies to keep students safe, easily manage bus routes, students and drivers as well as ensure its bus fleets are efficiently maintained.
The successful collaboration of Zonar’s technology with Transfinder’s solutions ensure districts and families nationwide can depend on safe, reliable
and efficient transportation for drivers and passengers.
Description
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Environment & Social Updates
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Environment & Social Updates
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A Rewards Platform Can Support Environmental, Social, and Governance
Goals (Really)
For any queries, Please write to marketing@itshades.com
49
There are many reasons that businesses embrace Environmental, Social, and Governance goals, among them: risk reduction, reputation,
recruitment advantage, employee engagement, investor confidence, market advantage, tax breaks, and social consciousness. Does a
rewards management platform have any role to play in ESG efforts? In fact, yes, it can. An automated rewards platform enables
compensation practices that support the social and governance aspects of ESG, while helping companies achieve broader ESG goals
through effective performance management. A centralized rewards platform provides transparency and consistency, inspiring trust among
employees and investors, removing bias from compensation decisions, and enabling fair pay practices. This supports not only the social
goal of pay equity but also, together with providing data security and privacy, reduces risk and increases regulatory compliance. To date,
49 stock exchanges globally have committed to publishing ESG disclosure guidelines. Investors like visibility into company practices and
processes, with compensation being a key area of interest. An automated rewards platform enforces good governance by ensuring
accountability, pay accuracy, and transparency into how pay is calculated and approved, along with the needed reporting.
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TBytes Platforms & Applications

  • 1. IT Shades Engage & Enable T-Bytes Platforms & Applications January Edition 2021 Email us - solutions@itshades.com Website : www.itshades.com
  • 2. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com About Us Who We are Aim of this T-Byte Reasons to talk to us ITShades.com has been founded with singular aim of engaging and enabling the best and brightest of businesses, professionals and students with opportunities, learnings, best practices, collaboration and innovation from IT industry. This document brings together a set of latest data points and publicly available information relevant for Platforms & Applications Industry. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely. 1. Publishing of your company’s solutions/ announcements in this document. 2. Subscribe to this and other periodic publications i.e. T-Bytes, Solution Letters from ITShades.com. 3. For placement of your company's click-able logo and advertisements. 4. Feedback for us to improve the content and format of these periodic publications.
  • 3. IT Shades Engage & Enable Feel free to contact us at marketing@itshades.com for any queries Sponsoring Companies for this Edition LOGO 1 LOGO 2 LOGO 3 LOGO 4 LOGO 5
  • 4. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Table of Contents 1. Financial, M & A Updates...................................................................................................................................1 2. Solution Updates..................................................................................................................................................7 3. Rewards and Recognition Updates...................................................................................................................18 4. Customer Success Updates................................................................................................................................26 5. Partnership Ecosystem Updates........................................................................................................................42 6. Environmental & Social Updates......................................................................................................................49 7. Miscellaneous Updates.......................................................................................................................................52
  • 5. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Financial, M & A Updates Platforms & Applications Industry
  • 6. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable TPG Takes Majority Stake In HR Software Company Greenhouse With $500 Million Investment Private equity giant TPG has closed on a $500 million investment into HR software startup Greenhouse, taking a majority stake in the company following a year when it both laid off employees and reported surging revenue. Through one its funds, TPG Growth, and its impact investing arm, the Rise Fund, the private equity firm poured $47 million fresh capital into Greenhouse, people with knowledge of the deal tell Forbes, valuing the startup at close to $820 million post-money. In addition, TPG spent close to $450 million buying shares from existing investors — including Benchmark and Thrive Capital — and Greenhouse’s executives and employees, the people said. The investment is a loud endorsement of Greenhouse after a turbulent year for the startup, which provides software to companies to track job applicants and bolster recruiting efforts. After the Covid-19 pandemic hit the United States in March, Greenhouse laid off almost a quarter of its employees as it watched hiring plummet across the entertainment, hospitality and travel industries. But after seeing a spike in hiring activity across the technology industry, Greenhouse reported revenue growth of 30% year-over-year during 2020, says CEO Daniel Chait, who added that Greenhouse has since resumed hiring and now has about 300 employees. That surge in growth prompted negotiations in the last months of 2020 with TPG’s impact investing arm to take a majority stake in the company, TPG and Greenhouse would not disclose Greenhouse’s revenue figures or whether the company is profitable, nor would they share the size of TPG’s stake after the most recent deal. People with knowledge of the deal said that existing investors had sold a portion of their stake, while maintaining an undisclosed minority stake. In addition, employees and executives will also be given the option to sell shares. The Greenhouse investment also caps a busy period for the Rise Fund, a $5 billion venture investment firm which TPG launched in 2016 to focus on investments in companies that aim to meet a criteria of sustainability goals set by the United Nations, and is backed by well-known activists such as U2 frontman Bono and tech leaders like Reid Hoffman, the co-founder of LinkedIn. This week, the fund announced it would also be taking a majority stake in Element Markets, a company that advises corporations on meeting renewable energy goals. In the meantime, with millions of people losing jobs every month, including almost 1 million in the past week according to figures released Thursday, it remains unclear whether the U.S. will experience a hiring surge in the next 12 months, or if employers will be slower to rebuild their workforces — an outcome that will affect Greenhouse’s bottom line. TPG’s Zappert, who will be joining Greenhouse’s board, alongside two other TPG appointments, is understandably bullish on a hiring comeback, saying Greenhouse now is on track for the public markets within 2 years. Executive Commentary “Many of those companies who took the foot off the gas in March and April, ultimately saw that the growth was still there,” says a partner at TPG Growth, who led the Greenhouse investment. “It only increased our conviction that if they perform really well in a year that was the most affected we’ll see in our lifetimes, what would it look like in a normal year.” For any queries, Please write to marketing@itshades.com Description 1
  • 7. Financial, M&A Updates IT Shades Engage & Enable IFS Growth Outperforms Market In 2020 With 26% Increase In Software Revenue Some of the key milestones for IFS in 2020 included: • The acquisition of Clevest that has increased the depth of IFS’s service management proposition • The launch of IFS Remote Assistance, that won Business Innovation of the Year at the Technology Excellence Awards • Growth in IFS’s ecosystem, now with over 8,000 customers and partners having participated in paid-for and free training • The IFS Community growing to over 5,000 active contributors • The launch of the IFS Voice of the Customer program that has helped IFS achieve the highest customer satisfaction scores compared to industry peers (according to Gartner Peer Insights). Financial and Operational Highlights for FY 2020, growth YoY: • FY2020 software revenue was MSEK 5,092, an increase of 26 percent versus 2019 • FY2020 recurring revenue was MSEK 4,081, an increase of 43 percent versus 2019 • FY2020 cloud revenue increased 60 percent versus 2019 • FY2020 net revenue was MSEK 7,211, an increase of 14 percent versus 2019 • In addition, service business license revenue grew 105 percent versus 2019 while aerospace and defense license revenue grew 37 percent. Additional highlights: • IFS added close to 200 new logos across its core industries, including Carlsberg, Panasonic, BRITA, LKAB, Savoye, Marshall Aerospace & Defence Group, MRO Logistics, Groupe Beneteau, Lely, De Havilland Aircraft Canada, Mitutoyo and Séché Environnement. • The partner Ecosystem grew 28 percent versus 2019 and participated in over 30 percent of implementations. • IFS held its leader status in the Gartner Magic Quadrant for Field Service Management, maintaining this position every year since 2014. Also in 2020 IFS was named a Leader in the IDC MarketScape for SaaS and Cloud- Enabled Large Enterprise ERPApplications, a Gartner Peer Insights Customer Choice Cloud ERP for Product-Centric Enterprises, a Gartner Peer Insights Customer Choice for EAM Applications and a Leader in the IDC MarketScape for SaaS and Cloud-Enabled EAM Applications. Executive Commentary IFS CEO commented: “I think that every CEO will have been affected one way or another by 2020. Like many, we had to adapt as individuals and as a business, but the passion this team has for customers continued to shine. I am hugely proud of that. I am also really proud to see that a significant part of our license revenue has come from new logos, customers who have moved away from their legacy vendor; this combined with our performance in recurring revenue points the performance of a very strong business. 2021 will be a hugely important year for IFS as we launch IFS Cloud on March 10th." For any queries, Please write to marketing@itshades.com 2 Key Financial Highlights
  • 8. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable Banyan Treatment Centers Uses Insights from Sage Intacct to Save $1 Million Annually Sage, the market leader in cloud business management technology, announce that Banyan Treatment Centers is saving $1 million annually through improved spend management as a result of deploying the Sage Intacct financial management system. After replacing its legacy accounting software with Sage Intacct, Banyan’s finance team shortened its monthly close process by 40 percent, increased efficiency by 35 percent, and reduced total cost of ownership by $300,000. Banyan is a national drug treatment and mental health rehabilitation organization. As the company made acquisitions and grew from a small business with five locations into a larger corporate structure spanning fourteen facilities across seven states, it needed robust multi-entity, accrual-based accounting, For more information on the results Banyan Treatment Centers achieved with the Sage Intacct financial management solution. Banyan is a national drug treatment and mental health rehabilitation organization. As the company made acquisitions and grew from a small business with five locations into a larger corporate structure spanning fourteen facilities across seven states, it needed robust multi-entity, accrual-based accounting. Executive Commentary “We were looking for consolidation capabilities and better visibility into our cash balances since money was moving in and out of the business very, very fast,” said chief financial officer at Banyan Treatment Centers. “We considered several other market-leading solutions, but ultimately felt Sage Intacct was the right choice to support a future-proof transition and quickly get our metrics out of Excel spreadsheets.We've saved a million dollars from having better visibility, since we can now be highly efficient in how we're spending our money. With Sage Intacct, we know about so many business trends that were simply impossible to track before amidst our constant growth and spending increases.” For any queries, Please write to marketing@itshades.com Description 3
  • 9. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable MRI Software Acquires AMTdirect, a Provider of Lease and Facilities Management Solutions MRI Software, a global leader in real estate technology, has acquired AMT direct, a North Carolina-based provider of lease accounting, lease administration and facilities management solutions for corporate occupiers and lessees. Clients across a wide range of industries use AMT’s technology to organize and manage their lease portfolios while ensuring compliance with global lease accounting standards, such as FASB, IASB, and GASB. The acquisition further reinforces MRI’s commitment to the occupier sector and increases its market presence. MRI’s solutions serve the needs of all parties in a building, covering property owners, operators and tenants. The company now serves approximately 2,000 occupier clients worldwide. MRI will continue to support AMT users without interruption. Kirkland & Ellis served as MRI’s legal advisor. AMTdirect was an investment held by Luminate Capital Partners. Executive Commentary “Today’s businesses require technology to adapt to the changing nature of work,” says Chief Executive Officer of MRI Software. “Commercial tenants must efficiently manage their space to provide a safe, flexible experience for employees, while also strategically managing their leases to maintain compliance with new lease accounting standards.” For any queries, Please write to marketing@itshades.com Description 4
  • 10. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable Avidxchange Acquires Core Associates To Become A Leader In Accounts Payable Automation For The Construction Industry AvidXchange, the leading provider of accounts payable (AP) and payment automation solutions for the middle market, has acquired Core Associates, the makers of TimberScan and complementary AP solutions trusted by more than 30,000 users nationwide. Through this acquisition, AvidXchange is now one of the foremost AP automation providers for the construction market, offering the only complete purchase-to-pay solution for Sage 300 CRE (formerly Timberline), Sage 100 Contractor, Acumatica and Sage Intacct Construction accounting systems. As an AvidXchange company, Core Associates will continue to offer TimberScan to help customers in the construction industry, including contractors, commercial developers and property managers, eliminate manual AP tasks and shift to electronic invoicing. By integrating TimberScan with AvidPay, customers will benefit from fully automated processes from procurement through payment in a single solution, enabling greater efficiency and visibility coupled with the ability to approve invoices and payments from anywhere, at any time. All Core Associates’ customers will have access to the AvidPay Network of 680,000 suppliers to facilitate more efficient payment processing and give construction businesses multiple electronic payment options. E-payments eliminate the need to receive paper checks, which helps reduce check fraud while creating higher rebate potential to offset cashflow challenges. The support of AvidXchange’s live, hands-on supplier services team also means contractors and developers can focus more on jobs and less on back-office paperwork, minimizing the need to spend time on manual tasks like fielding inquiries on outstanding bills and maintaining supplier payment preferences. Financial Technology Partners LP and FTP Securities LLC (“FT Partners”) served as the exclusive financial and strategic advisor to AvidXchange in this transaction. Executive Commentary “There is no better way to start 2021 than by welcoming Core Associates customers, partners and employees to AvidXchange,” said CEO and Co-Founder of AvidXchange. “With this acquisition, existing Core Associates users and new customers will benefit from the combination of TimberScan’s purpose-built AP automation platform and e-payments processed through the AvidPay Network to transform the way they pay bills.” For any queries, Please write to marketing@itshades.com Description 5
  • 11. Lorem ipsum dolor sit amet, consec- tetuer Financial, M&A Updates IT Shades Engage & Enable Visma increases acquisition focus; appoints M&A Manager for Finnish market Visma, the largest SaaS company in Northern Europe, will continue to pursue an active acquisition strategy in addition to strong organic growth, and has strengthened its global acquisition team with a local Finnish M&A Manager. 2020 was a record year for Visma globally in terms of acquisitions, with over 30 companies joining the Visma family. In addition to the Nordic countries, expansion continued in the Benelux region, with the acquisition of several financial management Software as a Service (SaaS) companies. Visma will continue to implement an active acquisition strategy also this year and has strengthened its global Mergers & Acquisitions (M&A) team by recruiting a M&A manager in Finland. Anssi Puolakka, M.Sc., has been appointed to the position in December. Anssi has previously held M&A positions at KONE and Total Specific Solutions (TSS). At TSS, Puolakka was responsible for software acquisitions and investments in Finland, Denmark and the Baltic countries. Executive Commentary “Visma provides a good home for growing SaaS companies and an opportunity to accelerate growth. The acquired company will be allowed to continue operating independently, but as part of a larger business entity with extensive experience and expertise in the various stages of growth. I would like to welcome Anssi to Visma’s M&A team to strengthen the mapping and execution of acquisitions in the strategically important Finnish market,” says Visma's Head of M&A. For any queries, Please write to marketing@itshades.com Description 6
  • 12. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Solutions Updates Platforms & Applications Industry
  • 13. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Finastra’s Fusion Invest moves to the cloud For any queries, Please write to marketing@itshades.com 7 Solution Description Finastra announced that its investment management solution Fusion Invest is now available to customers through the cloud – helping asset managers digitally transform their operations and benefit from increased agility and improved operational efficiency. Implementing Fusion Invest in the cloud means asset managers can access all the tools they need to support their investment management requirements, with no need to worry about deploying hardware on premise. It also provides increased agility to scale and grow and to access innovative new products and services from Finastra and its partners in areas such as portfolio management and reporting, available through the FusionFabric.cloud open developer platform. Fusion Invest is designed to help portfolio and investment managers perform better in a market that is becoming ever more complex and highly regulated. It offers maximum transparency and supports collaboration throughout the investment process, ensuring the investment team, portfolio managers, risk department, and operations are optimally aligned. The latest version also supports the transition from LIBOR to alternative risk-free rates. In addition, Fusion Invest offers a competitive edge to insurance asset managers – offering pre-trade accounting metrics and solvency capital ratio, yield projections and support for IFRS9.
  • 14. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Jersey Electricity Energised by Infor and Progressive TSL For any queries, Please write to marketing@itshades.com 8 Solution Description Energy division embarks on digital transformation journey with cloud-based Infor EAM and mobile solutions, Infor announced that Jersey Electricity has commenced a roll-out of a cloud-based Infor EAM solution across its generation and distribution teams in conjunction with Infor UK channel partner Progressive TSL. Jersey Electricity plc is a vertically integrated power utility dealing in the importation, generation, transmission, and distribution of sustainable, low-carbon energy. It is the sole supplier of electricity in Jersey, part of the British Channel Islands, serving around 50,000 domestic and commercial customers. Jersey Electricity is a long-standing user of Infor’s best-in-class enterprise asset management system, Infor EAM, to manage JE’s power generation assets. JE recognised the value of moving its existing Infor solution to the cloud, introducing the Infor EAM Mobile application, and extending Infor EAM into other areas of its business. Infor implementation partner Progressive TSL is an Infor EAM expert and specialist in the energy sector. Progressive TSL worked with Infor and the JE team to develop a business case highlighting the benefits to Jersey Electricity of extending and enhancing its existing Infor solution. Key benefits include: • Infor EAM Mobile – enables operatives working in the field to access and update key data from the central Infor EAM system in real time • Additional Infor EAM functionality – incorporating not only maintenance but also Infor EAM’s procurement and inventory management features – streamlining processes and driving efficiencies • Extension into other JE teams – the benefits of Infor EAM will be extended from the energy generation team to the JE distribution team • Infor Cloud – enables a fully managed service, ensuring JE is always on the latest software version and able to benefit from Infor’s continued investment and development of the Infor EAM application Over the coming months, Progressive TSL will be rolling out Infor EAM 11.6, Infor EAM Mobile and Infor OS operating service across JE’s energy generation and distribution teams. This new solution will be fully integrated with JE’s existing systems.
  • 15. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable All New Mint iOS App Launched to Empower Financial Freedom For any queries, Please write to marketing@itshades.com 9 Solution Description Intuit Inc. launched a significantly updated Mint experience to help people effortlessly manage their finances. The new Mint app provides a major design refresh, new features such as subscription monitoring, an advanced month-over-month view of net worth and spending, and personalized Mintsights™ in a powerful and free all-in-one app. The refreshed Mint app includes: • Trend Visualizations: Users will now have immediate access to key trends right from the overview. They will see how their net worth changes over time and easily track month-over-month spending so they can assess and adjust against their goals. • In-Product Mintsights: Personalized insights, newly available in-app, will now offer more relevant guidance based on an individual’s unique financial situation and goals, such as alerting you when your bills increase or opportunities to adjust your budgets to save more based on your historical and current spending. Mintsights are personalized for each user and provide suggestions based on prior activities to help people save money and pay down debt faster. • Automatic Subscription Tracking: Users can seamlessly see subscriptions they’ve purchased by connecting any bank or credit card used to pay for subscriptions. Mint will now allow customers to set up an automatic notification if any of those subscriptions increase or decrease in price. • Bulk Edit and Improved Categorization: Categorizing transactions is even easier in the Mint app, with the option to bulk edit multiple transactions at once, and customize your categories. • New This Month tab: Immediate access to all your spending, trends, and budgets with a single tap to quickly and easily monitor your spending behaviors. • Income Tracking: In addition to tracking your monthly expenses against your budget, users can also now track your paychecks, interest income, rental income, and reimbursements. • Improved Usability: Users will no longer have to scroll to access critical financial information such as: notifications, credit score, and accounts. Mint has empowered millions of people to take control of their money and improve their financial outcomes regardless of their situation. In addition to significant product upgrade, Mint has also made continuous improvements over the last year to features our customers care about most: categorization accuracy, account connectivity, and better recommendations and insights based on machine learning technology and behaviors over time.
  • 16. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Croatia Osiguranje Goes Live With Sapiens Iditsuite For Its New Digital Brand Laqo For any queries, Please write to marketing@itshades.com 10 Solution Description Sapiens International Corporation, A leading global provider of software solutions for the insurance industry, announced that Croatia osiguranje, a leading Croatian insurer that has been operating in the region for over135 years, has launched a successful go-live with LAQO, a full digital solution for motor insurance. The go-live of LAQO, with Sapiens IDITSuite for P&C, is the first of three stages of the full digital program, and is already yielding positive results for CROSIG. In the next phases, Sapiens’ solutions enhance the insurer’s entire property & casualty (P&C) business, including digitalizing claims handling. Sapiens’technology is expected to further increase the productivity of CROSIG’s sales force and speed up its time to market, while optimizing and simplifying business operations.
  • 17. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Sugar CRM Launches SugarPredict to Take the Guesswork Out of Sales with AI for All For any queries, Please write to marketing@itshades.com 11 Solution Description Sugar CRM Inc., the innovator of time-aware CX, announced the launch of Sugar Predict, the first data-fueled AI for CRM. SugarPredict delivers new levels of prediction accuracy without the time, cost, and technical expertise typically required for companies to take advantage of AI. Fifty-two percent of sales leaders say their CRM is costing them lost revenue, according to new research from SugarCRM that examines the lack of customer visibility that plagues most companies. The quality and consistency of the data entered by CRM users can create challenges for basic AI systems. SugarPredict takes a different approach by enriching customer data with additional attributes that results in more comprehensive and consistent AI models. SugarPredict provides accurate predictions, even with limited first-party data, while diligently guarding the privacy and security of company and customer information. As the first of many SugarPredict-powered capabilities in Sugar Sell, the technology is being used to take the guesswork out of lead prioritization, lead Ideal Customer Profile (ICP) alignment, and opportunity-to-close-won scoring. SugarPredict analyzes historical account, deal, and company data to accurately predict which leads are most likely to become customers. Lead scoring is based on similarity to historical conversions (converted leads or closed-won opportunities), while ideal customer profile matching identifies leads that are similar to a company’s past and current customer bases. SugarPredict leverages Sugar’s time-aware CX platform which provides a full historical record of all change events related to customers and customer-facing processes. SugarPredict for sales force automation, marketing automation, and customer service applications is based on technology from last summer’s acquisition of Node.io. SugarPredict is free for Sugar Sell customers and will roll out to Sugar Market and Sugar Serve customers later this year.
  • 18. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Temenos Transforms Corporate Banking with End-to-End, Cloud-Native Corporate Lending Platform For any queries, Please write to marketing@itshades.com 12 Solution Description Temenos, the banking software company, announced its next-generation end-to-end corporate lending platform, designed to help banks digitally transform their entire corporate banking business to reduce cost and drive operational efficiencies, improve customer experiences, and create offers for customers that are tailored to individual corporate needs. The microservices-based platform helps banks automate their heavily manual and complex processes and enables the bank’s corporate lending teams to access the right data at the right time to make faster and smarter decisions. Temenos’corporate lending platform enables banks to evaluate loan applications more rapidly, structure complex corporate deals and handle negotiations in a transparent and efficient manner. It also allows banks to assess credit risk to maximize the performance of their product portfolio and capital, as well as help corporate customers access the right credit facilities for their needs. The digital corporate lending platform also enables banks to manage lending for both corporates and SMEs, further streamlining systems and processes. Corporate banks often have complex IT architectures with data residing in multiple system siloes, resulting in time consuming, heavily manual processes and poor data utilization. Temenos’ end- to -end corporate lending solution helps banks streamline their disparate systems into a centralized platform with consolidated processes and pricing, embedded analytics and real-time dashboards, to offer fully automated digital services. Temenos’ enhanced corporate loan origination capabilities help banks manage the entire loan lifecycle, from pre-screening to underwriting, due diligence, document capture, credit administration, acceptance and closing. This enables banks to aggregate and analyze the information they need to take decisions faster on complex corporate credit arrangements and process commercial loans with effective risk management. These corporate loan origination capabilities are based on Temenos Infinity, the market-leading digital banking platform, which utilizes industry standard workflow management and business rules solutions to handle complex case management. During the pandemic, many banks reported loan application volumes that were eight to 10 times their typical level[1]. The difficulty to process these volumes was exacerbated by the complex underwriting challenge in a fast-moving environment and the process requirements of government-backed schemes that, given their novelty, remain manual for most banks.
  • 19. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Temenos Hits Milestone of 60 Challenger Bank Clients, Confirming Status as Technology Provider of Choice For any queries, Please write to marketing@itshades.com 13 Solution Description Temenos, the banking software company, announced that it has exceeded 60 challenger bank clients, confirming its status as the technology provider of choice for this growing segment. With the rich functionality of Temenos’ integrated front-to-back SaaS offering, challenger banks can launch rapidly, scale fast, provide differentiated services to customers and grow profitably. A raft of digital banks – such as Alba, Alpian, Banco del Sol, Flowe, FlowBank, Lunar, Next Commercial Bank, Pepper, Varo Bank and WeLab Bank – have selected Temenos’ cloud-native, cloud-agnostic technology, joining the 3000+ Temenos customers around the globe including 41 out of the top 50 banks that run Temenos. News of Temenos exceeding the 60-bank milestone comes as the company launches new functionality designed specifically to cater to this fast-growing segment. Temenos Infinity helps challengers deliver frictionless onboarding experiences for SMEs, while offering robust protection from fraud with financial crime mitigation, risk and compliance software. These enhancements directly address the need – which increased during the pandemic – for banks to offer more products and services to SMEs digitally through multiple channels. Risk and compliance is a significant area of focus for banks because the vetting process and credit decision-making takes place digitally. Temenos also offers Explainable AI models to allow banks to accelerate digital onboarding, conduct eligibility checks and process loans for SMEs to help them access funding faster. Temenos Infinity cuts the time to onboard SMEs by up to 75%, strengthening their relationship with the bank. The multi-currency account is a new feature within Temenos Transact, the market-leading core banking product. Temenos multi-currency account is designed to be used like a current account allowing day-to-day transactions in many foreign currencies. This highly competitive product is aimed at customers who want to save in a foreign currency, receive money in multiple currencies, use their card in different countries and manage properties abroad. This functionality enables challengers to offer differentiated services and has already been adopted by digital banks such as Alpian and Flowbank. Temenos’Sandbox gives banks self-service access to experience the modern technology and functionality. Sandbox empowers challenger banks to adopt a growth-oriented, early-stage strategy to launch products incrementally and validate new propositions with their customers. With Sandbox, challengers can innovate using Temenos’ SaaS-first, cloud-agnostic technology. Challenger banks benefit from Temenos’pre-configured platform with pre-packaged products and services. Temenos Country Model Banks provides localized banking functionality from account opening to lending and mortgages, including local and regulatory compliance requirements, allowing challengers to deploy the technology faster without customization. This reduces development time and accelerates time to market. Temenos also enables banks to deploy an elastically scalable full stack solution across multiple cloud providers. Temenos SaaS technology enables challengers to elastically scale based on business demand and service new customers at any growth rate. Challenger banks can create hyper-efficient cost models and in turn pass on the benefits to their customers. Varo Bank, for example, estimates that it services customers at 25% of the total costs incurred by a traditional bank.
  • 20. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Temenos Enterprise Pricing Offers Banks Core-Agnostic, SaaS Solution for Rapid Launch of Personalized Products and Services For any queries, Please write to marketing@itshades.com 14 Solution Description Temenos, The banking software company, announces its next-generation Temenos Enterprise Pricing solution, which enables banks to design, manage and price innovative products, services and product bundles using their own and third-party products. Temenos Enterprise Pricing can be deployed on Temenos Transact or on any third-party core, helping larger banks burdened with complex, siloed legacy systems gain faster time to value as they start their modernization program. The powerful, enterprise-wide pricing engine supports hyper-personalization of products and services, and accelerates time to market for all products, increasing the bank’s profitability. Larger banks are typically operating on large legacy technology stacks often with multiple core capabilities and disparate systems or product silos. These banks are struggling to compete with fintechs and neobanks, whose agility allows them to rapidly launch differentiated products and attract new customers. Developing and taking-to-market new products and pricing bundles across geographies, business lines and multiple, core banking systems requires a transformation program that banks cannot solve in-house. With Temenos Enterprise Pricing banks can address their immediate operational efficiency needs and start an incremental modernization journey. With Temenos Enterprise Pricing banks can deliver innovative products and pricing bundles with competitive pricing based on the customers’ or entire households’ relationships with the bank and their behaviors to provide tailored rewards and promotions. Temenos enables banks to create products and pricing structures both across digital channels and within the banking core, making it the only technology provider capable of helping banks implement this approach through the entire value chain. Temenos Enterprise Pricing also gives banks greater control over the fees they apply, centralizing product data from multiple legacy systems and disconnected applications. Banks gain better visibility of the product and pricing portfolio across the enterprise, which in turn reduces revenue leakage and optimizes profitability. This transparent pricing across products and services benefits the customer and the bank.
  • 21. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Maplesoft launches new online math environment dedicated to teaching and learning For any queries, Please write to marketing@itshades.com 15 Solution Description Maplesoft announced the release of Maple Learn, a new online environment designed specifically for teaching and learning math and for solving math problems from high school to second year university. Maplesoft is the developer of the powerful math software Maple, which is used by mathematicians, educators, students, engineers, and scientists around the world. Maple Learn is an online version of Maple that is focused specifically on the needs of teaching and learning math. While marks the official launch, over 5000 people have already used Maple Learn during its public beta this fall. Instructors can use Maple Learn as an engaging environment that helps students learn math, whether they are in the classroom or involved in remote learning. Maple Learn provides great flexibility in problem-solving, allowing the educator to combine steps worked out by hand with computations performed by Maple Learn. This allows educators to focus their instruction time and students’ attention where it is needed most. In addition, instructors can create interactive explorations of mathematical expressions with a simple click of a button, enabling students to develop their conceptual understanding of concepts by watching the effects of changing parameters. In addition to being a demonstration and problem-solving tool, educators can also provide illuminating graphs, computations, explanations, and interactive explorations all together in a single online document that is easy to share with their students. Users only need a web browser and internet connection to create, access, and interact with Maple Learn documents. For students, Maple Learn provides an opportunity to solve a problem or create a graph instantly, such as when they are checking their homework, or to work out problems in the same way they would do on paper. When needed, students can then use Maple Learn to check individual steps to help them track down where they went wrong. And if they want more help, students can easily share their work with a classmate, tutor, or teacher. No matter where that person is located, they will be able to see everything the student has done, making it significantly easier to assist students who are at a physical distance. Maple Learn is the latest member in the Maplesoft product family. Maplesoft’s flagship product, Maple, combines the world’s most powerful mathematics engine with an easy-to-use interface, a sophisticated programming language, education-specific features, and extensive connectivity and documentation tools. Students who initially use Maple Learn, with its exclusive focus on teaching and learning, will be able to transition to Maple if and when their needs grow. Complementary to both products is the free Maple Calculator App, which allows students to graph and solve problems on their phone, but also to move those problems into Maple or Maple Learn for deeper investigation.
  • 22. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Workday Launches COVID-19 Vaccine Management Solution to Enable Organizations to Protect and Support Their Workforce For any queries, Please write to marketing@itshades.com 16 Solution Description Workday, Inc. A leader in enterprise cloud applications for finance and human resources, announced a vaccine management solution that provides leaders with the insights needed to help ensure the health and safety of remote and on-site workers. As the core HR system for some of the world's largest organizations, Workday offers a unique ability to combine real-time HR data with immunization information, providing customers with the knowledge needed to successfully navigate through the challenges of COVID-19. With a customer community representing more than 45 million workers, Workday is supporting global organizations as they manage their people and finances throughout the pandemic. The vaccine management solution expands on the Workday Return to Workplace offering and helps enable organizations to securely access worker immunization insight, plan return to workplace scenarios, support worker well-being, and establish new operating models to adapt as vaccines become available. In addition, Workday offers customers configurability to control and securely manage the data and protect their employees’ privacy. Helping to Create a Healthier Workforce and Providing a Safer Workplace The new Workday vaccine management solution provides global HR and business leaders with the speed, flexibility, and security to manage vaccine-related initiatives, specifically enabling customers to, Additionally, the Workday vaccine management solution supports specific needs in healthcare and other essential services industries to help customers streamline complex vaccine reporting and management. This includes the complexities of single and multi-dose vaccines, recalls, or even emerging requirements that can easily be tracked and reported on, enabling site planning, vaccination scheduling, and compliance.
  • 23. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nib Solution Updates IT Shades Engage & Enable Transfinder in the News: Transfinder Targets Next-Generation of Parent Communications Via Smarter Apps For any queries, Please write to marketing@itshades.com 17 Solution Description On the heels of announcing its 23rd consecutive year of revenue growth, Transfinder CEO Antonio Civitella said the company’s strategy for the remainder of 2021 and beyond is to become an “all-in-one” solution for school district clients, which includes offering evolved school bus and student tracking apps to parents. During an interview on Friday with School Transportation News, Civitella attributed much of last year’s success to Routefinder PLUS, which was launched last April to advance the company’s flagship browser-based routing system that uses artificial intelligence to build safe routes and bus stops. Attendees of STN’s Bus Technology Summit last September voted it the “Most Innovative Software.” Civitella likened Routefinder PLUS to the center of a wheel, a metaphor for Transfinder’s core competencies. But as the company moves forward, additional spokes of the wheel will begin to fill in with advanced parent apps, communication solutions and GPS. He added that the ability of school districts to report the locations of their school buses and when students scan on and off the bus have become “a must.” Civitella explained that Transfinder employs smart servers that not only keep client data secured and separate but also detect high demand usage and allocate different servers in different locations to provide customers with the data they need, when they need it. And Transfinder is able to keep costs down as a result.
  • 24. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Rewards & Recognition Updates Platforms & Applications Industry
  • 25. R & R Updates IT Shades Engage & Enable Implications for HR and total reward professionals For any queries, Please write to marketing@itshades.com 18 It is time for legacy total reward approaches to be redefined. Savvy HR professionals recognize the need to demonstrate agility in making real-time, business-critical decisions to safeguard and engage their workforces, while embracing cost-efficient and digital solutions to monitor and track program enhancements and to support long-term value creation. To achieve these objectives, availability and access to HR and reward data has become critical. Fragmented total reward data—which is typically spread across disparate and bespoke systems—has long frustrated attempts to promote seamless, integrated, and digital access throughout the performance year. However, forced thinking around the re-imagination of work is accelerating interest in digital reward management solutions that can connect directly into a company’s HR suite, integrating ad-hoc and legacy manual processes while digitally documenting appropriate levels of review and authorization. This need for real-time access to reliable HR data includes total reward insights: • The demand for customized and personalized total reward programs that can support remote, office and hybrid workers are increasing • Cost reduction and administrative optimization have become major driving forces in potential total reward redesign for certain industries adversely impacted by COVID-19 • An ever-increasing focus on diversity and inclusivity, both financial and non-financial data is required to ensure total reward adjustments do not adversely impact particular groups of employees R&R Description
  • 26. R & R Updates IT Shades Engage & Enable Blackline Sweeps Trustradius Awards Taking 1st Place In All Financial Close Categories For any queries, Please write to marketing@itshades.com 19 Accounting automation software leader BlackLine, Inc. has taken first place in all financial close categories in the ‘Best of Finance Software 2021 Awards’ presented last week by TrustRadius, a leading B2B software peer reviews platform. TrustRadius awards provide unbiased recognition of B2B technology products based entirely on customer feedback. BlackLine was the only company recognized in the financial close space, having received strong acclaim from the BlackLine user community for the functionality and usability of its cloud platform, as well as the company’s industry leading customer support. Each month, over a million B2B technology buyers, more than 50 percent from large enterprises, use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Here’s what users across multiple industries are saying about BlackLine’s Customer Support, Usability and Feature Set at TrustRadius.com, giving top ratings across the board for customer support, usability and a diverse feature set – marking BlackLine as a clear favorite of the industry. R&R Description
  • 27. R & R Updates IT Shades Engage & Enable Comarch receives the TISAX certification For any queries, Please write to marketing@itshades.com 20 TISAX stands for “Trusted Information Security Assessment Exchange", which is an exclusive certificate created for the automotive industry to protect intellectual property (prototypes) and guarantee secure communication between the clients and their external suppliers. From 2018, every company that provides services to customers on the German automotive market must obtain this certificate. TISAX standards can also be applied to other industries. This makes Comarch fully compliant with the rules regarding secure information exchange, data protection, data encryption, etc. Because the TISAX certification is not limited to Comarch ICT but applies to every Comarch branch located in Krakow, Poland, it creates brand-new opportunities for other business units as well. Thanks to TISAX, Comarch now has a greater chance of finding new clients on the German market, building long-lasting relationships with our clients, and making communication in its supply chain much more effective and transparent. R&R Description
  • 28. R & R Updates IT Shades Engage & Enable ESO Recognized as a Top Austin Workplace, Making Built In Austin’s List of Top 100 Best Places to Work in Austin For any queries, Please write to marketing@itshades.com 21 Austin, Texas – ESO, the leading data and software company serving emergency medical services, fire departments, hospitals, and state EMS/trauma offices, announced its inclusion on Built In Austin’s list of Top 100 Best Places to Work in Austin. Additionally, ESO was named one of the top ten midsize companies to work for in Austin, as well as one of the best paying companies. The annual awards include companies of all sizes, from startups to enterprise, nationally and in the eight largest tech markets. Built In determines winners for Best Places to Work based on an algorithm, using company data about compensation, benefits and cultural programs. To reflect the attributes candidates are searching for on Built In today, this year’s program weighted criteria more heavily, like remote opportunities and programs for diversity, equity and inclusion. Tech professionals rely on Built In’s Best Places to Work lists to discover employers that align with their preferences, passions and values. Since its inception three years ago, the award has expanded in reach, from online views of tens of thousands to just under 1 million views. R&R Description
  • 29. R & R Updates IT Shades Engage & Enable Sage wins Best Feature Set and Usability awards from TrustRadius for Sage Intacct cloud financial management system For any queries, Please write to marketing@itshades.com 22 Sage, the market leader in cloud business management solutions, announced TrustRadius has recognized Sage Intacct with two 2021 “Best Of” Awards for Best Feature Set and Best Usability. These new attribute-focused awards, based on user review scores, recognize solutions whose core strengths best match what buyers are looking for in 2021. In the awards for Best of Finance Software, the Sage Intacct cloud financial management system earned First Place in the Accounting category for both the Feature Set and Usability attribute segments. To win, each nominated organization had to receive at least 10 TrustRadius reviews in the past year that featured a specific mention of their product’s customer support, feature set, or usability. Winners also had to rank in the top three positions of their category in terms of what percentage of positive responses they earned this year. TrustRadius has been issuing Top Rated awards across hundreds of business technology categories for several years. Based solely on user satisfaction ratings, the Top Rated award is an indication of overall customer advocacy. These new awards provide a way to not only showcase customer satisfaction, but also demonstrate why customers are so satisfied with a particular product. R&R Description
  • 30. R & R Updates IT Shades Engage & Enable Sapiens Wins Two Celent Xcelent Awards In The Life Illustration Systems Category In North America For any queries, Please write to marketing@itshades.com 23 Sapiens Americas, a wholly owned subsidiary of Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced that Sapiens IllustrationPro has won Celent’s XCelent awards for both the Advanced Technology and Breadth of Functionality categories. This recognition follows the recent win of Sapiens UnderwritingPro for Life & Annuities in the Breadth of Functionality category for New Business and Underwriting Systems, North America. Sapiens IllustrationPro for Life & Annuities is a cloud-based, point-of-sale illustration and quoting solution, offering a fully responsive, modern and intuitive user experience for both the life and annuities as well as health markets. ACORD®-compliant, it offers straight-through processing, from point-of-sale to application e-submission and is supported by a needs analysis suite. IllustrationPro’s calculation engine handles complex product illustrations and multichannel distribution, enabling carriers to serve multiple marketing segments with a single deployment. Research and advisory firm Celent analyzed 10 illustration systems and determined awards based on the Celent ABCD Vendor View, a resource for identifying premier technology solutions serving the insurance and financial industries. R&R Description
  • 31. R & R Updates IT Shades Engage & Enable Valamis Recognized as a Core Leader in 2021 Fosway 9-Grid™ for Learning Systems For any queries, Please write to marketing@itshades.com 24 Valamis, the global leader in digital learning technologies and workforce development, announced that it has once again been listed in the 2021 Fosway 9-Grids™ for Learning Systems. Valamis was recognized as a Core Leader, with a strong track record of enterprise win rate, customer delivery and advocacy. The annual research has advanced Valamis from a Core Challenger to Core Leader status, demonstrating its ongoing growth in 2020. The Fosway 9-Grid ™ is an annual market analysis of the Learning Systems market. The multi-dimensional model compares the relative position of solutions and providers based on their Performance, Potential, Market Presence, Total Cost of Ownership, and Future Trajectories across the market. R&R Description
  • 32. R & R Updates IT Shades Engage & Enable Zerto Receives 2020 Backup and Disaster Recovery Award from Cloud Computing Magazine For any queries, Please write to marketing@itshades.com 25 Zerto, an industry leader in cloud data management and protection, announced that TMC, a global, integrated media company, has named Zerto as a 2020 Cloud Computing Backup and Disaster Recovery Award winner, presented by TMC’s Cloud Computing Magazine. The Cloud Computing Backup and Disaster Recovery Award recognizes technologies and vendors that have built cloud solutions that empower businesses small or large to remain active and productive under even the most challenging conditions, minimizing lost business opportunities. Zerto provides the only cloud data management and protection platform that enables enterprises to mobilize, protect, and recover applications across public and hybrid clouds without downtime or data loss. Zerto has thousands of customers utilizing the cloud—whether private, public, or hybrid cloud environments—for disaster recovery (DR), backup, or data mobility. Zerto has doubled year-over-year the number of cloud deployments, seeing tremendous growth from its platform. Many organizations are turning to Zerto when their current DR solution doesn’t meet business SLA requirements for RTO/RPO needs, when they are utilizing cloud to reduce real estate costs of an on-premises DR target, or when they are using cloud for backup. R&R Description
  • 33. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Customer Success Updates Platforms & Applications Industry
  • 34. Customer Success Updates IT Shades Engage & Enable Amdocs Selected by WINDTRE to Accelerate Cloud-Based Modernization of its Monetization Platforms For any queries, Please write to marketing@itshades.com 26 As part of the implementation on the public cloud, the 5G-ready Amdocs Optima solution based on open source technologies will further improve WINDTRE’s performance, operability and business agility. Amdocs, a leading provider of software and services to communications and media companies, announced that WINDTRE, a leading mobile operator in Italy and among the main alternative carriers in the fixed-line market, has selected Amdocs Optima, deployed on the public cloud, to modernize its monetization stack. The project will provide WINDTRE with a modern 5G-ready billing solution based on open source and cloud technologies for all post-paid consumer and enterprise customers, across all lines of business, further improving WINDTRE’s agility, flexibility and time to market. In the planned implementation of the monetization system entirely on the public cloud, Amdocs will enable the transformation of WINDTRE’s IT into a cloud-native, open and dynamic infrastructure, enhancing the overall experience for WINDTRE’s customers. Description
  • 35. Customer Success Updates IT Shades Engage & Enable Carrefour chooses SurveyMonkey’s CX solution GetFeedback to optimize its customer experience at scale For any queries, Please write to marketing@itshades.com 27 SurveyMonkey , a leader in agile software solutions for customer experience, market research, and survey feedback, announced that Carrefour Group has selected GetFeedback to strengthen its customer experience program in the countries where it operates across the globe. GetFeedback combines the power of Usabilla and GetFeedback, which SurveyMonkey acquired in 2019. Building an agile CX program enables organizations to identify friction points in the customer journey, iterate quickly, and deliver meaningful experiences that enhance customer satisfaction and retention. GetFeedback is extremely easy to deploy and use, which allows organizations to seamlessly capture actionable, in-the-moment feedback and quickly resolve customer concerns. Carrefour joins organizations like Orange, Accor, Intermarché, PSA, TF1, France Télévisions, which also leverage GetFeedback to set up their CX program to quickly understand and act on customer insights. In addition to a deep Salesforce integration and advanced email capabilities, GetFeedback brings together two agile solutions that allow you to collect feedback on different digital channels without hampering the buying experience or impacting conversion rates. Description
  • 36. Customer Success Updates IT Shades Engage & Enable Europe's Largest Iron Ore Producer Lkab Selects IFS As Part Of Its Journey Toward The Digital Mine For any queries, Please write to marketing@itshades.com 28 IFS cloud solution to empower 4,000+ LKAB staff and partners as part of a historic transformation journey, To achieve carbon dioxide-free production by 2045, leading mining and minerals group LKAB recently launched one of the largest industrial investment plans in Swedish history. With digitalization and automation as key enablers for realizing its sustainability and productivity goals, the company has chosen enterprise applications company IFS to deliver a state-of-art enterprise asset management (EAM) solution capable of helping the company set a new world standard for data-driven mining. Established in 1890, state-owned LKAB produces 80 percent of the iron ore in Europe and operates the biggest underground iron ore mine in the world. To reach its productivity and environmental goals, the company has embarked on a holistic digital transformation journey to ensure business process transparency, consolidation and harmonization of processes and data, as well as access to high-quality insights to drive improved decision-making. Launching a comprehensive evaluation process, LKAB scanned the market for a best-in-class EAM solution that could support its mission-critical mining operations while offering an open architecture for easy integrations. Another key consideration was to equip its workforce with intuitive, easy-to-use mobile technology to ensure a positive user experience. Based on its robust capabilities in key areas such as maintenance and logistics, as well as its RESTful APIs based on the OData standard and browser-based user interface, LKAB opted for a cloud-based solution from IFS. The IFS solution will be used by some 4,000 LKAB employees working in Sweden, England and Norway. Description
  • 37. Customer Success Updates IT Shades Engage & Enable IFS To Propel Major Transformation Project For India’s Largest Defense Manufacturer For any queries, Please write to marketing@itshades.com 29 IFS, the global enterprise applications company, has signed a contract with Tech Mahindra, a leading provider of digital transformation, consulting and business reengineering services and solutions and the prime contractor for Hindustan Aeronautics Limited, to enable HAL’s Project Parivartan Program, a US$ 54 million (Rs 400 crore) business transformation project. Dubbed Project Parivartan and conceived as a comprehensive business transformation exercise, the initiative will involve large-scale implementation of technological enhancements to establish new work processes based on industry best practice. The comprehensive IFS solution will replace a large number of disparate business systems in HAL with a central, consolidated platform that will empower staff with easy access to accurate data. The project will also provide enhanced inventory visibility and purchasing power, powerful financial capabilities and group-level consolidation. The ERP solution from IFS will support business-critical processes, including maintenance, repair, overhaul (MRO), manufacturing, supply chain management, human capital management (HCM), and finance. Description
  • 38. Customer Success Updates IT Shades Engage & Enable Altshuler Shaham Selects Sapiens For The Operation And Automation Of Its Provident And Pension Funds For any queries, Please write to marketing@itshades.com 30 Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced that it has been selected to automate and operate Altshuler Shaham’s provident and pension funds for the next three years. Altshuler Shaham, Israel’s largest investment house and fastest growing provident and pension funds, reported massive growth in both assets and number of members during the first 3 quarters of 2020. As part of its strategic decision to enter the operations sector, Sapiens recently acquired Tiful Gemel company and its activities, which include the management and operation of provident and pension funds. Altshuler Shaham can now benefit from Sapiens’ significant presence and extensive experience in the field of life insurance, long-term savings and pensions, both in Israel and globally. Together with Tiful Gemel, Sapiens provides added value to ensure Altshuler Shaham’s continued growth. Tiful Gemel is an Israeli company immaterial to Sapiens’ revenue or profits. Despite the COVID-19 crisis, Altshuler Shaham continued to grow in 2020, showing an increase of approximately 112 percent in the number of pension fund members in the third quarter compared to a corresponding quarter last year. The company’s pension fund assets under management also grew by 98 percent of the total of NIS 7.3 billion on November 30, 2019 to a total of NIS 15.73 billion as of November 30, 2020, making Altshuler Shaham’s pension fund the largest among the investment houses in Israel. Description
  • 39. Customer Success Updates IT Shades Engage & Enable Bank of Khyber Transforms to Temenos Core and Digital Banking Platform For any queries, Please write to marketing@itshades.com 31 Bank of Khyber which is a leading bank in Khyber Pakhtunkhwa, Pakistan, with 175 branches, successfully went live with Temenos Transact the next generation core banking, Temenos Infinity digital banking platform, Financial Crime Mitigation and Analytics. The implementation was carried out by Temenos’ Middle East implementation partner based in Pakistan, National Data Consultant. Temenos’ technology will support the bank in offering differentiated retail, SME and corporate banking products, including accounts, time deposits and loans for both Islamic and conventional banking. Temenos’ agile and fully integrated architecture enables Bank of Khyber to quickly roll out new functionality and services. NdcTech’s expertise in the Pakistan market helped to comply with local requirements and best practices. Temenos’ digital banking platform supports Bank of Khyber’s strategic objectives to increase its market share and drive sustainable growth by optimizing its banking operations and reducing operational costs. Temenos open API technology will help Bank of Khyber to provide digital experiences to its customers. Bank of Khyber selected Temenos and NdcTech as its partners for its strategic initiatives to accelerate its digital transformation process. Temenos’ and NdcTech expertise in Pakistan Model Bank approach delivers pre-configured, localized functionality and best practices, reducing the need for customization and decreasing timescales for delivery. Temenos partner NdcTech worked closely with Bank of Khyber to deliver a hybrid onsite/remote implementation, providing expert support and consultation to ensure a smooth implementation and successful go live for the bank despite the Covid-19 emergency. The implementation of Temenos core and digital platforms involved the integration of Bank of Khyber’s legacy systems and was concluded timely after a complex migration and thousands of functional tests had been carried out on the new system. The bank opted for a co-existence approach and migrated first 20 branches as part of the go live and will complete the migration for rest of the branches by the first half of the upcoming year. Description
  • 40. Customer Success Updates IT Shades Engage & Enable Ahli Bank, Oman, Becomes SunTec’s 50th Customer for its Indirect Taxation Solution For any queries, Please write to marketing@itshades.com 32 SunTec, the world’s #1 relationship-based pricing and billing company and the provider of #1 GST and VAT compliance solution for Banks and Financial Services in GCC and India, has partnered with Ahli Bank, Oman, to provide its GCC VAT compliance solution. The win is a landmark one for SunTec as it marks the 50th customer for its indirect taxation solution. SunTec has garnered 24 customers in India and this is the 26th customer in the Middle East to acquire the solution. VAT is likely to be introduced in Oman in early 2021 and Ahli Bank has taken the proactive step of adopting a VAT compliance solution to ensure operational efficiency, enhance revenue, and augment customer experience. SunTec’s GCC VAT compliance solution based on the Xelerate platform will enable the bank to smoothly comply with GCC VAT regulations and manage potential regulatory changes with ease. The single end-to-end solution helps automate the entire VAT compliance process including centralized rule-based tax determination, input tax recovery, tax invoice, reconciliation, corrections, adjustments, statements, and regulatory reporting. SunTec GCC VAT Compliance solution is architected to meet the unique needs of banks and financial services firms and can easily integrate with existing IT systems. The solution is designed to process all taxable transactions across business lines and applications, reduce cost of compliance, mitigate potential risk of compliance violations, penalties, and reputational risk. Description
  • 41. Customer Success Updates IT Shades Engage & Enable PROS Solutions Transform Cathay Pacific Group Travel Sales For any queries, Please write to marketing@itshades.com 33 PROS®, a provider of AI-powered solutions that optimize selling in the digital economy, announced Cathay Pacific has completed implementation and has gone live with SaaS-based PROS Group Sales Optimizer with OneSearch to drive strategic and optimized pricing in group travel as a next step in its comprehensive digital transformation strategy. With PROS, Cathay Pacific can manage group bookings, pricing, contracts and policies in one location with speed and accuracy designed to boost productivity and profitability for the airline while significantly improving the end-to-end group travel booking experience. Established in 1946, Cathay Pacific has a rich history of connecting the world through its home in Hong Kong. The Hong Kong icon is a founding member of the oneworld® global alliance and is a Skytrax 5-Star airline. Tour groups are an important revenue stream for Cathay Pacific, and to capitalize on this market, the airline is taking the steps to circumvent the back-end labor intensive and time consuming processes associated with booking group travel. PROS Group Sales Optimizer and other PROS airline solutions leverage AI innovations and dynamic pricing science, allowing airlines to more effectively learn about their customers, to optimize revenue while personalizing and dynamically pricing offers, and to more easily deliver those offers across all channels. Labor-intensive processes that used to take days or weeks, such as pricing and booking for group passengers, now take minutes. Description
  • 42. Customer Success Updates IT Shades Engage & Enable GO chooses Cerillion for digital BSS programme For any queries, Please write to marketing@itshades.com 34 Cerillion, An innovator in digital monetisation and customer management solutions, announced a major new project with GO, Malta's leading communications provider, which will see them upgrade their core business support system platform to Cerillion 8.2 and implement additional Cerillion modules including the Convergent Charging System and Enterprise Product Catalogue. GO chooses Cerillion for digital BSS programmeAs part of its wider digital transformation strategy, GO is future-proofing its BSS for the next generation of data services and digital ecosystems. By moving to Cerillion 8.2, GO will benefit from the open standards-based architecture, including TM Forum Open APIs and 3GPP compliant charging, as well as the intrinsic advantages of a pre-integrated product suite with seamless end-to-end business processes. Due to the functional depth and breadth of the Cerillion suite, GO will also be able to decommission a number of peripheral systems, creating further operational efficiencies. The adoption of Cerillion’s Enterprise Product Catalogue as part of the upgrade will deliver a step change in time-to-market, enabling GO to rapidly build, test and deploy new products and multi-play packages based on reusable components and templates. The implementation of the Convergent Charging System provides GO with the foundation to monetise a new wave of data-centric services and digital commerce. Description
  • 43. Customer Success Updates IT Shades Engage & Enable ICE Norway to Deploy Amdocs Advanced Network Analytics and Rollout Optimization Systems to Help Accelerate Business Progress and Increase Market Share For any queries, Please write to marketing@itshades.com 35 Amdocs a leading provider of software and services to communications and media companies, announced the signing of a multi-year agreement with ICE Norway for the deployment of Amdocs ActixOne and Amdocs TechInsights software solutions to support its network expansion and digital transformation initiatives. ICE has a range of mobile service offerings and is in the midst of a significant network buildout program for its existing and newly acquired 5G spectrum. Amdocs systems will help automate activities for planning, building, launching, monitoring and optimizing RAN (Radio Access Network) sites. Additionally, Amdocs' analytics-driven platform will aid in predicting network issues and prioritizing remediation actions based on key business parameters. Service providers across the world continue to have fragmented network deployment and operations processes, often supported by ad-hoc tools, scripts and manual steps. Yet, in order to address market demands, operators are executing a range of digitalization strategies to implement new software systems and methodologies that significantly automate and streamline the network rollout and optimization activities across multiple departments and teams. Supporting Resources • Learn more about Amdocs Network Rollout Solutions • Get timely updates on Network Automation, SDN/NFV, 5G, RAN and Cloud Networks at Amdocs Open Network • Keep up with Amdocs news by visiting the company’s website • Subscribe to Amdocs’ RSS Feed Description
  • 44. Customer Success Updates IT Shades Engage & Enable Agemark stays with Sage graduating to Sage Intacct and growing Business by 250 Percent For any queries, Please write to marketing@itshades.com 36 Sage, the market leader in cloud business management solutions, announced that Agemark, one of the nation’s most trusted senior living providers, turned to the Sage Intacct financial management solution for comprehensive visibility into business performance. By upgrading from on-premises Sage 50 software and optimizing its use of Sage Intacct, the organization adopted mature, standardized financial practices. This allowed Agemark to only grow finance headcount 20 percent even as its network grew exponentially from 10 to 25 assisted living and memory care communities across six states. Agemark is known for creating innovative programming that provides quality lifestyles to seniors and their families. The organization operates several services with various income streams, including multiple levels of resident care, residential rental fees, investment partnerships, property ownership, and facility management. These evolving business models, along with Agemark’s constant growth, require complex accounting workflows and reporting that were impossible to support using the company’s previous accounting system. With this robust foundation in place, Agemark’s finance team easily supported the business as it more than doubled in size, achieving the following results Gained unprecedented visibility into key operational and financial performance indicators: Using Sage Intacct’s dimensions, Agemark compares and contrasts data specific to various departments, locations, and vendors, as well as different types of services, employees, customers, and rooms. The finance team rapidly produces hundreds of custom reports each month, such as rent roll and occupancy snapshots, weekly live budgets for each community director, and profitability forecasts for new facilities. This insight ensures more informed, proactive decision-making throughout the business. Description
  • 45. Customer Success Updates IT Shades Engage & Enable Bank of Prairie du Sac selects Finastra’s Fusion Phoenix core to improve customer experience and support growth strategy For any queries, Please write to marketing@itshades.com 37 Finastra announced that Bank of Prairie du Sac, a community bank outside of Madison, WI, will upgrade its core operating system to Fusion Phoenix to future-proof its technology. The open, modern core built on Microsoft technology, cloud delivery, and seamless integration with other technologies provided by Finastra, will improve the end-customer experience and support the bank’s growth strategy, with technology that can evolve with its changing needs. Seamless integration with the other Finastra solutions used by the bank – including Fusion Digital Banking, Fusion LaserPro, and others – will not only generate increased efficiencies, but also provides peace of mind that the core migration will be smooth. In addition, these integrations will result in an enterprise suite of solutions that provides more actionable insight via a 360-degree view of the customer and makes common tasks even more efficient. Description
  • 46. Customer Success Updates IT Shades Engage & Enable KBC Bank chooses Finastra for LIBOR transition For any queries, Please write to marketing@itshades.com 38 KBC Bank, a Belgium-based bank with operations across Europe, US and Asia Pacific, has chosen Finastra to help manage its transition through the upcoming interbank references rates changes. It has selected Fusion Loan IQ Alternate Reference Rates (ARR) module to manage new rates and to expand its lending business. The bank has also opted for the Fusion LIBOR Transition Calculator to help calculate rates ahead of the transition period. Fusion Loan IQ is Finastra’s solution for commercial lending, powering 71% of all syndicated loans around the world. It alleviates the high costs of system and process redundancy within commercial lending operations, as well as increasing transparency, improving risk management and simplifying entry into new markets or business lines. The latest version of the solution, enhanced to support ARR, provides banks with core capabilities to issue new loans using the replacement rates, allowing them to begin to transition their existing LIBOR portfolio safely. Fusion LIBOR Transition Calculator will help KBC Bank manage the transition before the ARR module is rolled out. It enables market participants to calculate their own ARR or Risk-Free Rates (RFR) and interest accruals. The calculator service independently accesses the ARR/RFR from external official sources, such as the Federal Reserve Bank of New York, for the secured overnight financing rate.It then calculates compounded in arrears rates and daily non-cumulative compounded rates, along with corresponding interest accrual amounts for a set of inputs. Depending upon the rate method chosen, the calculator has the flexibility to calculate the daily compounding rates for the whole period or only for the end date. It follows Finastra’s Fusion Loan IQ ARR calculations, which gives market participants consistent and accurate results. Description
  • 47. Customer Success Updates IT Shades Engage & Enable Richmond University Medical Center Modernizes Interoperability with Infor Healthcare’s Cloverleaf For any queries, Please write to marketing@itshades.com 39 Infor to securely connect clinical and business healthcare systems in the cloud, Infor announced that Richmond University Medical Center in Staten Island, New York, has selected Infor Cloud Cloverleaf™ to increase interoperability across its network of healthcare services and providers. Specifically, the organization will deploy the cloud-based iteration of Infor Cloverleaf in order to increase clinical data liquidity, to contribute to improved care outcomes, and to contribute to lower healthcare costs for patients. By moving interoperability to the cloud, RUMC will be able to focus more time on care outcomes and business outcomes, less time managing servers and applications, begin leveraging FHIR and API-based data exchange, and benefit from being on the latest version of Cloverleaf with routine upgrades. Infor Cloverleaf will enable data interoperability and integration across clinical applications, both inside and outside of the organization, through support of proprietary and traditional data formats and protocols as well as newer web-based API standards such as FHIR. The Infor Cloverleaf Integration Suite is an innovative foundation for clinical interoperability, supports many protocols for communication and can transform messages between various industry-standard data formats. Cloverleaf acts as a common hub through which systems communicate, which can reduce organizations’ needs for expensive point-to-point connections. Description
  • 48. Customer Success Updates IT Shades Engage & Enable Milsoft Expands Its Relationship with SugarCRM to Deliver on Customer Experience for Utilities For any queries, Please write to marketing@itshades.com 40 SugarCRM Inc., the innovator of time-aware CX, announced that Milsoft Utility Solutions, a utility software solution provider to more than 1,100 utilities, consultants, universities, and research labs, is expanding its relationship with Sugar to leverage a unified CRM and Service platform to better serve customer needs. Based in Abilene, Texas with facilities in Florida and Missouri, Milsoft develops, sells, and supports an industry-leading Engineering and Operations (E&O) System for electric utility planning, analysis, operations, and management, as well as popular software for Interactive Voice Recognition (IVR), Customer Information and Workforce Management systems for the broader municipal and service markets. The Milsoft E&O System enables electric utilities to achieve optimum economy, efficiency, productivity, reliability, safety, and customer service and features a suite of seamlessly integrated software solutions with central operations data and workflow management. Milsoft customers have complex planning and strategy needs. Milsoft benefits from Sugar’s unified solutions that bring its sales and customer success teams together while enabling everyone to stay aligned on projects and deliverables that contribute to delivering the ultimate customer experience. Description
  • 49. Customer Success Updates IT Shades Engage & Enable Arab Investment Bank Selects Temenos to Drive Digital Growth and Financial Inclusion For any queries, Please write to marketing@itshades.com 41 Temenos, the banking software company announced that Arab Investment Bank has selected Temenos to power its digital customer experience. Arab Investment Bank chose the market-leading capabilities of Temenos Infinity and Temenos Payments to improve performance, drive its digital growth strategy and provide a boost to financial inclusion for millions of Egyptians. Arab Investment Bank, which is among one of the fastest growing banks in Egypt, provides personal and business banking products as well as investment and Islamic banking services. With Temenos Infinity, the bank has embarked on a digital transformation journey to make banking and financial services easier, faster and more accessible for all Egyptians. Egypt has an adult population of over 67 million and while over 90 per cent have a mobile phone, only 1 in 3 has a bank account and less than 6 per cent made digital payments in the last year. Arab Investment Bank already uses Temenos Transact as its core banking technology. Now, with Temenos Infinity, the bank benefits from the leading omnichannel digital banking product covering customer engagement from acquisition, to account servicing, through to long-term retention. Using both products, the bank is able to achieve an end-to-end digital banking transformation and market-leading cost-income ratio. The performance benefits will be seen in higher customer growth, lower cost of marketing, improved front office efficiency with increased STP rate and reduced asset write-offs with Explainable AI lending. Temenos Infinity accelerates time-to-market for new products and deliver a seamless, multi-experience digital journey for its customers. With Temenos Infinity, Arab Investment Bank will offer a seamless digital experience to its customers across digital touchpoints for all retail banking products, reducing client onboarding to just minutes. With its deep analytics, Temenos Infinity the leader in driving customer acquisition and digital banking engagement and enables banks to increase digital revenues 5x and cut customer onboarding time by 75%. Built on a microservices architecture, Temenos Infinity is the most open and agile SaaS product allowing banks to continuously extend and expand their solution for all or portions of the customer lifecycle. Digital payments is also a strategic growth area for Arab Investment Bank and with Temenos Payments, the bank benefits from a truly comprehensive, universal platform for efficient payment execution and distribution – removing the need for a different system for different payment types. Description
  • 50. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Partner Ecosystem Updates Platforms & Applications Industry
  • 51. Partner Ecosystem Updates IT Shades Engage & Enable Amdocs Expands Agreement with Capita to Support the Expansion of London’s Ultra-Low Emission Zone (ULEZ) and its Journey to the Cloud on Microsoft Azure For any queries, Please write to marketing@itshades.com 42 Amdocs , a leading provider of software and services to communications and media companies, announced that it has expanded its agreement with Capita plc, a consulting, transformation and digital services business, to support the growth of Transport for London’s Ultra Low Emission Zone, and its migration to the cloud on Microsoft Azure. TfL is planned to expand Ultra Low Emission Zone, introduced in April 2019, out to the North/South Circular from October 2021, as a result of TfL’s increasing commitment to help clean up the city’s toxic air which, according to TfL, has been linked to thousands of premature deaths in London each year1. As part of the agreement with Capita, Amdocs will provide charging and settlement implemented on Microsoft Azure cloud, as well as testing services to provide Capita with greater end-to-end quality assurance. Supporting Resources • Keep up with Amdocs news by visiting the company’s website • Subscribe to Amdocs’ RSS Feed and follow us on Twitter, Facebook, LinkedIn and YouTube Description
  • 52. Partner Ecosystem Updates IT Shades Engage & Enable Finastra and HCL partner to provide Digital Treasury as a Service in the cloud For any queries, Please write to marketing@itshades.com 43 Finastra, one of the world’s largest fintechs, announced a partnership with HCL Technologies, a leading global technology company, to provide treasury management technology in the cloud to smaller banks across Northern Europe, North America, India and the Philippines. The partnership brings to market a new Digital Treasury as a Service offering, which enables banks to manage their treasury operations more efficiently and effectively. Powered by Finastra’s Fusion OPICS treasury software and hosted on Microsoft Azure, HCL’s Digital Treasury as a Service is ideal for banks with a more focused target market. Fusion OPICS, used by over a hundred banks worldwide, provides cost-effective support for global treasury trading operations, compliance and risk management and enables banks to transform and automate core treasury operations. HCL’s Digital Treasury as a Service will encapsulate its contemporary digital and cloud transformation services such as FENIX 2.0, CyberSecurity Fusion Center and ElasticOps for an evergreen, scalable and one-stop-shop treasury solution. Historically, many banks have been reliant on manual processes for treasury management, which can be error prone and impede growth and agility. With Digital Treasury as a Service, banks will be able to tap into affordable technology that optimizes treasury operations and produces cost savings. Description
  • 53. Partner Ecosystem Updates IT Shades Engage & Enable TPG Growth and The Rise Fund Make Major Investment in Greenhouse Software For any queries, Please write to marketing@itshades.com 44 TPG Growth and The Rise Fund announced that they have signed a definitive agreement to partner with Greenhouse, the leading hiring software company used by over 4,000 businesses, as a majority investor. TPG Growth, the middle-market and growth equity platform within TPG, and The Rise Fund, the global impact investing platform managed by TPG, will jointly invest in Greenhouse to accelerate product innovation, grow into new markets, and enhance solutions aimed at accelerating diversity, equity and inclusion in hiring. Financial terms of the transaction were not disclosed. The transaction, which is expected to close during the first half of 2021, is subject to customary closing conditions. Greenhouse’s software and structured hiring approach helps companies realize the benefits of improved diversity, equity and inclusion in their hiring practices. Greenhouse has won numerous awards including Glassdoor #1 Best Place to Work and Inc. Magazine Best Workplace for three consecutive years. Founded as a part of TPG Growth in 2016, The Rise Fund platform works with growth-stage, high potential, mission-driven companies that are driving measurable social and environmental impact alongside business performance. The investment in Greenhouse adds to a number of other successful joint TPG Growth and The Rise Fund investments in tech-enabled solution providers like C3.ai, a multi-sector, big data aggregation and analytics platform focused on AI and IoT to optimize energy consumption; EVERFI, the leading social impact education innovator; and CLEAResult, the largest third-party energy efficiency program administrator and solutions provider to utilities in North America. Goldman Sachs acted as exclusive financial advisor and Cooley LLP acted as legal counsel to Greenhouse in relation to this transaction. Vinson & Elkins LLP acted as legal counsel to TPG. Description
  • 54. Partner Ecosystem Updates IT Shades Engage & Enable Click-Ins Partners With Sapiens To Provide Automated Ai-Based Vehicle Damage Inspection And Accelerate Claims Management For any queries, Please write to marketing@itshades.com 45 Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, and Click-Ins, a rapidly growing next-generation AI SaaS vehicle damage inspection and assessment platform, announced a partnership that will provide carriers with a comprehensive solution to accelerate claims management. Click-Ins joins Sapiens’ robust partner ecosystem, which enables carriers to seamlessly and easily implement third party solutions, providing them a significant competitive advantage. Sapiens’API-based platform and open architecture ensures that providers can easily choose the building blocks they need to integrate all elements within their ecosystem, offering full digital enablement. Click-Ins solutions support end to end processing, automation and claims management and settlement. Through a seamless integration with Sapiens’ CoreSuite for P&C, carriers of all sizes can harness the benefits of AI to enable agility, speed and truly digital, yet simplified, claims experiences. Click-Ins automates vehicle inspections for a smart, digital experience, enabling carriers to detect, analyze and process vehicle damage, with the click of any digital camera. Click-Ins works to increase automation, reduce human errors, fraud and risk, and increase customer satisfaction. Based on AI, deep learning, 3D modeling, applied mathematics and computer vision, Click-Ins enables accurate recognition and analysis of external damages to all types of vehicles. The solution captures and processes digital pictures of damaged vehicles and transforms them into damage reports and damage repair estimates. Sapiens CoreSuite for Property & Casualty is a highly integrated, flexible, digital offering that combines best-in-class policy, billing and claims solutions into a seamless end-to-end system, giving carriers the competitive edge. Sapiens’ market-leading, purpose-built platform is available as a full solution suite or as independent best of breed offerings. Description
  • 55. Partner Ecosystem Updates IT Shades Engage & Enable Temenos Extends Partnership with Schroders for Wealth Front Office For any queries, Please write to marketing@itshades.com 46 Temenos the banking software company, announced that Schroders Wealth Management in Switzerland has selected Temenos Wealth Front Office to automate and enhance its advisory business. Schroders Wealth Management will deploy the state-of-the-art portfolio management system on its existing Temenos Transact core banking platform to provide intuitive and powerful capabilities for relationship managers, advisers and portfolio managers. Supported by Temenos, Schroders Wealth Management looks after £65.7 billion of assets for its clients worldwide, from offices in the UK, Channel Islands, Switzerland, Singapore and Hong Kong. With Temenos Wealth Front Office, Schroders Wealth Management benefits from standardized advisory processes. The solution includes dashboards for relationship managers and portfolio managers, client and investment profiling, investment proposal process, advanced order generation, comprehensive pre- and post-trade compliance checks, flexible benchmarking and performance reporting. It also provides a broad range of portfolio modelling and rebalancing tools, covering a wide range of assets, in a user-friendly and highly intuitive user experience. Temenos Wealth Front Office was a natural choice for the bank because of its real-time, out-of-the-box integration with Schroders’ existing Temenos Transact core banking system. The combination of Temenos Wealth Front Office and Temenos Transact creates an end-to-end wealth management platform with rich functionality, spanning back-office processing through to front-office portfolio management. Schroders Wealth Management has been a long-time Temenos client and Temenos Transact for its core banking technology has helped the bank to cut costs by a third, simplify its IT landscape by 63%, build customized services, and improve service quality. Temenos was recognized as the ‘Most Innovative Banking Technology Partner of the Year’ in the Private Banking & Wealth Management Awards and cited for its capacity to deliver digital client experiences while driving considerable efficiency gains for banks from a single front-to-back platform. Description
  • 56. Partner Ecosystem Updates IT Shades Engage & Enable WideOrbit Partners With PremiumMedia360 to Streamline Electronic Material Instructions For any queries, Please write to marketing@itshades.com 47 WideOrbit, the market leader in broadcast TV and Radio inventory and revenue workflow management, has partnered with PremiumMedia360, a leading advertising data automation company, to empower media agencies, TV stations, and cable and national networks to pass Electronic Material Instructions directly between buyer and seller systems. Automated, direct communication of Electronic Material Instructions is a critical component of streamlining TV operations for changing TV content. The partnership addresses a vital issue in broadcast operations. Currently, when media teams send material instructions – the precise details about which ad creatives to run, and when – media buyers and sellers must exchange instructions through a patchwork of emailed PDFs, spreadsheets, and other files. The recipients must manually transpose the information into their own systems’ fields and formats and then input those files into their respective systems. Across the typical dozen-or-more rounds of back-and-forth between agencies, stations, and networks, this work consumes thousands of hours in manual drudgework every year, and is a leading cause of errors, including the wrong spots running at the wrong times, leaving agencies responsible for the resulting penalties. In the coming years, these challenges stand to become more deeply entrenched as the amount of instructions buyers and sellers exchange grows exponentially to accommodate the explosion of TV content and outlets, including streaming and OTT, as well as dynamic, on-the-fly creative changes. To address these issues, WideOrbit has integrated WO Traffic and WO Network — the broadcast industry’s most widely-installed, end-to-end ad management platforms — with PremiumMedia360. PremiumMedia360’s system ingests and transposes electronic material instructions directly from agency systems into the Electronic Material Instructions module for WO Traffic or WO Network, with zero manual input, and station users can access all trafficking information and deliver return confirmation directly from within the WideOrbit user interface. Through PremiumMedia360’s existing integrations with agency-side systems, including Mediaocean Spectra, agencies have the same capabilities on their end. As a result, buyers and sellers are now able to access and automatically deliver full, accurate material instructions entirely within the workflow tools they already use – significantly freeing agencies’ and sellers’ time and resources and eliminating costly errors. Description
  • 57. Partner Ecosystem Updates IT Shades Engage & Enable Zonar and Transfinder Ink Partnership to Bring New Technology to School Bus Fleets For any queries, Please write to marketing@itshades.com 48 Zonar, the leader in smart fleet technology, and Transfinder, the national leader in intelligent transportation systems, have entered into a strategic partnership to equip school district bus fleets with smart fleet management and routing solutions. As a Zonar reseller in the United States and Canada under a new reseller agreement, Transfinder will sell Zonar solutions along with its school bus routing and transportation management technologies. This partnership integrates Transfinder technologies seamlessly with Zonar APIs, leveraging its GPS data and EVIR® and for Transfinder’s Routefinder and Servicefinder solutions. The compatibility will ensure school and district transportation fleets benefit from more accurate and efficient route optimization, increased fleet safety and ridership visibility, and improved maintenance shop productivity. For Transfinder, the partnership with Zonar marks a technical and corporate evolution – moving beyond being a routing company and to becoming an all-in-one solution for school transportation departments. Zonar’s GPS technology is a key component that works seamlessly with Transfinder solutions, including Routefinder, Transfinder’s award-winning routing software, and the Transfinder driver app Wayfinder. One of the largest school districts in the U.S. uses both Zonar and Transfinder technologies to keep students safe, easily manage bus routes, students and drivers as well as ensure its bus fleets are efficiently maintained. The successful collaboration of Zonar’s technology with Transfinder’s solutions ensure districts and families nationwide can depend on safe, reliable and efficient transportation for drivers and passengers. Description
  • 58. IT Shades Engage & Enable For any queries, Please write to marketing@itshades.com Environment & Social Updates Platforms & Applications Industry
  • 59. Environment & Social Updates IT Shades Engage & Enable A Rewards Platform Can Support Environmental, Social, and Governance Goals (Really) For any queries, Please write to marketing@itshades.com 49 There are many reasons that businesses embrace Environmental, Social, and Governance goals, among them: risk reduction, reputation, recruitment advantage, employee engagement, investor confidence, market advantage, tax breaks, and social consciousness. Does a rewards management platform have any role to play in ESG efforts? In fact, yes, it can. An automated rewards platform enables compensation practices that support the social and governance aspects of ESG, while helping companies achieve broader ESG goals through effective performance management. A centralized rewards platform provides transparency and consistency, inspiring trust among employees and investors, removing bias from compensation decisions, and enabling fair pay practices. This supports not only the social goal of pay equity but also, together with providing data security and privacy, reduces risk and increases regulatory compliance. To date, 49 stock exchanges globally have committed to publishing ESG disclosure guidelines. Investors like visibility into company practices and processes, with compensation being a key area of interest. An automated rewards platform enforces good governance by ensuring accountability, pay accuracy, and transparency into how pay is calculated and approved, along with the needed reporting. Description