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Unit 10, 7 Dalley Street, Queenscliff NSW 2096
m 0408 225 456 e rrek_ssej@hotmail.com
Jessica Kerr
Portfolio
Private Word
Digital magazine
10 Private Word Private Word 11
Thailand
Has the Thai economy bounced
back from the issues it’s faced
over the past couple of years?
The floods Thailand experienced last
year, and, to a lesser extent, the political
uncertainty saw the economy grind to a
halt in 2011.
The agricultural, construction,
transport and retailing sectors were
all badly affected by the floods
across central and northern Thailand.
Meanwhile, the national election and
change in government meant construction
was impacted by delays to public projects.
However, reconstruction of flood
affected areas, and more stimulatory policy
implementations undertaken by the new
leadership, should help bolster Thailand’s
economic growth, at least in the near term.
Is the new government taking
action to breathe life back into
the economy?
Yes. The new government has introduced
a slew of new stimulus measures to boost
the economy. They’ve increased public
sector salaries, raised the minimum wage,
and provided tax breaks. There have also
been a number of flood relief measures
and significant spending on reconstruction,
as well as ambitious infrastructure
investment plans for the next 5 to 10 years.
How’s the political situation now?
Unfortunately, political instability remains a
concern. This could impact the effectiveness of
these new fiscal initiatives. In the past, delays
in planned infrastructure spending have been
common, so it remains to be seen whether
there’ll be any improvement on this front.
There’s also a significant degree of unrest
between the political parties, military
leaders and religious groups that needs to
be closely watched.
Thailand has a similar net export
profile to China. Can Thailand
ride on China’s coat tails and
benefit from China’s boom?
This will be another challenge for Thailand –
how it plans to respond to China’s seemingly
relentless rise to economic dominance in
the region.
Thailand’s export profile should position the
economy well to benefit from China’s good
fortune. Over the longer term, countries like
Thailand may benefit from the rising middle
class in China for two reasons.
Firstly, manufacturers will seek cheaper
labour as wages grow in China (according to
the IMF, China’s GDP per capita in USD terms
overtook Thailand in 2011).
Secondly, Chinese consumers will start to
demand a greater variety of goods, which
could boost China’s imports from Thailand.
Is there anything standing in
Thailand’s way of achieving this?
The rise of regional integration of
production chains following the
Asian Financial Crisis has allowed some
Southeast Asian countries to profit from
China’s success.
However, the downside to this
development has been the incentive for
countries like Thailand to specialise in
low-end labour intensive manufactures,
which can create a ‘middle-income’ trap
that’s difficult to break out of.
The key to breaking out will be greater
investment, particularly in human capital.
This will allow for improved competitiveness
in higher yielding high-end manufactures
and services.
Unfortunately, the new government’s
spending initiatives seem to be rather
lacking in this area to date.
Thailand and Vietnam, two of the
Southeast Asian ‘tigers’, have seen their
fair share of economic and political ups
and downs over the past couple of years.
These emerging markets are both ripe with
opportunity but fraught with challenges.
James Glenn, NAB International Economist,
gives his view on where these two
economies are placed and how they
look set for the future.
Economics
26 Private Word Private Word 27
Philanthropic focus
a winner
NAB Private Wealth was recognised for its
philanthropic services at the fourth annual
Australian Private Banking Awards.
Receiving the award for Outstanding
Institution: Philanthropic Services,
David Knowles, JBWere Executive Director
of Philanthropic Services, said it was an
honour for NAB Private Wealth to be
recognised for its work in this space.
“Philanthropic services are an essential
part of any private bank’s offering. To be
able to facilitate a client’s philanthropic
wishes is a privilege and it’s great to see
more clients taking a philanthropic view,”
he said.
Philanthropy wasn’t the only winner of
the night. NAB Private Wealth Advisor
Catherine Wong Doo was also honoured
in the Outstanding Wealth/Investment
Adviser category.
Keeping you informed
of Private Wealth views,
insights and activities.The last word.
Buzz words
Deer market
A deer market is characterised by low activity,
with investors unable or unwilling to move
due to uncertainty, like deer who freeze
when ‘caught in the headlights’.
Elephants
Large institutions that have the funds to
make high volume trades. Due to the large
volumes of stock that ‘elephants’ deal in,
any investment decisions they make will
have a large influence on the price of the
underlying financial asset.
Black swan
An event or occurrence that deviates beyond
what’s normally expected of a situation and
that would be extremely difficult to predict.
Source: Investopedia
The fourth annual
Australian Private
Banking Awards
Ceremony held
on 14 June 2012.
What’s new?
Gear into the sharemarket through your SMSF
NAB Super Lever is a limited recourse borrowing arrangement specifically designed
for self managed super funds (SMSFs). If you’re a SMSF trustee, Super Lever allows you
to borrow for investments in an approved list of shares, managed funds and exchange
traded funds (ETFs).
There’s also flexibility to select your preferred gearing level, capitalise loan interest,
and repay the loan whenever you like.
A security trust structure is provided within the product, and there’s no need for
personal guarantees from fund members.
To find out more, speak with your NAB Private Wealth Manager or Advisor today.
We recommend you seek professional tax advice and read the Product Disclosure Statement
before applying for a NAB Super Lever facility.
TEDxSydney 2012
NAB Private Wealth was proud to support the recent TEDxSydney, an event that challenged
and inspired those who attended.
TED, which stands for Technology, Entertainment and Design, began in Silicon Valley in 1984
as a one-off for technology business leaders to exchange ideas. It’s since developed into a
global think tank, with the theme of ‘ideas worth spreading’.
The day provided guests with a chance to hear from a diverse range of speakers,
from an architect to an astrophysicist, from an installation artist to an ecologist.
Thanks to all who attended and supported this innovative event.
– where Australia ranks in the
World Giving Index, after slipping
from the top spot held in 2010.
Volunteering time proved the least popular of the
three giving behaviours in Australia (36%).
Australians are most likely to be charitable by giving
money, the index found, with 71% helping that way,
while helping a stranger recorded a 68% rate.
Source: Charities Aid Foundation World Giving Index 2011
3
rd
The last word
I’m seeing a large focus from clients
at the moment in reviewing their
asset protection strategies and
estate planning.
Because of this, we‘re having more
conversations about the use of
discretionary trust structures and self
managed super funds (SMSFs), which can
be effective vehicles for accumulating a
significant amount of wealth.
From an estate planning perspective,
clients need to consider the transfer of
control of these entities to ensure they’re
passed to the appropriate people.
Here are some things to keep in mind:
• understand your role and
responsibilities as trustee of your
discretionary trust and SMSF
• remember that trustees of
discretionary trusts need to have
minuted the distribution of income
to beneficiaries prior to 30 June
• ensure your SMSF trust deed is current
and includes the changes in super
legislation; for example, allowing
for strategies such as contribution
splitting, reserve accounts, paying
transition to retirement pensions etc
• consider the pros and cons of
individual vs corporate trustees
of your SMSF.
Many of the reviews I undertake with
clients are to ensure the strategies
recommended are current and the above
issues are managed and under control.
I encourage all clients to review their
personal and financial objectives for
the next 12 months; know your current
positions and know your top three
financial strategies to move you forward.
Catherine Wong Doo
Senior Wealth Advisor
NAB Private Wealth
minutes
with an
advisor…
Private Word
Printed magazine
Conference collateral
MLC Investment Summit & JANA Implemented Consulting Conference
MLC
Branded collateral and illustration
Retaining members
has its rewards
Member Retention Guide
MLC MasterKey Business Super
MLC MasterKey Personal Super
Internal Use Only
Preparation date:
23 March 2012
Right now our Connect for Advice program has 100 different
referral partner relationships resulting in productive referrals
from accountants, mortgage brokers, general insurers and
other experts in their field.
Explore programs proven to help you
buy the right client bases at the right
price, with MLC.
Through MLC’s Connect for Growth program, we can help
you grow your business through the cost-effective purchase of
client lists. We analyse client bases so you can make an informed
decision about whether it will fit with your business. We also buy
client bases and sell them on at favourable terms.
Through MLC you’ll save time and reduce the risks normally
associated with growing through the purchase process. Most
importantly, you’ll own the client servicing rights.
Explore programs
proven to grow your
business, with MLC.
With the effects of FOFA soon to be felt, the financial advice
world is changing quickly. If you’re with MLC you’ll have the back
up and support of valuable programs that are tested and proven
to make sure your advice business will continue to grow in a
changing environment.
Explore programs proven to grow your
revenue from existing clients, with MLC.
Our specialist Lead Generation team will work with you to help
you identify new opportunities and new revenue through your
existing client base. This 12-month program analyses your client
base and helps you with targeted marketing campaigns and
active follow-up tracking.
Based on our most recent analytics this has helped advisers
achieve a 30% success rate in converting opportunities to
appointments, leading to increased advice revenue and sales.
Explore programs to help your clients
opt in, with MLC.
Our Client Engagement Process is specifically designed to help
you thrive under the FOFA reforms. This program provides you
with workshops, templates and conversation scripts that will allow
you to build stronger client relationships that lead to increased
retention, revenue and referrals.
Customers have recognised our advisers’ performance in this
area, rating MLC Australia’s best advice network for how they work
with clients, three years running.1
Explore programs proven to grow your
referral business, with MLC.
New revenue growth can come from successful referral programs.
And with MLC you’ll have a dedicated and experienced manager
to make sure that the relationships between you and your referral
partners are constantly nurtured.
Find out how MLC’s programs can grow
your business at a free 90-minute seminar.
Register today at
mlc.com.au/register/grow_your_business/
For more details call us on 1800 552 049, or
email business.growth.events@mlc.com.au
1 MLC/Garvan Financial Planning, winner CoreData Major Financial Advice Group award 2007, 2008.
Apogee Financial Planning, winner CoreData Major Financial Advice Group award 2009.
MLC Limited ABN 90 000 000 402 AFSL 230694, 105–153 Miller Street, North Sydney NSW 2060.
National Australia Group of companies.
NAB Private Wealth
Branded collateral
Thank you
With compliments
© 2012 National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686 (75977A0512)
Name and Surname
Job Title
Address Line One
Address Line Two
Address Line Three
T +61 (0)2 0000 0000
F +61 (0)2 0000 0000
M +61 (0)400 000 000
email@nab.com.au
nabprivatewealth.com.au
2 NAB Private Wealth Guide to Development 2013
“At the heart of the NAB Group is a belief in potential.
This belief motivates us to make a positive impact in the
lives of our customers and communities, and underpins
a strong and sustainable business for our shareholders.”– Cameron Clyne, Group CEO
Throughout our careers, continual self development is a crucial
part of the journey to success. It helps us to grow our potential,
to remain relevant and stay connected.This guide will help you to understand the resources available to
you, here at NAB Private Wealth, that will assist you in continuing
your self development and creating a relevant development plan.
As creating a coaching culture is at the core of getting us back to
No #1, we have also included a few tips in this guide to get you
started. Updated resources will continue to be available to you,
so stay connected to the NAB Intranet.
Your development plan is individual to you.
JB25302 (90796 nab Private Wealth Learning and Development Guide) 0912_v11_FINAL.indd 2
4 NAB Private Wealth Guide to Development 2013
Career Planning
Six steps to career anddevelopment planning
1 Understand myself
Understand and reflect on your interests, values,
motivators, capabilities, needs and aspirations.
2 Assess where I am today
Make sense of your reflections and do a realitycheck on where you are at.
3 Understand NAB
Understand different areas of NAB, the types of
roles available, so that you can look across theenterprise and into the future.
4 Plan my career
Explore career options and prepare a career path.5 Update my development plan
Get started with development planning, whether for
your role today or for a future role.
6 Make it happen
Take action to keep your career headed in the direction
you want and address any obstacles getting in the way.
For more information: Intranet > People > Careers & Development
JB25302 (90796 nab Private Wealth Learning and Development Guide) 0912_v11_FINAL.indd 4
48 NAB Private Wealth Guide to Development 2013
Manage Performance• All team members are clear on their roleand responsibilities
• All team members*
have an agreed scorecard in line
with Enterprise requirements and reflecting BU Strategy
• All team members*
have a formal performanceconversation focused on both the ‘what’ (scorecard) and
‘how (enterprise behaviours) utilising coaching approach
at least every quarter
• All team members receive ‘in the moment’ feedback to
support progress and improvement• Recognise and reward strong performance through
appropriate acknowledgement (and by reward and
recognition program if applicable)• Call out situations where performance and behaviour
issues are not meeting expectations promptly and
mange them appropriately
• All team members complete all mandatory training for
their role within the required timeframe
NAB Enterprise Behaviours:
NAB’s enterprise behaviours (the ‘how’ people go about
things) are just as important as the ‘what’ people do and
achieve. Make sure you are role modelling the enterprise
behaviours to your team, and make the expectations of
them clear.
Manage Development
• All team members*
have agreed and meaningful
development plans that follows 70:0:10 principles• All team members*
have career and developmentplanning conversations utilising a coaching approach at
least every quarter
• All applicable group 4 and team members are assessed
for Group Talent Pool in line with the NAB TalentID framework
• All new team members complete Enterprise Induction
and required business unit and team specific induction
within required timeframes
Remember:
The Academy has some helpful tools and resources to assist
with your team’s (and your) development. The Career U
portal on the NAB Intranet is also a must-visit:Intranet home > People > Career & Development Planning
Manage Your Team
• Be aware of and adhere to current NAB People Policies
• Manage the employee experience from recruitment to
separation according to NAB process and practices• Manage employee information in real time through SAP
• Complete all required activities for the Performance and
Reward end of year process• Manage your team through change• Communicate openly and regularly with individuals and
your team with a focus on face to face communication
whenever possible
• Develop and execute a Speak Up, Step Up, action plan
with your team
• Apply NAB flexible working policies and diversity
principles to ensure individual and business needs are met
NAB employee research found that people leaders are
preferred source of information at NAB – so you play
a critical role as the link between NAB messaging and
our people
What people want.
Keeping your team’s data up to date in SAP reduced risk
and problems, and ensures you get accurate insights
from Speak Up, Step Up.
People Leader FundamentalsThe performance standard requiredof people leaders.
*
Denotes permanent employees and FT employees where relevant.
Contractors/contingent workforce must be managed in line with
contract arrangements.
JB25302 (90796 nab Private Wealth Learning and Development Guide) 0912_v11_FINAL.indd 48
Your Development Guide 2013
FASHION • ACCESSORIES • TRENDS
Australian Country Style Promotion
LIVEN YOUR
WARDROBE
WITH BRIGHT
COLOURS AND
COOL FABRICS
Get the nautical
look this season
FASHIONStyle
Turn over for this month’s issue
of Australian Country Style.
9 312966 128911
09
$7.50 INC.GST NZ $8.90 INC.GST
MAKING THE MOST OF SPRING!
VIEW FROM THE TOP
A Sunshine Coast home
to take your breath away
My country childhood COMEDIAN DAVE HUGHES
Life issweet
The latest
bathroom
must-haves
FAMILY HISTORY
130 years on a
SA lakeside farm
DAFFODILS IN BLOOM
The Open Garden
Scheme’s chief at home
COUNTRY CHEFS
Tapas from Noosa
SEPTEMBER 2007
Australian Country Style Promotion
PRODUCEDBYCREATIVESERVICES
Leap into spring with clothing from Gordon Smith. Its latest
collection is youthful, versatile and perfect for the outdoors.
A fresh approach
Previous page Printed jacket-
shirt, $119. This page Striped
cotton jacket with piping detail,
$119; ribbed cotton singlet,
$29.95; 7/8 crosshatch stretch-
pants with button detail, $69.95.
Available at selected David Jones
stores and leading boutiques
across Australia.
Australian Country Style Promotion
PRODUCEDBYCREATIVESERVICES
1 Striped rib cotton tee, $39.95;
crosshatch stretch city short, $59.95.
2 Linen spoke stitch tunic, $89.95.
3 Striped cotton-knit henley, $69.95;
cache denim jeans, $69.95. 4 Cherry-red
contrast insert henley in super luxe modal,
$49.95. 5 Spotted cotton-knit cardigan,
$79.95; singlet, $59.95. 6 Sleeveless
shirt with front-yoke detail in cotton poplin,
$79.95. 7 Striped cotton-knit sleeve-top,
$69.95. 8 Cache denim jacket, $109.
1 2 3
4 5
6 7 8
Australian Country Style Promotion
Update your wardrobe with a few new items and accessories from
renowned designers. Experiment with texture and be your own stylist.
Personal stylist
1 Karen Walker sunglasses,
$280. 2 Cellini bag, $89.95.
3 Gordon Smith canvas ballet
flats, $29.95.
1
2
3
Australian Country Style Promotion
1 Gloster cotton, semi-fitted
style shirt with three-quarter
sleeves, $119. 2 Gordon Smith
contrast stitch panel dress,
$139. 3 Cellini bag, $74.95.
4 Gordon Smith cache denim
skirt, $119. 5 Gerry Weber
crinkle shirt, $255. 6 Gardeur
three-quarter cargo-pants,
$245. 7 Cellini bag, $219.
8 Gordon Smith canvas
ballet flats, $29.95.
1
3
5
2
4
6
7
8
PRODUCEDBYCREATIVESERVICES
8
Advertorial feature (reverse cover)
Country Style magazine
Media Kit
Country Style magazine
Art Month
Event collateral
Principal Partner
Art Month Sydney
©2011 National Australia Bank Limited ABN 12 004 044 937 (74171A1211) Annamiek Hartley
Email and web banners
NAB Wealth brands

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Jessica Kerr Portfolio

  • 1. Unit 10, 7 Dalley Street, Queenscliff NSW 2096 m 0408 225 456 e rrek_ssej@hotmail.com Jessica Kerr Portfolio
  • 3. 10 Private Word Private Word 11 Thailand Has the Thai economy bounced back from the issues it’s faced over the past couple of years? The floods Thailand experienced last year, and, to a lesser extent, the political uncertainty saw the economy grind to a halt in 2011. The agricultural, construction, transport and retailing sectors were all badly affected by the floods across central and northern Thailand. Meanwhile, the national election and change in government meant construction was impacted by delays to public projects. However, reconstruction of flood affected areas, and more stimulatory policy implementations undertaken by the new leadership, should help bolster Thailand’s economic growth, at least in the near term. Is the new government taking action to breathe life back into the economy? Yes. The new government has introduced a slew of new stimulus measures to boost the economy. They’ve increased public sector salaries, raised the minimum wage, and provided tax breaks. There have also been a number of flood relief measures and significant spending on reconstruction, as well as ambitious infrastructure investment plans for the next 5 to 10 years. How’s the political situation now? Unfortunately, political instability remains a concern. This could impact the effectiveness of these new fiscal initiatives. In the past, delays in planned infrastructure spending have been common, so it remains to be seen whether there’ll be any improvement on this front. There’s also a significant degree of unrest between the political parties, military leaders and religious groups that needs to be closely watched. Thailand has a similar net export profile to China. Can Thailand ride on China’s coat tails and benefit from China’s boom? This will be another challenge for Thailand – how it plans to respond to China’s seemingly relentless rise to economic dominance in the region. Thailand’s export profile should position the economy well to benefit from China’s good fortune. Over the longer term, countries like Thailand may benefit from the rising middle class in China for two reasons. Firstly, manufacturers will seek cheaper labour as wages grow in China (according to the IMF, China’s GDP per capita in USD terms overtook Thailand in 2011). Secondly, Chinese consumers will start to demand a greater variety of goods, which could boost China’s imports from Thailand. Is there anything standing in Thailand’s way of achieving this? The rise of regional integration of production chains following the Asian Financial Crisis has allowed some Southeast Asian countries to profit from China’s success. However, the downside to this development has been the incentive for countries like Thailand to specialise in low-end labour intensive manufactures, which can create a ‘middle-income’ trap that’s difficult to break out of. The key to breaking out will be greater investment, particularly in human capital. This will allow for improved competitiveness in higher yielding high-end manufactures and services. Unfortunately, the new government’s spending initiatives seem to be rather lacking in this area to date. Thailand and Vietnam, two of the Southeast Asian ‘tigers’, have seen their fair share of economic and political ups and downs over the past couple of years. These emerging markets are both ripe with opportunity but fraught with challenges. James Glenn, NAB International Economist, gives his view on where these two economies are placed and how they look set for the future. Economics 26 Private Word Private Word 27 Philanthropic focus a winner NAB Private Wealth was recognised for its philanthropic services at the fourth annual Australian Private Banking Awards. Receiving the award for Outstanding Institution: Philanthropic Services, David Knowles, JBWere Executive Director of Philanthropic Services, said it was an honour for NAB Private Wealth to be recognised for its work in this space. “Philanthropic services are an essential part of any private bank’s offering. To be able to facilitate a client’s philanthropic wishes is a privilege and it’s great to see more clients taking a philanthropic view,” he said. Philanthropy wasn’t the only winner of the night. NAB Private Wealth Advisor Catherine Wong Doo was also honoured in the Outstanding Wealth/Investment Adviser category. Keeping you informed of Private Wealth views, insights and activities.The last word. Buzz words Deer market A deer market is characterised by low activity, with investors unable or unwilling to move due to uncertainty, like deer who freeze when ‘caught in the headlights’. Elephants Large institutions that have the funds to make high volume trades. Due to the large volumes of stock that ‘elephants’ deal in, any investment decisions they make will have a large influence on the price of the underlying financial asset. Black swan An event or occurrence that deviates beyond what’s normally expected of a situation and that would be extremely difficult to predict. Source: Investopedia The fourth annual Australian Private Banking Awards Ceremony held on 14 June 2012. What’s new? Gear into the sharemarket through your SMSF NAB Super Lever is a limited recourse borrowing arrangement specifically designed for self managed super funds (SMSFs). If you’re a SMSF trustee, Super Lever allows you to borrow for investments in an approved list of shares, managed funds and exchange traded funds (ETFs). There’s also flexibility to select your preferred gearing level, capitalise loan interest, and repay the loan whenever you like. A security trust structure is provided within the product, and there’s no need for personal guarantees from fund members. To find out more, speak with your NAB Private Wealth Manager or Advisor today. We recommend you seek professional tax advice and read the Product Disclosure Statement before applying for a NAB Super Lever facility. TEDxSydney 2012 NAB Private Wealth was proud to support the recent TEDxSydney, an event that challenged and inspired those who attended. TED, which stands for Technology, Entertainment and Design, began in Silicon Valley in 1984 as a one-off for technology business leaders to exchange ideas. It’s since developed into a global think tank, with the theme of ‘ideas worth spreading’. The day provided guests with a chance to hear from a diverse range of speakers, from an architect to an astrophysicist, from an installation artist to an ecologist. Thanks to all who attended and supported this innovative event. – where Australia ranks in the World Giving Index, after slipping from the top spot held in 2010. Volunteering time proved the least popular of the three giving behaviours in Australia (36%). Australians are most likely to be charitable by giving money, the index found, with 71% helping that way, while helping a stranger recorded a 68% rate. Source: Charities Aid Foundation World Giving Index 2011 3 rd The last word I’m seeing a large focus from clients at the moment in reviewing their asset protection strategies and estate planning. Because of this, we‘re having more conversations about the use of discretionary trust structures and self managed super funds (SMSFs), which can be effective vehicles for accumulating a significant amount of wealth. From an estate planning perspective, clients need to consider the transfer of control of these entities to ensure they’re passed to the appropriate people. Here are some things to keep in mind: • understand your role and responsibilities as trustee of your discretionary trust and SMSF • remember that trustees of discretionary trusts need to have minuted the distribution of income to beneficiaries prior to 30 June • ensure your SMSF trust deed is current and includes the changes in super legislation; for example, allowing for strategies such as contribution splitting, reserve accounts, paying transition to retirement pensions etc • consider the pros and cons of individual vs corporate trustees of your SMSF. Many of the reviews I undertake with clients are to ensure the strategies recommended are current and the above issues are managed and under control. I encourage all clients to review their personal and financial objectives for the next 12 months; know your current positions and know your top three financial strategies to move you forward. Catherine Wong Doo Senior Wealth Advisor NAB Private Wealth minutes with an advisor… Private Word Printed magazine
  • 4. Conference collateral MLC Investment Summit & JANA Implemented Consulting Conference
  • 5. MLC Branded collateral and illustration Retaining members has its rewards Member Retention Guide MLC MasterKey Business Super MLC MasterKey Personal Super Internal Use Only Preparation date: 23 March 2012 Right now our Connect for Advice program has 100 different referral partner relationships resulting in productive referrals from accountants, mortgage brokers, general insurers and other experts in their field. Explore programs proven to help you buy the right client bases at the right price, with MLC. Through MLC’s Connect for Growth program, we can help you grow your business through the cost-effective purchase of client lists. We analyse client bases so you can make an informed decision about whether it will fit with your business. We also buy client bases and sell them on at favourable terms. Through MLC you’ll save time and reduce the risks normally associated with growing through the purchase process. Most importantly, you’ll own the client servicing rights. Explore programs proven to grow your business, with MLC. With the effects of FOFA soon to be felt, the financial advice world is changing quickly. If you’re with MLC you’ll have the back up and support of valuable programs that are tested and proven to make sure your advice business will continue to grow in a changing environment. Explore programs proven to grow your revenue from existing clients, with MLC. Our specialist Lead Generation team will work with you to help you identify new opportunities and new revenue through your existing client base. This 12-month program analyses your client base and helps you with targeted marketing campaigns and active follow-up tracking. Based on our most recent analytics this has helped advisers achieve a 30% success rate in converting opportunities to appointments, leading to increased advice revenue and sales. Explore programs to help your clients opt in, with MLC. Our Client Engagement Process is specifically designed to help you thrive under the FOFA reforms. This program provides you with workshops, templates and conversation scripts that will allow you to build stronger client relationships that lead to increased retention, revenue and referrals. Customers have recognised our advisers’ performance in this area, rating MLC Australia’s best advice network for how they work with clients, three years running.1 Explore programs proven to grow your referral business, with MLC. New revenue growth can come from successful referral programs. And with MLC you’ll have a dedicated and experienced manager to make sure that the relationships between you and your referral partners are constantly nurtured. Find out how MLC’s programs can grow your business at a free 90-minute seminar. Register today at mlc.com.au/register/grow_your_business/ For more details call us on 1800 552 049, or email business.growth.events@mlc.com.au 1 MLC/Garvan Financial Planning, winner CoreData Major Financial Advice Group award 2007, 2008. Apogee Financial Planning, winner CoreData Major Financial Advice Group award 2009. MLC Limited ABN 90 000 000 402 AFSL 230694, 105–153 Miller Street, North Sydney NSW 2060. National Australia Group of companies.
  • 6. NAB Private Wealth Branded collateral Thank you With compliments © 2012 National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686 (75977A0512) Name and Surname Job Title Address Line One Address Line Two Address Line Three T +61 (0)2 0000 0000 F +61 (0)2 0000 0000 M +61 (0)400 000 000 email@nab.com.au nabprivatewealth.com.au 2 NAB Private Wealth Guide to Development 2013 “At the heart of the NAB Group is a belief in potential. This belief motivates us to make a positive impact in the lives of our customers and communities, and underpins a strong and sustainable business for our shareholders.”– Cameron Clyne, Group CEO Throughout our careers, continual self development is a crucial part of the journey to success. It helps us to grow our potential, to remain relevant and stay connected.This guide will help you to understand the resources available to you, here at NAB Private Wealth, that will assist you in continuing your self development and creating a relevant development plan. As creating a coaching culture is at the core of getting us back to No #1, we have also included a few tips in this guide to get you started. Updated resources will continue to be available to you, so stay connected to the NAB Intranet. Your development plan is individual to you. JB25302 (90796 nab Private Wealth Learning and Development Guide) 0912_v11_FINAL.indd 2 4 NAB Private Wealth Guide to Development 2013 Career Planning Six steps to career anddevelopment planning 1 Understand myself Understand and reflect on your interests, values, motivators, capabilities, needs and aspirations. 2 Assess where I am today Make sense of your reflections and do a realitycheck on where you are at. 3 Understand NAB Understand different areas of NAB, the types of roles available, so that you can look across theenterprise and into the future. 4 Plan my career Explore career options and prepare a career path.5 Update my development plan Get started with development planning, whether for your role today or for a future role. 6 Make it happen Take action to keep your career headed in the direction you want and address any obstacles getting in the way. For more information: Intranet > People > Careers & Development JB25302 (90796 nab Private Wealth Learning and Development Guide) 0912_v11_FINAL.indd 4 48 NAB Private Wealth Guide to Development 2013 Manage Performance• All team members are clear on their roleand responsibilities • All team members* have an agreed scorecard in line with Enterprise requirements and reflecting BU Strategy • All team members* have a formal performanceconversation focused on both the ‘what’ (scorecard) and ‘how (enterprise behaviours) utilising coaching approach at least every quarter • All team members receive ‘in the moment’ feedback to support progress and improvement• Recognise and reward strong performance through appropriate acknowledgement (and by reward and recognition program if applicable)• Call out situations where performance and behaviour issues are not meeting expectations promptly and mange them appropriately • All team members complete all mandatory training for their role within the required timeframe NAB Enterprise Behaviours: NAB’s enterprise behaviours (the ‘how’ people go about things) are just as important as the ‘what’ people do and achieve. Make sure you are role modelling the enterprise behaviours to your team, and make the expectations of them clear. Manage Development • All team members* have agreed and meaningful development plans that follows 70:0:10 principles• All team members* have career and developmentplanning conversations utilising a coaching approach at least every quarter • All applicable group 4 and team members are assessed for Group Talent Pool in line with the NAB TalentID framework • All new team members complete Enterprise Induction and required business unit and team specific induction within required timeframes Remember: The Academy has some helpful tools and resources to assist with your team’s (and your) development. The Career U portal on the NAB Intranet is also a must-visit:Intranet home > People > Career & Development Planning Manage Your Team • Be aware of and adhere to current NAB People Policies • Manage the employee experience from recruitment to separation according to NAB process and practices• Manage employee information in real time through SAP • Complete all required activities for the Performance and Reward end of year process• Manage your team through change• Communicate openly and regularly with individuals and your team with a focus on face to face communication whenever possible • Develop and execute a Speak Up, Step Up, action plan with your team • Apply NAB flexible working policies and diversity principles to ensure individual and business needs are met NAB employee research found that people leaders are preferred source of information at NAB – so you play a critical role as the link between NAB messaging and our people What people want. Keeping your team’s data up to date in SAP reduced risk and problems, and ensures you get accurate insights from Speak Up, Step Up. People Leader FundamentalsThe performance standard requiredof people leaders. * Denotes permanent employees and FT employees where relevant. Contractors/contingent workforce must be managed in line with contract arrangements. JB25302 (90796 nab Private Wealth Learning and Development Guide) 0912_v11_FINAL.indd 48 Your Development Guide 2013
  • 7. FASHION • ACCESSORIES • TRENDS Australian Country Style Promotion LIVEN YOUR WARDROBE WITH BRIGHT COLOURS AND COOL FABRICS Get the nautical look this season FASHIONStyle Turn over for this month’s issue of Australian Country Style. 9 312966 128911 09 $7.50 INC.GST NZ $8.90 INC.GST MAKING THE MOST OF SPRING! VIEW FROM THE TOP A Sunshine Coast home to take your breath away My country childhood COMEDIAN DAVE HUGHES Life issweet The latest bathroom must-haves FAMILY HISTORY 130 years on a SA lakeside farm DAFFODILS IN BLOOM The Open Garden Scheme’s chief at home COUNTRY CHEFS Tapas from Noosa SEPTEMBER 2007 Australian Country Style Promotion PRODUCEDBYCREATIVESERVICES Leap into spring with clothing from Gordon Smith. Its latest collection is youthful, versatile and perfect for the outdoors. A fresh approach Previous page Printed jacket- shirt, $119. This page Striped cotton jacket with piping detail, $119; ribbed cotton singlet, $29.95; 7/8 crosshatch stretch- pants with button detail, $69.95. Available at selected David Jones stores and leading boutiques across Australia. Australian Country Style Promotion PRODUCEDBYCREATIVESERVICES 1 Striped rib cotton tee, $39.95; crosshatch stretch city short, $59.95. 2 Linen spoke stitch tunic, $89.95. 3 Striped cotton-knit henley, $69.95; cache denim jeans, $69.95. 4 Cherry-red contrast insert henley in super luxe modal, $49.95. 5 Spotted cotton-knit cardigan, $79.95; singlet, $59.95. 6 Sleeveless shirt with front-yoke detail in cotton poplin, $79.95. 7 Striped cotton-knit sleeve-top, $69.95. 8 Cache denim jacket, $109. 1 2 3 4 5 6 7 8 Australian Country Style Promotion Update your wardrobe with a few new items and accessories from renowned designers. Experiment with texture and be your own stylist. Personal stylist 1 Karen Walker sunglasses, $280. 2 Cellini bag, $89.95. 3 Gordon Smith canvas ballet flats, $29.95. 1 2 3 Australian Country Style Promotion 1 Gloster cotton, semi-fitted style shirt with three-quarter sleeves, $119. 2 Gordon Smith contrast stitch panel dress, $139. 3 Cellini bag, $74.95. 4 Gordon Smith cache denim skirt, $119. 5 Gerry Weber crinkle shirt, $255. 6 Gardeur three-quarter cargo-pants, $245. 7 Cellini bag, $219. 8 Gordon Smith canvas ballet flats, $29.95. 1 3 5 2 4 6 7 8 PRODUCEDBYCREATIVESERVICES 8 Advertorial feature (reverse cover) Country Style magazine
  • 9. Art Month Event collateral Principal Partner Art Month Sydney ©2011 National Australia Bank Limited ABN 12 004 044 937 (74171A1211) Annamiek Hartley
  • 10. Email and web banners NAB Wealth brands