Chapter 1 Principle of Management

1. CHAPTER 1
INTRODUCTION TO MANAGEMENT
AND ORGANIZATION

2. MANAGERIAL LEVELS
1. First line manager - supervisor
2. Middle Manager – branch manager, plant
manager, division manger
3. Top manager – CEO, managing director,
president
Refer to exhibit 1-1 on page 6

3. WHAT IS AN
ORGANIZATION
1. Distinct Purpose
2. People
3. Deliberate structure

4. WHAT IS MANAGEMENT
Management is coordinating work activities so that
they are completed efficiently and effectively with
and through other people.
Please refer to exhibit 1-3 on page 8

5. MANAGEMENT FUNCTIONS
1. Planning
2. Organizing
3. Leading
4. Controlling

6. MANAGEMENT ROLES
1. Figurehead
2. Leader
3. Liaison
4. Monitor
5. Disseminator
6. Spokeperson
7. Entrepreneur
8. Disturbance handler
9. Resource allocator
10. Negotiator

7. MANAGEMENT SKILLS
1. Technical skill
2. Human skill
3. Conceptual skill
Refer to exhibit 1-6 on page 12

8. WHY STUDY MANAGEMENT
1. Universality of management
Refer to figure 1-9 on page 17
2. The reality of work
3. Rewards and challenges of being a manager