2. ORGANIZATIONAL
STRUCTURE AND DESIGN
1. Organizing
2. Organizational Structure
3. Organizational Design
Refer to exhibit 10-1 on page 265 for the purpose
of organizing
3. ORGANIZATIONAL DESIGN
Six key elements of organizational design:
1. Work Specialization
2. Departmentalization : functional, product,
geographical, process, customer, cross
functional
Refer to exhibit 10-3 on page 267
3. Chain of Command : authority, responsibility,
unity of command
4. Span of Control
5. Centralization and Decentralization
Refer to exhibit 10-7 on page 272
6. Formalization