"Scaling your business: Insights from inside"
Alexander will share his view on scaling the company, so that operations stay manageable during rapid growth of sales. Critical thresholds of 20, 50, and 100 people are conceptually similar in nature, but require different focus of management. Alexander will review four areas that need attention during these critical periods, and will specifically cover the underlying emotional challenges.
The proposed approach works for owners and top management of small companies, but also for line managers of departments and divisions of same size.
1. Scaling Your Business
Insights from Inside
Alexander Sambuk
ITEM 2018
Kiev, 24-March-2018
ASambuk@gmail.com | Skype: ASambuk
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2. Alexander Sambuk
IT and Technology – from developer to C-level
Small start-ups to $500M enterprises
Service delivery and product management |
business development | internal operations |
change management
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3. Who Are You?
(Co) Founder
Business owner
Have an outcome-based responsibility
Hold an entrepreneurial position
Not a control freak!
*(unless you enjoy working 24x7x366)
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4. Why Do Startups Fail?
23% Not the right team
14% Ignored customers
13% Lost focus
13% Disharmony among team / investors
Source: www.CBInsights.com
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5. Ever Feeling Like This Guy?
— Maybe always?
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6. Where Is the First Threshold?
You can control everything You start directing and delegating
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7. Scaling Essentials
Your mindset //challenging for many
Roles, processes, structure //boring for many
Culture and people //exciting yet painful for many
Delegate and re-focus // unreal for many
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8. Your Mindset
Attitude and responsibility
Time protection
Desk and Inbox
Boss vs Leader
You are allowed to feel frustrated. Make sure you don’t discharge responsibility.
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9. 3 “C’s” Classification
Captain: ‘This is how we do it’
Collaborator: ‘Let’s discuss how we do it’
Coach: ‘Tell me how you do it’
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10. Urgency – Importance Matrix
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Urgency
Importance
Lower Higher
LowerHigher
Dump It!
DIY, Later DIY, Now
Delegate, Now
11. Roles, Processes, Structure
Founder Roles and Boundaries
Departments vs Teams
Processes, Tools, and Metrics
Standards and Guidelines
No one will do things exactly as you would. This is normal, let it flow.
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12. Culture and People
Vision and Mission
Values and Mantra
Hire or Nurture
Collaboration and Innovation
Even IT people are social. They want to share values and spend time together.
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13. Delegate and Re-focus
Set goals
Watch and communicate
Transfer authority
Focus on your new role
You may inquire how things are going. But avoid management by intervention.
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14. Wrapping Up
Your mindset //challenging for many
Roles, processes, structure //boring for many
Culture and people //exciting yet painful for many
Delegate and re-focus //unreal for many
Hard and exciting
Better together
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15. Thank You
Scaling Your Business: Insights from Inside
Alexander Sambuk
ASambuk@gmail.com | Skype: ASambuk
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