I Bytes business service industry

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I-Bytes
Business Services
October Edition 2020
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates.................................................................................................................................................11
3. Rewards and Recognition Updates...................................................................................................................28
4. Customer Success Updates................................................................................................................................44
5. Partnership Ecosystem Updates.......................................................................................................................47
6. Environment & Social.......................................................................................................................................53

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Financial, M & A Updates
Business Services Industry

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Financial, M&A Updates
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CapitaLand Mall Trust (Singapore) secures its first sustainability-linked loan of S$200
million from UOB
CapitaLand Mall Trust Management Limited (CMTML), the manager of
CapitaLand Mall Trust (CMT), and United Overseas Bank Limited (UOB) are
pleased to announce that UOB has converted a S$200 million revolving credit
facility extended to CMT into a sustainability-linked loan. This is CMT’s first
sustainability-linked loan, of which proceeds will be used for general
corporate purposes. UOB also acted as the sustainability agent and
coordinator1 for this transaction. Under the terms of the sustainability-linked
loan, UOB will offer CMT tiered interest rates on the facility based on CMT’s
achievements in the annual GRESB2 Real Estate assessment. GRESB is a
leading environmental, social and governance (ESG) benchmark for real estate
and infrastructure companies’ ESG efforts in management, environmental
performance and building development. CMT was recognised as the leader in
the Asia “Retail – Listed” category in GRESB 2019.
Executive Commentary
CEO of CMTML, said: "The sustainability-linked loan from UOB marks
another milestone in CMT's journey to continually strengthen our ESG
standards while creating long-term value for our stakeholders. It follows
CMT's first S$200 million green loan secured on 1 October 2019 to finance
the Building and Construction Authority Green Mark-certified properties
in our portfolio. CMT is firmly committed to sustainability and we are
pleased to be able to capitalise on our ESG achievements to enhance our
financial position, especially during these uncertain times.”
Description
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Ascendas Reit to acquire a suburban office in Sydney’s Macquarie Park for A$167.2 million
Ascendas Funds Management (S) Limited (the Manager), the Manager of Ascendas Real Estate
Investment Trust, is pleased to announce the proposed acquisition of a suburban office building, to be
developed at 1 Giffnock Avenue, Macquarie Park, in Sydney, Australia (MQX4), for A$167.2 million
from Frasers Property Industrial and Winten Property Group. The Developers will design and build
MQX4. Key Attributes of MQX4
1. High quality and sustainable building design
MQX4 sits on freehold land of 3,308 square metres and on completion will comprise a total net
lettable area of 19,384 square metres made up of office (17,753 square metres) and retail (1,631 square
metres) space. Designed as a nine-storey building comprising eight levels of office space, ground floor
retail and 204 car spaces, it is targeted to achieve a 6 Star Green Star Design & As Built rating and 5.5
Star NABERS Energy rating.
2. Well-connected and accessible
MQX4 is well-located in the heart of Macquarie Park, with direct access to the Macquarie Park Metro
station, within 100 metres. The opening of the Sydney Metro City Line in 2024, will further reduce
travel time to the CBD to 20 minutes3.
3. Located in a well-established business precinct that is home to corporate headquarters across
resilient industries
MQX4 is located in Macquarie Park, the largest metropolitan market in Australia with a c.860,000
square metres of commercial office accommodation4. It is a well-established business precinct
occupied by national and international corporate headquarters across the pharmaceutical, technology,
electronics and telecommunications industries. It houses the Macquarie University and the Macquarie
University Hospital, a digitally integrated hospital undertaking ground-breaking medical research.
Other amenities within the vicinity include Macquarie Centre, the largest suburban shopping centre in
New South Wales, which comprises of 360 Australian and international retailers plus a multiplex
cinema.
Executive Director and Chief Executive Officer of the Manager said, “We are delighted to secure
our first suburban office property in Macquarie Park, Sydney’s premier innovation location, and
Ascendas Reit’s fifth suburban office asset in Australia. We believe that decentralisation trends
will continue to benefit Macquarie Park which has already attracted many leading companies who
have set up their headquarters in the precinct. This DPU accretive investment will enhance the
quality and resilience of Ascendas Reit’s Australian portfolio further given its excellent location
and sustainable building design.”
Description
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Cintas Corporation (USA) Announces Fiscal 2021 First Quarter Results
• Revenue for the first quarter of fiscal 2021 was $1.75 billion, a decrease of 3.6% from last
year’s first quarter. Earnings per diluted share (EPS) were $2.78 in the first quarter of fiscal
2021, an increase of 19.8% from last year's first quarter diluted EPS.
• Organic revenue for the first quarter of fiscal 2021, which is adjusted for the impacts of
acquisitions, foreign currency exchange rate fluctuations and differences in the number of
workdays, declined 5.0% from last year's first quarter. Organic revenue for the Uniform Rental
and Facility Services operating segment declined 5.4%. Organic revenue for the First Aid and
Safety Services operating segment increased 17.1%.
• Gross margin for the first quarter of fiscal 2021 of $826.2 million decreased 2.7% from last
year’s first quarter. Gross margin as a percentage of revenue increased 40 basis points to 47.3%
for the first quarter of fiscal 2021 compared to 46.9% in the first quarter of fiscal 2020.
• Operating income for the first quarter of fiscal 2021 of $349.7 million increased 14.2% from
last year’s first quarter operating income of $306.1 million. Operating income as a percentage
of revenue was 20.0% in the first quarter of fiscal 2021 compared to 16.9% in the first quarter
of fiscal 2020.
• Net income was $300.0 million for the first quarter of fiscal 2021, an increase of 19.6% from
last year's first quarter net income of $250.8 million. First quarter of fiscal 2021 diluted EPS
were $2.78, an increase of 19.8% from last year's first quarter diluted EPS of $2.32.
• Net cash provided by operating activities for the first quarter of fiscal 2021 of $312.3 million
increased 12.8% from last year's first quarter net cash provided by operating activities of
$276.9 million. Free cash flow, which is defined as net cash provided by operating activities
less capital expenditures, for the first quarter of fiscal 2021 was $281.4 million, an increase of
32.6% from last year's first quarter.
Cintas' Chairman and Chief Executive Officer, stated, "The COVID-19 coronavirus
(COVID-19) pandemic remains a significant disruption to the economy and our business.
Our objectives include keeping our employees, whom we call partners, healthy and safe and
serving our customers in any way possible. I am pleased with our performance on both
priorities, and I thank our employee-partners for their unwavering passion, strong work
ethic, and commitment."
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Key Financial Highlights

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Interxion: A Digital Realty Company Establishes Presence in Croatia with Acquisition of Altus IT
Interxion: A Digital Realty Company and a leading European provider of carrier- and
cloud-neutral colocation data centre solutions, has acquired Altus IT, the leading
carrier-neutral data centre provider in Croatia, offering a gateway for interconnection
and peering with a number of prominent service providers in southeast Europe. Altus
IT's highly connected data centre, which has recently added the network nodes of
leading global cloud service providers to its footprint, boasts access to a portfolio of
more than 100 customers, approximately 50 connectivity providers – including five
tier-one carriers – and two main internet exchanges, establishing it as one of the most
interconnected communities within the region. The company – located in Zagreb,
the capital of Croatia – bolsters Digital Realty's access to a global footprint of more
than 700 connectivity providers in over 280 data centres across 22 countries. Digital
Realty's ongoing expansion demonstrates its continued investment in
PlatformDIGITAL™, the company's global data centre platform supporting
customers around the world as they navigate digital transformation strategies and the
complexities of rapidly growing demand, the need for global coverage and additional
capacity.
"Altus IT's business strategy is closely aligned with our connectivity-centric and
customer-focused approach," said Chief Executive, EMEA. "Southeast Europe
offers significant economic potential, and the acquisition of Altus IT represents
an important step and our first gateway into that market. With the addition of
Altus IT, we will be even better positioned to help new and existing customers
continue to scale communities of interest,"
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FLEETCOR (USA) to Acquire AFEX, a Leading Cross-Border Payments Provider
FLEETCOR Technologies, Inc. a leading global business payments company,
announced it has signed a definitive agreement to acquire Associated Foreign
Exchange (AFEX), a cross-border payment solutions provider. By acquiring AFEX,
FLEETCOR will build upon its corporate payments line of business and strengthen
its position as one of the largest business payments companies in the world. The
transaction is expected to close in the first quarter of 2021, subject to regulatory
approval and standard closing conditions. AFEX delivers simple and seamless cross
border payment solutions that help small-and medium-sized businesses (SMBs)
break down currency barriers to grow internationally. The company focuses on
providing international accounts payables products for businesses typically
underserved by banks. With more than 35,000 customers and over $22 billion in
annual volume, AFEX is one of the world’s largest non-bank cross-border payment
solution providers, processing global payments in more than 100 currencies.
“AFEX is a terrific business, with revenues growing double digits over the last 3
years. Its large European and Asia Pacific client base complements our existing
Cambridge cross-border business, which is more North America focused,” said
Chairman and CEO of FLEETCOR.
Description
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IHS Markit (UK) Reports Third Quarter 2020 Results
• Financial Services. Third quarter revenue for Financial Services
increased $17 million, or 4 percent, to $446 million, and included 4
percent total organic growth. Third quarter Adjusted EBITDA for
Financial Services increased $27 million, or 13 percent, to $226 million.
• Transportation. Third quarter revenue for Transportation decreased $16
million, or 5 percent, to $299 million, with flat total organic growth. Third
quarter Adjusted EBITDA for Transportation increased $19 million, or 14
percent, to $154 million.
• Resources. Third quarter revenue for Resources decreased $22 million,
or 9 percent, to $208 million, and included negative 9 percent total
organic growth. Third quarter Adjusted EBITDA for Resources decreased
$14 million, or 14 percent, to $86 million.
• Consolidated Markets & Solutions (CMS). Third quarter revenue for
CMS decreased $18 million, or 13 percent, to $121 million, and included
negative 5 percent total organic growth. Third quarter Adjusted EBITDA
for CMS remained flat at $31 million.
“In Q3, we delivered solid results as the markets we operate in have
begun to recover at varying speeds. We are managing the COVID
challenges well while continuing to make the right long-term decisions
for the company, shareholders, and the communities that we operate in
and serve,” said Chairman and chief executive officer at IHS Markit.
6
Key Financial Highlights

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Landsec (UK) sells 7 Soho Square for £78 million to Hines Pan-European Core Fund
Landsec and international real estate firm Hines announce the exchange of contracts
on the sale of 7 Soho Square for a total consideration of £78m, reflecting strong
demand for high quality office and mixed-use space in central London. The sale to
the Hines Pan-European Core Fund (HECF) is expected to complete in mid-October.
The sale price reflects a 4% yield. 7 Soho Square comprises c.62,000 sq ft of mostly
office, plus ancillary retail and other accommodation arranged over basement,
ground and six upper floors, with reconfiguration and reversionary potential. The
property is located in one of the most vibrant and popular areas of the West End and
benefits from excellent transport access. The building is fully let, with Trip Advisor,
the world’s largest travel platform occupying the majority of the office space, and
planning consultancy Barton Willmore the other office tenant. The retail element on
the basement and ground floor is let to Tesco.
Senior Managing Director at Hines and Fund Manager for HECF, said: “Soho
Square is an iconic landmark and positioned directly opposite the new Tottenham
Court Road Elizabeth Line station entrance, it’s one of the West End’s most
sought after destinations. Alongside its pinpoint location, the property presents a
rare opportunity to over time leverage our value enhancement approach and
create workspace that caters to a new generation of office occupiers in the
post-Covid environment.”
Description
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Link (Hong Kong) Acquires 100 Market Street in Sydney for AUD683 Million
Link Asset Management Limited (Link), the manager of Link Real Estate Investment Trust,
announced it will acquire from certain funds managed by Blackstone a 10-storey A grade
office tower (the Property) at 100 Market Street in Sydney for approximately AUD 683
million (HK$3.649 billion). The Property is in a premium location with excellent
accessibility and amenities. Situated within a mixed-use development bounded by Market,
Pitt and Castlereagh Streets in the midtown precinct, the Property has a total net leasable area
of 28,385 square metres spread over 10 storeys. It was substantially redeveloped in 2010/11
as part of the larger Westfield Sydney redevelopment. The Property is rare single-owner asset
which is currently fully occupied by three blue-chip tenants, notably a sovereign wealth fund,
a Commonwealth government body and an S&P/ASX100 listed property investor. The
Property has a weighted average lease expiry (by rental income) of 8.45 years with leases
expiring between 2027 and 2030, and a net passing income of approximately AUD26.7
million per annum as at 16 December 2019 The term of the Property lease is 299 years,
commencing on 27 June 2019 and ending on 26 June 2318. The transaction price reflects the
valuation by Colliers International (Hong Kong) Limited on 16 December 2019. The real
estate market in Australia is highly transparent and liquid. With over AUD30 billion of
commercial real estate transactions per annum in the past five years and a pool of
sophisticated real estate investors domestically and overseas, there are ample opportunities
in Australia for strategic growth. In particular, Sydney is an established and growing global
gateway city in Australia, with strong tenant demand.
“The Property is a stable and quality asset. The acquisition will drive growth in
sustainable income and capital value, with limited downside risk,” said Link Chief
Executive Officer, adding, “A more diversified portfolio with overseas properties
providing new sources of income will help ease our reliance on Hong Kong properties to
generate income progression, and contribute to a healthier growth trajectory.”
Description
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Securitas (Sweden) acquires STANLEY Security’s electronic security businesses in five countries
Securitas is acquiring STANLEY Security’s electronic security businesses in
Germany, Portugal, Switzerland, Singapore and India. The acquisition is
aligned with Securitas’ ambition to double the size of its security solutions &
electronic security business and expands Securitas’ electronic security
footprint and capabilities. The purchase price is estimated to MUSD 64
(MSEK 563). The entities to be acquired provide an integrated electronic
security offering to their clients - from design to installation and from
maintenance to alarm monitoring – based on a complete portfolio of advanced
security solutions such as access control, intrusion, video, fire and integrated
systems. The business has approximately 580 highly skilled employees
operating in five countries through 20 branch offices out of which 11 are
located in Germany. The business also has two alarm monitoring centers, one
in Germany and one in Portugal. Total sales of the in-scope business amounted
to MUSD 85 (MSEK 748) in 2019, mainly driven from installation sales,
recurring monthly revenue and maintenance services.
“We are very excited to welcome the electronic security specialists from
STANLEY Security to Securitas. Through this acquisition, we add
significant electronic security expertise and deepen our capabilities in
Germany, Switzerland and Portugal, while also establishing our first
electronic security presence in Singapore and India. This is an important
step forward to deliver high-quality electronic security services to our
clients in key markets,” says Securitas President and CEO.
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Verisk (USA) Acquires Franco Signor
Verisk, a leading data analytics provider, announced that it has acquired Franco Signor, a
highly-regarded Medicare Secondary Payer (MSP) service provider. Franco Signor will
become part of Verisk’s Claims Partners business, a leading provider of MSP compliance and
other analytic claim services. Claims Partners and Franco Signor will be combining forces to
provide the single best resource for Medicare compliance. While Claims Partners and Franco
Signor have both delivered valued Medicare compliance services for decades, their
approaches are very complementary. With the addition of Franco Signor’s offerings to
Claims Partners’ MSP compliance suite, Verisk now offers the broadest range of Medicare
solutions powered by its sophisticated analytics and the highest quality data available. With
the synergies resulting from the acquisition, the industry will benefit from flexible service
levels that fully support insurers, self-insureds, and third-party administrators (TPAs) in their
compliance needs throughout the life of a claim, as well as the industry-leading quality and
service for which Claims Partners is known.
“We’re pleased to add Franco Signor’s well-regarded capabilities to Verisk’s strong
offerings in the Medicare space,” said Chief operating officer of Verisk. “We anticipate
that this acquisition will have substantive long-term advantages for the industry, as
Verisk will now be able to offer unparalleled guidance and an all-inclusive solution suite
for all aspects of an insurer’s Medicare compliance needs.”
Description
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Solutions Updates

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Alliance Data Launches (USA) Market-Leading Online Payment Features with Enhanced
Digital Suite, Driving Customer Acquisition and Spend
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Solution Description
Alliance Data Systems Corporation, a leading provider of data-driven marketing, loyalty and payment solutions, announced its Card Services
business, a provider of market-leading private label, co-brand and commercial credit card programs, has launched its new Enhanced Digital
Suite.A group of marketing and credit applications features designed to increase customer awareness and adoption of payment options by
promoting credit earlier in the shopping experience, Enhanced Digital Suite is a comprehensive solution for brand partners designed to capitalize
on online trends while increasing sales and customer acquisition rates. Strategic Digital Features Align with Online Growth. In recent months,
e-commerce platforms have quickly replaced physical shopping channels, with 10 years of growth occurring in just 90 days1. Enhanced Digital
Suite reflects the changing landscape by creating a seamless process for customers to adopt, apply for and use payment options online. Through
the presentment feature of Enhanced Digital Suite, real-time financing and marketing messages are displayed earlier and more frequently during
a customer's online shopping experience. After driving customer awareness of payment options, existing real-time pre-screen, prequalification and
patented frictionless capabilities allow customers to easily and securely apply, and if approved, immediately begin shopping – without ever leaving
the brand's website.

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Solution Updates
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Broadridge’s (USA) AI-driven Corporate Bond Trading Platform LTX® Selects 7 Chord as
Third-Party Pricing Provider
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Broadridge Financial Solutions, Inc., a global Fintech leader, announced that it selected 7 Chord, an independent predictive pricing and analytics
provider, as the source for intraday corporate bond prices on its new artificial intelligence (AI)-driven, digital corporate bond trading platform,
LTX®. Advanced analytics sit at the core of LTX, and the integration with BondDroid®, 7 Chord’s award-winning predictive pricing engine for
bonds, provides buy-side firms and dealers with an independent assessment of current market value to inform critical investment decisions.
BondDroid’s AI-generated prices are integrated directly into LTX’s pre-trade analytical tools, giving dealers and institutional investors a complete
view into actual market liquidity before they trade, while controlling information leakage and at no additional cost to LTX users. LTX works by
combining powerful AI to connect natural counterparties with a new digital trading protocol, RFX, that enables dealers to efficiently aggregate
liquidity across multiple counterparties in seconds. Identifying the natural counterparties for a trade depends on a realistic understanding of fair
market value. Built on streaming data and optimized for live trading, BondDroid uses AI to quickly adapt its behavior in real-time to variations in
pricing. The LTX platform uses its patent-pending AI (LTX AISM) to create liquidity, digitize workflows and increase efficiency in the corporate
bond market and is being embraced by leading broker-dealers and asset managers.

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Solution Updates
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Broadridge (USA) Announces Solution to Save Banks Time and Money in Meeting ISO
20022 Payments Standard
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Broadridge Financial Solutions, Inc., a global Fintech leader, announced the global launch of its market-ready Financial Messaging and Connectivity solution for
firms migrating to the new ISO 20022 standard for payments between financial institutions. Broadridge’s mutualized service model provides best-in-class solutions
on a shared cost basis at a time when many banks, market infrastructures and other financial institutions are planning substantial change projects to meet SWIFT’s
start date for adopting the new ISO standard for cross-border payments, which commences at the end of 2022. ISO 20022 messages enable financial firms to
communicate more data-rich, detailed and meaningful information in an improved format. By adopting it as a common language, the payments industry will
benefit from increased accuracy and efficiency, reduced operational risk exposure and the ability to drive increased levels of client service. Broadridge also offers
a range of complementary market-ready options for firms switching to ISO 20022, including:
• Message conversion: Agile workflow management tool to convert any message type into the ISO 20022 standard and help insulate inflexible core platforms. This
includes SWIFT, EBICS and other protocols.
• Message creation in ISO 20022 format: Tool enabling a firm to originate messages in ISO 20022 format by sourcing the message data components directly from
the firm’s existing core infrastructure.
• Upgrade to Broadridge’s other ISO 20022-ready core solutions: Full replacement of legacy systems through modern, market-ready solutions that are ISO
20022-enabled, including for post-trade processing, reconciliation and transaction reporting.
• Consultancy Services: Broadridge’s leading SWIFT-certified experts and deeply knowledgeable SMEs are highly experienced in ISO 20022 projects for the
payments and securities industry, and can help manage and advise on all aspects of migration from initial assessment and planning to a seamless and professional
transition and a carefully controlled go-live.

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Solution Updates
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Ascott launches 'Discover ASR' mobile app to deliver greater value, flexibility and enhance
guests' experience
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CapitaLand’s wholly owned lodging business unit, The Ascott Limited (Ascott), has launched its new ‘Discover ASR’ mobile app for members of its loyalty
programme, Ascott Star Rewards (ASR). The new mobile app will unlock a world of conveniences for ASR members, providing greater value, flexibility and
enhance their experience with Ascott. The ‘Discover ASR’ mobile app acts as a one-stop 24/7 digital concierge for ASR members. ASR members can search for
special deals and book their stay at about 200 participating properties in over 25 countries and more than 85 cities through the mobile app. They can also manage
their reservations, perform self check-ins and check-outs, redeem e-vouchers, and view their ASR membership status as well as points earned and redeemed via
the app. Guests can sign up for a complimentary ASR membership via the ‘Discover ASR’ mobile app. ASR members will be rewarded with 2,000 ASR points
upon their first login to the ‘Discover ASR’ mobile app. ASR members will also receive an additional 10% ASR points rebate for every booking made through the
app. In the coming months, the ‘Discover ASR’ mobile app will be progressively supported by more languages and enhanced with features such as digital keys to
access apartments and ‘Go Green’ notifications to provide guests with the choice to opt out of daily housekeeping and be rewarded with ASR points. In addition,
ASR members will be able to purchase ASR points, make digital payments through the app or redeem ASR points to offset their bill. Come January 2021, ASR
members will be able to customise their stay by sharing their pre-arrival and in-stay requests. They will also be able to share feedback on their stay through a pulse
survey in the mobile app. ASR members who are staying at lyf-branded properties will also have access to the lyf message board and private messaging features
which allow them to share their thoughts and stay experience with fellow members or communicate privately with Ascott.

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Digital Realty (USA) Develops Next-Generation Hybrid IT Solutions for Enterprises for
AWS Outposts
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Digital Realty a leading global provider of carrier- and cloud-neutral data center, colocation and interconnection solutions, announced it has launched Data Hub
featuring AWS Outposts. The Data Hub solution removes data gravity barriers for enterprises by enabling them to rapidly deploy critical Amazon Web Services
(AWS) infrastructure at centers of data exchange globally on PlatformDIGITAL®. The Data Gravity Index™ projects accelerating growth across all regions
globally as data stewardship drives global enterprises to expand their digital infrastructure capacity to aggregate, store and manage the majority of the world's data,
illustrating the importance of deploying hybrid IT infrastructure for local processing and storage requirements to improve performance while reducing cost. Digital
Realty, an AWS Direct Connect Service Delivery Partner, developed the pre-configured Data Hub solution based on typical customer deployment scenarios for
AWS Outposts. The Digital Realty Data Hub for AWS Outposts solution provides critical infrastructure that enables enterprises to integrate public and private data
sources and achieve data compliance and control. AWS Outposts is a fully managed service that extends AWS infrastructure, AWS services, APIs, and tools to
virtually any data center, co-location space, or on-premise facility for a truly consistent hybrid experience. AWS Outposts is ideal for workloads that require low
latency access to on-premise systems, local data processing, or local data storage. AWS Outposts are connected to the nearest AWS region to provide the same
management and control plane services on premises for a truly consistent operational experience across on-premise and cloud environments. AWS Outposts
infrastructure and AWS services are managed, monitored, and updated by AWS just like in the cloud.

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Experian’s (Ireland) CrossCore® Is Now Available on Microsoft Azure Active Directory
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Customers using Experian’s digital identity and fraud risk platform, CrossCore®, can now seamlessly connect with Microsoft Azure Active Directory External
Identities. This integration allows Microsoft customers to benefit from Experian’s identity verification, fraud prevention and authentication solutions to limit fraud
losses and reduce unnecessary customer friction. Businesses need to have confidence that their customers, employees, and suppliers are who they say they are.
Experian’s identity verification solution, now available to Microsoft customers, addresses this need first by combining Experian’s rich data assets with identity
insights and capabilities from its curated partner ecosystem. Advanced analytics are then applied to these intelligence signals, providing businesses with identity
risk assessments and the confidence to make real-time decisions. This enables businesses to adjust their policies to allow verified customers through and apply
additional step-ups for added protection only when necessary. Azure Active Directory External Identities enables organizations to secure and manage customers,
business partners, and citizen access to web and mobile applications, enabling service providers to add and customize user identity services for registration and
login purposes to their apps. Experian offers continuous and dynamic authentication, fraud risk analytics and identity verification capabilities specifically designed
to deliver comprehensive online fraud management that can be deployed quickly so companies can identify fraudsters better and stop fraud attacks before they
happen. All our fraud and identity services are available through the Experian CrossCore platform.

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Experian’s (USA) cloud-based solutions adapt to today’s evolving customer needs
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Experian announced a new set of cloud-based solutions designed for companies that seek to automate decisions across an increasingly complex customer journey.
To meet a growing demand for automated, analytically driven decisioning from businesses of all sizes, these releases comprise both pre-configured solutions for
organizations that prefer standard, ‘out-of-the-box’ applications and highly configurable solutions for clients with sophisticated, decision-driven business
processes. These offerings are part of Experian’s market leading PowerCurve suite of decision management solutions and are deployed on Experian’s modern,
scalable cloud platform. PowerCurve cloud-based solutions provide a solid foundation of innovation for financial services providers, fintechs and high-growth
businesses to simplify their IT environment. Whether pre-configured or highly configurable, our solutions are supported by PowerCurve Strategy Design Studio,
a flexible tool to create and administer effective decision strategies. Experian has developed a set of pre-configured SaaS decisioning solutions to address the
increasing demand from small and mid-size organizations for decisioning technology. PowerCurve Customer Acquisition, designed to quickly acquire high value
customers and PowerCurve Eligibility Check, which helps lenders automatically assess which prospects are the right fit for their credit products, are
‘out-of-the-box’ solutions that help provide rapid, efficient, and customer friendly interactions. Both integrate Experian’s rich data, analytics, decisioning
capabilities and expertise in credit risk to automate key processes across the customer journey. Safe and flexible to tailor to existing infrastructure and
requirements, these solutions allow for rapid deployment, so clients are up and running in days, not months.

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Johnson Controls (Ireland) Introduces YORK® Ultra-Low Nox Residential Package
Equipment
18
The YORK® brand of Johnson Controls, the global leader for smart and sustainable buildings, is launching an efficient, reliable and competitive package unit
designed to lower smog-producing gases while delivering high performance and reliable comfort. The YORK Ultra-low NOx Residential Package Equipment
offers a compact, robust, all-in-one HVAC system that provides reliability and quick installation for space-challenged homes. The heart of the ultra-low NOx
technology is a proven burner system for reducing greenhouse and smog-producing gases by up to 65 percent versus standard low-NOx models. In addition, it is
available with 81 percent AFUE, providing greater comfort for less money. The units are available in 14 SEER, single-stage heating and cooling, a variety of
tonnages, and single-and three-phase electrical configurations, providing the contractor with solutions to meet virtually every application, while the homeowner is
provided with comfort tailored to their individual needs. Installation and maintenance time and costs are minimized due to individual access panels for all major
components, and easy power and control wiring connections. In addition, all units are completely wired, charged with R-410A refrigerant and tested prior to
shipment. For homeowners, low-noise fans and vibration-reducing technology minimize noise to provide quiet comfort year-round. The upward airflow carries the
normal operating noise up and away from the living area while the rigid top panel effectively isolates noise. The isolator-mounted compressor and rippled fins in
the outdoor coil muffle the normal fan motor and compressor operating sounds. The uniquely formed base pan further aids in sound attenuation.

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Johnson Controls (Ireland) Launches Color ES Touch Screen Display
19
Johnson Controls, a global leader for smart and sustainable buildings, has announced the release of the new color ES Touch Screen Display (ES TSD), the latest
addition to its expansive fire and life safety product portfolio. A modernized upgrade to the company’s Simplex 4100ES and 4010ES fire alarm control units, the
ES TSD offers an intuitive operational experience for all users. With a large touch screen, enhanced graphics, and support for a wide range of languages, the ES
TSD provides building owners with clear, descriptive and real-time insight into their facilities’ and their occupants’ safety. Modeled after a smart phone’s user
experience, the 8-inch screen delivers a wider and more detailed variety of information. The TSD is designed for easy usage by first responders, with enhanced
touch capabilities that work with gloves as well as a hard button for alarm silencing. The screen is able to display up to 8 Zones of Alarm without scrolling, which
helps convey the most information possible and provides compliance with ULC Standard S527 requirements. Installation is designed to be efficient and fast, with
an Ethernet interface that allows almost instantaneous downloads of system programming and updates. For off-site building management, remote displays can be
connected over Ethernet or via a USB port. Owners of the ES TSD’s predecessor, the InfoAlarm, can seamlessly and cost-effectively upgrade to the new product
without replacing current control units.

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Johnson Controls (Ireland) Launches New Flexible Service Offerings, Powered by OpenBlue
Technology
20
Johnson Controls the global leader for smart and sustainable buildings, announces that it will launch new tailored services that provide customizable solutions to
its customers around the globe. These new service offerings will leverage Johnson Controls new OpenBlue technology to power remote and contactless services,
in combination with its 130-years of expertise in green building services. The new services suite, available starting from October 2020, integrate touchless
technology, sophisticated ventilation and sanitization systems as well as a flexible infrastructure into digital offerings. This allows a comprehensive range of
HVAC, Fire Protection, and Security services to be monitored and managed remotely throughout normal, emergency, and pandemic circumstances. Globally, the
building services space presents a $150 billion opportunity that continues to grow across industries. Johnson Controls direct footprint with of over 16,000
experienced service technicians gives the company a significant opportunity to respond to and address the local service needs of its customers for safety, security,
comfort, efficiency, and performance in an effective and timely manner. With over $6.3 billion of service revenue in FY19, Johnson Controls launched more than
20 new services in the past five months, remaining on the forefront of innovation with tailored solutions to meet and exceed customer needs.

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Johnson Controls (Ireland) Launches Intelligent Frictionless Access Control for High
Security Environments
21
Johnson Controls, the global leader for smart and sustainable buildings, has launched Tyco Illustra Insight, an intelligent frictionless access management solution
for work environments where there is a requirement for a high level of security without disrupting the constant flow of employees, contractors and visitors. The
solution offers an unobtrusive, stress free way for authorized people to smoothly move around buildings, places and spaces, and yet provides security personnel
with a highly effective solution for controlling and visually verifying who has access to restricted areas. Enabled by artificial intelligence and deep learning
algorithms, Tyco Illustra Insight combines the functionality of access control management software and a leading-edge facial recognition camera to simultaneously
recognize multiple people as they approach an entrance. The device’s integrated LEDs, combined with audible ‘Welcome/Deny’ messaging ensure employees,
contractors and visitors intuitively know if they are authorized to enter an area.
• Anti-spoofing technology utilizes two lenses and a combination of IR and RGB video to distinguish between an actual person and a printed image or video of
them.
• Faces can be accurately detected from up to three meters away, with simultaneous multi-face processing in less than one second, improving the flow of approved
users.
• The cameras can be deployed at the optimal height of five to six feet for facial recognition within a wide field of view and varying heights, including wheelchair
and taller users.

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Paychex (USA) Introduces Solutions to Help Businesses Manage Employee Health and Safety
22
Paychex, Inc., a leading provider of HR, payroll, benefits, and insurance solutions, announced three new offerings to help its customers navigate new business and wellness
needs, including COVID-19 leave tracking and screening, as well as health attestation solutions.
The new solutions available in Paychex Flex®, the company’s cloud-based HR technology platform, include:
• COVID-19 Leave Tracking: Administrators can now identify an employee-submitted issue as related to COVID-19 through the HR Connect feature in Paychex Flex.
Scenarios include requesting personal protective equipment (PPE), questioning a company procedure related to COVID-19, and requesting leave to care for a family member
or child attending school virtually. Following case submission, administrators are prompted to indicate if the issue is related to COVID-19 and whether the employee requested
time off.
• COVID-19 Screening: A successful return to work strategy for many businesses will include employees coming back to a physical work environment. For that reason, Paychex
has made a COVID-19 screening solution available through its Employment Screening Services product, giving employers a way to initiate employee COVID-19 screenings
and track test results within a single platform. This helps employers to more effectively manage when individual employees can safely return to work.
• Health Attestation Support: As new employee safety measures are introduced, more employers may be required to collect and track employee health information under state
and local mandates. To help simplify what could be a complex process, Paychex introduced a health attestation template solution designed to help employers collect employee
information in a variety of ways. This automated solution enables employers to customize and digitally distribute a health attestation form to employees daily, securely store
responses in real-time, and view advanced analytics for individuals or the entire workforce. For businesses preferring to collect such health-related information on-site,
web-based Paychex Flex Time solutions can prompt employees to answer similar health questions during the punch in/punch out process.

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Epson (Japan) to Start Selling New Sensing Technologies and Launch New Sensing Analysis
Technology Business
23
Seiko Epson Corporation will begin external sales of new sensing technologies that combine semiconductor and optical technologies that Epson has nurtured and advanced over many years.
The company will also launch a new business that will use motion-sensing analysis technology developed for Epson's M-Tracer golf swing analysis system to provide valuable data about the
actions and movements of people and objects in everyday life. Epson will enrich lives and create new customer value through these initiatives, which will capitalize on open innovation. Epson
has long been using its sensing technologies to provide value to users. For example, the company's semiconductor and optical technologies are used in healthcare to monitor an individual's
vital signs and provide visual data about the person's daily activity. Meanwhile, position-fix information measurements are used in the running market to support runners by measuring distance
and exercise intensity. While developing these technologies, Epson has received many requests from customers to utilize Epson's unique sensing technology and analysis algorithms. Factors
such as the spread of COVID-19 and the arrival of a super-aging society have contributed to a general sense of unease. At the same time, expectations are rising for safer and more secure
communities in the future as social infrastructure such as transportation and lifelines are increasingly being connected to the Internet of Things (IoT). In response to societal demands such as
these, Epson has decided to begin successively selling its sensing technologies to external customers in order to capitalize on the technologies in a broader range of applications, assist and
look after people in their everyday lives, and contribute to the creation of a safer, more secure world. Epson has a large number of sensing devices that apply Epson-original core sensing
technologies. For many years, the company has used sensors to analyze big data and has accumulated a vast amount of data and many algorithms. Epson will broaden the world of smart sensing
and accelerate the creation of new applications by building partnerships with collaborating companies and engaging in open innovation projects that focus on Epson's sensing device product
families and on algorithm platforms that create new value obtained through the analysis of sensing data. In addition, Epson will continue to develop efficient, compact and precision
technologies and create new markets in a diverse and expanding range of applications and in AI and IoT, where new needs are emerging.

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Epson (Japan) Launches 4th-Generation Optical Engine for Smart Glasses
24
Seiko Epson Corporation has developed its fourth generation of optical engines for smart glasses. These optical engines boast the most advanced optical technology yet for Epson's next
generation of smart glasses in the Moverio series. We will also begin selling optical engine modules to customers in the consumer and industrial smart glasses markets, where we anticipate
considerable growth. The new optical engine boasts 1.5X greater density, 5X greater contrast, and a 1.5X wider field of view than our previous optical engines owing to the use of our most
advanced silicon organic light-emitting diode (Si-OLED) display and optical technologies. Developers and business operators who are considering developing and manufacturing smart glasses
can use this advanced optical engine to develop and manufacture smart glasses that provide see-through images of exceptional quality. Epson has been working with actual users to develop
compact, lightweight Moverio smart glasses that use our own Si-OLEDs to offer high image quality for a range of consumer and industrial applications. Users frequently ask us to customize
the products for specific applications. In addition, travel restrictions put in place due to the global spread of COVID-19 have increased the need for smart glasses for business applications,
such as to provide remote support for manufacturing industry. The consumer smart glasses market is also heading toward expansion, in part because of demand from individuals who are
staying home to watch movies and enjoy social media content. Given this situation, Epson has decided to start external sales of optical engine modules to accelerate the creation of customer
value through its smart glasses. We will continue to drive the growth of the Moverio finished products business, but will also build another core business around the sale of optical engines, a
core component of smart glasses. At the same time, we will expand the world of visual communications and further accelerate innovation through wearable displays by building hardware
platforms in partnership with companies that have their own core technologies for smart glasses. Applications for smart glasses as personal displays are expanding along with the number of
people staying at home and working remotely. Meanwhile, advances in artificial intelligence and IoT have caused a rapid increase in digital information, creating an expanding range of
applications for smart glasses as a user interface that connects people with that information. Epson seeks to create new value with smart glasses through open innovation with partners.

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Verisk (USA) Unveils New Vai-Powered App to Help Streamline Contents Removal Workflows
25
Verisk a leading data analytics provider, has released ContentsTrack™, a solution for online and mobile platforms that uses Verisk artificial intelligence and
automation (Vai™) to help contents removal specialists quickly identify, catalogue, and track contents that need to be stored, cleaned, or replaced after a loss.
During the contents reinstatement process, restorers must document and track hundreds, or potentially thousands, of household items. The Vai technology in
ContentsTrack uses image-detection artificial intelligence known as Object Recognition to help restorers significantly speed up their contents inventorying
workflows. To create a contents inventory, restorers point their smart device camera at an item. The object-recognition technology in ContentsTrack instantly
identifies the item, enters a description, and lets the restorer mark the item for cleaning, reinstatement, or storage—all within a matter of seconds. Once the contents
inventory has been created, restorers can use the app to track personal contents items until they are returned to the policyholder, allowing for a complete and
accurate chain of custody. Restorers can also add photos, notes, and voice recordings to individual line items to provide more thorough loss details. Data captured
in ContentsTrack can be synced with Verisk’s structural estimating solution, Xactimate®, and its policyholder self-serve solution, ClaimXperience®, saving time
and eliminating duplicate data entry when estimating contents reinstatement costs.

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Commerce Signals Launches Merchant Tracker—First Market Intelligence Solution to Monitor
County-Level Consumer Spending By Merchant
26
Commerce Signals, a Verisk Financial business and leading source of U.S. consumer spending insights, announced the availability of the Commerce Signals
Merchant Tracker, a ground-breaking solution for businesses to better understand where consumers are spending and how their own sales compare to other
merchants. Never before have businesses been able to benchmark sales and market share vs. other named merchants at a county level. Spending trends are also
broken-out between online and in-store sales. The Commerce Signals Merchant Tracker allows retailers to access weekly views of purchases, returns, average
ticket, and market share—all from an easy-to-use and intuitive online dashboard. A datacube is also available for custom analysis. This new solution is a powerful
tool for gathering detailed data intelligence to help businesses compare consumer spending at other merchants both within and outside of their categories to
improve both strategic and reactive planning. The Merchant Tracker is powered by Commerce Signals’ comprehensive and anonymized consumer credit and debit
card spending dataset, which includes transactions from more than 40 million U.S. households. The data is balanced for the total U.S. population by geography
and other proprietary metrics. The new solution builds on Commerce Signals recent launch of the Covid-19 Consumer Spending Impact Tracker, which provides
insights into U.S. consumer spending behavior across all consumer businesses by category. The Merchant Tracker provides a powerful new level of detail by
breaking down spending by individual companies at the county level. Data on more than 1300 major retailers, restaurants, telecom, travel, and entertainment
companies is already available.

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Verisk (USA) and Duck Creek Announce the Addition of Verisk’s BuildFax Solutions to the Duck
Creek Platform
27
Verisk, a leading data analytics provider, and Duck Creek Technologies, a leading provider of core system solutions for the property/casualty insurance industry,
announced the addition of solutions from BuildFax, a Verisk business, to Duck Creek’s Content Exchange. These BuildFax solutions will enable insurers to easily
access robust property condition and history data through the Duck Creek Platform. The BuildFax solutions – Roof Age, Property Condition Score, and Major
Systems Insights – are rooted in ground-truth permit data, providing critical information about a property’s condition – which includes the age of its roof and
maintenance activity on plumbing, electrical, and mechanical systems. These additional solutions are the latest Verisk products available on Duck Creek’s Content
Exchange. Duck Creek customers can currently access a wide range of Verisk tools through the Content Exchange, including detailed information on the relative
risk of vehicles, the replacement cost for specific homes, and robust telematics data from consenting drivers for usage-based insurance programs. Verisk is a
leading data analytics provider serving customers in insurance, energy and specialized markets, and financial services. Using advanced technologies to collect and
analyze billions of records, Verisk draws on unique data assets and deep domain expertise to provide first-to-market innovations that are integrated into customer
workflows. Verisk offers predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, global risk
analytics, natural resources intelligence, economic forecasting, and many other fields. Around the world, Verisk helps customers protect people, property, and
financial assets.

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Alexandria Real Estate Equities, Inc. Achieves the First-Ever Fitwel Viral Response Certification With Distinction and
Announces Strategic Partnership With Fitwel to Elevate Health, Wellness and Safety in Laboratory Buildings
28
Alexandria Real Estate Equities, Inc., an urban office REIT and the first, longest-tenured and pioneering owner, operator and developer uniquely focused on
collaborative life science, technology and agtech campuses in AAA innovation cluster locations, announced that it has been recognized by the Center for Active
Design (CfAD), the operator of Fitwel®, as the first-ever company to achieve a Fitwel Viral Response Certification with Distinction, the highest certification level
within the Fitwel Viral Response module. Alexandria's comprehensive and industry-leading COVID-19 prevention guidelines and practices, which expand upon
its existing rigorous health and safety standards for its tenants, employees, visitors, service providers and key industry stakeholders, contributed to this highly
impactful and tremendous accomplishment. These practices include establishing a COVID-19 Advisory Board of esteemed medical experts in biopharma, clinical
research and psychiatry; adhering to strict indoor air quality and safety protocols; enhancing cleaning, disinfecting and maintenance programs that follow green
cleaning practices; procuring and requiring the use of face coverings by employees and service providers on its campuses; deploying a national COVID-19
screening initiative to facilitate the identification of asymptomatic cases among tenants and their employees; and continuing to provide exceptional medical,
well-being, fitness, childcare and financial support to its employees.
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ADP® (USA) DataCloud Wins 2020 Artificial Intelligence (AI) Breakthrough Award
29
Recognized as a leading company in the global AI market, ADP was selected as a winner in the 2020 AI Breakthrough Awards for its innovative workforce
analytics solution, ADP® DataCloud. Named as winner for the "Best AI-based Solution for Data Sciences" category, the solution earned praise by a leading market
intelligence organization for breaking through the crowded field of AI to drive industry growth. The mission of the AI Breakthrough Awards is to honor excellence
and recognize the innovation, hard work and success in a range of AI and machine learning related categories, including AI platforms, Deep Learning, Smart
Robotics, Business Intelligence, Natural Language Processing, industry-specific AI applications, and more. This year's competitive program attracted more than
2,750 nominations from over 15 different countries. Using AI, ADP DataCloud analyzes aggregated, anonymized and timely HR and compensation data from over
30 million workers in more than 730,000 organizations across the country, allowing companies to benchmark and compare compensation data, turnover rate and
overtime. By leveraging the breadth and depth of real data, the solution delivers actionable insights to the people who can act on them. To help navigate the new
world of work, the solution offers capabilities including real-time insights pushed directly to leaders through the ADP Mobile Solutions app; story-driven
recommendations on workforce trends; and Data Mashups that allow companies to pull financial and sales data directly into their HCM systems to reveal
relationships.
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Constellation Research Named ADP (USA) in Four Constellation ShortLists for Innovation in
Human Capital Management
30
Strategic advisory and futurist analyst firm Constellation Research has recognized ADP on four of its Constellation ShortLists, which aim to help prospects and
customers narrow their search for the technologies they need to meet their digital transformation goals. Reinforcing its position as a leading global technology
company providing human capital management (HCM) solutions, ADP made the ShortLists for Compensation Management, Global HCM, Payroll for North
American Small and Medium-sized Businesses (SMBs), and Workforce Management. The Constellation ShortLists give prospects and customers an easy to use
list and criteria to build their own vendor short list. They are compiled through client inquiries, customer references, vendor projects and internal research.
Additionally, products must meet the threshold criteria for each respective category, which included:
• Compensation Management – Raising the level of how they measure, plan and execute compensation management to enable enterprises to give people leaders
better tools to make more effective compensation decisions.
• Global HCM – Robust suites of HCM functionality across multiple countries that offer a strong HR core and payroll capabilities, paired equally with talent
management, workforce management and benefits functionalities.
• Payroll for North American SMBs – Capabilities to reliably support SMBs in the unique compliance challenges they face when processing payroll.
• Workforce Management – Tools to help leaders and operational managers make better workforce management decisions from tracking time to scheduling and
managing worker attendance.
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Working Mother Names ADP (USA) as One of the 2020 "100 Best Companies"
31
Working Mother magazine has recognized ADP as one of the 2020 100 Best Companies for its leading commitment to creating inclusive benefits that support
working families. This year's list applauds companies for supporting families in the face of a changing world of work, through programs from gender-neutral
parental leave to accessible, affordable childcare. This marks the fourth time ADP has earned a spot on the list. The 2020 Working Mother 100 Best
Companies list evaluates companies on key considerations including leave policies, workforce representation, benefits, childcare, advancement programs,
flexibility and more, surveying the availability and usage of these programs, as well as the accountability of the managers who oversee them. In addition to
this recognition, ADP named Kenyanna Scott Bell the company's 2020 Working Mother of the Year. A strong leader and mother of three, Kenyanna's 21-year
career path as an attorney and litigator led her to her current role as vice president, assistant general counsel, head of litigation for ADP. Working Mother
additionally recognized ADP last month in the top ten percent of its Diversity Best Practices Inclusion Index, which identifies organizations that are using
established diversity, equity and inclusion best practices to create inclusive workplaces.
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ADP's (USA) Next Gen Payroll Platform Named a "2020 Top HR Product" by Human Resource Executive
32
Announced as part of the virtual 2020 HR Technology Conference, ADP's Next Gen Payroll Platform earned recognition as a "Top HR Product." Adding to
the company's longstanding history of award wins at the conference, this marks the sixth consecutive year ADP has been honored for its innovative human
capital management (HCM) technology designed to meet the challenges of a changing world of work. With a foundation built on ADP's decades of leadership
in the payroll industry, ADP's Next Gen Payroll Platform enables companies to revolutionize the way they pay their employees, in a world increasingly
demanding of a new pay dynamic. Built natively on the public cloud, this real-time global payroll platform:
• Gives practitioners and employees unprecedented transparency into how they are paid;
• Empowers practitioners to more easily understand the effects of regulatory and policy changes, enabling a stronger strategic partnership with business
leaders by demonstrating bottom line impact; and
• Delivers a breakthrough employee experience with predictive insights to model and understand the effect of potential life changes.
ADP's Next Gen Payroll Platform is currently in pilot with many clients utilizing it to transform the payroll experience for both practitioners and employees.
This achievement underscores ADP's mission to design innovative HCM technology that addresses the modern challenges of the HR community. Over the
last six years, the HR Technology Conference and Human Resource Executive have recognized numerous ADP innovations for that consistent aim, including
ADP's Next Gen HCM.
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Global Giants and European Regional Specialists Shine in the Annual Broadridge(USA) Distribution
Achievement Awards Presented Online at the ALFI Rentrée
33
BlackRock, JP Morgan Asset Management and Robeco were the major category winners of the 2020 Broadridge Distribution Achievement Awards. At this
week’s ALFI Rentrée virtual conference, the winners of each category were announced via a daily video. Now in their fourth year, the awards recognise
excellence in various aspects of fund distribution. The winners are identified by Europe’s leading third-party fund selectors from Broadridge’s Fund Buyer
Focus Intelligence survey and through interview data covering the 12-month period to June 2020. The Broadridge Distribution Achievement Awards
celebrate the efforts and innovation of marketing, sales and service teams in European fund distribution. The diversity of this year’s winners reflect the
breadth of talent and collaboration of teams working across the industry. While global heavyweights BlackRock and JP Morgan featured in the main
categories, smaller managers such as Nordea and Flossbach Von Storch were recognised in the fastest riser awards. Top ESG credentials saw Robeco named
as leading group for the third year running, while in a significant move, BlackRock was named as the fastest riser in this category. The awards are based on
responses from some 900 fund selectors participating in the annual Broadridge Fund Buyer Focus survey. The survey seeks to identify the changing demands
of Europe’s key fund distribution influencers, and the fund providers that are delivering best-in-class standards. These fund selectors represent over €3trn of
third-party client assets in Europe and are a representative voice of investors in the ten markets they serve.
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Bureau Veritas (France) Awarded Grand Prize 2020 In Transparency
34
Bureau Veritas has received the Grand Prize at 2020 Transparency Awards in the ‘CAC LARGE 60’ category and has been ranked second in the Top 20 most
transparent companies. The 11th Transparency Grand Prix ceremony, this year 100% online, was held on Tuesday, October 6, 2020. It measures and rewards
the quality of information produced by listed companies for investors, shareholders and prospective employees. The Transparency research project is carried
out each year by Labrador, a regulated communications consulting firm. It covers all the French companies in the SBF 120 and has been open for two years
to any company outside the SBF 120. It is also carried out in the United States on the Fortune 250. An independent scientific committee guarantees the
neutrality and fairness of the ranking. The 2020 awards recognize 9 winners, a Top 20 and 44 labeled companies. For each company, four public information
sources were audited using 230 criteria: the Universal Registration Document, the meeting notice for the annual shareholders’ meeting, the website and the
Code of Ethics. Bureau Veritas has received the Grand Prize at 2020 Transparency Awards in the ‘CAC LARGE 60’ category and has been ranked second in
the Top 20 most transparent companies. The Group also gets the Transparency "Gold" label, awarded to companies having obtained a Transparency rating
that is 30% higher than the general average rating of the SBF 120 index.
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Cielo (Brazil) Named #1 Global RPO Provider in the 2020 HRO Today Baker’s Dozen
35
Cielo, the world’s leading strategic Recruitment Process Outsourcing provider, was named the top overall RPO provider on the 2020 Baker’s Dozen list, an annual
ranking based on client satisfaction surveys and published by HRO Today magazine. Cielo also ranks #1 for healthcare RPO – for the seventh consecutive year.
The HRO Today Baker’s Dozen list is one of the most prestigious surveys of the RPO industry because it is based exclusively on customer satisfaction ratings by
buyers of RPO services. Cielo has held the #1 spot three times in the last seven years – more than any other RPO provider -- and a top-three overall position in
seven of the last eight years. The Baker’s Dozen ranking adds to an already successful run of recognition for Cielo. Additional achievements include being named
a Leader in Everest Group’s global and North America PEAK Matrix assessments and being named Leader in NelsonHall’s NEAT vendor evaluation for RPO in
its most-recent report. HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the
opinion of the HRO Today staff. We collect feedback annually through an online survey. In order to determine an overall ranking, we analyze results across three
subcategories: service breadth, deal sizes and quality. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate
scores in all three subcategories as well as an overall score. The rankings are based on those scores. While we do not claim that our methodology is the only viable
ratings program available, we do vouch for its statistical validity.
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Cielo (Brazil) Healthcare Earns 7th Consecutive Recognition as Best RPO Provider in Baker’s Dozen
36
Cielo Healthcare is the #1 Recruitment Process Outsourcing provider for the healthcare industry for the seventh year in a row, according to the 2020 Baker’s
Dozen, annual rankings published by HRO Today magazine. Cielo also ranks #1 for overall RPO for the third time in the last seven years – more than any other
global RPO organization. The #1 overall Baker’s Dozen ranking for RPO in the healthcare industry coincides with Cielo earning recognition as the top overall
global RPO provider. Cielo Healthcare also ranked #1 for Breadth of Service, Size of Deal and Quality of Service. Cielo Healthcare has been featured on the
healthcare RPO providers list every year of its existence. Cielo Healthcare, the leading provider of strategic RPO partnerships to the healthcare industry,
understands the challenges facing talent acquisition leaders in this sector. Its team of industry experts relies on decades of combined healthcare experience to create
innovative solutions that improve candidate quality. Healthcare organizations like hospitals, long-term care communities and behavioral health organizations rely
on quality talent to deliver positive outcomes and improve patient satisfaction. Cielo Healthcare gives organizations access to experts who deliver world-class
results in talent sourcing and selection, leading to a workforce strategy that meets the challenges of and ensures success in an ever-changing healthcare landscape.
The Baker’s Dozen news adds to an already successful year of recognition for Cielo. Additional recent achievements include being named a Leader in Everest
Group’s global and North America PEAK Matrix assessments and being named Leader in NelsonHall’s NEAT vendor evaluation for RPO.
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L1ve wins the Best Futura Project category at the MIPIM Awards 2020
37
Gecina was proud to win the MIPIM Award in the Best Futura Project category for l1ve, its iconic building at 75 avenue de la Grande Armée in
Paris. Built in 1964, l1ve’s redevelopment is being led by the architects Baumschlager Eberle Architekten in line with an ambitious and
groundbreaking circular economy approach at the heart of Paris. For instance, more than 81 tons of materials have been reused, making it possible
to save 394 tons of CO2 emissions. On the major Concorde, Place de l'Étoile, Grande Armée and La Défense corridor, this 33,500 sq.m building
stands out through its architecture and the quality of its spaces: retaining the monumental structure of its vast ground-floor gallery and its facade
with its standout motif, this is a unique building in Paris. In 2022, l1ve will welcome Boston Consulting Group’s French headquarters. Two years
before the building is scheduled to be delivered, this prestigious consultancy has agreed to lease 80% of the premises, with 20,500 sq.m of office
space and 3,000 sq.m of services.
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Gecina (France) wins the Trophées Eiffel Steel Architecture Award for its Carré Michelet building
in La Défense
38
Gecina, with the architects Cro&Co, received the Trophées Eiffel Steel Architecture Award for the redevelopment of its Carré Michelet building in Paris La Défense. Organized
by ConstruirAcier, an industry association promoting French steel, the Trophées Eiffel Awards recognize major architectural achievements developed partly or exclusively in
steel. Carré Michelet is the result of an ambitious redevelopment project to extend and raise a 14-floor building in Paris La Défense’s Michelet district. This building, classed
as non-high rise, offers a total of 37,200 sq.m. It combines workspaces with a business center, a concierge office, various dining areas and a gym, as well as 1,400 sq.m of
accessible outdoor spaces. Through its diverse services and spaces, Carré Michelet illustrates the ambition of the client-centric brand YouFirst, positioning clients as a core focus
for Gecina. From an architectural perspective, this redevelopment, designed by the architect Jean-Luc Crochon (Cro&Co Architecture) and the agency
Architecture&Environnement, represents a major technical accomplishment. The building stands out through its complex metal structure and its monumental penthouse. The
metal framework chosen for this penthouse made it possible to extend the building by adding a further three floors using a cantilever suspension system. Engineered as a work
of art, this architectural framework represents no less than 643 tons of steel, with virtually all of the profile sections reconstituted. This penthouse section is also showcased
through the treatment of its facade, with a vertical frame like an artist's studio. Below the penthouse, the other external facades include a geometric series of sunshades, subtly
angled in line with the orientation of each side of the building, providing wellbeing and light for occupants.
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Lendlease (Australia) Recognised As A Global Leader In Climate Change Reporting
39
Lendlease Funds Management has been recognised as a 2020 Leader by the Principles of Responsible Investment (PRI), which acknowledged its disclosure
and strategy in the area of Climate Change. The global funds management group, representing approx. $36 billion funds under management, also received
the highest sustainability grade for the fourth consecutive year in the annual PRI assessment with A+ rankings in Strategy and Governance, and the Property
sector. These achievements reaffirm Lendlease’s commitment to integrating environmental, social and governance criteria into its investment process,
including a commitment to tackling climate change head on. In recognising that its work plays a significant role in creating vibrant and resilient communities
and cities, Lendlease recently launched new ambitious sustainability targets:
• A 1.5ºC aligned company – net zero carbon scope 1&2 by 2025 and absolute zero by 2040.
• Create $250m of social value by 2025 – assessing shared value partnerships beyond project and asset obligations.
Carbon targets are already in place for 100 per cent of Lendlease Funds Management office, retail and industrial portfolios. The office assets at Barangaroo
South have already achieved Net Zero Carbon in operation as well as Scope 3, as recognised by Climate Active.
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Moody’s Named to 2020 Working Mother Best Companies Lists
40
Moody’s Corporation announced that it has been named to Working Mother’s 100 Best Companies list for the fifth consecutive year, and the Best Companies
for Dads list for the third consecutive year. These lists recognize US organizations taking action to advance parents in the workplace through parental leave
policies, benefits, childcare, advancement programs, flexibility and more. The award recognizes Moody’s focus on diversity and inclusion strategies that
develop parents, especially women, for leadership roles and fosters a workplace where all individuals can be their authentic selves. Moody’s scored
particularly high for its workplace flexibility, gender-neutral parental leave, and phase-back programs. In addition to its workplace policies, Moody’s has
activated or enhanced several key programs for parents, especially women and mothers. This year, Moody’s launched the TIDE program, a diversity initiative
aimed at elevating women and people of color with high potential to leadership positions, and strengthened its Senior Women Leadership Forum, a
twelve-month development program for senior level women. The company also announced plans to expand its 2021 RE-IGNITE Program from the US to
the EMEA region. RE-IGNITE is Moody’s paid twelve-week return to work opportunity designed for individuals, especially mothers, wishing to restart their
careers after a minimum two-year hiatus. This year also marks the 11th anniversary of Moody’s Employee Resources Groups (ERGs), including the Women’s
ERG and its Working Parents Circle support network.
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Paychex Flex® Earns HR Executive’s Top HR Product Award
41
Paychex, Inc., a leading provider of HR, payroll, benefits, and insurance solutions, has earned recognition as a “Top HR Product of the Year” by Human Resource Executive magazine
and the HR Technology Conference & Exposition for the remote workforce enablement solutions included in its cloud-based SaaS platform, Paychex Flex®. The award, which
spotlights groundbreaking innovations driving the HR technology market, will be presented as part of the annual HR Technology Conference, which is taking place virtually October
27-30, 2020.
The solutions highlighted as part of company’s winning demo include:
• Paycheck Protection Program (PPP) Solutions: To date, Paychex has furnished 500,000 PPP reports for customers and helped them secure more than $28 billion in PPP loans with
the PPP Application Report, forgiveness calculator, and signature-ready forgiveness application capability.
• HR Conversations: Helps to foster remote employee engagement by conducting pulse check-ins to help ensure workload balance, safety, and well-being.
• HR Connect: Allows employees and managers to submit cases (such as a workplace accident) that allows for a seamless transition to an OSHA-reportable incident and automates
OSHA 300 reporting.
• Document Management: Automates employer distribution of policies and procedures, such as pandemic-specific work from home policies and allows employers to virtually collect
employee acknowledgment and documentation.
• Time Management: Allows an employee to punch from anywhere on any device (desktop/mobile/Apple Watch) and easily manage time by integrating personal calendars with Flex
Time, eliminating the need to log in to Flex.
• Digital Payments: Allows employers to leverage Real Time Payments capabilities to process payroll on their desired check date and fund employee direct deposits within seconds.
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Ryder (USA) Named a “Top Company for Women to Work For in Transportation”
Underscoring Diversity Initiatives
42
Ryder System, Inc. a leader in supply chain, dedicated transportation and commercial fleet management solutions, was recently announced as a recipient of the 2020 “Top Companies
for Women to Work For in Transportation” by Redefining the Road, the official magazine of Women In Trucking Association (WIT). The magazine created the award to support part
of WIT’s mission to promote the accomplishments of companies that are focused on the employment of women in the trucking industry. This year, more than 125 nominations were
received and nearly 13,500 votes were cast to identify the companies that are leading the commitment to the employment of women in the trucking industry. The 2020 WIT nominations
were evaluated based on various elements including: corporate culture supportive of gender diversity; flexibility in hours and work environment; competitive compensation; quality
benefits package; training, continued education and development support; career advancement opportunities; and well-maintained and safe equipment and facilities for drivers. Ryder
is an active participant in the Women In Trucking Association and supports its mission to encourage the employment of women in the trucking industry, promote their
accomplishments, and minimize obstacles faced by women working in the trucking industry. So far in 2020, 20% of Ryder’s new hires have been women, up 28% from the year prior.
Ryder has proven it is committed to gender diversity through its many initiatives to recruit and retain women in its workforce with more than 1,300 women in leadership roles
throughout its operations in U.S. and Canada. This highlights Ryder’s ongoing commitment to addressing the logistics and transportation industry’s gender gap by empowering women
to succeed across the company.
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Sodexo (France) ranks amongst best for LGBTI inclusion in 2020 Workplace Pride
Global Benchmark
43
Sodexo, world leader in Quality of Life Services, achieved its highest score to date on the 2020 Workplace Pride Global Benchmark, measuring the LGBTI
inclusion practices of internationally active employers. With a score of 93.5% in 2020 compared to 82.1% the year before, Sodexo was recognized as a
Workplace Pride 2020 Advocate for its score among the best organizations participating in the benchmark. This overall score is based on performance over
eight areas of improvement for inclusion. Sodexo’s global leading best practices were recognized with a score of 100% in five areas: Workplace Awareness,
Employee Networks, Inclusion & Engagement, Business & Supplier Engagement and Societal Impact; and with above average results in Policy &
Communications, Support & Benefits and Expertise & Monitoring. Sodexo’s efforts are driven by the Sodexo Global Pride Network and supported by 18
LGBTQ+ employee networks with some 2,000 active members worldwide. Created in 2014, the Global Workplace Pride Benchmark was designed to assess
the global progress made in the workplace of internationally active employers in support of LGBTI inclusion and address the needs of organizations faced
with implementing global D&I and LGBTI policies in countries where obstacles, such as legal frameworks or cultural norms make it hard to do so.
Workplace Pride compares organizations operating in the same sector and of similar size.
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Air Lease Corporation (USA) Announces Delivery of New Airbus A350-1000 Aircraft to
Virgin Atlantic
44
Air Lease Corporation announced the delivery of one new Airbus A350-1000 aircraft on long-term lease to Virgin Atlantic. Powered by Trent
XWB-97 engines, this aircraft is the first of four A350-1000s confirmed to deliver to the airline from ALC’s order book with Airbus. ALC is
a leading aircraft leasing company based in Los Angeles, California that has airline customers throughout the world. ALC and its team of
dedicated and experienced professionals are principally engaged in purchasing commercial aircraft and leasing them to its airline customers
worldwide through customized aircraft leasing and financing solutions. ALC routinely posts information that may be important to investors
in the “Investors” section of ALC’s website at www.airleasecorp.com. Investors and potential investors are encouraged to consult the ALC
website regularly for important information about ALC.
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Virgin Money launches on Experian’s pre-qualification platform to help streamline the
mortgage process
45
Virgin Money will put mortgage eligibility in the hands of homebuyers and intermediaries after joining Experian’s pre-qualification platform, helping to
widen its reach in the digital marketplace. The partnership sees Virgin Money become the latest brand to join Experian’s panel of lenders that appear on
pre-qualification websites and adviser platforms. It helps to match prospective customers to the mortgage deals they are eligible for and provides a far more
accurate decision earlier in the application process. Combining Virgin Money’s mortgage affordability requirements with Experian’s soft search capabilities,
the solution provides customers with an automated decision based on their credit history to determine whether they match the mortgage lending criteria. If
accepted, the application will be supported with details of the maximum amount they can borrow. Experian’s pre-qualification platform, which now includes
Virgin Money’s standard residential and Help to Buy ranges, helps set clear expectations around people’s borrowing power and the options available to them.
Brokers can also benefit by using the results to swiftly navigate the initial stages of the mortgage process by narrowing down the most suitable lenders for
their clients in seconds. This removes the need to negotiate the numerous touchpoints for criteria, credit reports and affordability calculators, often saving
hours per application.
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Smith & Williamson Selects Broadridge’s Industry Leading Shareholder Rights Directive II
Compliance Solution
46
Broadridge Financial Solutions, Inc., a global Fintech leader, has announced an agreement to provide Smith & Williamson Group, a leading financial and
professional services firm in the UK and Ireland, with its Shareholder Rights Directive (SRD II) solution for proxy voting. Smith & Williamson is using the
Broadridge solution to support its discretionary and non-discretionary execution clients, spanning both institutional and retail investors. An existing user of
Broadridge’s shareholder communication solutions, Smith & Williamson has upgraded to Broadridge’s enhanced end-to-end Global Proxy solution to fulfil its new
responsibilities under SRD II, which had a regulatory readiness deadline of 3rd September 2020. This includes the distribution of meeting agendas within stricter
timeframes, reconciling votes on a daily basis and processing votes “without delay.” It also handles all aspects of vote confirmation, including timely electronic
confirmation back to shareholders. SRD II is global in its scope, insofar as it impacts any financial intermediary that holds or services European equities,
irrespective of where the firm is located. It applies to all types of financial intermediaries, including banks and brokers, wealth managers and central securities
depositaries (CSDs). Smith & Williamson is a leading financial and professional services firm providing a comprehensive range of investment management, tax,
financial advisory and accountancy services to private clients and their business interests. The firm’s 1,800 people operate from a network of 12 offices: London,
Belfast, Birmingham, Bristol, Cheltenham, Dublin (City and Sandyford), Glasgow, Guildford, Jersey, Salisbury and Southampton. Smith & Williamson
Investment Management LLP is part of The Tilney Smith & Williamson Group.
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Alexandria Real Estate Equities, Inc. (USA), in Partnership With Verily, Delivers OneFifteen Living, a Residential Housing Component
of OneFifteen's One-of-a-Kind Campus Dedicated to Reversing the Trajectory of the Opioid Epidemic and Overcoming Addiction
47
Alexandria Real Estate Equities, Inc., an urban office REIT and the first, longest-tenured and pioneering owner, operator and developer uniquely focused on collaborative
life science, technology and agtech campuses in AAA innovation cluster locations, in partnership with Verily, an Alphabet company, celebrates the delivery of OneFifteen
Living, the residential housing component of the OneFifteen campus in Dayton, Ohio. This critical physical element will enable and facilitate residential treatment and
family reunification, both of which are crucial to the recovery process. Compelled by the vision to create an innovative non-profit healthcare ecosystem dedicated to the
full and sustained recovery of people living with addiction, Alexandria led the design and development of and pioneered the vision of the 4.3-acre, 59,000 RSF holistic
campus environment aimed at revolutionizing the way addiction is treated. Vital to OneFifteen's unique model of care, Verily is developing a learning health system that
will utilize data to continuously improve its treatment model. Since opening in the fall of 2019, OneFifteen has seen more than 1,500 patients and carried out more than
2,000 virtual visits. OneFifteen Living, a three-story residential facility, was designed to serve as a safe place where patients can live while accessing on-campus
treatment services and represents the expansion and culmination of the initial launch to the full array of treatment services on the Dayton campus. The 26,304 square foot
building will house residents with separate living spaces for women and men. To support the mental health and well-being of residents the building features ample natural
light, a fitness center, a meditation room, and beautiful outdoor space. The design philosophy for OneFifteen Living and the entire campus is centered on the fundamental
belief that the physical environment is an essential factor in recovery.
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T-Mobile and American Tower (USA) Sign New Milestone Multiyear Agreement
48
T-Mobile and American Tower Corporation announced that the companies have signed a new long-term agreement designed to drive significant
value for both parties over its nearly 15-year term. The new agreement enhances T-Mobile’s access to American Tower’s U.S. sites while locking
in synergies and facilitating T-Mobile’s continued rapid, efficient deployment of broad and deep nationwide 5G. The agreement also provides
long-term revenue growth visibility to American Tower. The new agreement ensures T-Mobile can serve Americans’ wireless needs for years to
come and allows T-Mobile to increase momentum on its rapid 5G deployment, adding coverage and enhancing speed in thousands of cities and
towns across the country. T-Mobile U.S. Inc. is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide
5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality,
unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and
innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands,
T-Mobile, Metro by T-Mobile and Sprint.
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Broadridge (USA) and PPI AG Collaborate to Launch Payments-as-a-Service for the European Market
49
Broadridge Financial Solutions, Inc., a global Fintech leader, has announced a collaboration with PPI AG, the Hamburg, Germany-based payments consultancy and
supplier, to launch a joint payments initiative for banks and financial institutions in Europe. Many banks are currently facing major challenges in payments processing,
driven by recent and ongoing market changes, such as the implementation of PSD2, SEPA ISO migration, TARGET2 and SWIFT ISO20022 migration, while also
responding to national payments infrastructure changes and the emergence of new protocols, such as EBICS. There is also increasing market demand for Request to Pay
and SEPA IP via TIPS, which are on the horizon although not yet mandatory. To remain agile and competitive, it is important that banks and financial institutions use
the latest technology and expertise, instead of continuing to invest in proprietary payments infrastructure and operations. Specialized payments providers are better suited
to manage the latest technology development and support operations. This new solution has already secured its first customer, a Europe-headquartered commercial bank
active in corporate and private banking. Banks are increasingly seeking a mutualized, shared services approach to advance their core payments platform technology and
operations; something that previously may have seemed out of reach is now a viable option. Payments-as-a-Service is a modern, hosted payments platform with
connectivity to critical payments infrastructures, together with managed services and support by deeply knowledgeable payments specialists. The offering includes core
payments processing, a dynamic customer channel and Interbank/CSM connectivity. Surrounding the core payments platform, the service offers Anti-Money Laundering
and sanctions screening, intelligent reconciliation, transaction monitoring and exception management.
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