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Semi-Annual Progress Call with ISSIP Board of Directors
Review: 2nd Half 2022
+2023 Priorities
Jan 25, 2023
Agenda
Michele Carroll
Executive Director, ISSIP
Founder & President,
Carrollco Marketing
Silicon Valley
12:00-12:02 Welcome, Agenda Michele Carroll
12:02-12:10 2022 Recognitions
President’s Vision 2023
Utpal Mangla
12:10-12:13 Strategy Council Deb Stokes
12:13-12:25 ISSIP Engagement Report
(Conferences, Books, Speaker Series,
Discovery Summits, Membership)
Jim Spohrer
Michele Carroll
12:25-12:40 Leader Updates
Newsletters
Ambassadors
Awards
AI Collab
Cecilia Lee
Christine Ouyang
Haroon Abbu
Deb Satterfield
12:40-12:45 Treasurer’s Report Jim Spohrer
12:45-12:50 2023: Calls to Action! Michele Carroll
12:50- 1:00 Q&A Utpal Mangla
ISSIP President’s Welcome
Utpal Mangla
ISSIP President 2023
General Manager,
Industry EDGE Cloud; IBM
Cloud Platform
Toronto, Canada
Recognizing Outgoing
President Terri Griffith
Recognitions
2022: Key Accomplishments
● New Exec Director
● Metrics, Engagement
● ‘Team Sport’ - Volunteers
Vision: ISSIP 2023 & Beyond
● Build on that Foundation
● Grow Engagement, Value
● +Institutional Members
Strategy Council Update
Deb Stokes
ISSIP VP & Chair Strategy
Council 2023
Leader, External Research
OCTO
Remote (North Carolina &
Texas)
● 2022 Fall Meeting/New Members
○ Nathan Tymann, Red Hat
○ Nicole Reineke, Iron Mountain
● 2023 Discovery Summit Topic Ideas
○ Future of …
○ Tech for Good
○ Innovation in a Hybrid World
○ Technology Deep Dives
● Spring 2023 Plans
○ Innovation Thought Leadership Speakers
ISSIP Engagement 2022
Recognitions, Awards, Conferences, Books, Speaker Series
● Recognitions
○ Thanks to Haluk Demirkan (2019 launch)
○ 157 digital credentials issued in 2022 (391 total)
● Excellence Awards
○ Thanks to Ralph Badinelli (2018 launch)
○ 2022 - 3 winners, 11 distinguished recognition
○ 2023 Deadline Jan 31,
Call: https://issip.org/awards-excellence-in-service-innovation/
● Conferences
○ Thanks to so many Ambassadors (since 2013)
○ 14 total, 3 with ISSIP best paper awards
○ Upcoming 2023 IESS Feb 15-17; Naples Forum Jun 6-9
Frontiers Jun 15-18, AHFE HSSE Jul 20-24, etc.
HICSS Jan 3-6,2024
More here: https://issip.org/2023-upcoming-conferences/
● Books
○ Thanks to BEP for partnering (since 2016)
○ 13 new books in 2022 (67 total)
○ Call for book proposals: https://issip.org/books-and-collections/
● Speaker Series
○ Thanks to Cecilia Lee for newsletter/interviews
○ 35 talks uploaded to ISSIP YouTube in 2022
Jim Spohrer
Co-Founder & Board
Director, ISSIP (IBM retired)
Silicon Valley
Scaling ISSIP: 2022 Progress
● Clarify Value Prop & Build Awareness of ISSIP
○ Website, PR, Intro PPT, Event Promotion, Social Media - LinkedIn)
● Grow Membership
○ Individual Members - up 6% to 1658 (vs. 1559 in 2021)
○ New pricing tiers, Institutional Member Dev Funnel Process
Scaling ISSIP: 2022 Progress Report
(cont’d)
● Discovery Summit Series: “The
Future of Expertise”
○ Survey
○ 2 events, 18 speakers, 200+,
chat/Slack
○ Published 2 White Papers
● Infrastructure
○ Digital Credentials, Weekly Speaker
Series (JS, SS)
● Volunteer Leadership
2nd Half 2022 Call for Volunteers!
● Immediate Need: ISSIP Future of Expertise 2 - Lead Author for Whitepaper
● August 2022: ISSIP VP 2023, President 2024 - Self-Nominations Welcomed!
● Immediate Need: ISSIP University-Industry Collaboration Leader
● Immediate Need: ISSIP Excellence in Service Awards Program 2023 Leader
Contact:
Michele@ISSIP.org
ISSIP Volunteer Leader Updates
Cecilia Lee Christine Ouyang Haroon Abbu Deborah Satterfield
Service
Design/Research Lead,
OneWeb
Distinguished Engineer,
IBM
VP, Digital, Data &
Analytics, Bell & Howell
Professor of Design
California State
University-Long Beach
ISSIP Newsletter Editor-
in-Chief
ISSIP Ambassadors
Lead
Excellence in Service
Innovation Awards Lead
ISSIP Lead - Academic-
Industry (AI) Collab
Treasurer’s Report
● ISSIP Bank Account Balances Dec 31, 2022
○ Checking - Operating Capital: $95,707.78
○ Savings - ISSIP Foundation: $21,811.06
● 2022 Summary
○ Income: $65,364.90
○ Expenses: ($116,289.76)
○ Net Change:: ($50,924.86)
○ 2022 NSF Component - Industry-University Future
Skills & Jobs
■ Income: $61,500.00
■ Expenses: ($61,428.76)
■ Net Change: $71.24
Jim Spohrer
Co-Founder & Board
Director, ISSIP (IBM
retired)
Treasurer, Sec of BOD
Silicon Valley
Discussion and Next Steps
issip.org/pages/home/membership/
2023 Call to Action!
● ISSIP Service Excellence Awards
○ (Nominations link in chat!)
● Institutional Members:
○ Innovators, Change Makers, Thought Leaders,
Transformational Leaders
● Volunteers
○ Discovery Summit Team: Events and WP
○ Ambassadors, AI Collab
○ ISSIP Conferences Director/Coordinator
○ Marketing Support (Social Media, SEO) (TG)
○ Membership Onboarding, Engagement
○ Survey: Please Take It- Link in chat!)
Michele@ISSIP.org Volunteers@issip.org
Questions?

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  • 1. Semi-Annual Progress Call with ISSIP Board of Directors Review: 2nd Half 2022 +2023 Priorities Jan 25, 2023
  • 2. Agenda Michele Carroll Executive Director, ISSIP Founder & President, Carrollco Marketing Silicon Valley 12:00-12:02 Welcome, Agenda Michele Carroll 12:02-12:10 2022 Recognitions President’s Vision 2023 Utpal Mangla 12:10-12:13 Strategy Council Deb Stokes 12:13-12:25 ISSIP Engagement Report (Conferences, Books, Speaker Series, Discovery Summits, Membership) Jim Spohrer Michele Carroll 12:25-12:40 Leader Updates Newsletters Ambassadors Awards AI Collab Cecilia Lee Christine Ouyang Haroon Abbu Deb Satterfield 12:40-12:45 Treasurer’s Report Jim Spohrer 12:45-12:50 2023: Calls to Action! Michele Carroll 12:50- 1:00 Q&A Utpal Mangla
  • 3. ISSIP President’s Welcome Utpal Mangla ISSIP President 2023 General Manager, Industry EDGE Cloud; IBM Cloud Platform Toronto, Canada Recognizing Outgoing President Terri Griffith Recognitions 2022: Key Accomplishments ● New Exec Director ● Metrics, Engagement ● ‘Team Sport’ - Volunteers Vision: ISSIP 2023 & Beyond ● Build on that Foundation ● Grow Engagement, Value ● +Institutional Members
  • 4. Strategy Council Update Deb Stokes ISSIP VP & Chair Strategy Council 2023 Leader, External Research OCTO Remote (North Carolina & Texas) ● 2022 Fall Meeting/New Members ○ Nathan Tymann, Red Hat ○ Nicole Reineke, Iron Mountain ● 2023 Discovery Summit Topic Ideas ○ Future of … ○ Tech for Good ○ Innovation in a Hybrid World ○ Technology Deep Dives ● Spring 2023 Plans ○ Innovation Thought Leadership Speakers
  • 5. ISSIP Engagement 2022 Recognitions, Awards, Conferences, Books, Speaker Series ● Recognitions ○ Thanks to Haluk Demirkan (2019 launch) ○ 157 digital credentials issued in 2022 (391 total) ● Excellence Awards ○ Thanks to Ralph Badinelli (2018 launch) ○ 2022 - 3 winners, 11 distinguished recognition ○ 2023 Deadline Jan 31, Call: https://issip.org/awards-excellence-in-service-innovation/ ● Conferences ○ Thanks to so many Ambassadors (since 2013) ○ 14 total, 3 with ISSIP best paper awards ○ Upcoming 2023 IESS Feb 15-17; Naples Forum Jun 6-9 Frontiers Jun 15-18, AHFE HSSE Jul 20-24, etc. HICSS Jan 3-6,2024 More here: https://issip.org/2023-upcoming-conferences/ ● Books ○ Thanks to BEP for partnering (since 2016) ○ 13 new books in 2022 (67 total) ○ Call for book proposals: https://issip.org/books-and-collections/ ● Speaker Series ○ Thanks to Cecilia Lee for newsletter/interviews ○ 35 talks uploaded to ISSIP YouTube in 2022 Jim Spohrer Co-Founder & Board Director, ISSIP (IBM retired) Silicon Valley
  • 6. Scaling ISSIP: 2022 Progress ● Clarify Value Prop & Build Awareness of ISSIP ○ Website, PR, Intro PPT, Event Promotion, Social Media - LinkedIn) ● Grow Membership ○ Individual Members - up 6% to 1658 (vs. 1559 in 2021) ○ New pricing tiers, Institutional Member Dev Funnel Process
  • 7. Scaling ISSIP: 2022 Progress Report (cont’d) ● Discovery Summit Series: “The Future of Expertise” ○ Survey ○ 2 events, 18 speakers, 200+, chat/Slack ○ Published 2 White Papers ● Infrastructure ○ Digital Credentials, Weekly Speaker Series (JS, SS) ● Volunteer Leadership
  • 8. 2nd Half 2022 Call for Volunteers! ● Immediate Need: ISSIP Future of Expertise 2 - Lead Author for Whitepaper ● August 2022: ISSIP VP 2023, President 2024 - Self-Nominations Welcomed! ● Immediate Need: ISSIP University-Industry Collaboration Leader ● Immediate Need: ISSIP Excellence in Service Awards Program 2023 Leader Contact: Michele@ISSIP.org
  • 9. ISSIP Volunteer Leader Updates Cecilia Lee Christine Ouyang Haroon Abbu Deborah Satterfield Service Design/Research Lead, OneWeb Distinguished Engineer, IBM VP, Digital, Data & Analytics, Bell & Howell Professor of Design California State University-Long Beach ISSIP Newsletter Editor- in-Chief ISSIP Ambassadors Lead Excellence in Service Innovation Awards Lead ISSIP Lead - Academic- Industry (AI) Collab
  • 10. Treasurer’s Report ● ISSIP Bank Account Balances Dec 31, 2022 ○ Checking - Operating Capital: $95,707.78 ○ Savings - ISSIP Foundation: $21,811.06 ● 2022 Summary ○ Income: $65,364.90 ○ Expenses: ($116,289.76) ○ Net Change:: ($50,924.86) ○ 2022 NSF Component - Industry-University Future Skills & Jobs ■ Income: $61,500.00 ■ Expenses: ($61,428.76) ■ Net Change: $71.24 Jim Spohrer Co-Founder & Board Director, ISSIP (IBM retired) Treasurer, Sec of BOD Silicon Valley
  • 11. Discussion and Next Steps issip.org/pages/home/membership/ 2023 Call to Action! ● ISSIP Service Excellence Awards ○ (Nominations link in chat!) ● Institutional Members: ○ Innovators, Change Makers, Thought Leaders, Transformational Leaders ● Volunteers ○ Discovery Summit Team: Events and WP ○ Ambassadors, AI Collab ○ ISSIP Conferences Director/Coordinator ○ Marketing Support (Social Media, SEO) (TG) ○ Membership Onboarding, Engagement ○ Survey: Please Take It- Link in chat!) Michele@ISSIP.org Volunteers@issip.org Questions?

Editor's Notes

  1. Link to agenda: https://docs.google.com/document/d/1UMR-R18rjIJPBkejfONc_gs3hsia9jqlnHp21EWU_7w/edit
  2. Hello and welcome to our semi-annual Report on Progress for the ISSIP Board of Directors. Intro MMC; Walk through agenda - turn over to Utpal.
  3. Recognitions, 391 Total, since 109. Digital Credentals/Badges since 2019 (Haluk Demirkan set up Badgr.com ISSIP account) Books, 67 Total, since 2016. Books 53 service systems, 14 collaborative intelligence (67 total, since 2016)
  4. At our July 2022 Progress Call with the ISSIP Board, we identified these immediate needs. The immediate and high energy and top caliber response is maybe our best metric as an organization targeting growth!
  5. Each leader 2-3 minute update on 2022 Progress, 2023 Calls to action in their area of responsbility
  6. Jim
  7. Link to survey for chat: https://docs.google.com/forms/d/e/1FAIpQLScGViF8lGcRz-UFTmaGxYwqMhNwTc_O8BrdABVFi7yJw4zBHg/viewform