2. is the exchange and flow of information and ideas
from one person to another
process of using words, sounds, signs, or behaviors to
express or exchange information or to express your
ideas, thoughts, feelings, etc., to someone else
3. The process of sending and receiving messages
without using words
A medium for communication that entails using cues
via body language to convey message content
4. Easy presentation
Reducing wastage of time
Handicapped people
Help to illiterate people
Attractive presentation
Away from a person
Quick expression of message
5. Not long conversation
Can not discuss the particulars of your message
Difficult to understand and requires a lot of
repetitions
Less influential and can not be used everywhere
Can not create an impression upon
people/listeners
Not everybody prefers
Difficult to understand
6. Communication by Body Language
Communication by Gestures,
Communication by Posture,
Communication by Facial Expressions,
Communication by Human Behavior,
Communication by Touch,
Communication by Dress and Grooming,
Communication by Proxemics,
Communication Through Signs and Symbols,
Communication by Charts, Maps and Graphs,
Communication by Para language or use of voice
Communication by Colors,
Communication by Silence.
7. The natural movement in
any part of the human
body, particularly head,
hand and neck are called as
gestures. When the sender
or receiver exchanges any
thought, feeling or idea
with the help of the normal
movement of head, hand
or neck or any part from
the humane body, it is
called communication by
gestures
8. Posture means the position
of the body. The way we
stand, sit or recline and
walk reflect our attitude,
thoughts and feelings.
Thus, a posture is a manner
of presenting or holding
oneself while sitting,
standing or working. Each
movement or position of
the body has adaptive,
expressive and defensive
functions; some are
conscious, and some are
unconscious.
Thinking Comfortable St
anding
Nervous Ready for action
9. Communication by Facial
Expressions, face is the mirror of
human character, whatever
happens in our heart goes into
our mind and appears on our
face. Facial expression is an
obvious communicative factor. A
cheerful face or a gloomy face
influences most people who see
it A happy or appreciative smile,
a displeased frown; a look of
surprise, and several other
expressions of face can convey,
with or without words, the
attitude and reaction of the
communicants
10. Communication by human
behavior may be defined as
the transmission of thoughts,
feelings through one's
manner of action or behavior
Examples
When we see a person
walking slowly, with his feet
almost dragging, we
understand that the person is
sick or under heavy mental
tension
11. Communication by touch is a type
of oral and non-verbal
communication. This is possible
only in face to face, personal
communication, i.e. when at least
two persons are present. It is also a
communication by the body
language
Examples
when a student wins a prize, the
chief-guest shakes the hand with
him. Thus, he communicates his
feelings by touch.
when a EMPLOYEE completes an
important work in time, theBOSS
gives a pat on her back. Thus, he
expresses his appreciation by touch
12. In communication by color, the
use of colors is a visual, non-
verbal communication. We use
colors in our clothing in our
home for decoration, etc. Colors
play an important role in our life
In communication by color, color
tells us about people and their
culture
Colors are used to give messages,
Black for death,
White for purity,
Red for danger, green for
s a fety,
13. It is a very powerful tool of
communication. When no words are
used, no gestures are made and yet
the message is communicated, it is
called silent communication
Example
When an employer asks for a rise in
salary, and the boss remains silent it
means that the raise has been
refused.
When a boss questions a particular
employee, “were you were absent
yesterday,“ and the employee keeps
quite it means that he has replied to
the affirmative.
14. The voice is obviously an
important communication
tool. Ranges from anger to
very expressive sounds.
When a person is speaking
loudly then his tone
reflects strangeness
whereas when a person is
speaking slowly then his
tone is faint. So different
voice or tone creates
different meaning and
therefore quality of voice
provides different messages
to us
15. In much Organization,
space has become an
indicator of the relative
importance of a person. As
you move up the
Organizational ladder,
your office is likely to
become larger and its
location to be well
furnished. So space
conveys us a message
regarding the importance
of a person in organization
