I-Byte Business Services April 2021

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I-Bytes
Business Services
April Edition 2021
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates................................................................................................................................................14
3. Rewards and Recognition Updates..................................................................................................................21
4. Customer Success Updates...............................................................................................................................27
5. Partnership Ecosystem Updates......................................................................................................................30
6. Environment & Social Updates........................................................................................................................43
7. Miscellaneous Updates......................................................................................................................................49

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Financial, M & A Updates
Business Services Industry

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Financial, M&A Updates
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Annaly Capital Management, Inc. (USA) Announces Agreement to Sell Its Commercial
Real Estate Business to Slate Asset Management for $2.33 Billion
Annaly Capital Management, Inc. announced that it has entered into a
definitive agreement to sell its Commercial Real Estate business to
Slate Asset Management L.P. a global investment and asset
management firm focused on real estate. The transaction is valued at
$2.33 billion and represents substantially all of the assets that
comprise the Company’s Commercial Real Estate business, which
include equity interests, loan assets and commercial mortgage-backed
securities. Certain Annaly employees who primarily support the
Commercial Real Estate business are expected to join Slate upon
completion of the sale, including Timothy Gallagher, Head of
Commercial Real Estate, and Michael Quinn, Head of Commercial
Investments.
Executive Commentary
“The Commercial Real Estate business has been an important
component of Annaly’s differentiated investment model since
2013,” remarked Annaly’s Chief Executive Officer and Chief
Investment Officer. “This transaction delivers compelling
execution for our shareholders and will provide additional capacity
to further expand our leadership and operational capabilities across
all aspects of the residential mortgage finance market, which has
been the cornerstone of Annaly’s strategy since our founding. On
behalf of our entire Company and Board of Directors, I want to
sincerely thank all of the employees who have supported and built
our Commercial Real Estate business over the years.”
Description
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Dexus (Australia) establishes new JV to acquire interest in 1 Bligh Street Sydney
Dexus announced the establishment of the Mercatus Dexus Australia
Partnership joint venture with Mercatus Co-operative Limited. MDAP
has exchanged contracts to acquire a 33.33% interest in 1 Bligh Street,
Sydney, for $375 million. Mercatus will hold an indirect 90% share in
MDAP, with Dexus holding the remaining 10%. MDAP is structured to
enable additional office acquisitions in the future. Dexus is the
investment manager of the JV and post-acquisition will continue to
manage 1 Bligh Street. The establishment of MDAP and acquisition of a
further interest in 1 Bligh Street (increasing Dexus’s effective ownership
interest to 36.66%) is consistent with Dexus’s strategic initiative of
expanding and diversifying the funds management business while
progressing the objective of being the wholesale partner of choice.
Dexus CEO, said: “This transaction demonstrates the ongoing
strength of demand from international institutions for high quality
Australian office asset exposure under Dexus platform management.”
Description
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Broadridge (USA) Extends Capital Markets Franchise with Acquisition of Itiviti
Significantly strengthening its capital markets capabilities and enhancing its
position as a global Fintech leader, Broadridge Financial Solutions, Inc.
announced it has signed a definitive agreement to acquire Itiviti Holding AB a
leading provider of trading and connectivity technology to the capital markets
industry, in an all-cash transaction valued at €2.143 billion (approximately $2.5
billion) from Nordic Capital. Itiviti is a leading global capital markets technology
service provider offering highly scalable solutions that financial institutions use
to consolidate their trading infrastructure, driving significant cost savings. With
offices in 16 countries, Itiviti serves 24 of the top 25 global investment banks and
over 2,000 leading brokers, trading firms and asset managers across 50 countries.
Itiviti’s suite of Trading and Connect solutions offer comprehensive tools to
support both connectivity and adaptivity to changing market dynamics and
regulatory demands. The solutions and services offered provide financial
institutions the flexibility and functionality to serve any trading style across asset
classes.
“The acquisition of Itiviti enhances Broadridge’s position as a global Fintech
leader,” said Broadridge’s Chief Executive Officer. “By extending our
capabilities into the front office and deepening our multi-asset class solutions,
Itiviti significantly strengthens our Capital Markets franchise and better
enables Broadridge to help financial institutions adapt to a rapidly evolving
marketplace. Itiviti’s well-developed footprint in APAC and EMEA will
increase our scale outside North America and strengthen our ability to serve
our global clients.”
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CapitaLand (Singapore): Ascendas India Trust to invest in a forward purchase
acquisition of 1.65 million square feet of an IT Park at Hebbal, Bangalore
Ascendas Property Fund Trustee Pte. Ltd., the Trustee-Manager of Ascendas India Trust is pleased to announce that
it has entered into a forward purchase agreement with Gardencity Realty Private Limited (“Vendor”) to acquire two
buildings in an IT Park with a total net leasable area of up to 1.65 million square feet located at Hebbal, Bangalore.
a-iTrust will also provide funding for the development of the project as part of the forward purchase arrangement.
Description
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Host Hotels & Resorts, Inc. (USA) Acquires Hyatt Regency Austin
Host Hotels & Resorts, Inc. the nation’s largest lodging real estate
investment trust, announced that it has acquired the fee simple interest in
the 448-room Hyatt Regency Austin in Austin, Texas for approximately
$161 million in cash. The purchase price represents a 10.0%
capitalization rate and an 8.8x EBITDA multiple based on 2019 actual
results(1) and reflects a 20-25% discount to pre COVID-19 pricing based
on comparable publicly-disclosed hotel sales.(2) Hyatt will continue to
manage Hyatt Regency Austin under a long-term management
agreement. Situated on nearly six acres in a park-like setting along Lady
Bird Lake, this waterfront hotel commands scenic views and is near the
vibrant South Congress District with easy access to numerous leisure
attractions, including the South Congress entertainment area, Zilker
Park, and the Colorado River which offers recreational water activities.
President and Chief Executive Officer, said, “We are excited to have
executed an off-market, opportunistic acquisition of a high-quality
hotel in one of the nation’s fastest growing cities, which continues to
be a top beneficiary of corporate and people relocation. As travel
resumes, we expect the well-located Hyatt Regency Austin to benefit
from a strong rebound led by Austin’s multiple leisure and business
demand drivers that are anchored in world-renowned music festivals,
sporting events and blue-chip corporations. We expect this
acquisition to raise our EBITDA growth profile, while positively
enhancing our geographic diversification by adding a market with a
thriving economy and a young and vibrant population.”
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IHS (UK) Markit Shareholders Approve Strategic Merger with S&P Global
IHS Markit a world leader in critical information, analytics and
solutions, announced that its shareholders voted overwhelmingly to
approve its merger with S&P Global. At a special general meeting of
shareholders 98.95 percent of the votes cast voted to approve the
proposed merger agreement. Under the terms of the proposed
merger, each share of IHS Markit common stock will be exchanged
for a fixed ratio of 0.2838 shares of S&P Global common stock. IHS
Markit continues to anticipate that the closing of the merger will
occur in the second half of 2021 pending antitrust and regulatory
approvals, and satisfaction of other customary closing conditions.
"We are delighted by the overwhelming shareholder support of
this strategic merger," said Chairman and CEO of IHS Markit.
"We remain focused on bringing together two great companies
for the benefit of our customers, employees and shareholders."
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Fiserv (USA) to Streamline Delivery of Innovative Payment Solutions to
Merchants with Acquisition of Pineapple Payments
Fiserv, Inc. a leading global provider of payments and financial services technology solutions, announced that it has
signed a definitive agreement to acquire Pineapple Payments and will continue to provide payment processing
services to Pineapple Payments merchants, while enhancing its seamless delivery of an array of customer-focused,
innovative solutions. The acquisition will expand the reach of market-leading payment solutions from Fiserv,
including the CoPilot partner platform, Clover® and Clover Connect, through the technology- and relationship-led
distribution channels of Pineapple Payments. Founded in 2016, Pineapple Payments provides payment processing,
proprietary technology and omni-channel payment acceptance solutions for integrated software vendors (ISVs) and
small and medium businesses (SMBs). The company currently serves more than 25,000 merchants.
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FLEETCOR® (USA) Invests in UK Electric Vehicle Re-Charging Software Company
FLEETCOR Technologies, Inc. a leading global business payments
company, announced it has made a minority investment in Mina, a
cloud-based digital software platform that simplifies charging and
payments management for commercial fleets with electric vehicles (EVs).
The Mina platform integrates with home and work charging points
throughout the United Kingdom, to accurately capture energy costs. Mina
is the UK’s only EV charging solution which credits payment for the
drivers’ energy used while charging at home for business purposes to their
energy provider, eliminating cumbersome expense reimbursement
processes. This makes paying for EV re-charging accurate and easy for
employers and employees. By removing the payment complexities
traditionally associated with expense reclaim and EV charging,
FLEETCOR® can provide the Mina solution to commercial fleet customers
transitioning to EV.
“The Mina EV investment is the first step in our plan to support our fleet
clients’ needs to both re-fuel and re-charge their company vehicles,
whether on the road or at home. Early market adoption suggests our
clients value Mina’s re-charge energy capture and automatic utility
payment, and are supportive of paying a software subscription fee for
the simplicity and integration,” said FLEETCOR Chairman and CEO.
Description
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Johnson Controls (Ireland) Agrees to Acquire Silent-Aire to Accelerate Growth in
Hyperscale Data Center Vertical
Johnson Controls the global leader for smart, healthy and sustainable buildings, announced
it has entered into a definitive agreement to acquire Silent-Aire, a global leader in hyperscale
data center cooling and modular critical infrastructure solutions. This all-cash transaction is
valued at up to $870 million, including an upfront payment of approximately $630 million
and additional payments to be made subject to the achievement of post-closing earnout
milestones. Silent-Aire specializes in the design, engineering and manufacturing of mission
critical custom air handlers and modular data centers for hyperscale cloud and colocation
providers. Silent-Aire's portfolio of data center solutions allow for rapid deployment of
critical infrastructure in flexible configurations, with a focus on quality, scalability, and
speed-to-market. Silent-Aire's revenue for fiscal year 2021 (May) is expected to approximate
$650 million. The continuous migration of applications to the cloud (SaaS) has resulted in
unprecedented demand for computing power and the rapid expansion of data center
infrastructure. Over the last several years, this trend has overwhelmingly favored the
development of hyperscale cloud and colocation facilities. Hyperscale providers have unique
capabilities in deploying large-scale computing power with increasingly more efficient, more
rapidly deployed solutions and with greater geographic reach.
"With Silent-Aire, Johnson Controls has a significant opportunity to increase our focus
on the data center vertical and accelerate growth in this attractive end market by
combining the strengths of our global scale in manufacturing and service, with
leading-edge innovation and a broad portfolio of technologies dedicated to serving
hyperscale providers," said Johnson Controls chairman and CEO. "This acquisition
perfectly aligns with several of our key strategic growth initiatives and underscores our
focus on creating shareholder value," Oliver continued. "We are incredibly excited to
welcome Silent-Aire to the Johnson Controls family as we look to build upon their
success of nearly 30 years of innovation, operational expertise, and deep customer
relationships."
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Moody’s (USA) Completes Acquisition of Cortera
Moody’s Corporation announced that it has completed its acquisition of Cortera, which was announced on February
10, 2021. Cortera is a leading provider of North American credit data and workflow solutions. The acquisition
enhances Moody’s integrated risk assessment capabilities and significantly extends its coverage in the small and
medium enterprise segment. Cortera augments Moody’s extensive Orbis database of private company information
and enhances its know-your-customer, commercial lending, and supply chain solutions.
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Verisk (USA) Acquires Assets and Capabilities of 4C Solutions to Expand into
Group Life Insurance Market
Group life insurance carriers can now accelerate their digital
transformations with the expansion of flexible, easy-to-implement
technology from FAST, a Verisk business. FAST, a leading software
provider in individual life insurance, is acquiring assets and capabilities
of 4C Solutions, a software advisory firm in group life insurance, to help
insurers meet the rapidly changing coverage needs of companies and
their employees. 4C's experienced staff, proven methodology and
proprietary data architecture will help FAST serve the unmet needs of
group life insurers and institutional annuity providers. Using FAST’s
solutions, insurers can easily configure voluntary life and institutional
annuity products, deliver straight-through processing, seamlessly update
coverage and policy details and efficiently manage claims.
"Managing group life insurance can be a major challenge for insurers,
many of whom rely on decades-old technology to help employees
obtain the coverage they need," said managing director and
co-founder of FAST. "The addition of 4C’s capabilities will help us
serve the group life market. Our scalable, no-code solutions can be
implemented in months and will provide group insurers with tools to
improve operational efficiency and transform the customer
experience."
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SHKP (Hong Kong) signs five-year HK$16.8 billion syndicated credit facility
Sun Hung Kai Properties Limited (SHKP) signed a five-year HK$16.8 billion
syndicated credit facility with a consortium of 17 leading international and
local financial institutions. The facility received an overwhelming response
from banks, with the loan size increased significantly from the initial amount
of HK$5 billion to HK$16.8 billion. This is another clear demonstration of the
banking community’s strong faith in SHKP. The facility was signed by Sun
Hung Kai Properties (Financial Services) Limited, with its parent, SHKP,
providing a guarantee. It has a 30:70 split between a term loan and revolving
credit tranches and a maturity of five years. The proceeds will be used to
refinance a HK$15 billion syndicated credit facility due in May this year and
as general working capital for the Group’s business development. SHKP has
the highest credit ratings among property companies in Hong Kong, with an
A1 and A+ rating with stable outlook from Moody’s and Standard & Poor’s,
respectively.
SHKP Chairman and Managing Director said: “I would like to thank the
participating banks for their strong support despite the various challenges
facing Hong Kong, including COVID-19, which testifies to their
confidence in SHKP and its growth prospects. The Group remains
committed to prudent financial management and has maintained a strong
financial position by strengthening its cash flow and liquidity. The Group
has sufficient upcoming new projects for sale, including the first phase of
St Michel in Sha Tin Mid-levels, which will be launched soon. Its property
investment portfolio also generates sizeable recurrent income, with its base
significantly expanding over the medium to long term upon the gradual
completion of large-scale integrated landmarks, including the mega project
atop the High Speed Rail West Kowloon Terminus in Hong Kong, ITC in
Shanghai, and the Jianghehui joint-venture project in Hangzhou.”
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SGS (Switzerland) Announces Acquisition Of The Lab (Asia) Ltd And Expands
Our Expertise In Construction Materials Testing
SGS is pleased to announce the acquisition of the minority stake in The Lab
(Asia) Ltd (TLA). It now becomes a wholly owned subsidiary of the SGS
Group following the initial acquisition of 51% in 2016. Headquartered in
Hong Kong with offices in Macau and Zhuhai, China, TLA is an
independent materials testing, inspection and consulting company serving
the construction, civil engineering, highways, airports and associated
industries. It has a balanced portfolio of public and private sector
infrastructure projects, including dedicated testing and inspection services
for the Hong Kong Airport Authority. It has already been awarded a
contract to support the construction of the third runway and will launch one
of the largest onsite labs for the construction sector, employing over 300
technicians. TLA also offers both the platform and competence for further
expansion into the mainland Chinese infrastructure market.
“The acquisition of the minority stake allows us to fully integrate The
Lab (Asia) Ltd into our organization to further expand the materials
testing business after a very successful growth journey with them as our
partners,” says CEO of SGS.
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Solutions Updates

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Solution Updates
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Cielo’s (Brazil) Cloud-Based Tech-Enabled RPO Solution Future-Proofs
Talent Acquisition Strategies
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Solution Description
Cielo, the world’s leading strategic Recruitment Process Outsourcing (RPO) provider, has reimagined tech-enabled RPO with their next evolution of Cielo TalentCloud, a
flexible platform designed to deliver great experiences, elevate meaningful insights, and accelerate recruiting performance. Powered by Cielo TalentCloud, organizations who
partner with Cielo’s RPO teams will have the ability to:
• Deliver a positive hiring experience from application to onboarding through a mobile-first integrated platform for candidates and hiring managers that allows them to engage
how, where and when they want.
• Improve quality of hire and time to fill with artificial intelligence that matches best-fit candidates to open requisitions and intelligent automation for zero-time shortlisting.
• Harness intelligent automation to increase efficiency and elevate the human experience in the hiring process with proven workflows tailored to different talent segments,
use cases and geographies.
• Build predictability into recruiting with meaningful insights to inform data-driven decisions and benchmark analytics to measure performance.
• Advance talent acquisition strategies with continually evolving, leading-edge tech innovations – without having to fund or embark on a change exercise – through an open
marketplace of over 600 integrated point solutions.
Most talent acquisition functions have made at least one technology purchase in the past two years. But two out of five companies are either dissatisfied or indifferent to their
current provider, finds Aptitude Research. The future of recruitment abandons the current state of point solutions and unintegrated data that degrades experience, challenges
compliance, and prevents predictability in the recruitment process.

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Solution Updates
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Digital Realty (USA) Extends Global Reach of PlatformDIGITAL® with
Third Data Centre in Singapore
15
Digital Realty, a leading global provider of carrier- and cloud-neutral data centre, colocation and interconnection solutions, announced the official
opening of its third data centre in Singapore. The multi-story, 50-megawatt facility, known as Digital Loyang II or SIN12, is Digital Realty's largest
data centre in the country and will bring the company's total committed investment to date in Singapore to over US$1 billion. This significant
expansion will enable local and multinational enterprises to deploy critical infrastructure and scale their digital business at the heart of a connected
data community on PlatformDIGITAL®. SIN12 is substantially pre-leased to a thriving community of leading global cloud service providers, local
as well as global financial services providers and leading Southeast Asian enterprises. In addition, the new facility will introduce next-generation
colocation services for regional customers in Singapore and will further expand PlatformDIGITAL®, the company's global data centre platform.
It will offer customers in APAC new avenues to connect, extend their reach and uncover new business opportunities. SIN12 will offer enterprises
the full spectrum of colocation services and will enable them to scale their critical infrastructure on-demand within a connected data community
with optimal proximity to carriers, networks and cloud service providers. Productized solutions for network, control and data hub footprints
offered on PlatformDIGITAL® will help accelerate customers' ability to rapidly scale their digital business.

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Digital Realty (USA) Introduces New Direct Connections to Google Cloud
to Enable Hybrid Network Connections in Five Key Global Metros
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Digital Realty a leading global provider of carrier- and cloud-neutral data center, colocation and interconnection solutions, announced it has expanded secure,
private access to Google Cloud's global network in five key metros. These new on-ramps will enable direct, high-speed, low-latency connections on Digital
Realty's Atlanta and Los Angeles connected campuses in the U.S. as well as Vienna in Austria and Düsseldorf in Germany. Digital Realty has also added a
second direct interconnect to Google Cloud in Frankfurt. Direct, low-latency interconnections to Google Cloud are available from 12 locations on Digital
Realty's global platform – in Atlanta, Los Angeles and New York in North America, and in Düsseldorf, Madrid, Marseille, Paris, Stockholm, Vienna, and
Zürich as well as two distinct locations in Frankfurt within EMEA. In addition, the Digital Realty Internet Exchange (DRIX) supports Google's Direct
Peering capabilities and dedicated access to multiple third-party Internet Exchanges on PlatformDIGITAL®, providing a direct path from on-premise
networks to Google Cloud services. Digital Realty customers can also reach Google Cloud in 25 additional markets across the Americas, APAC and EMEA
via virtual interconnections, providing another route for enterprises to deploy their critical infrastructure in close proximity to Google Cloud on
PlatformDIGITAL®. With direct access to network on-ramps to Google Cloud, Digital Realty customers benefit from the ability to rapidly build, iterate and
deploy digital business applications on Google Cloud's highly scalable and reliable infrastructure. Direct access to Google Cloud also offers significant cost
advantages for outbound traffic between Google Virtual Private Cloud and customers' existing on-premise IT resources. In addition, ease of API integration
between customer infrastructure and Google Cloud simplifies management of critical services.

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KAYAK to Open Its Own Hotel in Miami Beach
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KAYAK, the company that pioneered flight metasearch in 2004, is reimagining the in-travel experience. Opening in April
2021, KAYAK Miami Beach brings the power of the KAYAK app to the guest stay. Guests of KAYAK Miami Beach will
enjoy numerous innovations during their stay. All check-ins/outs are contactless through either KAYAK's mobile app or a
digital lobby kiosk. The KAYAK app will provide 24/7 access to hotel staff and support, notifications of on-property events,
room-ready alerts, itinerary management, housekeeping requests and more. Every room features a mix of tech-forward
amenities from connected TVs to Marshall speakers. Behind the scenes, the property is a design lab for KAYAK to build and
refine its accommodation technology. The backend software, currently in early development, is intended to help independent
hotels leverage the KAYAK app and capitalize on the latest advances. It will include integrations to cloud-based property
management systems, wireless lock and access controls, and sophisticated distribution channel management. KAYAK will
incorporate consumer and pricing insights from the billions of travel queries that it processes annually.

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Johnson Controls (Ireland) Launches 700 Series Microprocessor-based
Conventional Fire Detectors
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Johnson Controls, the global leader for smart, healthy and sustainable buildings, and architect of OpenBlue connected
solutions and services, announces the new 700 Series Conventional Fire Detectors, the company’s first
microprocessor-based conventional fire detectors that precisely monitor and respond to building fire conditions. The
inclusion of a microprocessor across the entire range means these conventional detectors offer advanced algorithms,
resulting in the same detection performance and false alarm rejection as the company’s latest non-Fastlogic, Gen6
detectors. The five fire detectors in the series (701P, 701PH, 701H, 702H, and 703H) each respond to unique parameters
including smoke density, fixed temperature, and rate of rise of temperature, then notify fire detection panels to provide an
alarm response for the affected zones. The 700 Series Detectors offer a complete fire detection solution - including drift
compensation - ideal for small commercial buildings such as retail outlets and business campuses.

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Verisk’s (USA) FAST Helps Pacific Life Launch New Variable Annuities,
Increasing Speed to Market and Improving Customer Experience
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FAST, a Verisk business, announced that Pacific Life’s new variable annuity product, designed for Registered
Investment Advisors (RIAs), is in production with FAST-hosted solutions. Seamlessly integrated into Pacific Life’s
workflow, FAST’s solutions support Pacific Life’s new business, policy administration and distribution management
capabilities. The launch marks an important milestone in Pacific Life’s digital transformation, which is focused on
enabling greater product innovation, increasing speed to market for new products and processes, and expanding digital
relationships with distributors and customers. Verisk is dedicated to helping insurers accelerate product introduction,
streamline new business and policy administration to enhance the customer experience and support profitable growth.
Using FAST’s no-code platform, insurers can rapidly configure and launch complex products to meet the needs of an
evolving market.

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SEGRO (UK) begins construction on London’s greenest industrial estate
20
SEGRO, the leading developer and owner of warehouse and industrial property, will deliver 190,000 sq ft of modern, high
quality space at SEGRO Park Tottenham, located in London’s Zone 3. The scheme secured planning consent from Haringey
Council and the Greater London Authority in January and SEGRO has moved swiftly to begin work on site, which is expected
to complete in February 2022. The new industrial park will deliver a well-connected and modern urban logistics hub which
sets a new benchmark for sustainable industrial development and workplace wellbeing. The buildings are designed to be
carbon neutral with A+ Energy Performance and BREEAM Excellent ratings. Features will include photovoltaic cells, green
walls and external amenity areas. It is anticipated that the eight new speculative units will provide over 250 jobs and SEGRO
is working with the London Borough of Haringey to deliver a skills and training programme to help members of the local
community secure employment. The programme will include apprentices working on the construction of the park and the
delivery of Science, Technology, Engineering and Maths (STEM) events for local school and college students.

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FIS (USA) Recognized for Quality and Innovation of Corporate Liquidity
Solutions
21
Financial technology leader FIS® recently earned several awards in prestigious treasury award programs for the
quality and innovation of its corporate liquidity solutions. In the Global Finance World’s Best Treasury & Cash
Management Banks and Providers 2021 program, FIS was named the overall winner for Best Treasury Management
Software for its FIS Quantum solution while the FIS Trax solution earned Best Cross-Border Payments Solution for
Corporates. This is the fifth year in a row that Global Finance has recognized FIS for its corporate liquidity solutions.
In the Treasury Management International (TMI) Awards, FIS was awarded Best Cash & Treasury Management
Solution for its FIS Integrity Software-as-a-Service (SaaS) solution. TMI has recognized FIS for its corporate liquidity
solutions five of the last six years.
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Fiserv (USA) Recognized for Real-time B2B Payments Innovation in
FinTech Breakthrough Awards
22
FinTech Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and products in
the global FinTech market, announced that Fiserv, Inc. a leading global provider of payments and financial services technology solutions,
has been named winner of the Best B2B Payments Product in the fifth annual FinTech Breakthrough Awards program. The winning
solution, Enterprise Payments: RTP from Fiserv, enables financial institutions to offer reliable real-time payments connectivity and
processing to support the fast-growing RTP® network from The Clearing House (TCH). Millions of transactions are already processed
on the RTP network each month, with consistent double-digit monthly growth as new use cases have been adopted. Corporate customers
of financial institutions utilizing Enterprise Payments: RTP benefit from faster, more accurate payments with greater visibility into their
accounts, and can initiate, track, and receive real-time payments from multiple existing channels. Customers can take advantage of early
payment discounts by planning exact payment times and receiving immediate confirmation of funds transfers. They can also reduce
billing disputes via Requests for Payment (RFPs), Requests for Information (RFIs) and the enhanced remittance messaging capabilities
of the RTP network, and reduce the potential for fraud and human error through automated data processing.
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Fiserv (USA) Named a World’s Most Innovative Company by Fast
Company
23
Fast Company has named Fiserv, Inc. to its list of World’s Most Innovative Companies 2021, a group of businesses that
have not only found a way to be resilient in the past year, but also turned those challenges into impact-making processes.
Fiserv a leading global provider of payments and financial services technology solutions, was recognized for its role in
facilitating the acceptance of online Electronic Benefits Transfer (EBT) payments in support of the United States
Department of Agriculture’s (USDA) Supplemental Nutrition Assistance Program (SNAP) Online Purchasing Pilot. The
program scaled rapidly in 2020 to allow millions of underserved Americans to buy groceries online for the first time. All
EBT transactions, in-person or online, require the use of the cardholder’s PIN to authenticate the transaction. Leveraging
a proprietary PIN-on-glass solution that is part of Carat, an omnichannel commerce ecosystem from Fiserv, grocers are
able to create a digital PINpad within their digital commerce environment that allows EBT cardholders to verify their
transaction.
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Lendlease cracks world top 10 innovative companies list
24
A dedication to innovation, coupled with a commitment to sustainability and the adoption of digital technologies, has resulted in Fast Company ranking Lendlease as one
of the world’s most innovative companies. Fast Company is a global media brand with a focus on innovation in technology, leadership and design. Each year it honours
those companies making a profound impact in the sectors in which they operate. Previous recipients include Microsoft, Walt Disney Company, Apple and Patagonia. This
year, Lendlease has ranked 9th in the Urban Development category on the 2021 Most Innovative Companies list. Lendlease’s mission has always been to create places
that leave a positive legacy with a focus on health, innovation and sustainability. In recent years, the company has achieved three world firsts and three Australian firsts
in sustainability:
• The world’s largest collection of healthy workplaces in one portfolio
• The world’s largest collection of sustainable Senior Homes
• World’s most sustainable real estate fund – for the fifth time (APPF Commercial)
• Australia’s first carbon neutral construction service
• Australia’s first carbon neutral precinct (Barangaroo, New South Wales)
• Australia’s most sustainable community (Alkimos Beach, Western Australia)
And Lendlease continues to build on this success. In July 2020, it launched Lendlease Podium, a property lifecycle platform that aims to provide insights and clarity from
data capture unlike anything the property and construction industry has seen before.
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Paychex (USA) Honored Among the World’s Best Training Organizations,
Ranking No. Seven on Training Magazine’s Top 100 List
25
Paychex, Inc., the HR software and services company that provides the power of simplicity for increasingly complex
workplaces, has been recognized as one of the top 100 training organizations in the world by Training magazine.
Following 20 consecutive appearances, this year, Paychex reached number seven on the prestigious list, its
highest-ever ranking. Paychex has a long-standing commitment to developing and delivering innovative training
programs that help its employees adapt their skills to meet customers' evolving needs. In 2020, the challenges posed by
the COVID-19 pandemic made this more important than ever before. Upon shifting more than 14,000 employees to
remote within five days, Paychex moved all of its instructor-led programs to a virtual platform in 24 hours. During this
time, Paychex employees each completed an average of 76 hours of training.
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Ryder (USA) Leaders Recognized as “Top Women to Watch in
Transportation” in 2021
26
Ryder System, Inc. a leader in supply chain, dedicated transportation and fleet management solutions, announce five women leaders
at Ryder are being recognized as part of the 2021 list of “Top Women to Watch in Transportation” by the Women in Trucking
Association (WIT). The editorial staff of WIT’s Redefining the Road magazine recognizes women who have had notable career
accomplishments in the past 12-18 months and who have made significant contributions to advance gender equality within their own
companies and throughout the transportation industry. The fourth annual list honors women who exemplify WIT’s mission and
encourage the employment of women in the transportation industry, promote their accomplishments, and minimize obstacles in the
workplace. Of the more than 70 women honored, five Ryder employees. Ryder is proud to be a leading company in the industry and
that is made possible by the impact of these women. In 2019 and 2020, Ryder was a recipient of WIT’s “Top Companies for Women
to Work For in Transportation,” an award honoring companies for their commitment to the employment of women in the trucking
industry. As an active participant of the WIT Association, Ryder sponsors the scholarship program, which makes technical training
and education more affordable for women who strive to grow a career in transportation.
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Citizens Bank & Trust Embraces Real-Time Banking with Move to Fiserv
(USA)
27
Fiserv, Inc. a leading global provider of financial services technology solutions, announced that Citizens Bank & Trust,
headquartered in Alabama, will enhance its digital banking experience and drive commercial and retail growth with
technology from Fiserv. Citizens Bank & Trust has over $700 million in assets, and was growing beyond the capabilities
of its previous core processing system. The community bank selected the DNA® core processing platform from Fiserv,
and will use its real time processing capabilities, robust digital ecosystem and ability to easily integrate third party
applications to drive a new phase of growth. Additionally, the bank will also implement solutions for digital banking,
electronic bill payments, person-to-person payments, and AI-driven voice banking. DNA is a modern core account
processing platform with an open architecture that makes it easier for financial institutions to integrate other solutions,
bring products and services online quickly, and add new capabilities easily. DNA also provides real-time performance by
executing and storing account transactions as they occur.
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Nest Bank Moves Card Program to Fiserv (USA) Will Add Online Issuing
28
Nest Bank is continuing their digital development and enabling the introduction of new services to customers with the
selection of First Data Polska S.A., now Fiserv, as its new provider of payment card outsourcing services. Fiserv, a
leading global provider of payments and financial services technology, will provide comprehensive management and
service of the bank’s debit and credit card programs, including traditional and online card issuing and fraud monitoring.
The bank will be one of the first in Poland to offer online card issuing, which facilitates the issuance of a fully
functional virtual payment card within seconds. At the same time, it will be possible to manage the full life cycle of the
card, including real-time activation, limit changes or card cancellation. In early March, the seamless migration of card
data from the bank’s systems to Fiserv was completed. Moreover, both cards and PIN codes remained the same and do
not need to be replaced.
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Bacton Transport Chooses Trucks from Ryder (USA) With Collision
Cover
29
Suffolk-based Bacton Transport Services has taken delivery of 12 Mercedes-Benz Actros 2543 tractor units, all
protected by a unique collision damage vehicle cover package provided by Ryder, a leading independent provider of
commercial vehicle contract hire, rental, and maintenance services. The tractor units were supplied from Ryder’s
existing fleet, the majority of which are now in service. The trucks are being used on one of Bacton’s supermarket
distribution contracts, coupled to refrigerated trailers operating from two bases on the Isle of Sheppey and in Sawley,
Derbyshire.
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American Tower (USA) and DISH Announce Long-Term Master Lease
Agreement
30
American Tower Corporation and DISH Network Corporation announced toay that they have entered into a master
lease agreement through which DISH may lease space on up to 20,000 American Tower communications sites.
Through the agreement, DISH will secure access to American Tower’s extensive U.S. portfolio of communications
sites as it deploys its new nationwide 5G network, and American Tower will enhance its long-term U.S. organic growth
trajectory. Under the agreement, cash lease payments from DISH to American Tower will commence in 2022 and grow
over time as DISH’s network deployment progresses. In addition, DISH may lease shared generators from American
Tower on select sites and will have the ability to utilize American Tower’s zoning, permitting and other
pre-construction services.
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Dexus (Australia) and DWPF enter into implementation agreement with
ADPF
31
Dexus announced that along with the Responsible Entity of Dexus Wholesale Property Fund it has entered into an
Implementation Agreement with the Independent Board Committee of AMP Capital Diversified Property Fund on
behalf of the Responsible Entity of ADPF. The IA is an outcome of the discussions with the ADPF RE and engagement
with ADPF Unitholders over a six-month period. Under the IA, DWPF will seek to combine with ADPF via a stapling
transaction. The IA includes provisions customary for a transaction of this nature, including exclusivity arrangements.
If the merger is approved and successfully implemented, the merged entity will provide existing DWPF and ADPF
Unitholders with an enhanced investment proposition.
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MC Digital Realty (USA) and ARTERIA Networks Collaborate to Enable
Connected Data Communities in Japan
32
MC Digital Realty, a 50/50 joint venture between Mitsubishi Corporation and Digital Realty providing a full suite of
data center solutions in Japan, has launched a collaboration project with ARTERIA Networks Corporation to provide
new connectivity that will directly link the MC Digital Realty NRT connected campus and the new submarine cable
landing station near Inzai City, bypassing the need to interconnect in downtown Tokyo. The project will enable
customers to deploy their critical applications at a key center of data exchange on PlatformDIGITAL®.Digital Realty's
recent research highlights Japan's leading role at the forefront of the growth in data volumes in the Asia Pacific region,
with data gravity intensity in the Tokyo metro expected to more than double annually through 2024. As a result of this
data growth and rapid shift to always-on digital business, enterprises are redesigning their IT architectures to embrace
a data-first approach to infrastructure.
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Broadridge (USA) Partners with AccessFintech to Transform Resolution of
Settlement Fails
33
Broadridge Financial Solutions, Inc. a global Fintech leader, has partnered with AccessFintech to deliver a new
Strategic Gateway for Settlement Workflow that offers efficiencies in resolving multi-party settlement fails. The
solution is powered by Broadridge’s industry-leading post-trade platforms and data, and incorporates AccessFintech’s
cloud-based operations workflow model. As a result, banks, broker-dealers, prime brokerages and custodians can
achieve transformational benefits that include cost savings, reduction of operational risk, expedited resolution of
settlement fails, and a seamless experience for their buyside clients. In the current market environment, the process of
resolving settlement failures is manual, involving offline and time-consuming channels such as email, phone calls and
chats between multiple counterparties.
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Next-Generation Virtual Shareholder Meeting Platform Enhanced through
Broadridge (USA) and Strategic Partnership with Q4 Inc
34
Broadridge Financial Solutions, Inc. a global Fintech leader, in conjunction with Q4 Inc. (Q4), a leading capital
markets, investor relations and virtual events solution provider, announce a strategic partnership to deliver the next
generation of the Broadridge Virtual Shareholder Meeting (VSM). Combining the technology and expertise of
Broadridge’s decade-plus leadership in VSMs with Q4’s latest virtual events capabilities, provides issuers and
investors with a stress-free, intuitive and enriched experience. New features of this fully integrated VSM offering
include state-of-the-art video and audio collaboration, role-based meeting views, comprehensive meeting management
tools and improved Q&A functionality. The platform is aligned with VSM best practices recently outlined by Rutgers
University Law School. It provides “one-click” secure shareholder authentication and seamless proxy voting accessed
directly from the VSM meeting.
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Singapore Airlines and CapitaLand (Singapore) embark on rewards
partnership
35
Singapore Airlines and CapitaLand embarked on a new rewards partnership that will deliver greater value to their
members, beginning with the launch of a twoway rewards conversion programme between their respective KrisFlyer
loyalty programme and CapitaStar shopping and lifestyle rewards programme. This partnership will allow KrisFlyer and
CapitaStar members to redeem their miles and STAR$® for a wide variety of lifestyle and travel rewards. Members can
also look forward to more programme benefits such as exclusive CapitaStar shopping, dining and lifestyle rewards on the
Kris+ mobile app, with more other perks and privileges made available progressively. With the conversion programme,
KrisFlyer and CapitaStar members are able to convert between miles and STAR$® on the two rewards programmes
directly and seamlessly via SingaporeAir.com, the Singapore Airlines lifestyle app Kris+, the CapitaStar mobile app and
CapitaStar.com. Conversions can be done digitally, 24/7 on-the-go, at members' convenience.
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Westlake 66 to House Hangzhou’s First Mandarin Oriental as a Prestigious Addition
to Hang Lung’s (Hong Kong) 11th Large-scale Development on the Mainland
36
Hang Lung Properties announced its prestigious hotel partner at its luxury-positioned development, Westlake 66, in Hangzhou.
Mandarin Oriental will be bringing its world-renowned hospitality to Hangzhou, joining the city’s most anticipated high-end
commercial development to create a nexus of luxury. Westlake 66, Hang Lung’s 11th large-scale commercial development on the
Mainland, occupies a prime location on a significant part of Wulin Square in the Xiacheng District of Hangzhou. Renowned as one
of China’s top-tier, burgeoning cities, Hangzhou is also a famous tourist destination, well positioned to capture the booming domestic
and international travel markets. The development, with a gross floor area in excess of 194,000 square meters consisting of retail,
office and hotel, looks to continue the Hang Lung success story across the Mainland, built on sustainable design, a customer-centric
focus, and outstanding service to become the pulse of the city. Westlake 66 will enjoy an abundance of public green spaces, including
the mall’s rooftop garden, and embrace two buildings of historical significance within the development. The elegant cluster of towers
that will seamlessly integrate corporate business life with world-class retail and dining experiences with easy circulation through a
sprawling, modern, luxury mall, will be a dazzling addition to the skyline of Hangzhou.
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SDB bank Enhances Operational Efficiency and Continuity through Expanded
Fiserv (USA) Relationship
37
SDB bank has expanded its long-term relationship with Fiserv, Inc. a leading global provider of payments and financial
services technology solutions, upgrading its core banking platform and teller solutions and reinforcing its commitment to
financial inclusion and micro, small and medium enterprises (MSMEs) through the delivery of an enhanced customer-first
banking experience. Known for the unique savings and wealth creation initiatives provided to a sizeable MSME customer
base, SDB bank has prioritized enabling its customers to connect with cutting edge digital solutions. Fiserv has been
supporting SDB bank since 2010, when the bank initially implemented transaction processing and branch teller
functionality on the Signature platform from Fiserv, moving to a modern and flexible account processing solution. SDB
bank is incorporating the unique features of the Fiserv core banking platform to enhance its trailblazing digital banking
and operational capabilities. The enhancements are also expected to augment the capacity of the bank’s digital footprint,
driving greater engagement across sectors and a diversified customer base.
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Johnson Controls (Ireland) and Pelion Partner on Artificial Intelligence / Internet
of Things (AIoT) For Smart, Healthy, and Sustainable Buildings
38
Pelion, the Connected IoT Device service provider, and subsidiary of Arm, jointly announced a partnership with
Johnson Controls the global leader for smart, healthy and sustainable buildings. This partnership will accelerate
innovation in connectivity, security and intelligence at the edge for Johnson Controls OpenBlue technology. This
innovation mirrors the automotive sector, where software, multiple sensors and AI-trained models have transformed
the industry by enabling autonomous driving and software updates that blend data to continually improve vehicle
capabilities and experience. Johnson Controls is applying the concept to the built environment. They will leverage
Pelion’s flexible device management capabilities to unite diverse device types and application layers to feed AI models
that respond to dynamic workloads.
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First-ever Collaborative Project of Tokyo American Club and Mitsui Fudosan
(Japan)
39
Tokyo American Club and Mitsui Fudosan Co., Ltd. opened Tokyo American Club Nihonbashi, a satellite club of Tokyo American
Club on the 6th floor of the Nihonbashi Muromachi Mitsui Tower. The Nihonbashi district, in which the Nihonbashi Muromachi
Mitsui Tower is located, is within walking distance from Tokyo station. In this district, Mitsui Fudosan is committed to promoting the
Nihonbashi Revitalization Plan together with the public and private sectors and accelerating to create a global community by
gathering various people and goods from around the world and spreading Japan’s charm to the world. The opening of Tokyo
American Club Nihonbashi within the Nihonbashi Muromachi Mitsui Tower will bring a new aspect to the historic Nihonbashi area
through greater diversity and enhanced cosmopolitan appeal. This is the first case for a real estate developer to invite an international
social club into an office building as a tenant. Tokyo American Club Nihonbashi is a private membership club and the first satellite
facility in the 93-year history of Tokyo American Club. In addition to the recruitment of new members for the Nihonbashi club,
existing Tokyo American Club members have full access to the Tokyo American Club Nihonbashi facility.
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SGS (Switzerland) To Provide Product Conformity Assessment Services To
The Kingdom Of Morocco
40
SGS signed a contract with the Ministry of Industry, Trade, Green and Digital Economy (MICEVN) of the Kingdom of
Morocco for the implementation of the Conformity Assessment Program on industrial products, starting May 1, 2021.
Under the contract, SGS acting on behalf of MICEVN, will perform conformity assessment services for exporters of
industrial products to the Kingdom of Morocco to verify that those products meet relevant national standards and/or
technical regulations. Only products that meet the Moroccan standards and/or technical regulations will be issued a
certificate of conformity at the country of origin. The exporter will release the certificate of conformity to his importer or
its local agent. Upon arrival of the goods, the certificate of conformity issued by SGS at the country of origin will be
authenticated by SGS Morocco at the Ministry portal. Products intended for destination intervention upon arrival (no
inspection at origin) will undergo the conformity assessment process at destination; the intervention level will be defined
by the Ministry.
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Sino Group and Hong Kong Innovation Foundation Jointly Present
Award-Winning City Air Purification System 2.0
41
Sino Group and Hong Kong Innovation Foundation unveiled the City Air Purification System 2.0 (‘CAPS 2.0’). The state-of-the-art
invention, jointly developed by Sino Inno Lab and Arup, doubles as a functional bus shelter and aims to protect those in populous cities
by improving the surrounding air quality. The full-scale CAPS 2.0 bus shelter will be on display at Central and Western District
Promenade (Central Section) from 1 April to 6 June 2021 for the public to have a first-hand experience of the novel filtration and
sanitisation technologies of this innovative air purification system. The World Health Organisation ranks air pollution as the single largest
environmental health concern in the world. The CAPS 2.0 can serve as a citywide solution to urban pollution: its patented technology
efficiently recycles clean air within a semi-open space and has been proven to reduce pollution exposure by half, remove 99.95% of
PM0.1 airborne allergens, and kill viruses, bacteria and fungi within seconds. The CAPS 2.0 draws in surrounding polluted air, creating
an invisible shield-like air curtain from the underside of the canopy, while concurrently generating air currents within that space to clean
up the air. Polluted air is then internally purified with its dual protection technology, which removes harmful suspended particles and
eliminates coronaviruses.
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Sodexo (France) and Uber Eats sign a global partnership agreement. Sodexo meal card holders will be
able to easily pay for their meals and have them delivered via the Uber Eats app. Kick-off in France!
42
The global partnership between Sodexo, the world leader in Quality of Life services, and Uber Eats, the leader in meal delivery, is just
launched in France and will be extended to other European countries and Latin America in the coming months. In France, Sodexo Pass
Restaurant card holders will now be able to have meal delivered from their favorite restaurants, 7 days a week with no minimum order
required and up to 38 euros a day1, everywhere where Uber Eats is present - that is in over 240 French cities. The new service, eagerly
awaited with the growth of remote working, complements the current online ordering and payment offering with the Pass Restaurant card.
It represents a major opportunity for the 22,000 restaurants and merchants partnering with Uber Eats and Sodexo in France. This
agreement continues to illustrate the acceleration of the digitalization of Sodexo's Benefits and Rewards offerings for the hundreds of
thousands of French employees who are Pass Restaurant card holders. Sodexo and Uber Eats are partnering to facilitate users’ daily life
and provide them with a simple, fast and seamless experience, as all they have to do is log on to the Uber Eats app and add their Pass
Restaurant card. This service, which will be progressively extended to all French users over the next few weeks, also guarantees
compliance with the legal framework for the reimbursement of restaurants.
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With $800,000 Donation, Alliance Data (USA) Extends Its Support of National
Girls' Empowerment Organization
43
Furthering its commitment to using data for good and advancing gender equality, Alliance Data Systems Corporation, a leading
provider of data-driven marketing, loyalty and payment solutions, announced a two-year $800,000 donation to Columbus-based
Ruling Our eXperiences (ROX), a national non-profit leader in evidence-based programming, research and education focused on
girls. Alliance Data's donation will fund The Girls' IndexTM 2022, a large, national research study of more than 20,000 U.S. girls in
grades 5 through 12. Building on the findings of The Girls' IndexTM 2017, the country's largest study of its kind, the goal of the study
is to understand the experiences, perceptions, beliefs and behaviors of girls. Findings from the research will be used to identify the
social, emotional and academic needs of girls, and will help educators, parents, mentors and coaches make data-informed decisions
in schools and communities throughout the country. With the goal of ensuring a diverse and nationally representative sample, ROX
is currently recruiting schools to participate in the project. Participating schools will receive a customized, detailed report outlining
findings from their school along with analysis that can be used for administrative decision-making. Comprehensive survey findings
will be published in late 2022, and applications are available on the ROX website.
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IHS (UK) Markit to Launch Global Carbon Credit Meta-Registry
44
IHS Markit a world leader in critical information, analytics and solutions, announced its intention to launch the first global meta-registry aimed at
providing transparency and efficient tracking, accounting and trade lifecycle management of carbon credits. As part of this launch, the Carbon
Meta-Registry Advisory Board has been formed with leading experts from the public and private sectors and NGOs. The Advisory Board is tasked
to ensure the IHS Markit Meta-Registry delivers on its objectives and meets the wider industry needs. The Advisory Board at launch includes
representatives from:
• Programs/Standards: Global Carbon Council, Gold Standard, REDD.plus, UK Woodland Carbon Code and Verra
• NGOs/Industry associations: Conservation International, Environmental Defense Fund and the International Emissions Trading Association
(IETA)
• Private sector: Bank of America, Bluesource, CBL Markets, Chevron, Goldman Sachs, Hartree Partners, Microsoft and Temasek
The World Bank will participate on the Advisory Board as an observer. The Meta-Registry complements the World Bank's Climate Warehouse
initiative to create a public infrastructure for tracking and reporting of carbon assets.
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FIS (USA) Announces Climate Action Plan as Part of Its Sustainability Program
45
Financial technology leader FIS® announced a climate action plan as part of its sustainability program. The climate action plan is a key part of FIS’
environmental, social and governance (ESG) strategy to advance global sustainability for its clients, colleagues and communities. FIS launched a
comprehensive sustainability program and published its first Global Sustainability Report in 2020. The Company undertook its first baseline measurement
of environmental impact, including the collection of data to measure global energy usage, greenhouse gas (GHG) emissions, water usage and other areas of
key impact. Over the past five years, FIS has reduced its emissions, energy and water usage by approximately 30 percent through consolidation of its
facilities, including its data center locations. FIS is announcing plans to build on those accomplishments, taking new environmental measures to further its
initiatives for a sustainable planet, including its intention to achieve the following aspirational goals:
• achieve 100% carbon neutrality for its Scope 1 and 2 greenhouse gas emissions by 2025;
• source 100% renewable energy by 2025;
• seek and secure validation of Science Based Targets for the reduction of greenhouse gas (GHG) emissions; and
• Become a signatory to the “America Is All In” declaration for climate action.
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Ryder (USA) Continues to Deliver Upon Corporate Social Responsibility
Commitments
46
Ryder System, Inc. a leader in supply chain, dedicated transportation, and fleet management solutions, announces significant
accomplishments in ongoing efforts to reduce its environmental impact, invest in new technologies, and cultivate talent. These
and other industry-leading practices are detailed in “Impact for Good,” the latest Ryder Corporate Sustainability Report (CSR),
showcasing the company’s commitment to efforts related to its environment, social, and corporate governance (ESG) initiatives.
This new digital report also reinforces the company's strategic sustainability strategy and significant accomplishments to improve
upon its efficiencies to reduce both its environmental footprint. As an industry leader, Ryder has the unique opportunity and
ability to continually reduce the impacts of its operations, and those of the tens of thousands of customers the company serves.
The company deploys advanced vehicle technologies, optimizes distribution networks, operates energy-efficient warehouses and
maintenance facilities, recycles automotive wastes, advances sustainable best management practices, and selects like-minded
suppliers to help Ryder and its customers reduce emissions and drive long-term value for their businesses.
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All Epson (Japan) Group Sites to Use 100% Renewable Electricity by 2023
47
Seiko Epson Corporation has announced that its worldwide Group sites will all meet their electricity needs from 100% renewable
energy sources (renewable electricity) by 2023. With growing global interest in societal issues such as the environment and
energy, Epson established its Environmental Vision 2050 to express its commitment to environmental management, and
subsequently rolled out various measures aimed at achieving this. The Paris Agreement subsequently established decarbonization
targets, and Epson created a scenario to achieve by FY2025 science-based targets aimed at achieving these goals. This scenario
included the use of renewable electricity as an important theme, and Epson made plans and implemented measures to expand its
use over the long term. The company has established its policy as it seeks to accelerate its plans to become a leading
environmental company, and with the belief that climate change represents a serious corporate risk and that Epson must play a
greater role in mitigating that risk as it rolls out its business worldwide. As a result of these plans, Epson has calculated it can
reduce emissions of CO2 by 36,000 tonnes annually to zero by using 100% renewable electricity at all sites worldwide by 2023.
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Sodexo (France) and the IUF committed to health and safety priorities
48
Sodexo and the International Union of Food, Agricultural, Hotel, Restaurant, Catering, Tourism, Tobacco and Allied
Workers’ Associations (IUF), the global trade union federation for workers throughout the food chain, have signed a
declaration of intent on health and safety, reinforcing their commitments and priorities to promote the rights of
employees to a safe and healthy working environment. Sodexo and the IUF have long been committed to health and
safety, and the context of the Covid-19 pandemic had provided the catalyst to formalize that commitment. The
declaration of intent will see Sodexo and the IUF collaborate to raise awareness around health and safety priorities,
reinforce commitments and foster advancement on this critical topic across the entire food and hospitality industry. It
will allow Sodexo and the IUF to bring together the perspectives of corporations, unions, affiliates, and workers in the
industry to enhance standards.
Description

IT Shades
Engage & Enable
Miscellaneous Updates

IT Shades
Engage & Enable
Chewy leases 732,000-square-foot fulfillment center at Goodman (Australia)
Logistics Center Newberry
49
In partnership with Goodman Group, Chewy, Inc. a trusted and convenient online destination for pet parents and
partners everywhere, is continuing to expand their fulfillment network with a new 732,000-square-foot facility located
in Lewisberry, Pennsylvania. Located in a premier Central Pennsylvania location off Exit 35 on Interstate 83,
Goodman Logistics Center Newberry is uniquely positioned to provide Chewy with a broad supply chain solution for
Northeast and Mid-Atlantic networks, as well as surrounding communities, and support delivery to customers across
the country.
Description

IT Shades
Engage & Enable
Johnson Controls (Ireland) Helps Transform the City of Toledo with Modernized,
Smart Water Infrastructure
50
Johnson Controls the global leader for smart, healthy and sustainable buildings, is proud to announce a collaborative partnership with the City of
Toledo, Ohio that will benefit the City, Lucas County and surrounding communities. As a leader in the building space for more than 135 years,
Johnson Controls’mission is to reimagine building performance and deliver Healthy Buildings that contribute to healthier people, healthier places,
and a healthier planet. The new systems and software will equip the City with the latest water metering technology, enhancing customer service
and affordability, as well as sustainability. Using a Performance-Based Contract, the operational and maintenance savings will self-fund the
entirety of the $85.7 million project. At the center of the project were comprehensive Advanced Metering Infrastructure (AMI), state-of-the-art
water meters as well as customer-facing software solutions. AMI provides incremental data that enables a new software platform to help customers
understand usage patterns while providing insight on each customer’s water usage through the prompt detection of water leaks, reverse flow or
meter tampering. Additionally, AMI helps eliminate the time-consuming and potentially inaccurate process of manual meter readings. Johnson
Controls OpenBlue Healthy Buildings, the most comprehensive suite of connected solutions that powers wellness and high-performance teams,
optimizes the performance of customers, buildings and assets, and drives customer sustainability goals and community health.
Description

IT Shades
Engage & Enable
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I-Byte Business Services April 2021

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