Multiple project's management in service industry


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Multiple project's management in service industry

  1. 1. Presented By Samit Jain
  2. 2. <ul><li>Brief about project management processes </li></ul><ul><li>Difference between multiple project management and single project management </li></ul><ul><li>Discuss the challenges faced by project manager while managing multiple projects in service industry </li></ul><ul><li>Discuss techniques to overcome these challenges </li></ul>
  3. 3. <ul><li>Project management is the discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives. </li></ul><ul><li>Major process groups generally include: </li></ul><ul><ul><li>Initiation </li></ul></ul><ul><ul><li>Planning or development </li></ul></ul><ul><ul><li>Production or execution </li></ul></ul><ul><ul><li>Monitoring and controlling </li></ul></ul><ul><ul><li>Closing </li></ul></ul>
  4. 4. <ul><li>Start and end date </li></ul><ul><li>Defined scope </li></ul><ul><li>Independent vs. Integrated </li></ul><ul><li>Prioritization </li></ul><ul><li>Scheduling system </li></ul>
  5. 5. <ul><li>large number of small projects, all with different requirements and delivery dates </li></ul><ul><li>High demand for project delivery </li></ul><ul><li>Managing multiple risks and resolving multiple issues. </li></ul><ul><li>Limited resources within the resource pool. </li></ul><ul><li>Frequent changes in requirement </li></ul><ul><li>Conflicting priorities among projects </li></ul><ul><li>Communications among too many people </li></ul><ul><li>Not enough visibility on the detail being performed by project teams </li></ul>
  6. 6. <ul><li>Time management </li></ul><ul><li>quickly determine what to do when and how much time PM has. PM cannot micromanage every single task it needs to start focusing on managing time among all projects. </li></ul><ul><li>Checklist for managing multiple projects </li></ul><ul><li>PM should create a portfolio checklist for managing multiple projects </li></ul><ul><li>Prioritization of projects </li></ul><ul><li>It needs to determine which projects are more important than the others. </li></ul>
  7. 7. <ul><li>Work Breakdown Structure </li></ul><ul><li>WBS is a tool used to define and group a project's discrete work elements </li></ul>
  8. 8. <ul><li>Keep daily status </li></ul><ul><li>It is essential to keep daily status of each task from team members </li></ul><ul><li>Keep some resource on buffer </li></ul><ul><li>It is beneficial to keep some resources on buffer. But it depends on available resources. </li></ul>
  9. 9. <ul><li>Risk and Issues log </li></ul><ul><li>Should properly keep log for risks starting from project estimation. Risk can be requiremental, technical, resource related, environmental, and acceptance. </li></ul><ul><li>Scheduling and Resource allocation </li></ul><ul><li>Schedule all available resources to optimize goal achievement </li></ul><ul><li>Requirement change management </li></ul><ul><li>There is a need for streamlined, flexible approach to requirements change management </li></ul>
  10. 10. <ul><li>Create a dashboard </li></ul><ul><li>keep summary of tasks of all projects on a dashboard. Most of the project management systems have this dashboard </li></ul>
  11. 12. <ul><li>Habitually and constantly prioritize project tasks. </li></ul><ul><li>Ensure that enough time committed for each task or milestone. </li></ul><ul><li>Create a master project calendar with a timeline for each project—identifying the major project milestones and their dates. </li></ul><ul><li>Use same reporting formats for each project. </li></ul><ul><li>move among your teams on a daily basis </li></ul><ul><li>Provide regular reviews of your progress to your executive team </li></ul><ul><li>Share the news with team – good or bad </li></ul><ul><li>Be ready to be available in 24X7 scenario </li></ul>
  12. 13. <ul><li>Thanks </li></ul>